Customer service manager jobs in Saint NeotsCreate job alerts

Position: Sales Account Manager Location: St. Neots Salary: £31,000 - £35,000 Sales Account Manager required to join a well-established Engineering company that is based in the St Neots area. The successful candidate will be responsible for managing, expanding, and identifying new and existing sales opportunities. Increasing and securing sales, whilst ensuring that customer orders are successfully, and efficiently completed. Sales Account Manager Job Overview • Manage a portfolio of key business customers, • Build relationships with procurement teams, engineers, and project managers via regular contact including both in on-site and off-site visits, • Review and respond to RFQs (drawings, specifications, volumes, tolerances), • Liaise with commercial and production teams (internal & external) to prepare accurate quotations, • Identify opportunities for repeat business, upselling, and long-term agreements, • Develop sector / account plans aligned to company growth targets, • Negotiate pricing, lead times, and terms with customers, • Monitor contract performance (OTD, quality, margin), • Work closely with commercial, production, quality, and planning teams, • Ensure clear communication of customer requirements and priorities, • Maintain accurate pipeline and account data in current / future CRM systems, • Provide sales forecasts and pipeline updates against agreed sales targets Sales Account Manager Job Requirements • Must have at least 2 years’ experience within an Account Manager, Business Development Manager or similar position., • Ability to read Engineer Drawings, • To be dynamic and tenacious without being aggressive., • To be results-driven, proactive and self-motivated., • To be positive with a can-do attitude., • To be a team player, working with colleagues to delivery the best customer experience., • A real desire to reach and smash targets. Sales Account Manager Salary & Benefits • Full time – Permanent position, • Salary – £31,000 - £35,000 depending on experience, • Quarterly bonus, • Company pension, • Private Health Insurance – includes dental, optical and on-line GP services, • 25 days annual leave, plus additional service leave, • Cycle to work scheme, • Pension

An exciting opportunity has arisen to work for one of the UK's best workplaces as measured by the Great Place to Work Institute. Based at our Sandy site we are currently looking to recruit harvest workers to join our business on a full time temporary basis through the harvest time (July to September/October). The successful individual will also co-ordinate and deliver a high standard of production, quality/quantity and excellent customer service across Grain storage and handling whilst creating and maintaining a great place to work culture. Roles and Responsibilities : To be a company ambassador To work with the sample line manager to ensure the smooth running of all sampling requests To arrange appointments with farms prior to sampling To accurately collect bulk grain and pulses from farm Ensure accurate completion of all paperwork To liaise with line manager on a daily basis regarding progress of work Adherence to all company health and safety procedures Adhoc duties as required Skills and Experience : Minimum of twelve months driving experience on a full UK driving licence preferred but not essential Reliable, self motivated and hard working Excellent customer service and communication skills Good organisational and problem solving skills High level of attention to detail No previous experience is required. This is an ideal opportunity for anyone studying agriculture or interested in an agriculture career, to work for the UKs leading crop production and grain marketing business. TPBN1_UKTJ

Role: Service Coordinator Location: St Neots, Cambridgeshire Hours: Monday to Friday, 8:30am - 5:00pm Salary: £(phone number removed) + (DOE) An excellent opportunity has now arisen for a proactive and responsive Service Coordinator to join a dynamic service team. Our client is seeking an individual with strong planning and organisational skills, excellent communication abilities, and a solutions-focused mindset. The ideal candidate will be confident building relationships with customers and able to thrive in a fast-paced environment, both independently and as part of a team. Duties of a Service Coordinator: Build and maintain strong relationships with customers, ensuring high levels of service and satisfaction Respond to customer enquiries and resolve issues efficiently via phone and email Coordinate and schedule contractors and customers to ensure smooth service operations Plan and manage customer service activities effectively Adapt to changing situations and provide practical solutions to customer needs Work collaboratively within the team while also managing individual responsibilities Maintain clear and professional communication with customers, contractors, and internal teams Accurately input and manage data within CRM systems and customer service portals Log job sheets and maintain Excel spreadsheets to track service activity Provide regular updates and reports to the Service Manager Manage invoicing processes, ensuring accuracy and timely completion What we would like from you: Previous experience in a customer service role (service industry experience desirable) Strong organisational and planning skills Excellent communication skills, both written and verbal Proficiency in data entry, and Microsoft Excel Ability to build and maintain strong customer relationships A proactive, solutions-focused approach Comfortable working in a fast-paced environment Strong teamwork skills with the ability to work independently Experience coordinating and scheduling contractors/customers (desirable) Additional Requirements: Flexibility to work varied hours when required High attention to detail and accuracy Positive attitude with a proactive approach to problem-solving BEDFORDPERM If you are interested in this role, please apply with your most recent CV. By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give authorisation to hold your provided data. Thank you for your interest in this vacancy. Your application will be considered in competition with others and we will contact you within 3 working days

