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Business Development Manager, EMEA Electronics Engineering UK, Italy or Germany - Remote with 50% travelling to clients and events Are you a driven and strategic sales professional with a passion for innovation? We are seeking a dynamic Business Development Manager to join our client's team and drive growth in key OEM markets across EMEA. Our Client: Our client builds tough electronic control and display systems-hardware plus software-that let industrial machines (like engines, pumps, generators, and hydraulic equipment) run better, safer, and smarter. They partner with equipment makers to integrate these systems seamlessly into their machines so users get clear data, reliable control, and efficient performance-even in tough environments. Their multi-disciplined teams offer diverse experiences, and they have been recognized as a top workplace in Manufacturing & Production for three consecutive years. The Role: This is a pivotal role responsible for identifying and securing new enterprise-level OEM accounts. You will focus on core markets such as Recreational Vehicles, Construction, and Off-Highway specialty vehicles, with potential to expand into tangential markets like On-Highway Motorcycles and Food Service. You will manage the entire customer relationship, from opportunity identification to securing signed contracts for development and production. Leveraging internal technical resources, you will position and propose their platform technologies and customization capabilities in Displays, Controllers, and Connectivity to secure long-term business. A key aspect of this role is ensuring a seamless handover of accounts to their Key Account Management team once contracts are signed. Key Responsibilities: • Development and execution of sales plans aligned with long-term EMEA strategic goals., • Generate lead lists for key stakeholders within target customer accounts., • Utilize various channels, including email, LinkedIn, and trade shows, to engage with specified stakeholders., • Maintain accurate records within their CRM system., • Actively participate in sales meetings and training programs., • Secure meetings with targets to qualify opportunities and achieve Proof of Concept (POC) engagements., • Formally quote new opportunities., • Manage the process for mutually signing long-term agreements (LTAs) and master supply agreements (MSAs)., • Formally hand off opportunities to Engineering and Key Account Management, providing ongoing support for commercial or contractual matters. Qualifications: • Bachelor's degree in Business, Marketing, Engineering, or an equivalent qualification with proven experience (Ideally but not essential), • Fluency in written and oral English is essential. A second European language (German or Italian preferred) is an advantage. Experience: • Comprehensive sales experience with a minimum of 5 years selling technical solutions to equipment OEMs., • Excellent knowledge of off-highway (industrial and/or recreational) and agricultural markets, particularly concerning instrumentation and control solutions., • Extensive knowledge and understanding of automotive, stationary industrial engines, commercial vehicle markets & trends., • Experience in sales, account management, or business development in technical environments is preferred., • Demonstrated ability to manage customer expectations, resolve concerns, and minimize relationship risks., • Experience negotiating contracts, pricing, and renewals in line with company objectives. Skills & Attributes: • Excellent verbal and written communication skills, with the ability to engage effectively with internal teams and customers., • Skilled in presenting product value propositions to large groups and participating in trade shows and industry events., • Strong organizational abilities to manage multiple accounts while maintaining timely responses to customer inquiries., • A customer-first mindset focused on delivering exceptional service and solutions. Travel & Location: • Based within the EU (Germany or Italy preferred)., • Willingness to travel 50% or more of the time within the EMEA region for customer visits, trade shows, and training seminars., • Occasional travel to the USA for headquarters visits and trade shows. Reporting Structure: This position reports directly to the Sr. Manager EMEA Sales, with oversight and interaction with the Director, International Sales.

