Financial analyst jobs in SunderlandCreate job alerts

Join us as a Specialist Customer Care Advisor within one of the following business areas : Customer Due Diligence, Mandates, High Value Servicing, and the Expert support team, where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met. These are quick moving inbound telephony roles ; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum. To be successful as a Specialist Customer Care Advisor, you should have experience with • Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience., • Customer-Centric Approach - ability to understand the needs of our business banking customers' and offer personalised solutions., • Demonstrate computer literacy with the ability to navigate digital tools efficiently., • Exceptional time and diary management skills, paired with sharp attention to detail and a consistently punctual, professional approach. Some other highly valued skills may include • Experience in Financial Services including previous Banking roles., • Experience of working within a fast-paced environment and being able to work under pressure while maintaining accuracy and attention to detail., • Experience of managing and resolving customer disputes You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Glasgow, Sunderland, Liverpool, or Northampton. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities • Provision of customer service through various communication channels including chat, email and phone., • Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case., • Collaboration with teams across the bank to align and integrate customer care processes., • Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas., • Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations., • Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments., • Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders., • Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

A specialist fintech mortgage lender based in the West Midlands is experiencing rapid growth and is looking for a Structured Finance Reporting Analyst to join the team.

Prepare financial reports and dashboards for senior management, highlighting key financial metrics and trends. Financial Planning & Analysis (FP&A) Analyst. Analyze financial data and provide insights on SaaS revenue metrics, including subscription growth, churn rates, and customer acquisition costs

Financial and Investment Analyst. We are looking for Financial and Investment Analysts to write, review, and validate prompt-based questions designed to train AI. Internship experience as financial or investment analysts in organisations such as a bank, hedge fund, private equity firm, or asset/inve

Financial Analyst FP&A to innovate, win, and grow with us. Drive financial planning cycles including the long-range plan, annual operating plan, and quarterly forecasting, balancing strategic ambition with operational execution. Deliver insightful financial and variance analyses that uncover risks,

As a senior financial analyst, you are responsible for delivering accurate management and financial information for the head of management reporting and chief finance officer. The crown prosecution service is recruiting a senior financial analyst across England and Wales. Industries: Law Practice an

Combine your financial analysis and investment expertise with language mastery to train AI models in the finance domain. Translate, adapt, and synthesize complex financial concepts into clear, structured rubrics and documentation for AI training. Write fluently in both Japanese and English, ensuring

Ashley Kate is delighted to be supporting a market-leading organisation with the recruitment of a Senior Financial Analyst. This is a fantastic opportunity to join a forward-thinking company, providing robust financial insight and driving effective decision-making across the business. This senior fi

Prepare financial reports and dashboards for senior management, highlighting key financial metrics and trends. Financial Planning & Analysis (FP&A) Analyst. Strong analytical and problem-solving skills, spreadsheet proficiency in financial modeling and forecasting.

Reporting to the Head of Financial Planning & Analysis, this role is designed to support 7IM growth through development of financial models, delivering strategic finance projects, accurate management information, and providing insightful analysis to support business decision-making. Develop and main

We are looking for a Financial Analyst, Group Finance to join the team. Assists in the preparation and analysis of the annual CSL Behring Group budget and strategic plan, including analysis of financial statements and preparation of management presentations. Support preparation of monthly Board repo

Ability to work effectively with non-financial stakeholders, translating financial information into clear insights. Ensure compliance with financial. Support business stakeholders in understanding financial information, including forecasting and key metric.

Be a leader of expertise and acumen amongst the hospital Senior Management Team and Heads of Department, providing guidance and ad hoc training on financial matters and the use of financial tools within hospitals. A proven ability to build strong relationships with non-financial stakeholders to driv

Check that all Financial Conditions Precedent have been met prior to drawdown of new loans. Experience of working in a similar role in the financial services sector. Excellent knowledge of loan, security, and financial documents.

Excellent verbal and written communication skills, with the ability to present financial information to non-financial stakeholders. Strong proficiency in financial analysis, budgeting, forecasting, and financial reporting. The Management Accountant will work closely with various departments to ensur

Data Analyst, Palantir Foundry — Well-Trusted Pharma Client Global Analytics Team!.

A Day in the Life of an Online Data Analyst:.

The successful candidate will have at least 2 years experience as a data analyst, business analyst, or similar role. My client is seeking a Data Analyst to join their growing Data & Analytics team—the powerhouse behind data-driven decision making across the company.

Our client, a leading global banking group, is seeking a talented Acquisition Finance Credit Analyst to join their London team. The Analyst will work closely with senior managers responsible for executing leveraged loan and acquisition finance transactions, as well as managing a portfolio. Analyse m

As Group Finance Manager, you will report to the Group Financial Controller and lead the consolidation, reporting, and financial control processes across multiple business units. Partner with business units to provide financial insight and challenge. Excellent Excel and financial systems skills.

Interim Senior Data Analyst – Healthcare. Analyse complex healthcare data to identify gaps, trends, and opportunities for financial efficiencies. Support reporting and tracking within the Financial Recovery Plan.

