Southampton
Role Overview We are seeking a highly skilled Mac Engineer to join our End-User Computing team, responsible for the design, delivery, and operational support of enterprise macOS services. You will play a pivotal role in architecting and maintaining a secure, automated, and user-focused Apple environment — leveraging your expertise in Jamf Pro, scripting, and automation to deliver consistent, high-quality device experiences across the organisation. This role blends technical engineering, solution design, and hands-on support — ideal for an individual passionate about automation, efficiency, and delivering enterprise-grade Apple solutions at scale. Key Responsibilities • Design and implement macOS configurations and policies using Jamf Pro, ensuring compliance, performance, and user experience., • Deliver technical solutions for onboarding, provisioning, software deployment, and patch management of Apple devices., • Develop and maintain automation scripts using Bash and the Jamf API to streamline operations and improve reliability., • Collaborate with the Mac Product Owner and wider EUC team to translate requirements into technical designs and build plans., • Support the rollout and lifecycle management of macOS hardware and software, ensuring a stable and secure environment., • Provide Tier 3/engineering-level support for complex macOS issues escalated from service desks or field teams., • Implement security controls and configuration baselines in collaboration with InfoSec and Infrastructure teams., • Assist in testing and deployment of OS updates, configuration changes, and new Jamf features., • Maintain and document build procedures, workflows, and operational processes., • Contribute to continuous improvement, identifying areas for automation and service optimisation. Required Skills & Experience • Jamf 300 certification (minimum); Jamf 400 desirable., • Proven experience designing, deploying, and supporting large-scale macOS environments in enterprise settings., • Bash scripting – able to build, debug, and maintain complex automation scripts., • Jamf API scripting – ability to integrate, automate, and extend Jamf workflows programmatically., • Experience with macOS deployment frameworks, MDM configuration profiles, and Apple security features (FileVault, Gatekeeper, SIP)., • Enterprise experience managing 500+ Apple devices in regulated or security-conscious organisations., • Strong understanding of networking, identity management, and endpoint security concepts., • Familiarity with Git, CI/CD pipelines, or version-controlled configuration management. Desirable Skills • PSSO (Platform Security & Systems Operations) or similar security engineering experience., • Knowledge of Python, Swift, or PowerShell for cross-platform scripting., • Experience with Intune, Azure AD, or hybrid identity management for macOS., • Familiarity with Agile delivery and project-based implementations., • Understanding of Zero Touch Deployment (ZTD) and Apple Business Manager integration.