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Location: Remote, United Kingdom Travel requirement: Significant travel is an essential requirement of this role. You must be available to travel onsite to client events multiple times per quarter, throughout North America, and internationally as business and client needs require. Who are we? At Grip, we're on a mission to connect people, ideas and opportunities. Our leading AI-powered Event Engagement Platform for trade shows, conferences and hosted buyer events enables our clients to create Virtual, Hybrid, and Live experiences in a single platform. We work with many of the biggest event organisers in the world and operate globally across multiple regions and event formats. Grip's growth means we now need even clearer ownership between pre-sale commercial leadership and post-sale delivery and customer success. About the role As a Project Manager, you will own the successful post-sale implementation and delivery of Grip for a portfolio of event-organiser clients. You will translate the sold solution into a clear delivery plan, lead clients through platform setup and readiness, coordinate internal specialists, and ensure each event is delivered on time, within agreed scope, and to a high standard. You will be the central operational lead from project kickoff through event completion and handover. This includes guiding clients on platform configuration and best practices, managing risks and dependencies, maintaining delivery discipline, and ensuring that all teams involved are aligned on what is required for event success. This is a highly client-facing role for someone who combines strong project management discipline with practical experience in event technology, events, hospitality, or another fast-paced client-delivery environment. You will be expected to attend client events onsite regularly, represent Grip professionally, and confidently manage the realities of live event delivery. Core responsibilities Own the end-to-end delivery lifecycle for assigned client events, from post-sale handover and kickoff through go-live, onsite delivery where required, and post-event closeout. Build and maintain clear project plans, milestones, owners, dependencies, risks, timelines, and client-facing status communications. Act as the primary operational point of contact for clients during implementation, ensuring they understand requirements, responsibilities, deadlines, and best-practice use of the Grip platform. Implement and advise clients on platform configuration, event setup, data readiness, attendee engagement, matchmaking, content, and activation strategies that support their event objectives. Lead regular client project meetings, document decisions and actions, manage follow-up, and communicate progress clearly to both clients and internal stakeholders. Manage scope against the Statement of Work, identify scope creep early, and partner with Commercial and Customer Success teams to document and manage change requests where needed. Coordinate cross-functionally with Customer Success, Solutions/Integrations, Product, Support, Engineering, Sales, and Finance to deliver successful events. Partner with technical and integration teams to ensure event data, imports, integrations, testing, and platform configuration are completed accurately and on schedule. Lead project risk management, escalate issues promptly, and drive practical resolution across client and internal teams. Conduct quality checks and readiness reviews before launch, ensuring the event experience meets client expectations and Grip delivery standards. Track project time, delivery effort, and key project metrics to help maintain operational efficiency and identify risks to delivery margin. Capture learnings from each project and contribute to improved delivery processes, templates, standards, and scalable ways of working. What we’re looking for 5+ years of experience in project management, implementation, event operations, customer delivery, client services. Desired experience implementing or supporting event technology, SaaS platforms, registration systems, event apps, networking solutions, or related digital-event products is strongly preferred. Demonstrated ability to manage multiple client projects simultaneously in a deadline-driven environment. Strong client-facing communication skills, including the confidence to lead meetings, challenge unclear requirements, set expectations, and handle difficult conversations constructively. Comfortable working with event data, registration platform configuration, native integrations, imports, testing, and technical teams; experience with ETL processes, APIs, CRM systems, or third-party integrations is a strong advantage. Remote • London, Greater London, United Kingdom Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Take ownership of a portfolio with genuine momentum, and turn it into the next international growth story. This is an opportunity to lead an established, fast-growing conference portfolio, develop its flagship events beyond the £1m revenue mark and shape the new products, formats and markets that will drive its future growth. A well-established international B2B conference organiser with a strong reputation for creating high-level events in specialist global markets. The business brings together senior decision-makers from industry and the public sector. This position sits within its largest portfolio by both revenue and number of events, with established conferences in the UK and US, strong year-on-year growth and significant scope for further international expansion. You will take commercial and strategic ownership of a portfolio of established international conferences, directly producing the leading events while guiding the wider portfolio’s direction. You will: • Research and produce approximately four to six two and three-day conferences each year., • Grow existing events through stronger content, more senior speakers, increased sponsorship and larger audiences., • Help take the leading events beyond 30 sponsors and £1m in revenue., • Identify and validate new topics, event formats, international locations and additional revenue streams., • Work closely with sales, marketing and operations to ensure each event achieves its full commercial potential., • Build trusted relationships with senior industry figures and act as an external representative of the portfolio. The bonus is linked to overall event revenue rather than profit margin, providing meaningful earning potential as the portfolio continues to grow. You will be an experienced, commercially minded conference producer or portfolio manager with at least four to five years of research-led event production experience. You should be able to demonstrate: • Ownership and growth of an established event or multi-event portfolio., • Experience producing large-scale, content-led B2B conferences., • The ability to secure senior speakers and build influential industry relationships., • A strong understanding of how content, audience and sponsorship combine to drive revenue., • Experience launching or validating new events, markets or formats., • The energy and ambition to build on success rather than simply manage what already exists. #J-18808-Ljbffr