UK (and growing fast) we’ve been dishing up vibrant, fresh asian inspired flavours since ‘92.Supporting you every step of the way! family-friendly pay: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents.

Contract Business Analyst – Business Change & Transformation. Proven experience as a Business Analyst in.

I'm helping a fast growing Lloyd's Insurer find a Senior Business Analyst to join them on a permanent basis and work on a range of projects including PAS implementations, UW and Claims application upgrades and new projects including AI.

We are excited to add a new Business Analyst/Tester to our growing Safeguarding Team. You will report to our Senior Business Analyst & EPM Project Manager in the UK. Experience working in the financial services / payments industry.

Data Analyst - 3 month FTC with the potential to turn into a permanent position.

Check that all Financial Conditions Precedent have been met prior to drawdown of new loans. Experience of working in a similar role in the financial services sector. Excellent knowledge of loan, security, and financial documents.

As a Technical Business Analyst, You Will:. Exposure to diverse sectors, including Public Sector, Utilities, Financial Services, Consumer Products, and Retail. We have partnered up with a global, leading digital & technology Consultancy who are seeking a Technical Business Analyst to act as a critic

Lead Identity and Access Management (IAM/IdAM) Business Analyst (BA), a role focused on designing and implementing systems that control user access and identity within an organisation, often involving.

As a Business Analyst, you'll work as part of an Agile Scrum Team, having responsibility for understanding user needs, working closely with clients, translating problems or requirements into user stories and defining acceptance criteria.

This role is within a professional accountancy practice – previous experience in a practice environment is essential.Where do accountants buy their jeans? - The GAAP.Ted Donaldson, Senior Tax Accountant.Sheridan Maine is proud to be working with a well-established and growing.This is an excellent

Anywhere 🌎 or, if based in London, x1 day per week in office.Salary: starting at 38K upwards, depending on experience.Be A Bear (part of the Spin Group) is a YouTube-first, social media agency working with some of the world’s biggest entertainment brands including MTV, Nickelodeon, Comedy Centr

Relationship Manager – Bridging & Development Finance.Step out from behind the desk and into your own client-facing business development role.If you're currently working within specialist lending, banking or property finance, and you’re hungry to move into a regional, face-to-face relationship p

Unique and exciting long term contract opportunities available for Endur Business Analysts/ Consultants to join this global Energy company as they experience significant growth in the Endur implementation program. Endur Commercial Business Analysts. This is a fantastic opportunity for an experienced

ServiceNow Contract Business Analyst – SAM Specialist. We’re looking for an experienced ServiceNow Business Analyst with strong SAM expertise to join the team on a contract basis.

A leading consultancy is seeking experienced Agile Business Analysts to join its digital excellence team. As an Agile Business Analyst, you will play a key role in delivering end-to-end digital services.

Knowledge of data governance, information security, and architecture standards relevant to financial systems. Business Analyst – Professional Services | Private Equity | 12 Month FTC. Business Analyst ensures that technology initiatives — such as.

Contract Business Analyst – Business Change & Transformation. Proven experience as a Business Analyst in.

Data Analyst or Snr Data Analyst, some of which must be gained in Reinsurance. We are partnering with an impressive global Insurance consultancy seeking a Senior Data Analyst with Reinsurance experience, to drive the design and development of scalable data solutions.

As part of this, the firm is looking to engage with an experienced financial crime and AML professional to play a key role in strengthening its framework and supporting the wider business in meeting its regulatory obligations. This opportunity may appeal to a compliance or AML professional with expe

Business Analyst within complex, multi-stream or group-wide change environments.

We’re partnering with a top-tier law firm seeking a Digital Business Analyst to support the development of a cutting-edge AI tool being built entirely in-house.

A specialist fintech mortgage lender based in the West Midlands is experiencing rapid growth and is looking for a Structured Finance Reporting Analyst to join the team.

As a Business Analyst in the Energy and Water Utilities sector, you will play a key role in identifying opportunities for improvement across business processes, systems, and services.

Job Title: IFS Business Analyst. They are seeking a talented and experienced IFS Business Analyst to join their team and contribute to our ongoing success. As an IFS Business Analyst, you will play a pivotal role in optimizing the business processes and ensuring the effective utilization of the IFS

Business Systems Analyst | Tamworth / Hybrid | Up to £50k + Car + Bonus. We are looking for a Business Systems Analyst for our client in the manufacturing sector with experience of MS Dynamics 365 Business Central / Microsoft Dynamics NAV or similar ERP systems within a manufacturing setting. Prove

We are excited to add a new Business Analyst/Tester to our growing Safeguarding Team. You will report to our Senior Business Analyst & EPM Project Manager in the UK. Experience working in the financial services / payments industry.

You understand the blueprints that underpin financial operations. We are open to talk to candidates with Financial Transformation talent across the country but our core hubs for this role are:. Financial Transformation Manager – Insurance -Finance, Data and Systems- 107902.