Registered Manager
10 hours ago
East Grinstead
Take the next step in your career now, scroll down to read the full role description and make your application. : Registered Home Manager : Operations Manager : Operations Team The Manager is required to provide effective clinical leadership, governance and management and it is their responsibility to secure, sustain and promote the reputation of the home. To ensure the delivery of high quality holistic care and to create a caring environment conducive to individual needs and practice research development within the framework of quality assurance. 1. To ensure that agreed quality assurances initiatives are implemented within the home., 2. Liaise with social care regulators and local authorities to ensure satisfactory standards are maintained, 3. To become the person in charge responsible for the day-to-day running of the home with 24-hour responsibility for the care of the Service users., 4. To be the Information Governance Lead for their home and to work in collaboration with the Company’s Information Governance Lead, being accountable to the Senior Operations Team., 5. To provide improvement, independence and choice for Service Users, making sure they are treated with dignity at all times., 6. To manage the effective use of resources and maintain high levels of occupancy., 7. To comply with all regulatory requirements at all times and in particular the Regulations for the Registration and Inspection of Care Homes., 12. To ensure that staff selection processes for all applied thoroughly and that all candidates are treated professionally. To ensure all staff maintain the registration with their national bodies. To develop a culture of continuous quality improvement using the framework of clinical governance., 13. To maintain a comprehensive induction process for all new employees to ensure they are effectively introduced to the Care Home, the Service Users and good practices within their first week., 16. To conduct regular reviews with new employees during their probationary period and to always conduct a threes monthly review to confirm the appointment or extend the probation period., 17. To ensure all staff are annually appraised and that required standards of performance are being achieved, to manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy., 18. To ensure complaints and suggestions are positively actioned and dealt with correctly., 21. To ensure that all Service Users have an up-date care plan, which is regularly evaluated and actively involves Service Users in the preparation., 22. To ensure all risks associated with care e.g. moving and handling, mobility, challenging behaviour and skin care is identified and correctly actioned., 24. To ensure the Home and its processes are fully compliant with the Mental Capacity Act and that service users are empowered to make choices where able and where not best interest decisions are made on their behalf involving all those necessary., 25. To ensure the Home is compliant with DoLS legislation., 26. To ensure that there is a regular programme of activities, which are arranged in line with the Service Users’ needs., 27. To ensure the Service Users receive a pleasant nutritional diet., 30. To conduct a pre-admission assessment for all potential Service Users., 31. To meet professional and legal responsibilities with regard to the storage, handling and administration of drugs., 34. To personally have a full understanding and working knowledge of all Apex Care Homes policies and procedures and ensure that all these policies are applied at all times., 35. To be responsible for completing the staff rota and ensuring that the staffing ratio meets the needs of the Service Users., 37. To control sickness absence by always conducting back to work interviews and correctly applying company policy., 38. To carry out the duties of “The Responsible Officer” and ensure that the home compiles with all statutory obligations and relevant legislation (e.g. environmental health, health & safety and fire regulations). To meet professional and legal responsibilities with Health and Safety issues and ensure that all monitoring requirements are met., 39. Promote a positive customer care orientated environment and ensure all staff are familiar with the company complaints procedure, 40. To remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence-based practice., 41. To participate with recruitment, selection and retention of staff., 42. To liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the Home., 43. To ensure that all Service Users have a copy of the terms and conditions of care and that all the necessary funding documents is completed., 44. To enable Services Users to control their own financial affairs, where possible. To ensure that all Service Users finances are controlled and up to date accurate records kept of all transactions, the financial control of their affairs must be undertaken with total accuracy and security., 46. To ensure that staff hours are recorded and sent to payroll on time., 47. To ensure that all weekly periodical information is completed and returned on time., 51. To welcome and be courteous to all visitors to the home at all times., 52. As required to attend meetings with General Manager and Operations Manager to discuss the overall management of the home., 54. Promote safe working practices within the home and ensure the security within the home is maintained at all times., 55. Adhere to the Homes disposal of waste policy., 56. Understand and ensure the implementation of the Homes Health and Safety policy, and Emergency and Fire Procedures.