Technical Support Engineer
hace 21 días
Farnborough
Technical Support Engineer Location - Farnborough Hybrid working I’m looking for a Technical Support Engineer to join a team in Farnborough. If you’re someone who loves solving technical problems, enjoys working with people, and takes pride in delivering excellent service — this could be a great fit. You’ll play a key role in supporting our clients, diagnosing and resolving issues, and keeping systems running smoothly. What You’ll Be Doing • Diagnosing and troubleshooting technical issues across hardware, software, and networks., • Talking customers through solutions and providing clear, professional support., • Following up to make sure every issue is properly resolved., • Working closely with our Customer Service and Field teams to deliver a fast, efficient response., • Helping to improve how we work by sharing ideas and best practices. What I’m Looking For • Experience in a technical support or similar IT role., • Knowledge of networking, cloud, security, or data centre technologies., • Some understanding of HTML, CSS, and JSON is a bonus., • Strong communication and problem-solving skills., • Someone who’s motivated, calm under press...