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As Guest Services Manager at our Four Points Flex by Sheraton - Euston, you will oversee all aspects of the guest service operations across both Front Office and Food & Beverage departments. This includes: managing check-ins, departures, handling guest enquiries and complaint resolution, ensuring a seamless breakfast service, coordinating with other departments, to lead the Guest Service Assistants team and consistently provide exceptional customer service throughout the guest stay. Work to the required Four Points Flex brand standards and achieving the guest feedback scores as set by Marriott.
Job Title: Floor Host / Waiter We are seeking a friendly, attentive, and service-oriented Floor Host / Waiter to join our team. In this dual role, you will be the first point of contact for guests entering the venue and also be responsible for taking and serving food and drink orders. This position plays a key role in delivering a welcoming atmosphere and a seamless dining experience for every guest. Key Responsibilities: Greet guests warmly and guide them to their tables. Take customer orders accurately and promptly. Serve food and beverages in a timely and professional manner. Assist with menu questions and make recommendations as needed. Monitor tables and attend to guest needs throughout their visit. Communicate clearly with the kitchen and bar staff to ensure accurate and timely order fulfillment. Maintain cleanliness and organization of the floor, dining area, and service stations. Support with table resetting and general upkeep between guest seatings. Ensure guest satisfaction by responding promptly to requests or complaints. Uphold all safety and health regulations during service. Work collaboratively with the team to ensure a smooth front-of-house operation. Qualifications: Previous experience in a restaurant or hospitality setting preferred. Strong communication and interpersonal skills. Excellent multitasking and time management abilities. A positive attitude and team-focused mindset. Ability to stand and walk for extended periods. Must be of legal age to serve alcohol, if applicable. Knowledge of food and beverage service standards is a plus. Working Hours: Flexible shifts. Primarily weekends and peak service hours. If you're passionate about delivering outstanding hospitality and creating memorable guest experiences, we’d love to meet you!
Host- Part Time Position ( 3 days per week ) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Host to join our Upper Floor restaurant team. The company benefits our Host will receive are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Host are: • Takes restaurant bookings from members and their guests., • To ensure to maximise capacity and number of covers in the restaurant, • To ensure that all guests are correctly and speedily logged and processed in the most courteous way., • To take food and beverage orders efficiently and professionally The Experience & Qualifications required of our Host are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Experience working in a similar role, and using SevenRooms system is beneficial. The working hours: • 3 days per week, • Shifts are 9 hours and range between Monday – Saturday The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel you would like to join us as Host at 5 Hertford Street then apply by forwarding your up to date CV to the link below.
Ara restaurant a new all day-dining restaurant Just opened in May 2025 in the heart of Aldgate East. Our concept brings together global flavours with a strong focus on sustainability and eco-conscious practises. From the design to our food and beverage offerings, we are committed to creating a unique dining experience that prioritises environmental responsibility. Overview We are seeking a dedicated and enthusiastic Waiters or Waitresses to join our dynamic team in a vibrant restaurant setting. The ideal candidate will possess a passion for hospitality and a commitment to providing exceptional guest services. As a Server, you will play a crucial role in creating memorable dining experiences for our guests while ensuring that food safety and culinary standards are upheld. Duties • Greet and welcome guests with warmth and professionalism, ensuring they feel valued from the moment they arrive., • Take accurate food and drink orders, providing recommendations when necessary to enhance the dining experience., • Serve food and beverages promptly, ensuring that all items meet our quality standards., • Assist in food preparation and kitchen duties as required, maintaining high levels of cleanliness and organisation in the service area., • Monitor guest satisfaction throughout their meal, addressing any concerns or requests promptly., • Collaborate with kitchen staff to ensure timely service and adherence to food safety regulations., • Handle cash transactions accurately, utilising basic maths skills for processing payments., • Maintain an organised workspace, ensuring that all utensils and equipment are clean and ready for use. Experience • Previous experience in a restaurant or hospitality environment; we value enthusiasm and a willingness to learn., • Familiarity with food safety practices and culinary techniques is advantageous., • Strong time management skills to efficiently handle multiple tables during busy periods., • Excellent communication skills to interact effectively with guests and team members alike., • A proactive attitude towards helping others, ensuring that every guest leaves satisfied with their experience. Join us as we strive to deliver outstanding service in a friendly atmosphere!