For uncompromising cat parents who want the best, KatKin goes hardcore for cat health. We make the UK’s only fresh cat food: 100% human-quality meat, gently cooked, and frozen for freshness. Where the competition cuts corners, catfishes customers and puts profits over health, we put cat wellbeing first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business brains, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. We are looking for a highly motivated and results-driven Influencer Marketing Executive to join KatKin on a full-time 6 month contract, with the potential for it to become permanent. This is primarily a sales and business development role, and is a fantastic opportunity for a social-media savvy, results-oriented candidate to scale and take ownership in a dynamic, established start up entering its next phase of growth. This role has huge potential to make a substantial impact in shaping KatKin's approach to working with content creators and influencers. You'll help refine our strategy to drive awareness on key social media channels and achieve strong customer acquisition outcomes, contributing to KatKin's continued growth. This role sits within the Influencer marketing team, reporting into the Influencer Marketing Manager. Identify and engage with UK-based influencers who align with KatKin’s values, product, and audience across multiple social channels. Build genuine relationships, coordinate product sending and negotiate campaigns, with a focus on driving customer acquisition Monitor influencer content, engagement and conversion to evaluate campaign success and uncover areas for improvement. Stay updated on trends, emerging platforms, and innovative content styles to identify new growth opportunities and keep strategies ahead of the curve Have ownership over budgets, work towards ambitious acquisition targets, while ensuring timely delivery of high-quality content Work closely with the Influencer Manager to strategize and plan impactful acquisition initiatives. Contribute ideas and actions to strengthen and scale these strategies for maximum effectiveness Maintain a strong understanding of the brand’s voice and values, ensuring influencer content aligns with our messaging. Create creative briefs for campaigns and work with influencers to produce authentic, engaging content that reflects the brand’s identity Collaborate with cross-functional teams, including paid social and brand, to drive cohesive and impactful campaigns Sales and targets driven mindset - highly motivated to overachieve and can work independently Previous experience in sales, digital marketing or influencer marketing role is a plus Skilled in time management, able to handle multiple campaigns efficiently Eager to take responsibility and ownership of projects Passionate about social media and influencers, with potential content creation experience. Strong creative minds and interests in shaping content directions and concepts Strong negotiation, interpersonal, and communication skills. Self-starter thriving in entrepreneurial and unstructured environments. Competitive base salary £31K + on target bonus of £5K per year All the tools you need for success, including a MacBook Career defining opportunity to scale a brand new acquisition channel, fast Work directly with senior leaders in the business No egos and a small close-knit team Up to 2 days WFH every week Discount for KatKin fresh meals Annual personal development budget All the refreshments you can drink, fresh fruit, cats + dogs in office Click below or send your CV and answers to these questions to _ • What attracts you to the role, • Are you able to be in the London office 3 days per week, • Do you require visa sponsorship?

Channel Manager - Southern Europe Salary to attract the best plus package Nationwide Newman Stewart are currently working on behalf of a Yorkshire-based client to source an outstanding candidate to step into the role of Channel Manager covering Southern Europe. The company: With over 100 years of history in the market, this family owned and operated business produces a range of oils and lubricants for a wide variety of industries including food manufacturing and maritime. From their office and manufacturing plant in Leeds, they serve a global market and are committed to their strong company values and core behaviours. Renowned for developing people, the vast majority of employees stay within the business once they have joined. The role: The Channel Manager for Southern Europe will be tasked with increasing market share across the the region. This will be achieved through managing multiple sales channels, end users, agents and distributors to increase sales volume and profit according to an agreed sales strategy. This will include: • Understanding current route to market and building relationship with existing partners, • Building and maintaining a pipeline of new business to track and develop opportunities, • Working with internal stakeholders including marketing and technical teams to promote new products and services, • Negotiating the best achievable commercial agreements for product sales to achieve maximum profitability Your profile: • Experience of working nationally and an understanding of the complexities of business development in new regions, • Strategic innovator, highly commercial and analytical drive, • Highly developed business networking and development skills with evidence in support, • Proven track record of new business development, • Knowledge of European languages would be an advantage In return: • A competitive salary and benefits package, • The ability to identify your own priorities and agree a sales strategy, • Generous holiday allowance, • A 'family feel' office atmosphere, • Free meals whilst on site, • Challenge, autonomy and growth To Apply This is an excellent opportunity in a challenging, fast paced and dynamic business. Interested parties should apply accordingly or contact John Pease in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.

