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At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Counsel – Complex Transactions to join our Legal team. This role is located in Manchester or London. In this role, you’ll make an impact in the following ways: • Structure, draft and negotiate a variety of complex transaction documents, including technology procurement agreements (e.g., SaaS and cloud), outsourced (ITO and BPO) and managed service agreements, and technology-related partnership and collaboration agreements., • Provide practical and business-focused counsel by understanding business strategy and goals and succinctly and effectively communicating legal issues and solutions, including working with lines of business to support development of commercial contract documentation such as service descriptions, service level agreements and fee schedules., • Liaise with a variety of senior BNY Mellon stakeholders, including ECRSO, lines of business, and other business partners to ensure appropriate awareness and escalation of issues as they arise., • Assist in the maintenance and improvement of contract templates and contract review checklists so that they remain in compliance with BNY Mellon standards and practices in light of the dynamic regulatory regime under which BNY Mellon operates. To be successful in this role, we’re seeking the following: • Legal Degree and a number of years as a practicing attorney, with experience of structuring, drafting and negotiating complex technology procurement agreements (e.g., SaaS and cloud), outsourced (ITO and BPO) and managed service agreements, and technology-related partnership and collaboration agreements at a law firm or in-house legal department (law firm or financial services company experience preferred)., • Basic knowledge of cybersecurity, technology controls, information security, data privacy and protection, and data management., • Knowledge of financial services regulations and regulatory guidance on outsourcing and other third-party relationships (e.g., EBA, ESMA, FCA/PRA, DORA, MAS, HKMA) preferred., • Knowledge of global privacy laws (e.g., GDPR, GLBA, CCPA) preferred., • High degree of self-motivation and ability to work both autonomously as a lead attorney on transactions and as part of a global team., • Strong analytical, problem-solving and drafting skills, with proven ability to drive projects to completion., • Ability to handle and prioritize multiple tasks to deliver timely, excellent work product in a pressurized environment., • Excellent verbal, written, negotiation and interpersonal communication skills., • Experience using legal technology, such as contract lifecycle management tools (e.g., SirionLabs and iManage) preferred. At BNY, our culture speaks for itself, check out the latest BNY news at: Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025, • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Job Title: Client Liaison Officer Responsible to: Client Relationship Manager Interfaces with: Clients, Prospects, PCA colleagues, Suppliers/Vendors Location: Exchange Quay, Manchester Salary: £35,000 - £40,000pa Main purpose: To provide the highest quality service and to consistently exceed our client’s expectations. We are looking for an individual with great attention to detail, a keen eye, and excellent written and verbal communication skills to join Phillips & Cohen Associates (PCA) as a Client Liaison Officer. This role works in a hybrid model between our Call Centre office(s) and at home. The ideal candidate will have a good knowledge of the Consumer Credit Regulatory framework, be self-motivated, and possess strong relationship-building skills. A background in audit management or client relationship roles is preferred. Overall Responsibilities / Key Tasks: • Pre-Audit Preparation – Complete questionnaires and RFIs within varying timeframes to meet audit deadlines., • Audit Management – Serve as the subject matter expert for all audit elements, always ensuring full compliance and readiness., • Client Communication – Act as the primary contact for clients, coordinating requests and facilitating discussions with internal departments., • Service Level Agreements (SLAs) – Review client agreements and communications to ensure expectations are consistently exceeded., • Audit Remediation – Oversee the completion and follow-up of any corrective actions arising from audits or performance meetings., • Regulatory Compliance – Analyze PCA’s adherence to UK regulations, including FCA, OFGEM, OFWAT, OFCOM, and ICO guidelines, as well as CSA policies and client requirements. Requirements: • Strong written and verbal communication skills with a highly professional image., • Good knowledge of the Consumer Credit Regulatory framework., • Flexible and ability to prioritise workload according to challenging deadlines., • Self-motivated and able to manage multiple client interactions effectively., • Experience in audit management or client relationship roles., • A consistent professional approach to all tasks Education and Experience: • A degree in Business Administration or a related field is preferred., • A background in audit management / client relationship roles is strongly preferred, • Working knowledge of commonly used concepts, practices, and procedures within the financial industry What's in it for you? • Working hours Monday – Friday 9am – 5pm, • Hybrid Office Based and WFH, • Secure reserved car parking spaces available, • 31 days of annual leave, which includes 8 bank holidays., • Healthcare Scheme*, • Company pension plan*, • Life Assurance*, • Cycle2work and Electric Car schemes*, • There is a qualifying period for these benefits. They are also subject to a successful probation. We look after the personal information you provide to us, if you would like to know more about how we use your data you can read our ‘Privacy Notice & Cifas Fair Processing Notice for Candidates’ which is available at the Phillips & Cohen UK website.