Operations Manager / Director, Packaging Consumables Following the successful appointment last year of a dynamic new Managing Director in the largest privately owned tape printer in Europe, we now seek to appoint an accomplished senior Operations Manager / Director as a key part of a newly structured Leadership team & their onward growth strategy. As part of a strong strategic plan for delivering leadership structure, investment & onward growth, the new Operations Manager / Director role demands an experienced, practically astute and dynamically energetic Production centric professional to lead the Operational team, with the strategic intelligence & people leadership skills to further cement their overriding passion and capability for delivering exceptional product & customer care. Responsible for a Pre Press, Scheduling & Production team (currently in excess of 30 staff across two sites), you will form part of the Company leadership team, working alongside the Managing Director. You will plan, organise, direct and control the operational function of the Business, leading the aspiration to be a world class manufacturer, with a key focus on the implementation of robust and cost effective manufacturing systems that will enable the achievement of world class performance. You will lead and manage the manufacturing teams and employees in achieving the goals and objectives in terms of productivity, safety, quality, service, financial goals and process consistency. Through effective management of manufacturing and support services, the Operations Manager / Director will balance meeting customer needs with optimizing operational effectiveness. * Extensive experience in leading short-run/FMCG manufacturing environments with strict adherence to safety, quality, cost and delivery objectives. * Expertise in world-class standards of manufacturing and associated operations. * A proven Operations leader, who has operated as part of a strategic team responsible for the development and delivery of a business plan * Demonstrable commercial acumen, able to apply strong business rationale when problem solving and establishing priorities * An outstanding coach and role model, able to demonstrate truly inspirational, positive and motivational leadership * Desirable experience is one that spans the printing industry (flexo, digital, tape / labelling manufacture), but critically, your experience must be based around a bespoke manufacturing system delivery. * Highly articulate, literate and numerate, combined with exceptional communication skills Ideally you will be based within a reasonable proximity of the Cambs/Herts areas, as travelling between their two manufacturing sites will be required as part of your remit. Without any compromise, you will need to have a track record of “World Class” Manufacturing experience as this is a critical role for the business & truly pivotal in their evolved Business strategy. They seek an individual to bring confidence, drive, hunger, a flair for the role and an upbeat approach to their business and in return they offer an attractive salary / package, a secure working environment, clear room for professional growth and the excitement of being an integral part of a successful and growing team. Production, Operations, Manager, Director, 5S, Lean Manufacturing, Print, Packaging, Flexo, Digital, Consumables, Tape, Labels

An exciting opportunity has arisen, based at our Sandy site, as we are currently looking to recruit harvest workers to join our business on a full time temporary basis through the harvest time (July to September/October). The successful individual will also co-ordinate and deliver a high standard of production, quality/quantity and excellent customer service across Grain storage and handling whilst creating and maintaining a great place to work culture. Roles and Responsibilities : To be a company ambassador To work with the sample line manager to ensure the smooth running of all sampling requests To arrange appointments with farms prior to sampling To accurately collect bulk grain and pulses from farm Ensure accurate completion of all paperwork To liaise with line manager on a daily basis regarding progress of work Adherence to all company health and safety procedures Adhoc duties as required Skills and Experience : Minimum of twelve months driving experience on a full UK driving licence preferred but not essential Reliable, self motivated and hard working Excellent customer service and communication skills Good organisational and problem solving skills High level of attention to detail No previous experience is required. This is an ideal opportunity for anyone studying agriculture or interested in an agriculture career, to work for the UKs leading crop production and grain marketing business. TPBN1_UKTJ

A leading property services company is looking for a Customer Service Advisor in Liverpool to manage property portfolios and ensure high-quality customer service. This role includes coordinating repairs, assisting tenants and landlords, and providing exceptional customer care.

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

The ideal candidate will have prior experience in restaurant management, exceptional leadership qualities, and strong customer service skills. Responsibilities include managing daily operations, ensuring food safety compliance, training staff, and maintaining high service standards. Popeyes Louisian

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified‑CXM), em

A leading tire and automotive service company in the United Kingdom is seeking a Customer Service Manager to drive store sales, manage staff, and enhance customer satisfaction. You will be responsible for tracking payroll, budgets, and store goals, all while ensuring a positive experience for custom

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. Working closely with internal tec

A leading global digital infrastructure company is seeking a Senior Manager for Customer Success & Service Management in Greater London. A bachelor's degree and significant managerial experience are preferred for this position. This role requires proven experience in managing teams to enhance post-s

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. Working closely with internal t

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. This pivotal role will lead a multi-site customer experience and training support team, championing a customer-first culture, and collaborate with key departments t

EXPERIENCED WASTE MANAGEMENT & RECYCLING INTERNAL ACCOUNT MANAGER / SALES COORDINATOR TO DELIVER OUTSTANDING CUSTOMER SERVICE AND BOOST SALESTITLE: Internal Account Manager / Customer Service Executive - Waste & RecyclingLOCATION: Oldbury area&

Deliver on departmental strategy to bring our current inbound outsource team in-house as we pivot to a fully sourced front-line customer service team. You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. At least 5 yea

The successful candidate will oversee the customer service function for repairs and maintenance, manage a team, and ensure high customer satisfaction. A leading Social Housing contractor in Hemel Hempstead is seeking an experienced Customer Service Manager for a full-time, permanent role.

