Change & Adoption Consultant
9 days ago
London
Change & Adoption Consultant Location: London, UK (hybrid / clientâfacing as required) About Stridon At Stridon, our values shape everything we do. We are peopleâfirst committed to creating unrivalled experiences for our clients and our team. We value empathy, integrity, curiosity, and continuous improvement, and we actively support each other to do meaningful, highâquality work in a collaborative and supportive environment. Our culture is inclusive, engaging, and focused on teamwork and growth, while delivering exceptional outcomes through technology. The Opportunity Weâre looking for a Change & Adoption Consultant to play a key role in delivering Stridonâs Copilot Success Programme, working with clients to embed Microsoft Copilot into everyday ways of working. This is a handsâon, deliveryâfocused role where youâll enable users through training, adoption activities, and repeatable managed services, helping organisations get real value from Copilot at scale. Youâll work within proven frameworks and playbooks, supporting firmwide rollouts, Early Adopter cohorts, and Champions Communities. You will be working with Senior Consultants to strengthen our capacity to scale client delivery, removing operational bottlenecks and escalating issues where needed. What Youâll Be Doing Copilot Success Programme Delivery ⢠Deliver engaging firmwide and roleâbased Copilot training sessions to our clients, ⢠Facilitate workshops for Early Adopters and support Champions communities, ⢠Contribute to training materials, demos, playbooks, and learning content, ⢠Ensure training sessions are clear, practical, and highly engaging for nonâtechnical audiences Change & Adoption / Copilot Success Managed Service ⢠Run repeatable Copilot adoption services including evergreen enablement and community engagement, ⢠Produce monthly adoption reporting and insight packs highlighting trends, blockers, and opportunities, ⢠Translate usage data into clear, actionable summaries for client leadership, ⢠Deliver structured enablement rhythms such as topâup training and roadmap insight sessions, ⢠Deliver managed service activities with awareness of commercial impact, ensuring time spent translates into tangible client value Change Management Support ⢠Support Proof of Value activities and readiness for rollout, ⢠Help identify adoption blockers and organisational pain points, ⢠Draft clear and simple change communications under senior guidance, ⢠Provide a professional, empathetic, and confident experience to client stakeholders, ⢠Represent Stridonâs values in every interaction, ⢠Support senior consultants during complex or highârisk engagements, ⢠Contribute to internal playbooks, templates, and continuous improvement initiatives About You Essential experience ⢠Experience delivering Microsoft 365 or digital adoption training, ⢠Handsâon involvement in Microsoft Copilot adoption programmes, ⢠Strong understanding of Microsoft 365 Copilot and realâworld use cases, ⢠Workshop facilitation and confident presentation skills, ⢠Ability to explain technical or AIâdriven concepts in plain English, ⢠Experience working in a consultancy or clientâfacing role, ⢠Exposure to Legal or Professional Services environments, ⢠Familiarity with Power Platform, Copilot Studio, or emerging agentic technologies, ⢠Strong alignment with values such as empathy, integrity, and continuous improvement, ⢠Approachable, professional, and calm in clientâfacing situations, ⢠Organised, detailâfocused, and comfortable managing repeatable delivery, ⢠Curious and enthusiastic about AIâdriven productivity and change, ⢠A team player who enjoys supporting others and collaborating across roles Why Join Us? This is an opportunity to work at the forefront of AIâenabled change, helping organisations adopt Copilot in a way that genuinely improves how people work, while growing your skills within a supportive, valuesâdriven environment.