At Greene King we believe Technology will enable us to deliver a step change in the pub experience. We obsess over building best in class user and customer experiences across our digital products. We will live up to being the pride of British hospitality by making sure we deliver digital products that fit into our physical experiences seamlessly and to ensure our customers come back time and time again. • To develop and maintain high quality and innovative Technology solutions providing marketing leading customer and colleague experiences, • To collaborate with teams in product, delivery, test and service to deliver scalable and secure solutions in line with business ambitions, • To develop effective, timely and robust business integrations, maintain and support our data management solutions and support enterprise initiatives through innovative and appropriate provision of quality data, • To work within Greene King’s Technology team and aim to provide excellent business support, customer service and project delivery for all the key business systems, • Proven experience of building integration (API) solutions and experience of using various data tools to ingest data from flat files, XML and 3rd party data sources using Azure Data Factory any knowledge of Autosys and IBM tools advantageous (Natezza, Datastage, Cognos), • Hands on experience of building and maintaining Azure Dev Ops (ADO) pipelines including repos, pipelines, security tooling (e.g. SonarQube), release and deployment software, • Experience of security solutions and controls that must be used in Integration solutions, secure coding such as OWASP ZAP, • Experience of creating technical documentation to support solution design, delivery and release activities – publishing to wikis, • Experience of working with Open-source components and packages, understanding the opportunities and risks associated, • Strong knowledge of software testing techniques and examples of shift-left approach to building this into development processes, • Proven problem solver, takes a proactive approach to finding the right solution to a given outcome, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King Digital delivery and development, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Proven problem solver, takes a proactive approach to finding the right solution to a meet customers needs, • Able to coach and mentor team members to share knowledge and support the growth of the team, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Highly effective communication skills, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King engineering, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Hands on experience of cloud-based environment builds using Microsoft Azure or AWS in a structured way using infrastructure as code., • Hands on experience of building and maintaining software toolsets and, • Experience of creating technical documentation to support solution design, delivery, and release activities, • Experience of working with 3rd party engineering teams to collaborate and delivery solutions, • Familiar with building out HA/ DR compliant solutions that can handle scaled public Digital solutions, • Computer Science degree, • Interest in AI, • Certifications in Cloud platforms such as Azure, AWS and integration platforms In reward for your hard work, you will receive... You will receive a competitive salary, pension contribution as well as: • Agile working policy - Your time will be split with 50% working within our Burton on Trent office or pubs and 50% working from home, • 33 days Holiday – With the opportunity to buy an additional 5 days!, • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount., • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so, you can enjoy a weekend away without breaking the bank, • Life Assurance – Up to 4 times your salary!, • Discounted Dental & Health Insurance, • Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!, • Refer a friend – Who do you know who could be interested in a new role? When they are placed, you will a bonus for referring them!, • Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…, • The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