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

A leading technology firm in London is seeking a motivated Customer Service Manager to enhance customer service platforms and support rapid expansion. Responsibilities include aligning customer service strategy and providing data-driven recommendations to senior management. Candidates should have st

You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. Manage and de‑escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Deliver on depar

The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. A leading automotive service provider in the United Kingdom is seeking an experienced Assistant Centre Manager to support daily operations. Candidates should have strong leadership skil

Entain is recruiting a Retail Customer Service Manager in the UK to ensure top-notch customer service within Ladbrokes & Coral betting shops. Candidates should possess a passion for customer service, effective communication, and problem-solving skills.

Manager, Customer Service — London, United Kingdom. Analyzing customer feedback to continuously improve our services. Several years of leadership experience in customer service.

Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Support the Events Operations Manager (EOM) in planning

You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident's needs are met. Take on General Manager responsibilities and become a CQC Registered Manager if needed. As a Care Home Operations Manager at

Proven experience in a similar role (Account Manager, Key Account Manager, Sales Manager, or Business Development Manager) within engineering or manufacturing. We’re looking for a driven and relationship-focused Key Account Manager to manage and grow a portfolio of customers across the UK, Ireland

Junior National Account Manager. Junior National Account Manager.

As Operations Manager, you will play a pivotal role in shaping how the brand grows—building the infrastructure behind the creativity. Act as the central connector across logistics, ecommerce, customer experience, and head office. Proven experience in an Operations Manager / Operations Lead role wi

Work closely with logistics, sales and customer service teams to ensure smooth order fulfillment, strong service levels and effective resolution of any issues. A business with a history of delivering high quality products and service to an ever increasing, global customer base. Brook Taverner has be

This position focuses on building customer alliances, identifying customer needs and providing effective solutions. We are looking to speak to key account managers who have strong sales experience and who thrives on new challenges. Covering primary and secondary care customers.

The Account Manager's primary relationship owner for existing bus and fleet clients across the United Kingdom. Conduct regular account reviews and service check-ins, ensuring clients feel genuinely supported. Work closely with Service Delivery, Technical, and Commissioning teams to ensure client com

Collaborate cross‑functionally to deliver a seamless customer experience. Drive workshops, pathway reviews and service‑development initiatives. Key Account & Access Manager (UK) – Cytokinetics.

You will play a key role in providing direction, support, and coaching to junior members of the client services team. Working closely with other members of the client services team in partnership with Medical Writers and the Creative team, you will work on a variety of projects to ensure the success

This is a National Account Manager position focused on retaining and developing key Grocery / Retail accounts. With significant headroom across the customer base, you’ll focus on unlocking further value through range expansion, increasing portfolio penetration and strengthening long-term partnersh

We are currently looking for a Senior Account Manager to proactively lead and motivate our client account teams to deliver projects across the full range of medical communications services with an emphasis on excellent client service and best practice financial and project management. We provide med

Due to continued growth, they are looking to appoint an Internal Account Manager to join a collaborative and high-performing commercial team. You will operate as a consultative partner to customers, managing a broad portfolio of international accounts while also engaging with new enquiries generated

The Account Manager will be responsible for starting and then managing client relationships, taking over existing accounts, ensuring the delivery of high-quality services, and overseeing project timelines and milestones. The studio offers professional filming, editing, and production services to mee

Leading the service team to deliver on all client campaigns. Account Management / Customer Success OR SDR experience is a must.

Lighting Sales Account Managers. This is a full-time and permanent role for a Sales Account Manager based out in the field. Collaborate with internal teams to deliver outstanding service.

As a Senior Sales Operations & Performance Manager for a major global. Build a deep understanding of the account: customer priorities, market dynamics, competitors and ALTEN’s positioning. Coordinate stakeholders globally (Sales, Delivery, Finance, Legal and Compliance) to meet contractual targets

An innovative, award-winning healthcare communications agency is looking for an account manager to join their brilliant team.

Continuously establish and develop business relationships with new and existing customers, expanding sales coverage of the company in UK&IRELAND and providing strong service to the new and existing accounts. Analyze and monitor account customer data, and develop reports on a regular basis based on c

The Key Account Manager (KAM) will support the growth of the Home Improvement channel by managing and developing a portfolio of national, e-commerce, and marketplace accounts. Act as the voice of the customer, sharing market trends and opportunities. Knowledge of retail and e-commerce customer lands

The role will be for a specialist, solution-led Account Manager, focused on their premium product portfolio that includes storage, transport, and workflow systems for the professional kitchen and foodservice sector. Opportunity to make a tangible impact across major UK foodservice operators. Strong

As an Account Manager (Marine), you will be responsible for maximising revenue from existing customers across a Northern UK territory and supporting the development of new accounts. You’ll convert warm leads, uncover upsell and cross‑sell opportunities, and collaborate closely with service, oper

Experienced account manager with a proven track record of managing complex customer relationships within healthcare. Provide insight and feedback from customers to shape ongoing product and service development. NHS customer relationships across the UK.

Build key cross functional contacts, including supply, finance and marketing both internally and with our customers. Build upon the strong relationships we have with our wholesaler and pet speciality customers.