Salary: We’re looking for a hands-on Regulatory Reporting Manager to lead the preparation, coordination and submission of all regulatory returns across the Bank. This role offers the opportunity to shape and enhance how we deliver regulatory reporting in a fast-paced, growing environment—where automation, accuracy and insight are key. You’ll be responsible for delivering high-quality reports to the PRA, FCA and Bank of England, while ensuring our control environment keeps pace with regulatory change and business growth. Working closely with Finance, Risk and Treasury teams, you’ll play a key role in maintaining a strong prudential reporting framework and supporting wider initiatives such as ICAAP, ILAAP and RRP. This is a great opportunity for someone currently working in regulatory reporting within a smaller bank or building society, looking to step up into a broader role with greater ownership and visibility • Prepare and submit COREP, FINREP, and Bank of England statistical returns in line with regulatory deadlines., • Maintain and enhance the ALMIS ALM system (or equivalent), ensuring data integrity and automation., • Support Treasury with daily liquidity monitoring, capital planning, and portfolio analysis., • Collaborate with Finance and Risk teams to support stress testing, forecasting, and management information., • Lead improvement initiatives around data sourcing, control frameworks, and process automation., • Contribute to key regulatory deliverables, including ICAAP, ILAAP, RRP, and Pillar 3 disclosures., • Serve as the primary point of contact for internal and external audits relating to regulatory reporting., • Advise business stakeholders on the regulatory implications of new products and evolving rules., • Support wider Finance initiatives such as strategic modelling and business planning, • Proven experience preparing PRA, Bank of England, COREP, and FINREP returns in a UK-regulated bank., • Familiarity with ALM or Treasury systems (e.g. ALMIS, COBALT, or similar)., • Strong understanding of liquidity, capital, and market risk in a retail banking environment., • Excellent Excel skills and strong analytical capabilities., • Ability to manage multiple deadlines and communicate effectively with stakeholders., • Exposure to data warehousing, system enhancements, or implementation projects is desirable, • Competitive salary, • 25 days holiday PLUS your BIRTHDAY off, • Pension contribution with Royal London, • Life Assurance, • Private medical, dental and optical health insurance with Axa, • Hybrid working – Wrexham, • Free breakfast available We’re a UK-based digital bank dedicated to getting the basics right and offering straightforward savings and mortgages Data Protection We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies.Cifas The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by Bank does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Bank and Terms & Conditions associated with the use of such CVs will be considered null and void.

