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Operations Manager / Director, Packaging Consumables Following the successful appointment last year of a dynamic new Managing Director in the largest privately owned tape printer in Europe, we now seek to appoint an accomplished senior Operations Manager / Director as a key part of a newly structured Leadership team & their onward growth strategy. As part of a strong strategic plan for delivering leadership structure, investment & onward growth, the new Operations Manager / Director role demands an experienced, practically astute and dynamically energetic Production centric professional to lead the Operational team, with the strategic intelligence & people leadership skills to further cement their overriding passion and capability for delivering exceptional product & customer care. Responsible for a Pre Press, Scheduling & Production team (currently in excess of 30 staff across two sites), you will form part of the Company leadership team, working alongside the Managing Director. You will plan, organise, direct and control the operational function of the Business, leading the aspiration to be a world class manufacturer, with a key focus on the implementation of robust and cost effective manufacturing systems that will enable the achievement of world class performance. You will lead and manage the manufacturing teams and employees in achieving the goals and objectives in terms of productivity, safety, quality, service, financial goals and process consistency. Through effective management of manufacturing and support services, the Operations Manager / Director will balance meeting customer needs with optimizing operational effectiveness. Extensive experience in leading short-run/FMCG manufacturing environments with strict adherence to safety, quality, cost and delivery objectives. Expertise in world-class standards of manufacturing and associated operations. A proven Operations leader, who has operated as part of a strategic team responsible for the development and delivery of a business plan Demonstrable commercial acumen, able to apply strong business rationale when problem solving and establishing priorities An outstanding coach and role model, able to demonstrate truly inspirational, positive and motivational leadership Desirable experience is one that spans the printing industry (flexo, digital, tape / labelling manufacture), but critically, your experience must be based around a bespoke manufacturing system delivery. * Highly articulate, literate and numerate, combined with exceptional communication skills Ideally you will be based within a reasonable proximity of the Cambs/Herts areas, as travelling between their two manufacturing sites will be required as part of your remit. Without any compromise, you will need to have a track record of “World Class” Manufacturing experience as this is a critical role for the business & truly pivotal in their evolved Business strategy. They seek an individual to bring confidence, drive, hunger, a flair for the role and an upbeat approach to their business and in return they offer an attractive salary / package, a secure working environment, clear room for professional growth and the excitement of being an integral part of a successful and growing team. Production, Operations, Manager, Director, 5S, Lean Manufacturing, Print, Packaging, Flexo, Digital, Consumables, Tape, Labels

Position: Sales Account Manager Location: St. Neots Salary: £31,000 - £35,000 Sales Account Manager required to join a well-established Engineering company that is based in the St Neots area. The successful candidate will be responsible for managing, expanding, and identifying new and existing sales opportunities. Increasing and securing sales, whilst ensuring that customer orders are successfully, and efficiently completed. Sales Account Manager Job Overview Manage a portfolio of key business customers Build relationships with procurement teams, engineers, and project managers via regular contact including both in on-site and off-site visits Review and respond to RFQs (drawings, specifications, volumes, tolerances) Liaise with commercial and production teams (internal & external) to prepare accurate quotations Identify opportunities for repeat business, upselling, and long-term agreements Develop sector / account plans aligned to company growth targets Negotiate pricing, lead times, and terms with customers Monitor contract performance (OTD, quality, margin) Work closely with commercial, production, quality, and planning teams Ensure clear communication of customer requirements and priorities Maintain accurate pipeline and account data in current / future CRM systems Provide sales forecasts and pipeline updates against agreed sales targets Sales Account Manager Job Requirements Must have at least 2 years' experience within an Account Manager, Business Development Manager or similar position. Ability to read Engineer Drawings To be dynamic and tenacious without being aggressive. To be results-driven, proactive and self-motivated. To be positive with a can-do attitude. To be a team player, working with colleagues to delivery the best customer experience. A real desire to reach and smash targets. Sales Account Manager Salary & Benefits Full time - Permanent position Salary - £31,000 - £35,000 depending on experience Quarterly bonus Company pension Private Health Insurance - includes dental, optical and on-line GP services 25 days annual leave, plus additional service leave Cycle to work scheme Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. TPBN1_UKTJ

