Service Engineering
16 days ago
Sandy
Service EngineerLocation: Bedfordshire (Field-based with travel)Salary: £35,000 – £45,000+ (DOE)Hours: Monday – Thursday: 08:00 – 17:00 (30 min lunch)Friday: 08:00 – 13:00 (30 min lunch)Overtime required when travelling to/from customer sitesThe OpportunityA growing and innovative engineering business is looking to recruit a Service Engineer to support an expanding customer base and increasingly bespoke machinery. This is a varied, hands-on role involving installation, commissioning, servicing, and technical support of advanced machinery both on-site and remotely.Key Responsibilities • Attend customer sites for installation, commissioning, servicing, and breakdown support, • Carry out fault finding, diagnostics, and repairs on mechanical and electrical systems, • Commission and modify software for machine and production line integration, • Provide remote diagnostics and technical support for customers, • Deliver customer training on installed equipment, • Respond to technical queries via phone and email, • Log and manage service, spares, and installation enquiries within internal systems, • Work closely with internal teams to ensure timely resolution of customer issues, • Support spare parts processes, including liaising with internal teams for quotations, • Complete documentation such as test plans and validation records, • Collaborate with engineering teams to resolve design or build-related issuesSkills & ExperienceEssential, • Recognised qualification in Electrical, Electronic or Control Engineering (e.g. BTEC, HNC or equivalent), • Strong mechanical and electrical engineering background, • Electrical certification for working with 3-phase systems, • Minimum 5 years’ experience servicing and fault finding on machinery, • Experience with PLC programming (e.g. Siemens and/or Allen Bradley – basic level), • Strong problem-solving and diagnostic skills, • Proficient in Microsoft Office, • Ability to work effectively both independently and as part of a teamDesirable, • Degree in Electrical or related Engineering discipline, • Chartered status (or working towards it), • Experience installing or commissioning industrial/packaging machinery, • Experience with full production line commissioning, • Knowledge of validation processes and documentationPersonal Attributes, • Excellent communication and customer-facing skills, • Self-motivated with a proactive approach, • Able to work under pressure and meet deadlines, • Willingness to travel within the UK and internationally, • Valid passport requiredAdditional InformationThis is a dynamic, field-based role within a growing organisation, offering exposure to a wide range of engineering challenges and customer environments. Flexibility is key, as responsibilities may vary in line with business needs.Interested? Please click apply.