Are you an experienced compliance leader ready to make a real impact? We’re looking for a senior professional to lead the Compliance Monitoring function at a fast-growing, FCA-regulated financial services firm. You’ll shape and deliver a risk-based compliance monitoring strategy, provide expert

Job Title: Client Liaison Officer Responsible to: Client Relationship Manager Interfaces with: Clients, Prospects, PCA colleagues, Suppliers/Vendors Location: Exchange Quay, Manchester Salary: £35,000 - £40,000pa Main purpose: To provide the highest quality service and to consistently exceed our client’s expectations. We are looking for an individual with great attention to detail, a keen eye, and excellent written and verbal communication skills to join Phillips & Cohen Associates (PCA) as a Client Liaison Officer. This role works in a hybrid model between our Call Centre office(s) and at home. The ideal candidate will have a good knowledge of the Consumer Credit Regulatory framework, be self-motivated, and possess strong relationship-building skills. A background in audit management or client relationship roles is preferred. Overall Responsibilities / Key Tasks: • Pre-Audit Preparation – Complete questionnaires and RFIs within varying timeframes to meet audit deadlines., • Audit Management – Serve as the subject matter expert for all audit elements, always ensuring full compliance and readiness., • Client Communication – Act as the primary contact for clients, coordinating requests and facilitating discussions with internal departments., • Service Level Agreements (SLAs) – Review client agreements and communications to ensure expectations are consistently exceeded., • Audit Remediation – Oversee the completion and follow-up of any corrective actions arising from audits or performance meetings., • Regulatory Compliance – Analyze PCA’s adherence to UK regulations, including FCA, OFGEM, OFWAT, OFCOM, and ICO guidelines, as well as CSA policies and client requirements. Requirements: • Strong written and verbal communication skills with a highly professional image., • Good knowledge of the Consumer Credit Regulatory framework., • Flexible and ability to prioritise workload according to challenging deadlines., • Self-motivated and able to manage multiple client interactions effectively., • Experience in audit management or client relationship roles., • A consistent professional approach to all tasks Education and Experience: • A degree in Business Administration or a related field is preferred., • A background in audit management / client relationship roles is strongly preferred, • Working knowledge of commonly used concepts, practices, and procedures within the financial industry What's in it for you? • Working hours Monday – Friday 9am – 5pm, • Hybrid Office Based and WFH, • Secure reserved car parking spaces available, • 31 days of annual leave, which includes 8 bank holidays., • Healthcare Scheme*, • Company pension plan*, • Life Assurance*, • Cycle2work and Electric Car schemes*, • There is a qualifying period for these benefits. They are also subject to a successful probation. We look after the personal information you provide to us, if you would like to know more about how we use your data you can read our ‘Privacy Notice & Cifas Fair Processing Notice for Candidates’ which is available at the Phillips & Cohen UK website.

Job Title: Account Handler – Manchester Area Salary: £40,000 Base Location: Manchester Overview: We are seeking an experienced and proactive Account Handler to join our Manchester team. The successful candidate will manage a portfolio of commercial and high-net-worth (HNW) clients, providing professional advice, policy support, and ensuring clients receive the most suitable coverage. This role offers exposure to a wide range of commercial insurance products and premium levels, making it ideal for a skilled and motivated insurance professional. Key Responsibilities: • Manage and maintain a portfolio of commercial and HNW insurance clients., • Contact underwriters and carriers to secure appropriate levels of coverage., • Handle client queries regarding billing, policy coverage, and rating issues., • Process payments, mid-term adjustments, and cancellations efficiently., • Promote additional products and cross-sell services where appropriate., • Communicate insurance proposals clearly and professionally to clients., • Maintain accurate records using Acturis and other internal systems., • Keep up-to-date with FCA regulations, insurer updates, and internal training. Requirements: • Proven experience as an Account Handler or similar role within commercial/HNW insurance., • Experience handling large premium ranges., • Strong knowledge of commercial insurance products and underwriting processes., • Excellent communication and interpersonal skills., • Proficiency in Acturis and Microsoft Excel., • CII qualification (IF1 or equivalent) is preferred., • Highly organised, detail-oriented, and client-focused. Benefits: • Competitive £40,000 base salary., • Opportunities for professional development and further CII qualifications., • Exposure to a wide variety of insurance products and clients., • Collaborative and supportive team environment.

