89 Best family law Jobs in Hertford (December 2025)

Application Specialist

16 hours ago

Hertford

Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world. Our broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist." Why Join Diasorin? • Impactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world., • Have a clear understanding of the Immunoassay and Molecular Diagnostic Market; develop market insight into customer needs, tender/procurement processes, commercial projects and competition., • Collaborate with cross-functional teams i.e Corporate customer care, service, sales/commercial, marketing to achieve seamless alignment and a customer-centric experience., • Gain experience and become competent in all standardized processes and procedures used by the Regional Applications Team and provide support for these, Regionally, as and when required., • Comply with Applications team activity logging and KPI’s, completing real-time and providing information to the Team Leader when required., • Develop a good working relationship with both internal colleagues and customers to become an integral part of the sales cycle and provide support to the country Sales teams in order to maximise customer satisfaction, retention of business and support future growth., • Provide customer presentations and demonstrations of analytical solutions., • Complete technical responses for tenders in a timely manner., • Exhibition attendance, assay promotion and menu expansion activities., • Actively participate in sales meetings, marketing meetings and business meetings., • Manage customer complaints and enquiries using the approved Corporate complaint management system always ensuring effective communications with the customer while liaising with the Customer Support team., • Be proactive in the implementation and planning process for new customers and products., • Contribute to implementation planning meetings and utilise the tracker with new/ongoing requests in conjunction and agreement with the Service Manager and Sales Manager., • Provide on-site and head office customer training., • Contribute to market mapping, KOL relationship development and product promotion of a defined product/product family., • Ideally hold a bachelor degree or higher in a life science., • The ideal candidate will be proactive, flexible and self motivated within the role, positively contributing to the comercial. You should be able to demonstrate excellent time and calendar management. The ability to communicate at all levels both internally and externally. Have the ability to cope under pressure and respond appropriately to unexpected situations and manage customer expectations., • Experience within a product specialist and/or a customer support role in this or a similar market preferable., • Experience within the immunoassay and Molecular immunodiagnostic market is highly desirable however an apptitude to learn and progress in these areas will be looked upon favourably., • Experience with Laboratory Information Systems, I.T and software would be an advantage., • Computer literate and hold a valid drivers license, • Must be fluent in English both verbal and written., • Extensive travel across the Region is required, this will include attending both Regional and International meetings.

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