We're recruiting a Customer Success & Account Manager on behalf of a well-established, ambitious business specialising in large format graphics and branded environments across exhibitions, retail, live events and sport. This is a permanent, full-time position for someone who thrives on owning relationships properly and bringing structure and consistency to a busy, high-paced production environment. This is not a passive account management role. You'll be the link between Sales, Client Services and Production — the person clients turn to when things get complex, time-sensitive or need resolving quickly. You'll manage a broad client base, handle escalations with authority, follow through on every enquiry and ensure nothing slips through the cracks. If you are commercially switched on, calm under pressure and genuinely invested in client relationships, this is a role worth looking at closely. Main Responsibilities: • Taking ownership of customer success, retention and account growth across a busy client base, • Acting as the central point of communication between Sales, Client Services and Production, • Managing inbound enquiries, qualifying opportunities and distributing leads where appropriate, • Ensuring every enquiry is followed through properly and nothing is left unresolved, • Handling urgent escalations and high-priority client situations with speed and professionalism, • Managing complaints through to resolution and overseeing credit note processes, • Supporting slow payer conversations and contributing to commercial accountability, • Using CRM systems to track opportunities, communications and account activity, • Improving visibility and consistency across the full customer journey Skills/Experience: • Experience in customer success, account management, client services or commercial operations — essential, • Background in large format print, branded environments, exhibitions or a related production environment — essential, • Commercially aware with a clear understanding of how account management drives retention, growth and profitability, • Confident managing inbound enquiries, complaints and escalations through to resolution, • Organised and proficient using CRM systems to manage account activity and pipelines, • Calm under pressure with the ability to prioritise effectively in a fast-moving environment, • Strong communicator — comfortable having difficult conversations when needed, • Process-driven with a proactive, follow-up focused approach to client service Salary & Working Hours: Salary is competitive and dependent on experience. Full-time, permanent position. Further details on working hours and location will be provided upon application. Benefits: • Competitive salary dependent on experience, • Join a business with a strong industry reputation and ambitious growth plans, • Work within an experienced, collaborative team, • A role with real ownership, variety and commercial impact, • Be part of a company that genuinely values people who take initiative and care about client relationships

An exciting opportunity has arisen to work, based at our Sandy site, as we are currently looking to recruit harvest workers to join our business on a full time temporary basis through the harvest time (July to September / October). The successful individual will also co-ordinate and deliver a high standard of production, quality/quantity and excellent customer service across Grain storage and handling whilst creating and maintaining a great place to work culture. Roles and Responsibilities : Duties include, but not limited to: Moving ibc bulk bags from packing line Outload ibc bulk bags onto curtainside vehicles General housekeeping duties Pre inspection of forktruck everyday Stock rotation Handling with appropriate PPE and Cleaning spilled product in a timely manner Assist site manager in the upholding of health & safety on site at all times Report any environmental and H&S issues to site manager or deputy immediately. Be flexible to work 12 hour shifts when needed Skills and Experience : Counterbalance licence and experience required This is an ideal opportunity for anyone studying agriculture or interested in an agriculture career, to work for the UKs leading crop production and grain marketing business. TPBN1_UKTJ

Key Responsibilities Own the quality and performance of technology supplier and partner relationships, ensuring services are delivered against contracted KPIs and that partners are innovating and adding value Lead commercial and contract management activity across the partner landscape, includin

WATES is seeking an experienced Customer Service Manager for its Finsbury Park location. The ideal candidate possesses strong analytical skills, excellent communication abilities, and proven experience in customer service management. In this role, you will lead a team of schedulers and administrator

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The successful candidate will oversee a team of 2 3 customer service staff and play a key role in ensuring customers receive an outstanding service from enquiry through to delivery. Our client based in Nottingham is ci currently looking for an experienced and proactive Customer Service Manager to jo

IWG plc is seeking a Part-time Customer Services Manager for their North East centre. You will manage all aspects of the centre’s performance, ensuring each customer receives a world-class service. Responsibilities include managing challenges, upselling services, and giving tours to prospective cu

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Assistant Lounge Manager / Customer Services Manager. Customer Service Manager - Hospitality Airport Lounge. Have a contagious passion for food and customer service.