Position: Business Leader Location: S P Astley Funeral Directors Brand, Stockport Job Type: Full-Time, permanent, 38.33 hours per week Salary: Up to £43,000 per annum Are you a commercially minded and people-focused leader looking to make a real difference? We're looking for a dynamic and driven Business Leader to oversee the operations and performance of our funeral branches within the S P Astley Funeral Directors brand. As a key figure within our team, you'll be responsible for delivering outstanding care to families, developing high-performing teams, and driving revenue growth - all while upholding the exceptional standards that define our reputation. Why This Role Matters At Dignity, we believe every farewell deserves compassion, professionalism, and care. As a Business Leader, you'll ensure that each branch within your brand not only meets these standards but also thrives commercially, operationally, and within the community it serves. The Role This is a rewarding and multifaceted leadership position that combines business acumen with empathy and service. You'll take ownership of operations, people, client satisfaction, and local marketing initiatives - helping your brand succeed as a trusted presence in the community. Key Responsibilities: Lead and manage day-to-day operations across multiple branches Drive revenue growth through effective service offerings and client engagement Deliver excellent service and respectful care for clients and the deceased Uphold all industry, regulatory, and company standards Develop and execute marketing plans to grow brand presence locally Foster relationships within the local community through outreach and events Manage financial performance and cost control to ensure long-term sustainability Recruit, train, coach, and support your team to deliver consistently high performance Ensure compliance with FCA standards for all funeral planning activity About You We're looking for someone who: Has proven experience in leading high-performing teams Brings strong commercial, financial, and operational acumen Is empathetic, service-oriented, and committed to excellent client outcomes Has knowledge of marketing principles, including digital and community engagement Enjoys analysing data and making insight-driven decisions Is confident working independently and thrives on delivering results Has excellent communication, planning, and problem-solving skills Is digitally savvy and comfortable using Microsoft Office and scheduling tools Desirable experience: Background in multi-site or regional management Understanding of funeral or service-based industries Competence with financial and performance reporting tools What We Offer A meaningful leadership role with real community impact Full training and support from regional and central teams 25 days annual leave + bank holidays Company pension, life assurance, and employee assistance programme BUPA private healthcare (Self) Car allowance (if applicable) Annual company bonus What are the next steps? If this sounds like the right role for you and you're ready to bring care and professionalism to an essential service, simply click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps. About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Now we are building the UK's leading end of life company. As part of the Dignity Group, we also operate Farewill, the country's largest will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need. FCA Statement We're regulated by the FCA, so some roles may be subject to background checks Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. TPBN1_UKTJ

Spotlightjobs are now recruiting for experienced Technical Lead to join a well-established Credit Hire claims team in Manchester. The role Technical Lead is an important role in succession planning for the long term benefit of the business. Improving technical competence, decision making and upskilling of our people is key in driving the business forward. Reporting directly to the Operations Directoryour main duties will be to have responsibility in driving operational improvement from a technical perspective from referral through to off hire. Responsibilities Responsibility for the decision making process ensuring that an outcome is achieved with 24 hours Support FNOL Team in decisions to drive improvement in first time decision on offering of services. Work with key stakeholders to Implement, develop and continually review processes, ensuring they remain effective and efficient to provide the best possible service to our referrers, customers and supply chain. Work with managers and MI to capture data, draft and distribute reports on defined key risk areas to include but not limited to Amber, Lengthy Hire and Liability. Full responsibility for lengthy hire audit, feedback and driving change, inclusive of producing a detailed report and improvement action plan. Actively reducing operation leakage and looking at ways which will drive improvement in the profitability of the business. Support team members with liability investigations so that their decisions are accurate. Provide technical assistance on technical matters within live hire. Assist training on specific topics relevant to live hire teams as subject matter expert and produce, update and share consistency documents. To keep up to date on relevant industry changes and ensure that relevant topics are briefed to the required individuals. Take ownership of own learning and development to maximise delivery of service