IT Support Analyst - Fully Remote
1 day ago
Bury
IT Support Analyst – Fully Remote 🏠 Location: Fully Remote – UK Based 💷 Salary: £28,000–£36,000, depending on experience 📅 Hours: Monday–Friday The Opportunity FindCore are thrilled to be assisting a well-established and growing business with the recruitment of an IT Support Analyst. This is an excellent opportunity to join a supportive technical team, providing remote assistance to users and helping ensure systems, software and equipment operate effectively. Key Responsibilities • Provide first-line technical support to users by telephone, email and remote-access tools, • Log, manage and update support tickets accurately, • Set up user accounts, devices and system access, • Support Microsoft 365 applications and Windows environments, • Escalate more complex technical problems when required, • Maintain clear records of incidents, solutions and system updates, • Deliver a professional and helpful service to users Skills & Experience • Good knowledge of Microsoft 365 and Windows operating systems, • Confident troubleshooting common hardware and software issues, • Strong communication and problem-solving skills, • Ability to explain technical information clearly, • Organised approach with good attention to detail, • Comfortable managing multiple support requests, • Able to work independently in a fully remote environment What’s on Offer • Salary of £28,000–£36,000, depending on experience, • Fully remote working, • Consistent Monday–Friday hours, • Supportive and collaborative technical team, • Ongoing training and professional development, • Opportunity to progress within a growing organisation The closing date for applications is 14/09/2026. Applications will only be reviewed once the closing date has passed.