Key Responsibilities Greet customers in a friendly and professional manner, taking orders accurately. Prepare and serve espresso-based drinks, teas, smoothies, and other beverages to company standards. Operate coffee machines, grinders, blenders, and other café equipment safely. Maintain knowledge of coffee beans, brewing methods, and seasonal menu items. Ensure correct presentation, portioning, and temperature of all drinks and snacks. Handle payments, operate tills/EPOS systems, and process card transactions. Keep the coffee station, seating areas, and equipment clean and hygienic at all times. Follow food hygiene, health & safety, and allergen procedures. Restock milk, coffee beans, syrups, cups, and other consumables as needed. Assist with training new staff members when required. Deliver outstanding customer service, resolving issues promptly and politely. Skills & Requirements Previous experience as a barista or in hospitality preferred, but training provided. Passion for coffee and customer service. Ability to work efficiently in a fast-paced environment. Strong communication and teamwork skills. Attention to detail and commitment to high standards. Reliable, punctual, and flexible with working hours.
As a Barista & Deli Assistant, you’ll play a dual role in creating a warm and efficient customer experience. You'll be responsible for preparing high-quality coffee and beverages, while also supporting the Deli team with food prep, service, and day-to-day operations. This is a hands-on, fast-paced position requiring flexibility, attention to detail, and a passion for hospitality.
AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Commis Waiter who is excited to be part of a new project and help deliver the AKI experience in one of the world’s most dynamic cities. Job Role • Support senior waitstaff in delivering high-quality service in line with AKI standards, • Assist with taking orders and serving food and beverages, • Ensure tables are clean, well-set, and properly maintained, • Help maintain a smooth and efficient service, • Communicate clearly with kitchen and bar teams, • Follow health, safety, and hygiene standards, • Respond to guest requests and feedback positively and professionally Job Requirements • Previous experience in hospitality or a similar front-of-house role, • Excellent communication and interpersonal skills, • Professional appearance and attention to detail, • Positive attitude and willingness to learn, • Ability to work under pressure in a fast-paced environment, • Flexible availability, including evenings, weekends, and holidays, • Good level of English – other languages are a plus Why Join Us? At Lifestyle Group, we offer a supportive and dynamic work environment with real opportunities for growth. As part of our vibrant hospitality team, your contributions will be recognised and valued. We believe in continuous development, offering training and career progression across our expanding portfolio of hotels, restaurants, and retail outlets. Team members also benefit from staff recognition programs and regular team-building events.
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a passionate Assistant Reception Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & rewards: • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • Career Development and Training, including Apprenticeships., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • You can take your Birthday as a day off - Guaranteed!, • Cycle to Work Scheme., • Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Reception Manager: • To assist the Reception Manager in the building of an efficient department, by taking an active interest in the employees’ welfare, safety and development., • To assist the reception team in providing all staff with on-going service standards training as well as food and beverage product knowledge., • To supervise other receptionist, ensuring that the correct standards and methods of service are maintained., • To strictly adhere to the department’s operational budget and ensure that all costs are controlled and expenditure approved., • To attend training and meetings as required by the Reception Manager., • To conduct and contribute to regular departmental communications meetings., • Manage the reception desk and the flow of service into the restaurant in the Managers absence About you: • You have 1 years + experience in this position, • Solution-driven individual able to work under the pressure of peak service, • You love to wow guests with exceptional service, • You have excellent English language skills, • You are friendly and professional with plenty of charisma and flair About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
We Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the world’s most iconic locations. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. The Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Poised on level 37 of the iconic Sky Garden, Fenchurch Restaurant showcases RHC’s commitment to delivering culinary excellence and impeccable service. In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards. Role Purpose: Up to £15.21 per hour, depending on experience Sky Garden’s beautiful rooftop restaurant On the job training and development Meal allowance paid per shift We're looking for Waiting staff ideally with experience – you'll need to be competent running a section of the restaurant and offer our guests an experience to remember. That said if you are less experienced but keen to learn and develop your skills, we’d still be interested in hearing from you. A brilliant team; a positive, encouraging atmosphere and the opportunity to progress - the sky's the limit! What's in it for you? Excellent training on site and externally including food and wine tastings Brilliant employee recognition programs, incentives and rewards WSET and management development program Staff meal allowance £3.50 per shift / £7 if you're on a double Staff socials, days out, dinners and supplier trips 40% Food and Beverage discount across ALL of our restaurants and bars Employee assistance helpline 24/7 are
About the job Job Description Strong culinary ability by preparing and plating of all food items and you will be handling the à la carte food preparation for the Lounge at Heathrow Airport. You will need to have a strong knowledge of food hygiene and safety and always maintaining a clean and safe kitchen including completing all HACCP requirements in your daily duties. In your role you will handling Halal meat so it’s important that you understand the Halal preparation requirements. Also you will need to have a positive approach with all service staff and lounge management and the ability to supervise the Commis and Kitchen Stewards. Always Ensuring food safety and hygiene Preparation and plating of all food items as per agreed menu specifications Ensuring that all kitchen equipment is used as per Standard Operating Procedures and agreed specifications Ensuring portion control is followed as per the client standards and agreed menu specifications Monitoring and maintaining expiry/use by dates of all food items so that all items offered to passengers are well within expiry Daily orders of food requirements for the next food service period Avoiding wastage of food and beverages through effective requisitions Maintaining kitchen cleanliness together with the stewarding staff to ensure that all aspects of food hygiene are a top priority Maintaining fridge temperatures, monitoring food labels and all other food safety systems stipulated by the Service Provider Items on the agreed food menus that are unavailable are communicated to the service team promptly Play an active role in keeping the whole kitchen environment up to a high level of kitchen hygiene Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Previous experience as a Chef De Partie working on multiple sections Airline catering would be fantastic, although not essential Proficiency in various cooking methods and techniques, including grilling, roasting, and sautéing. Ability to plate dishes attractively and maintain high standards of presentation. Skills in creating and modifying menus to suit seasonal ingredients and customer preferences. Knowledge of accommodating dietary restrictions and preferences, such as vegetarian, vegan, gluten-free, and allergen-aware cooking. Skills in maintaining inventory levels, ordering supplies, and minimising waste. Ability to work under pressure and manage multiple tasks simultaneously, especially during peak hours. Ability to maintain a clean and organized kitchen environment. Strong interpersonal skills for working collaboratively with other chefs and kitchen staff. Ability to communicate effectively with team members and front-of-house staff. Understanding of how to meet guests expectations and enhance their experience in the lounge. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Overview We are seeking enthusiastic Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is exceptional from the moment they arrive. You should have a passion for hospitality and a commitment to providing outstanding service in a fast-paced environment. Duties Greet and welcome guests upon arrival, ensuring a friendly and positive first impression. Assist guests with seating arrangements and provide menus, answering any initial queries they may have. Take food and drink orders accurately and efficiently, ensuring all details are communicated to the kitchen and bar staff. Serve food and beverages in a timely manner, adhering to food safety standards throughout the process. Monitor guest satisfaction during their visit, reporting any concerns or requests promptly to the Manager on shift. Collaborate with kitchen staff to ensure smooth service flow, particularly during busy periods. Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations. Skills Previous experience in a restaurant or hospitality setting is advantageous but not essential; training will be provided. Knowledge of food safety practices is highly desirable to ensure compliance with health regulations. Excellent communication skills with the ability to engage positively with guests and team members alike. Strong organisational skills to manage multiple tasks efficiently in a busy environment. A proactive attitude towards helping others, demonstrating a willingness to go above and beyond for guest satisfaction. Experience in bartending or food preparation is beneficial but not mandatory; enthusiasm for learning is key. Join us as we strive to deliver unforgettable dining experiences.