and improve technical competence. A detailed knowledge and sharing of and commitment to the Company ethos, mission and vision and behaviors and ability to reflect these in the development and delivery of all services. To achieve individual KPIs and SLAs. Comply with all company rules and procedures especially those relating to health & safety, FCA Compliance and data protection with an obligation to remain informed and up to date on all such matters. To undertake any other duties consistent with the role. Skills Required Strong self and time management ability and IT experience are necessary. Expert within technical knowledge and understanding of liability and other credit hire related industry topics. Ability to understand and learn technical points relating to the Company with the guidance of the Strategic Technical Claims Manager Ability to work as a team member identifying common goals and creating a collaborative environment A high customer and delivery focused individual, you will thrive on working in a target driven environment where performance improvements and innovation are constantly being pursued A well-developed sense of financial awareness, you are someone who can see the bigger picture and work closely with peers and line managers to ensure delivery against SLA's and targets Excellent communication skills, both verbal and written Ability to support, coach and motivate employees in a high pressurised environment Influencing and negotiation skills Problem solving skills with the ability to adopt a logical approach to resolving problems Good numeracy and literacy skills Strong IT and software skills Experience in working at a technical capacity with a credit hire organisation For a confidential discussion please contact Allison Coe on 077757771240 TPBN1_UKTJ

Fleet Account Handler | Manchester | Up to £35,000 You've got experience supporting clients in motor or fleet insurance. You know how to manage mid-term adjustments, renewals, and customer service with ease. But are you doing that in a team that really values it? This business is a leading name in specialist motor insurance, with decades of success behind them and a strong reputation for looking after their people. You'll be joining their fast-moving Fleet team, supporting Fleet Sales Managers and a loyal client base across commercial motor risks. Your role will be varied and hands-on handling everything from policy changes and renewals to complex queries and admin support. It's a great step if you're looking to grow your career in fleet, backed by a high-performing team and a business that genuinely does things the right way. The Role: Handle adjustments, renewals, and day-to-day service requests for a growing book of fleet clients Provide first-class support to Fleet Sales Managers across client communication, documentation, and compliance Manage queries across multiple channels - email, phone, post, and in person Keep client records up to date and accurate in line with internal and FCA standards Support clients through the claims process and provide clear, empathetic communication What They're Looking For: Experience in motor/fleet insurance - ideally with cross-class servicing exposure Excellent customer service and organisational skills Confident communication across written and verbal channels A team player who can also manage their own workload effectively What's on Offer: Salary up to £35,000 depending on experience Structured progression and long-term career support Support for ongoing professional development A stable, respected employer with a strong reputation in the fleet insurance space If you're ready to take the next step in your commercial motor career and want to be part of a team that backs you - this could be the one. Apply now or drop me a message to find out more. Get Recruited is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Mortgage & Protection Advisor - New Build Specialist £30,000 per annum, £5,000 allowance per annum for weekend working, plus great bonus earning opportunities & benefits. ------- Fun, rewarding and with the opportunity to develop and grow your career. Thats life with L&C Mortgages, the UKs leading fee free mortgage and protection broker with over 160 awards to its name. Join us and youll be part of a business that takes your progress seriously and wants you to enjoy being part of the L&C family. From The Extra Mile colleague nominations recognising those who go above and beyond, comprehensive wellbeing packages, our fabulous Perkbox membership and much more, this is a place that really gives back on the effort you put in. Right now, were taking on Qualified Mortgage & Protection Advisers to join our expanding New Build division . With a start date of the 27th October, this is a fabulous opportunity for a seasoned Mortgage & Protection Adviser to thrive and jump in with a head-first and hands-on approach, with constant bountiful leads to grab, providing quality, tailored advice to our Partnered clients. With no prior New Build experience necessary, if youre a focused, bustling adviser and feel ready for a new challenge, keep on reading! The Role As a Mortgage & Protection Adviser in the New Build team, your main purpose will be to provide a high-quality advised service for Builder Relationship leads to achieve agreed performance targets and ultimately meet the mortgage needs of our clients, helping their property dreams come true. Youll issue prompt feedback to builders on the initial qualification status of