ABOUT US Since launching in 2014 with the creation of the first shelf-stable cold brew, Minor Figures has focused on creating innovative, plant-based products for a more delicious future. Our signature Barista Oat range can be found on the bar at over 10,000 independent coffee shops around the world, and our full line-up of products is available in thousands of stores across four continents. Minor Figures has been B Corp Certified since 2022. We are growing rapidly and have ambitious plans to expand our reach across grocery and wholesale, as well as independent retail channels. We are looking for curious, commercially sharp individuals who can build relationships, drive growth and help us take Minor Figures to the next level in grocery and wholesale. If you are passionate about food and drink, and ready to make an impact, we would love to hear from you. ABOUT THE ROLE As our grocery and wholesale National Account Manager, you will take ownership of our wholesale and grocery channel across the UK, managing existing relationships and unlocking new opportunities to drive growth. You will work with national and regional wholesalers, delivered wholesale groups, and buying groups to grow sales and distribution across the independent retail and foodservice landscape. You will work closely with our Sales, Marketing and Operations teams to build strong joint business plans, deliver account targets and activate campaigns that resonate with our customers. This is a high-impact role for someone who loves working with a wide range of partners and thrives on developing lasting relationships. WHAT YOU’LL BE RESPONSIBLE FOR Although no two days will be the same, your main responsibilities will include: • Own and manage the P&L for all wholesale & grocery accounts in the UK., • Build and manage relationships with key wholesale & grocery customers, including national and regional grocery & wholesalers, delivered wholesalers and buying groups., • Deliver distribution gains and maximise opportunities for NPD listings and core range expansion., • Develop and execute joint business plans with key grocery & wholesale partners., • Lead promotional planning and activation, including price promotions, incentives and marketing campaigns., • Track and analyse account performance, providing regular insight and recommendations to optimise results., • Identify and open new grocery & wholesale customers to expand Minor Figures’ distribution footprint., • Collaborate with internal teams on demand planning, forecasting, marketing, operations and supply chain., • Represent Minor Figures at key trade shows, events and customer meetings. ABOUT YOUR TEAM You will report to the Head of Grocery UK & Ireland and work alongside colleagues in Grocery, E-commerce, Operations and Marketing. You will also liaise with our International Sales team to align strategies where relevant. Our team works flexibly and remotely but stays closely connected. We are passionate about coffee, sustainability and making plant-based products that stand out in the market. You will be encouraged to take ownership of your accounts and make your mark. ABOUT YOU We are looking for a commercially minded relationship-builder with a passion for wholesale & grocery and independent retail. Ideally, you will have: • Proven experience in grocery & wholesale account management, national accounts or a similar commercial role within the food and drink sector., • Strong understanding of the UK wholesale & grocery landscape, including delivered wholesale, cash & carry, and buying groups., • A track record of growing distribution and delivering sales targets., • Strong negotiation and relationship-building skills., • Good commercial acumen with experience managing P&Ls, trade investment and pricing., • Excellent organisational and project management skills., • Analytical skills to interpret sales data and market trends., • A proactive, self-starting attitude with a collaborative approach to teamwork., • Confidence to manage multiple priorities and work independently. WHAT’S IN IT FOR YOU We know a great job is about more than salary. You will benefit from: • 25 days of annual leave plus bank holidays (with up to 5 days carryover), • One additional day off to protest, volunteer or attend a demonstration, • Health insurance through EquipsMe, • Calm app membership for you and your family, • Enhanced parental leave policy, • Pension scheme (NEST), • Option to invest in Minor Figures shares, • 30% staff discount, • Vegan lunch and snacks when in the office, • Cycle to work scheme YOUR COMMITMENT This is a UK-based role with flexible working. Some travel will be required for customer meetings, trade shows and team events. Core working hours are 9.00am to 5.30pm, with flexibility based on business needs. OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION At Minor Figures, everyone is welcome. We are committed to creating an inclusive and diverse workplace where everyone can thrive. We hire based on talent and contribution, and we celebrate individuality and difference. WHAT’S NEXT If this sounds like the role for you, send us your CV and a cover letter telling us why you are excited about working with Minor Figures and what you can bring to this role. We would love to hear your story and what makes you a great fit. FOR RECRUITMENT AGENCIES: We value the impact & work recruitment agencies have & do. We have people that have worked within & relied heavily on the support of agencies in their career. That said however, we’d really appreciate it if we didn’t receive any unsolicited or out of the blue applications.