Job Summary: We are seeking skilled Bartenders to join our vibrant team. The ideal candidates will possess a passion for hospitality and a flair for creating delightful beverages. As a Bartender, you will be responsible for providing exceptional service to our guests, ensuring their experience is enjoyable and memorable. You will work in a fast-paced environment, where your ability to manage time effectively and maintain high standards of food safety will be essential. Duties: • Prepare and serve a variety of alcoholic and non-alcoholic beverages according to established recipes and customer preferences., • Maintain cleanliness and organisation of the bar area, ensuring all equipment is well-kept and stocked., • Engage with customers in a professional manner, taking orders and providing recommendations based on their tastes., • Monitor customer behaviour to ensure responsible alcohol service and compliance with licensing laws., • Assist in managing inventory by tracking stock levels and placing orders as necessary., • Uphold food safety standards by adhering to hygiene practices throughout the bar operations., • Will be required to work weekends and night shifts. Skills: • Proven experience in bartending or a similar role within the hospitality industry is a must., • Strong time management skills to handle multiple orders efficiently during busy periods., • Excellent knowledge of food safety regulations and best practices in hospitality., • Ability to perform basic maths for handling cash transactions accurately., • Exceptional interpersonal skills, with a focus on providing outstanding customer service., • A positive attitude and the ability to work well within a team environment. If you are enthusiastic about the art of bartending and enjoy working in a dynamic setting, we encourage you to apply for this exciting opportunity!
Sommelier Full time contract 35-48 hours per week About Park Chinois Park Chinois represents the ultimate Chinese fine dining and entertainment restaurant. The 1930s Shanghai inspired ambience opens its doors to an eclectic selection of music and vocal performances in an atmosphere of sophisticated, charming elegance, combined with exceptional food quality underpinned by classic fine dining service culture. The Role As Sommelier you will report and closely work with the Assistant Head Sommelier and support all aspects of wine service. The role presents the opportunity to develop international wine knowledge, especially French wine, and master the art of fine wine service. The Sommelier works closely with the in-house team of Sommeliers in implementing the delivery of the finest details of wine service, such as appropriate glassware standards and wine service equipment. Skills and Experience requirements As Sommelier you will be expected to have good wine knowledge and be in possession of level 2 WSET, as well as working experience in a high-end restaurant of at least 2 years. The ideal candidate will be presentable, focused, efficient and with the ambition and long-term commitment to develop into a more Senior role in a renowned establishment. Salary and Company Benefits • Competitive Salary, • Free staff meals prepared daily by our very own accomplished chefs, • Personal training and development programme, including wine tasting and trips, • 30% food and beverage discounts throughout the company worldwide, • Long service recognition and rewards, • Life Assurance and 24/7 GP consultation access via WeCare Only candidates with the legal right to work in the UK are eligible to apply
Assistant General Manager – 1 Michelin Star Restaurant 📍 London £45,000 Service Charge Included 8 Weeks Paid Holiday 3 double shifts + 1 single shift per week We are seeking an experienced and passionate General Manager to lead the front of house at our award-winning, 1 Michelin Star fine dining restaurant. About the Role • Oversee daily operations of a 20-cover restaurant., • Lead and inspire a small, dedicated team., • Maintain exceptional guest experience and service standards., • Work closely with the Head Chef to ensure seamless food & drink service. What We are Looking For • Strong fine dining background (Michelin or high-end restaurants)., • Excellent knowledge of food, wine, and beverage pairings., • Proven leadership and organisational skills., • Hands-on, guest-focused approach. Opportunity to work with a small, high-performing team in an intimate luxury setting. If you are an ambitious and hospitality-driven leader ready to bring your expertise to a prestigious restaurant, apply now.
Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.