clients to allow them reservation of a property and continuous ongoing updates on cases; from the application being submitted, to receiving the offer and eventual completion. You will also support clients further by providing comprehensive Pr otection Advice alongside their mortgage requirements, lending your empathetic ear to conversation in pursual of a policy that best suits their circumstances and family needs. Additionally, you will occasionally take to the road, attending site visits and trade shows with sufficient notice to help build and nurture relationships with site and industry staff; as well as working every other weekend day on a rota d basis to ensure best coverage for client and builder availability. About you Were looking for seasoned Mortgage & Protection Advisers who are eager for a new challenge. You may have some experience already with selling New Build products, but dont worry if not, as we will coach you through everything you need to know to help you flourish. You will need however a great track record of success, able to provide consistently high quality and compliant advice, and able to adhere to at times strict deadlines and organise your time effectively. Your written and verbal communication skills will be of top calibre, to ensure partnered builders are kept up to date regularly with progress in a timely fashion, and your customers at ease and confidence with the often-daunting house buying process. Self-sufficient and motivated, you should be able to build and maintain positive and effective relationships with clients, builders and other parties alike, which will be paramount in the development and strengthening of our partnerships. Additionally, youll have a strong ability to provide appropriate protection advice, exercising such customer care and consideration, ensuring the business sold remains consistent in accordance with the companys agreed performance standard, but with the best interests of the customer at the forefront. Youll need to have an air of confidence in your advice and empathy for your clients, to help build a connection and help protect whats most important to them. Why join L&C? We care about our customers, but our employees are what make the magic happen. Were always ready to listen and do what we can to make L&C even better for those receiving and providing our services. Working with us means being part of an environment of respect and equity, so the standard of training is as high as it can be, ensuring that the service youre able to deliver is at the same level. What you do with it and where you take your role from there is up to you because there are ample opportunities to flourish and progress. Weve got plenty of new and enhanced existing benefits to reward and recognise the exemplary work our colleagues do, and we're always on the lookout for dynamic advisers to help us push the boundaries of providing Mortgage and Protection Advice. As an employee of L&C, some of the benefits youll get include: 24 days starting annual leave, plus your birthday & bank holidays off non inclusive of your holiday allowance Be a part of a commission incentive scheme that is both customer-centric and reflective of your efforts Have access to our comprehensive Employee benefit and support schemes, from wellbeing to perks and discounts, we want to give our colleagues the best as thanks for their continued dedication Come celebrate at our biannual Winter and Summer socials, and plenty of other events amongst your team and section ... and much more! FCA Certification Regime & Conduct Rules L&C is regulated by the Financial Conduct Authority (FCA) and is classified as an Enhanced Firm under the Senior Managers and Certification Regime (SM&CR). This role will fall into the Certification and Conduct elements of the regime. L&C will be required to attest to your integrity, competence and financial soundness on an initial and regular basis if youre successful in your application and as a Certification Regime employee, your personal and professional details will be published in the FCAs Directory which is accessible to the public. This can provide comfort to customers that they are dealing with a legitimate and monitored Adviser that belongs to a firm with a solid culture and ethics. You will also be personally subject to the 6 FCA Conduct Rules. You may already be aware of these but dont worry if not. If successful in securing an interview and role, a detailed explanation and training will be provided. ----- At London & Country Mortgages, we are committed to fostering a recruitment and selection process that is inherently diverse and inclusive. We believe in the strength that comes from a variety of perspectives, backgrounds, and experiences, and we actively seek to create an environment where individuals from all walks of life feel welcome and valued. Our commitment to diversity and inclusion is not just a goal; it is a fundamental part of our organisational culture, driving us to continuously enhance our practices to ensure that every candidate has an equal opportunity to contribute and thrive within our community. TPBN1_UKTJ