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Lead the Ovia and Unicrimp Customer Service function at a high level, supporting the Customer Service Operations Manager and Head of Customer Service in ensuring operational excellence, high-performing teams, and a consistently exceptional customer experience. Lead, motivate, and develop the Custome

Hello Bio is seeking a proactive Customer Service Manager for their team in Avonmouth on a maternity cover basis. The successful candidate will be responsible for delivering first-class customer service and managing customer relations effectively.

The Customer Service Manager (CSM) will own operational delivery to a portfolio of sites within a Region, through Site Security Plans (SSPs) which recognise site‑specific nuances, service requirements, and vulnerabilities identified through the risk assessment process, resource planning, recruitme

A leading electronics manufacturer seeks a European Operations Manager focused on Customer Service, responsible for producing operation reports and conducting audits.

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A minimum of 5 years’ experience in customer service or support roles, with a minimum of 3 years in a managerial or leadership position. Proven track record in managing customer service teams, improving service delivery, and achieving key performance indicators (KPIs). Proven experience in develop

JLL is seeking a dedicated service manager in the United Kingdom to provide and manage services for a government client with various educational premises. This role involves monitoring service levels, producing performance reports, and supporting a small Customer Service team to ensure all tasks are

Wisemay is looking for a Customer Service Team Manager to lead their Customer Support Team. This full-time, permanent position involves overseeing member support, ensuring an excellent member experience, and driving continuous improvement across customer service operations. The role requires proven

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Amazon Customer Service (CS) is a large and global organization, obsessed with taking care of our customers and delivering reliably fast, convenient, and helpful support when they need it. We are looking for a customer‑obsessed Senior Product Manager to fundamentally transform the Heavy & Bulky (H

As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Service Assurance Manager - Retail & Customer. Background in supplier / servi

Duties & responsibilities: Monitor the operational service level to ensure contract SLA’s are achieved Produce performance report in the agreed format at the required times* Provide information to ensure timely and accurate submission and payment of financial applications and effective managem

Are you a Supervisor, Team Leader or Assistant Manager ready for a new challenge? Do you love leading teams and delivering great customer service? Join B&M, one of the UK’s fastest-growing retailers, and take your career to the next level. We are recruiting for a Customer Service Manager to lead t

Next Careers is seeking a Customer Service Manager to lead a passionate team within our International department in Leicester. You will motivate Advisors to deliver exceptional service, manage performance challenges, and ensure operational excellence. Join us in shaping a successful service culture!

Background strongly preferred in one or more of: service operations, customer service / contact center transformation, BPO and Global Business Services (GBS) / shared services, SG&A and corporate center optimization, customer experience and customer journeys, or support function (Finance / HR / IT /

Lead the Ovia and Unicrimp Customer Service function at a high level, supporting the Customer Service Operations Manager and Head of Customer Service in ensuring operational excellence, high-performing teams, and a consistently exceptional customer experience. Motivate, coach, and support the Custom

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Lead the Ovia and Unicrimp Customer Service function at a high level, supporting the Customer Service Operations Manager and Head of Customer Service in ensuring operational excellence, high-performing teams, and a consistently exceptional customer experience. Lead, motivate, and develop the Custome

Above all, you’ll be key to ensuring all our customers only ever receive a truly world‑class service. Providing outstanding service to customers and patients, turning each into a brand ambassador for you, your team and Humanly. Alongside your customer service and commercial skills, what matters

Mandarin Recruitment presents an exciting opportunity for a Customer Service Manager role based in the UK for a leading Internet company.

Background strongly preferred in one or more of: service operations, customer service / contact center transformation, BPO and Global Business Services (GBS) / shared services, SG&A and corporate center optimization, customer experience and customer journeys, or support function (Finance / HR / IT /

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Borough Kitchen Limited is looking for a Customer Service Manager in the United Kingdom to enhance their online customer service function. The role involves leading a team, improving customer experience across various channels, and integrating AI tools to boost efficiency.