About the Role We have a new opportunity for an experienced Commis Waiter to join our fantastic F&B Team. You will be mainly responsible for stocking and replenishing supplies, supporting the bar team and any other duties required. We are seeking down to earth, genuinely friendly and well-presented people who can add value yet fun to the operation. About You To be considered for this role you must be flexible, able to multitask and a team player in addition to having the following: ·Previous experience as a Commis Waiter with a F&B background within a luxury hotel/restaurant ·Fluent spoken English ·Passion for hospitality ·A great sense of character and humour ·The ability to work under pressure ·Excellent grooming standards What do we offer? ·Successful candidates will benefit from excellent Employee Benefits: ·Refer a Friend Bonus – Earn up to £1,000 for recommending friends. ·Guest Experience Stay – Enjoy a complimentary stay to experience our hospitality. ·Chiropodist Services – Take care of your well-being with professional foot care. ·Complimentary Sweets & Drinks – Enjoy treats during your shift. ·Employee Recognition Program – We celebrate and reward your hard work. ·Food & Beverage Discounts – 50% off on F&B purchases. ·Lunch & Laundry Services – Provided for your convenience. ·Excellent Training & Development – Grow your skills and progress in your caree
Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times To answer all telephone calls in a polite and professional manner Table bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Bars, dining rooms and function rooms are prepared, maintained and cleared Assistance is given in the maintenance of food displays Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Dining areas are prepared according to the requirements of business Food is served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times
NOYA is a vibrant dining destination specializing in exquisite Japanese and Pan-Asian cuisine, complemented by a lively shisha lounge experience. With a seating capacity of 300, we pride ourselves on providing our guests with outstanding service and memorable moments. We are currently looking for an enthusiastic and skilled Part-Time Waiter to join our dynamic team. As a Part-Time Waiter, you will play a vital role in delivering an exceptional dining experience to our guests. This position is specifically for Fridays, Saturdays, and Sundays, requiring a commitment to providing attentive service, ensuring guest satisfaction, and contributing to the smooth operation of both the restaurant and the shisha lounge. Key Responsibilities: Guest Service: Greet and welcome guests promptly, providing them with menus and information about our Japanese and Pan-Asian cuisine, as well as daily specials and promotions. Ensure a positive and welcoming atmosphere at all times. Order Management: Take accurate food and beverage orders, relay them to the kitchen and bar staff, and ensure timely delivery to guests. Anticipate guests’ needs and provide recommendations as necessary. ** Sales Skills: Utilize strong sales techniques to upsell menu items, special offers, and shisha options, contributing to overall revenue growth. Table Maintenance:** Ensure tables are clean, properly set, and well-maintained throughout the dining experience. Assist with clearing and resetting tables as needed. Collaboration: Work closely with kitchen and bar staff to ensure smooth service and accurate order fulfillment. Communicate effectively with team members to enhance guest experiences. Compliance and Safety: Adhere to all health and safety regulations, including food handling and sanitation practices, to ensure a safe dining environment for guests and staff. Qualifications: Minimum of 2 years of experience in a waitstaff role, preferably in a high-volume restaurant or hospitality environment. Strong interpersonal and communication skills, with a customer-focused approach. Sales-driven mindset with the ability to promote and up sale menu items and special offers effectively. Availability to work specifically on Fridays, Saturdays, and Sundays. Team player with a positive attitude and a willingness to learn. Knowledge of food and beverage service standards; familiarity with shisha service is a plus. What We Offer: Competitive hourly wage plus tips. A dynamic and supportive work environment with opportunities for growth. Employee discounts on food and beverages. Flexible scheduling to accommodate your availability. Application Process: If you are passionate about providing exceptional service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resume and a brief message outlining your relevant experience to us.