At Notpla we’re at the leading edge of sustainable innovation, creating natural alternatives to single-use plastic packaging that’s carefully engineered to create a healthier planet. Founded on the belief that nature knows best, we’re an innovative, ideas and action-oriented scale-up who develop and manufacture uncompromisingly natural packaging solutions from seaweed and plants. The Edibles Category Owner will spearhead the strategic and operational success of the Edibles product line at Notpla. This category includes Ohoo, edible films, and pipettes, among other innovative products. This is an exciting time to join Notpla, right on the brink of a record-breaking year for revenue and on-track for major growth in the next 18-24 months. Bolstering confidence in our financial performance, we have just secured a Series A+ fundraise for £20million, enabling us to scale our growth and environmental impact faster than ever. The Category Owners report directly to the CEO’s & Co-Founders, whilst being heavily supported by our Head of Product Portfolio and our CRO. You will work closely with the Technical Category manager for the edible packaging category, working with them in a “co-founder” type capacity to drive the category’s vision-setting, strategy formulation, and category performance ownership Led by strong values, all Notpla employees are encouraged to take responsibility for their domain, giving a high level of autonomy. Our aim is to build an inspiring culture that's reflected in our working policies ,environment and employees. Besides offering exciting roles and a great working environment, Notpla provides competitive salaries, the potential for EMI Share Options, a zero-carbon pension scheme, discounts with local businesses, and subsidised social activities. Our office first hybrid working policy allows you to work in the manner that maximises your productivity, while still creating a vibrant and collegiate work environment.. We are a social business with regular clubs and events, and we are proud of how our diverse workplace has created a community that is all pushing towards the common goal of making plastic disappear. The role encompasses vision-setting, strategy formulation, and category performance ownership. The role of Edibles Category Owner represents a unique opportunity to lead and shape the category from its foundation, defining business opportunities and driving forward innovation within the edible packaging space. The Edibles Category Owner will act as a steward of cohesive growth and a champion of sustainability and customer experience within this pioneering category. We are looking for a Results driven, collaborative leader who is willing to take on full accountability for the category's success. You will have to be able to combine strategic vision, whilst focusing on measurable goals, using your leadership skills to foster teamwork and align a multifunctional group to achieve its goals. You will need to have prior experience in a Product Manager/Category Owner type role, preferably within the packaging, food or FMCG space. Alongside this you will need to have a demonstrable track record of delivering commercial success, owning the business development process from cradle to grave. You will also need to have strong financial acumen, owning the categories P+L and forecasting models. Alongside all of the above, your day to day responsibilities will include: Oversee the strategy for the entire Edibles product line, balancing short-term execution with long-term growth objectives. Develop and track category KPIs, focusing on measurable outcomes such as product adoption, customer satisfaction, and revenue growth. Identify new business opportunities within the Edibles category, targeting strategic markets and segments. Create and maintain a robust pipeline of leads, transforming prospects into recurring customers. Negotiate and secure long-term agreements with key accounts, ensuring sustained revenue growth and customer retention. Oversee the end-to-end product lifecycle for edible products, from development to launch, ensuring successful execution across all touchpoints, including marketing, pricing, distribution, and customer support. Work closely and collegially with a small but highly skilled team, including a technical project manager and a food scientist, fostering a spirit of collaboration. Collaborate with engineering, chemistry, design, commercial, and finance teams to achieve category goals. Develop and nurture strong relationships with key customers to better understand their needs and create customer-centric solutions. Partner with industry suppliers to ensure a reliable and innovative supply chain for the Edibles category. £45,000 - £60,000 + EMI Share Options