Here at CarFinance 247, we currently have a fantastic opportunity available for Customer Support Executive to join our vibrant Sales Support team! As a Customer Support Executive, you will be responsible for ensuring our customers receive a seamless journey when finalising their perfect car purchase. Our friendly Customer Support Executives are responsible for managing a client base daily, this role involves handling a mixture of heavy administration duties such as checking/verifying of documents and making outbound calls to our customers where necessary, as well as helping our customers at the end of the customer journey who need support completing their finance documents and/or understanding their finance agreements. Hours are full time, 37.5 hours per week. Mon-Fri shifts are between the hours of 9am-7pm. 2 in 4 Saturdays on a rotating basis, 9am-5:30pm and 1 in 4 Sundays on a rotating basis. Responsibilities Include: Managing a client base and working alongside our Customer Account Managers to help provide a seamless journey for our customers. Providing the link between the sales team and other internal teams, ensuring a smooth process for our customers. Assisting with all pre & post sales activities, such as document checking/verifying. Providing a helping hand for customers who need support completing documents or understanding their finance agreements. Arrange and Upload documentations, checking for accuracy which may include checking proof of ID, identifying errors, discrepancies, vulnerability and fraud. Handle Internal/teams calls and email queries from departments, funders, and customers. Maintain Confidentiality over personal data and information relating to our partnerships and customers Process large volumes of work in line with company SLA's and quality standards. Working closely with our finance partners, providing the final paperwork for an approved pay out. Exude confidence, enthusiasm, and energy. Assisting with all pre & post sales activities, such as document checking/verifying About You Having worked within an FCA regulated environment is preferred but not essential. Be extremely organised and good attention to detail. Previous experience of working within a fast-paced environment Positive attitude and willingness to learn. About Us Subsidised Onsite Parking A great working environment with free fruit and juice bars Birthday off! Onsite Gym Free transport to and from Piccadilly Train station Free Barista bar serving teas and coffees Excellent career progression CarFinance 247 is an award-winning business just outside of Manchester City Centre. We create personalised and high quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent. As an equal opportunity ' s employer, the 247 Group is committed to the equal treatment of all current and prospective employee's and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group. TPBN1_UKTJ

Are you looking to kickstart your career in the exciting world of finance? Join us at Car Finance 247 as a Junior Broker Underwriter, where you'll dive into the fast-paced environment of car loan What You'll Do: Evaluate Car Loan Applications : Review customer applications, check for potential fraud, and analyze credit profiles. Decision Making : Use our advanced data science model to help determine loan eligibility and manually assess applications to find the right fit with our diverse range of lenders. Review and Analyze : Conduct bank checks and ensure the vehicle meets lending criteria. Provide Top-Notch Service : Work closely with brokers and customers to deliver outstanding service, maintaining high levels of accuracy and speed. Key Responsibilities: Underwrite Business : Follow Company Credit Policy and Compliance guidelines to ensure the best outcomes for both customers and the business. Effective Communication : Interact with brokers and customers via phone, email, and letters. Organized Work : Manage your caseload efficiently to ensure productivity. Achieve Targets : Meet individual KPIs for approvals, QA, and SLAs. Adhere to Regulations : Follow guidelines such as the Supply of Goods Act 1982, Consumer Rights Act 2015, and FCA guidelines. Maintain Systems : Keep accurate and comprehensive notes in case management and CRM software. About You Experience: Previous experience in credit underwriting, ideally in vehicle finance, is essential. Analytical Skills : Ability to analyze and interpret customer credit profiles. Autonomy : Work independently while exercising good judgment. Communication Skills : Strong verbal and written communication abilities. Attention to Detail : Maintain high accuracy under pressure. Customer Sensitivity : Handle sensitive situations and interact with vulnerable or challenging customers with care. Regulation Knowledge : Familiarity with compliance, data protection, Anti Money Laundering, and consumer credit regulations is ideal. Key Competencies: Underwriting Quality Assurance Writing and Reporting Presenting and Communicating Information Following Instructions and Procedures Delivering Results and Meeting Customer Expectations About Us Benefits Subsidised Onsite Parking A great working environment with free fruit and juice bars Birthday off! Onsite Gym Free transport to and from Piccadilly Train station Free Barista bar serving teas and coffees Excellent career progression CarFinance 247 is an award-winning business just outside of Manchester City Centre. We create personalised and high quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent. As an equal opportunity ' s employer, the 247 Group is committed to the equal treatment of all current and prospective employee's and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group. TPBN1_UKTJ