Job Summary: NEW OPENING! We are seeking a friendly, motivated, and experienced Barista & front of house to join our team at Les Filles Cafe. The ideal candidate will have a passion for coffee and providing exceptional customer service. You will be responsible for preparing and serving a variety of coffee drinks, maintaining a clean and welcoming environment, and ensuring customer satisfaction. Key Responsibilities: Customer Service: Greet customers warmly and assist them in selecting beverages and food items. Provide information on our menu, answer questions, and handle special requests. Drink Preparation: Prepare and serve a wide variety of coffee and tea drinks, including espresso-based beverages, drip coffee, and specialty drinks. Follow recipes and presentation standards. Equipment Maintenance: Operate and maintain coffee-making equipment, such as espresso machines, grinders, and brewers. Ensure machines are clean and in proper working order. Food Handling: Prepare and serve light food items such as pastries, sandwiches, and salads. Follow health and safety regulations for food handling and preparation. Cash Handling: Accurately process transactions using the POS system, handle cash, credit card payments, and provide correct change. Maintain a balanced cash drawer. Cleanliness: Maintain a clean and organized workspace, including the coffee bar, seating area, and restrooms. Perform regular cleaning tasks as per the cleaning schedule. Stock Management: Monitor inventory levels and restock supplies as needed. Inform the manager of low stock levels and assist with inventory counts. Team Collaboration: Work effectively with other team members to ensure smooth operations. Communicate openly and contribute to a positive work environment. Qualifications: MUST HAVE BARISTA EXPERIENCE, PLEASE DON’T APPLY IF YOU DON’T HAVE ANY EXPERIENCE. Skills: High proficiency in operating coffee equipment. Strong customer service skills with a friendly and approachable demeanor. Ability to multitask and work efficiently in a fast-paced environment. Good communication skills and the ability to work as part of a team. Knowledge: Basic knowledge of coffee brewing techniques and various coffee beans and blends. Attributes: Attention to detail, reliability, punctuality, and a positive attitude. Physical Requirements: Ability to stand for long periods, lift up to 25 lbs, and perform repetitive tasks.
We are seeking a dedicated and enthusiastic server to join our dynamic team in a vibrant restaurant environment. As a Server, you will play a crucial role in providing exceptional guest services, ensuring that each patron enjoys a memorable dining experience. You will be responsible for taking orders, serving food and beverages, and assisting with food preparation while adhering to food safety standards. Responsibilities Greet and welcome guests in a friendly and professional manner. Take accurate food and drink orders using the restaurant's ordering system. Serve food and beverages promptly, ensuring presentation meets our culinary standards. Assist with food preparation as needed, maintaining high standards of cleanliness and organisation in the kitchen. Manage time effectively to ensure timely service during busy periods. Provide recommendations on menu items and answer any questions guests may have regarding ingredients or preparation methods. Ensure compliance with health and safety regulations, including food safety practices. Handle guest complaints or feedback with professionalism, striving to resolve issues promptly. Collaborate with kitchen staff to ensure smooth service flow during peak hours. Requirements Previous experience in a restaurant or hospitality setting is preferred but not essential. Strong guest services skills with a passion for delivering excellent customer experiences. Basic maths skills for handling transactions and processing payments accurately. Effective time management abilities to prioritise tasks efficiently during busy shifts. Knowledge of food safety practices and culinary techniques is advantageous. Ability to work as part of a team while also being self-motivated when required. Excellent communication skills to interact positively with guests and team members alike.
Job Title: Restaurant Supervisor Location: Paesan Restaurant, Crouch End - London Wage: £14 About Us: Paesan Restaurant is a beloved eatery in the heart of Crouch End, known for its authentic Italian cuisine, warm atmosphere, and exceptional service. We pride ourselves on creating memorable dining experiences for our guests, whether they are joining us for a casual lunch, a family dinner, or a special celebration. Position Overview: We are seeking a dynamic and dedicated supervisor to join our team. The ideal candidate will have a passion for the hospitality industry, excellent leadership skills, and a strong commitment to providing outstanding customer service. As the supervisor, you will work closely with the Assistant General Manager and General Manager to ensure the smooth operation of the restaurant, maintain high standards of food quality and service, and foster a positive work environment for our team. Key Responsibilities: Assist the General Manager in overseeing daily operations of the restaurant Supervise and support staff to ensure high levels of performance and customer satisfaction Handle customer inquiries, complaints, and feedback with professionalism and efficiency Ensure compliance with health and safety regulations and food hygiene standards Contribute to marketing and promotional activities to enhance the restaurant's visibility and attract new customers Requirements: Proven experience in a supervisory or management role within the hospitality industry Strong leadership and interpersonal skills Excellent communication and organisational abilities Ability to work under pressure and handle multiple tasks simultaneously Flexibility to work evenings, weekends, and holidays as required Knowledge of Italian cuisine and culture is a plus What We Offer: Competitive wage of £13 per hour plus service charge, of at least £2 per hour. Opportunity to work in a vibrant and supportive environment. Professional development and growth opportunities. Staff discounts on food and beverages. A chance to be part of a passionate team dedicated to delivering exceptional dining experiences. Join us at Paesan Restaurant and help us continue to bring the best of Italian cuisine and hospitality to Crouch End!