📣 A bit about the role. Do you love collaborating with a diverse set of teams to deliver critical and high-impact projects, to help build one of Europe’s fastest growing DTC brands? If your tail is wagging, keep reading… As part of the Strategy team, reporting to the Head of Strategy, you’ll play a key role in bringing Butternut Box and our sister brand Marro, to new markets across Europe and beyond. You’ll help make sure we bring the highest quality to everything we do at Butternut, to allow us to continue to scale over the years and decades ahead. We’re building a multi-generational business and this role will be pivotal to making that happen. We're looking for a self starter with extremely high attention to detail, an organisational powerhouse, who is able to influence and motivate a variety of teams each with varying priorities. You'll have ownership of our international market launches from the very beginning and will be responsible for managing them until they're integrated into the wider business. You’ll play a key role in making judgements and the freedom to continually question and optimise the way that we do things, to help us always strive for better. If you’re someone who is comfortable with a dynamic workload, thriving on complex stakeholder management and throwing yourself into chunky projects to get them delivered, we want to hear from you. 🌿 In this role, you can expect to: Plan and deliver new market launches, guiding teams from all across the business to deliver successful outcomes (70%) • Manage multiple international launch projects at once from kick-off to Day 1 launch, identifying interdependencies, mapping out timelines and ensuring risks don’t materialise into blockers., • Ensure the long term ambitions of Butternut and Marro are being prioritised in decision making throughout a launch (thinking on a 10 year time horizon at least), • Champion and celebrate the wins of your peers in the project teams, keeping everyone engaged and excited about launches (helping dogs and cats live happier and healthy lives is exciting) 🙌., • Manage day-to-day action tracking and stakeholder comms and reporting., • Facilitate the necessary project meetings and working sessions to keep everyone aligned., • Manage and present company-wide communication on major project milestones., • Once a market is up and running, act as the representative of that market in all global forums until a country manager and local team are fully onboarded and integrated into the business., • Act as an ambassador of our Butternut culture in all you do, channelling this into new markets but leaving space for localisation and cultural nuance. Bring rigour and quality to our international expansion process (30%) • Design and codify delivery playbooks, templates and tools to support ‘best practice’ project execution for Butternut globally, including the smart use of AI to make our launches more efficient., • Seek ways to improve on our company operating processes and rhythm, helping us to run more efficiently and stay on track towards company goals as we become increasingly international., • Ensure that resources (ie. time, people, budget) are managed efficiently whilst keeping quality, our customers and the brand a priority. 👋 A bit about you. • Experienced and assured in your abilities (must have 5+ years of experience in a strategic role, ideally leading on complex programmes with multiple stakeholders)., • Relevant experience managing multiple high visibility cross-functional projects (simultaneously) from start to finish - this could be internally or in a client facing role as a consultant or project manager., • Holds exceptionally high standards for operational excellence and makes things happen., • Excellent communication skills - ability to present information and stakeholder expectations succinctly and clearly, in the best way to suit and influence your audience., • A highly analytical problem-solver - not afraid to roll up your sleeves and get stuck into a complex question., • Excellent at managing stakeholders, including Senior Leadership - demonstrated ability to work with a variety of teams with different ways of working (such as Brand & Creative, Marketing, Product Development, Procurement & Supply Chain, Digital Product, Technical, Ops.), • A good understanding of commercial and financial KPIs, ideally in a DTC setting, and the impact actions may have on them., • Highly skilled at Excel, Google Sheets, Google Slides / Powerpoint and project management tools required to build out timelines and track tasks and actions., • Ideally, holding a Project Management qualification - Prince2, Agile PM, APMP, PMI or similar. However, for the right person Butternut would sponsor this. 📢 Our interview process: • Application review, • Initial call (45 minutes): Introductory chat with our Recruiter., • Take home task: This will be sent to you via email and will be used to understand more about your technical skills., • Technical interview (45 minutes): Remote interview where you’ll be asked a number of scenario and competency based questions., • Final interviews (45 minutes) : In person interviews in our office in White City where we will want to understand how your values align with our business values. 🐶 A bit about us. At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions. #LI-Hybrid As a B-Corp certified company; you can be sure you are joining a sustainable company who care about our people, product and our impact on the environment. Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box, we now feed a lot of dogs across the UK - but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us. 