Night Shift Team Leader
7 days ago
Brinklow
ROLE PURPOSE : TheNight Shift Team Leaderwill beleading, driving,developingand supportingThe Night Shiftteamacross the Warehouse Operation and Configurationcentre, within afast paced, highly dynamic environment.High standardsarerequiredto ensure products are received bycustomersrightfirst time, on time.TheTeam leader will be accountable for ensuring processes are followed, reviewed,improvedand amended. Working alongside the team to drive results, engage,motivate,supportand develop a highly professional team. SHIFT PATTERN: Sunday to Thursday - 21:45 to 06:15 (Fri & Sat Off) SHIFT ALLOWANCE 17.5% Night shift allowance WHAT SUCCESS LOOKS LIKE: Positive engagement with supporting roles, ensuring the smooth and efficient workflow within the LTC centre Coworkers Goals and Target are met, through proactive engagement with the team andthewider operation to ensure standards aremaintainedand met Reportingaccuratedata and information to the team,leadershipand the widerteam Leading from the front, working alongside Coworkers to show best practice and champion organised and efficient working The team is engaged, motivated, well-trained, and consistently performing at a high level Consistently maintain and contribute to a clean, tidy, and organised working environment through leading by example in accordance with businessstandards Maintaina low numberof errors, proactively?identifying?potential issues and following standard operating procedures. ROLE RESPONSIBILITIES Drive, organise and direct thephysicalworkflow of the Configuration Centre and Warehouse Operation Ensuring processes are always followed, provide the best efficiency and accuracy possible and are continuously reviewed. Hygiene,Healthand Safety Stock Checking and order quality control checks Support workload allocationand prioritises.Ensuringdeadlines, urgent requirements, and customer expectations are met Support project scheduling and resource planning to ensure clear expectations and achievable timescales Support project scheduling and resource planning to ensure clear expectations and achievable timescales Work closely with other Team Leaders to ensure smooth flow of orders and materials Establish and maintain excellent internal and external service levels Identify skills gaps and work with the ShiftLeadershipandTheDevelopment Team to address training needs Step into other operational roles when required, supporting wider team delivery and personal development Provide KPI reporting and operational cover in the absence of the Supervisor Promote continuous improvement and development of the team and department in line withbusiness needs and targets KNOWLEDGE,SKILLSAND EXPERIENCE Required Experience: Previousexperience leading a team Strong Microsoft Office skills, preferably including Excel,Outlookand Word Strong written and verbal communication skills Customer and sales facing with the ability to communicate effectively and appropriately with both Ensuring quality standards arealways met Desirable Experience: Previouswarehouse experience Previousconfiguration experience Experience with system-based order management TPBN1_UKTJ