As Assistant General Manager, you will work alongside the General Manager to oversee daily operations and lead the Amber team. This role requires a hands-on management style, strong understanding of restaurant operations and cost control. You will be ensuring high service standards, team engagement, and operational efficiency. This position demands strong leadership, problem-solving skills, and most importantly passion for hospitality and to never compromise when it comes to quality. Key responsibilities Oversee daily restaurant operations alongside the General Manager, ensuring smooth service and high hospitality standards. Inspire, train, and support the team, fostering a positive and professional work environment. Maintain an exceptional guest experience, ensuring top-quality food, drinks, and service. Support financial performance by assisting with cost control, and revenue growth. Work closely with the kitchen and bar to maintain quality, consistency, and efficiency. Assist with recruitment, training, and staff development to build a strong and engaged workforce. Ensure full compliance with health & safety regulations, licensing laws, and company policies. Implement operational improvements and contribute creative ideas to enhance efficiency and guest satisfaction. Key requirements Minimum 2 years of experience as an Assistant General Manager, Restaurant Manager, or Supervisor role in a high-quality food and beverage restaurant. To be flexible in terms of hours and days to work. Passion for creating outstanding guest experiences and delivering exceptional service. Strong understanding of restaurant operations, cost control, and revenue management. Ability to train, mentor, and motivate a team while fostering a collaborative work environment. A proactive mindset with the ability to handle challenges and find effective solutions. We offer a competitive salary and a balanced life. Your hourly wage will be between £18 - £21 per hour, including Tronc. You will work on a mix of shifts and an average 40-45 hours per week including weekends.
To provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations. Key responsabilities · Assist in creating a warm and welcoming environment for our guests · Ensure that guests are seated and assisted promptly · Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times · Familiarise yourself with the duties and as much information about the food and beverage offering available in order to answer any questions guests may have · Take food and beverage orders and ensure that orders are communicated promptly and accurately · Ensure an efficient and safe delivery of all food and beverage orders in line with guest and hotel’s expectations ensuring an exceptional level of service is maintained at all times · Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner Key requirements for the role · Experience of working in a similar role (preferably in a high end busy environment within the hotel, leisure or hospitality industry would be a distinct advantage) · Basic Food Hygiene Certificate (desirable) · High standard of personal presentation · Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels · Ability to take initiative and resolve queries in a practical and positive manner · Passion for delivering exceptional guest service · Courteous and pleasant attitude towards guests and colleagues · Ability to work as part of a team · Good attention to detail · Ability to work under pressure and juggle competing priorities in a busy, fast paced and challenging environment with minimum supervision · Positive and flexible approach to work (weekend and evening work will be required) · Confident and outgoing personality
Chef de Partie/ Senior Chef de Partie Are you a talented and passionate Chef with extensive London experience? If the answer to the above question, is a straight yes, then we would like to hear from you! About Jason Atherton Restaurants – The Social Company: Jason Atherton started The Social Company in 2011, and it has grown into a globally renowned restaurant group, with a portfolio of worldwide restaurants and recognised brands across the world, with a strong presence in London, England including City Social, Little Social as well as the Blind Pig Bar, Berners Tavern – named ‘the defining restaurant of the decade’. The group has expanded its Restaurant portfolio to include Sael in St James’ Market, Three Darlings in Chelsea’s Pavilion Road and Row on 5 on Saville Row. The Social Company has a global presence in Shanghai, Dubai, Mykonos, and St Moritz. Jason Atherton's dedication to culinary excellence and philanthropy has positioned The Social Company as a leader within the hospitality sector. About Three Darlings: Seasonal, stylish yet joyously casual dining. Three Darlings, a neighbourhood