Our friendly Dealer Intro Fulfilment Executives are responsible for managing a client base daily, this role involves handling a mixture of heavy administration duties such as checking/verifying of documents and making outbound calls to our customers where necessary, as well as helping our customers at the end of the customer journey who need support completing their finance documents and/or understanding their finance agreements. You will also work closely with our partnered dealerships and ensure that all of their administrative needs are met, ensuring a swift and smooth payout and answering any queries they may have about the process. Hours are full time, 37.5 hours per week. Mon-Fri shifts are between the hours of 9am-7pm. 1 in 3 Saturdays on a rotating basis, 9am-5:30pm. Responsibilities Include Assisting with all pre & post sales activities, such as document checking/verifying Managing a client base and working alongside our Business Managers to help provide a seamless journey for our customers and dealers. Providing the link between the Business Managers and other internal teams, ensuring a smooth process for our customers. Assisting with all pre & post sales activities, such as document checking/verifying. Providing a helping hand for customers who need support completing documents or understanding their finance agreements. Arrange and Upload documentations, checking for accuracy which may include checking proof of ID, identifying errors , discrepancies, vulnerability and fraud Handle Internal/teams calls and email queries from departments, funders, and customers. Maintain Confidentiality over personal data and information relating to our partnerships and customers Process large volumes of work in line with company SLA's and quality standards Working closely with our finance partners, providing the final paperwork for an approved pay out. Exude confidence, enthusiasm, and energy. About You Having worked within an FCA regulated environment is preferred but not essential. Be extremely organised and good attention to detail. Previous experience of working within a fast-paced environment Positive attitude and willingness to learn. About Us Bonus opportunities Subsidised Onsite Parking A great working environment with free fruit and juice bars Birthday off! Onsite Gym Free transport to and from Piccadilly Train station Free Barista bar serving teas and coffees Excellent career progression CarFinance 247 is an award-winning business just outside of Manchester City Centre. We create personalised and high quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent. As an equal opportunity ' s employer, the 247 Group is committed to the equal treatment of all current and prospective employee's and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group. TPBN1_UKTJ

Are you a skilled negotiator with a knack for handling Personal Injury claims? Our client, a leading innovator in the insurance and technology sector, is seeking a talented Claims Handler to join their dynamic team in Manchester. This is an exciting opportunity to work with an award-winning company that values its people and is dedicated to innovation and customer satisfaction. This role offers a competitive salary of £27,000 - £35,000 per year, along with a fantastic benefits package. You'll enjoy 25 days holiday plus an extra day off, with the option to buy or sell additional days. Hybrid working is available after the initial training period with only one day in the office per week, providing flexibility to suit your lifestyle. Our client is a fast-growing UK insurer known for its innovative approach to data and technology. Since its inception over 16 years ago, the company has expanded significantly and become a major player in the UK Insurance market. With a strong commitment to reducing risk and tackling fraud, the company stands out in the industry through its cutting-edge technology and dedication to restoring trust in insurance. The Claims Handler will: Manage a portfolio of Personal Injuryclaims from receipt to conclusion. Negotiate settlements with customers, suppliers, and third-party representatives. Identify potential fraud indicators and refer them promptly. Handle inbound and outbound communications, ensuring accurate file reservations. Assess basic liability decisions and manage customer expectations. Ensure compliance with company policies and guidelines. Package and Benefits: The Claims Handler will benefit from: Annual salary of £27,000 - £35,000 Annual bonus and pension scheme. 25 days holiday plus an extra day off, with holiday buy and sell options. Group life assurance and insurance discounts. Season ticket loan and onsite parking. Hybrid working options after the initial training period. The ideal Claims Handler will have: Proven background working in motor claims, particularly in personal injury claims. Exceptional negotiation and communication skills. Knowledge of the OIC Portal and regulatory frameworks. Ability to manage deadlines and assess liability. Experience with FCA requirements and Pre-Action Protocols. If you have experience or interest in roles such as Claims Handler, Personal Injury Handler, Insurance Claims Specialist, Motor Claims Advisor, Liability Claims Adjuster, or Legal Claims Analyst, this Claims Handler position could be the perfect fit for you. If you're ready to take on a challenging and rewarding role as a Claims Handler, this is your chance to join a forward-thinking company that values innovation and excellence. Apply now to become part of a team that is making a real difference in the insurance industry. AW_FIN TPBN1_UKTJ

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