bistro by Jason and Irha Atherton on Chelsea’s Pavilion Road. We're on a mission to redefine the dining experience, and we're looking for passionate individuals to join our Team and be a part of this exciting journey. About Little Social: Nestled in the heart of Mayfair, London, Little Social epitomises the essence of a contemporary neighbourhood dining bistro, and wine bar. Under the stewardship of the esteemed Chef Jason Atherton, Little Social offers a unique culinary journey, blending innovation with tradition in a vibrant and inviting setting. What we Offer: Competitive salary package: Negotiable, depending on experience Service Charge Employee benefits: 28 days of annual leave plus annual increments to the maximum of 33 days Complimentary meals whilst on duty Generous food & beverage discounts Company events & days out Career Development Opportunities: We believe in fostering growth and offer opportunities for professional development within The Social Company Training & Development Opportunities: We are committed to enhancing your skills and knowledge so that you can be the best that you can be. Responsibilities: Culinary Expertise: Prepare and present high-quality dishes according to menu specifications Station Management: Oversee a specific section of the kitchen, ensuring efficiency and consistency in food preparation Team Leadership: Lead and mentor junior kitchen staff, providing guidance and support to maintain high standards Menu Development: Contribute ideas for menu enhancements and participate in development of new dishes Quality Control: Ensure all dishes meet the company's standards for taste, presentation, and food safety Kitchen Operations: Assist in inventory management, ordering supplies, and maintaining a clean and organised kitchen. Qualifications: Experience: Previous experience as a Chef de Partie/Senior Chef de Partie Must have Michelin starred experience Culinary Skills: Proficiency in food preparation, cooking techniques, and a strong understanding of flavour profiles Leadership Abilities: Ability to lead a team, delegate tasks, and maintain a positive work environment Creativity: A passion for culinary innovation and a willingness to contribute ideas to menu development Adaptability: Ability to work well under pressure, multitask, and adapt to changing priorities in a busy kitchen environment. Person Specification: Bring in a positive and can-do attitude Been a Team Player Honesty and integrity. Start Date: Immediate Start Must already have the right to work and live in the UK without any restrictions as we do not provide sponsorships. The Social Company is an Equal Opportunity Employer and welcomes Applicant from all walks of life.
*Full time contract 35-48 hours per week *Minimum of 2 years waiting experience in fine dining About Park Chinois Park Chinois represents the ultimate Chinese fine dining and entertainment restaurant. The 1930s Shanghai inspired ambience opens its doors to an eclectic selection of music and vocal performances in an atmosphere of sophisticated, charming elegance, combined with exceptional food quality underpinned by classic fine dining service culture. The Role The Waiter/Waitress primary role is to manage the flow of service for an entire section either during lunch, dinner or late-night performances. He/she will bring a personal exuberance to a unique cinematic and musical setting, serving each table within the essence of the true dinner-dance experience at Park Chinois. Their main responsibility is guest care, and service energy and dynamics in its entirety. By maintaining service standards and anticipating floor service needs, and with an excellent product knowledge, they also support and inspire the Commis Waiters (Food Runners) to continuously improve. Skills and Experience requirements • The ideal candidate will have at least two years experience working as a Waiter or Head Waiter, in a well-established restaurant, private members club or comparable establishment. He/she will have refined skills in all aspects of table service and maintenance, as well as developed food and wine knowledge., • Asian cuisine knowledge is desirable., • If you feel inspired by the Dinner & Dance concept and feel that you have the experience to enhance the service we aim to deliver, we look forward to hearing back from you. Salary and Company Benefits • Up to £16.00 per hour + a generous share of credit card and cash tips, • Free staff meals prepared daily by our very own accomplished chefs, • Personal training and development programme, • 30% food and beverage discounts throughout the company worldwide, • Long service recognition and rewards, • Life Assurance and 24/7 GP consultation access via WeCare Only candidates with the legal right to work in the UK are eligible to apply.