🙌 A bit about what we offer. • 25 days holiday (plus 8 bank holidays) and an additional day for every year of service, • 5 paid 'paws' days per year to support to learning and/or wellbeing, • £500 personal learning & development budget, • Butternut Box employee discount, • Enhanced parental leave (52 weeks’ maternity leave inclusive of 26 weeks fully paid and 6 weeks fully paid paternity/secondary leave), • BEST OFFICE EVER, • Flexible working hours and work from home options, • Cycle to work scheme, • Pension with NEST, • Private Medical Insurance with Vitality, • Private Dental Insurance with Bupa, • Time off for fertility treatments and pregnancy loss, • Paid sabbaticals for squad members with 5 or more years at Butternut, • Discounted gym access through MyGymDiscounts, • Lots of office dogs (Ajax, Brio, Basil, Chorizo, Lenny, Jasper, Peggy, Pip and many more….) ❗️A few things to note: • Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives., • As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmental performance., • We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career. #LI-Hybrid

A leading UK-based food manufacturer is seeking a dynamic and experienced Sales Account Manager to support its continued growth across retail, business, and event channels nationwide. Remote Based Position The company produces and distributes high-quality food products and is expanding its footprint across a range of sectors. This role offers an exciting opportunity for a commercially minded individual to join a fast-growing business and play a key part in its sales strategy. Key Responsibilities: Manage and develop a portfolio of existing accounts across the retail, hospitality, corporate, and event sectors. Identify and secure new business opportunities, with a focus on expanding the company’s presence in target markets. Collaborate with internal teams—including production, marketing, and logistics—to ensure a seamless customer experience. Deliver sales reports, analyse performance, and provide market feedback to support strategic planning. Represent the business at trade shows, industry events, and client meetings throughout the UK. Candidate Profile: Proven experience in sales or account management, ideally within the food or FMCG sector. Strong commercial acumen and a track record of delivering revenue growth. Excellent communication, negotiation, and relationship-building skills. Highly motivated, with the ability to work autonomously and as part of a wider team. Flexibility to travel regularly across the UK.

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: This is a Senior dual-motion account management position with direct responsibility for building Ripjar's net and gross revenue retention within a portfolio of named accounts. You will also be responsible for identifying and acquiring one new strategic channel partner. We're looking for a Senior Account Manager to own and grow a portfolio of enterprise accounts across financial services and corporate markets. You'll be the primary commercial relationship for some of Ripjar's most strategic clients — building deep partnerships with compliance, AML, and risk stakeholders, driving renewals, and identifying opportunities to expand our footprint within each account. On the channel side, you will be work alongside the head of Customer and Partner Success to identify and onboard one strategic channel partner for our screening solution. You will own the full partner acquisition lifecycle — from market mapping and outreach through to commercial negotiation and partner activation — with the goal of establishing a productive channel partner through whom Ripjar can sell at scale. This is a high-impact individual contributor role for someone who thrives in a consultative environment, understands the regulatory pressures facing financial institutions, and knows how to navigate complex, multi-stakeholder enterprise deals. Key Tasks — Account Management • Own the post-sale lifecycle from onboarding through renewal readiness, • Maintain executive and operational relationships across named accounts, • Deliver structured success planning and Executive Business Reviews focused on value realisation, • Proactively identify and mitigate retention risks and customer health concerns, • Identify organic expansion opportunities based on adoption and outcomes; progress and close with Head of Customer and Partner Success & Growth, • Improve cross-functional handovers (Delivery → CSG → Support) to ensure continuity and accountability, • Act as the primary voice of the customer to Product, Engineering, and leadership, • Establish and maintain customer health frameworks and engagement standards, • Collaborate with the Head of Customer and Partner Success & Growth on account strategy and renewal planning, • Act as escalation point for complex customer issue Key Tasks — Channel Partner Acquisition & Development • In close collaboration with the Head of Customer and Partner Success & Growth Identify and prioritise target partner archetypes — including B2B core banking SaaS vendors, RegTech platforms, compliance managed service providers, systems integrators, and consulting firms, • Lead outbound prospecting and relationship development with potential channel partners, building a qualified pipeline of partner opportunities, • Present Ripjar's channel partner value proposition, tailoring commercial models (OEM, revenue share, white-label) to each partner's business, • Negotiate and execute strategic channel partner agreement in conjunction with legal and the Head of Customer and Partner Success & Growth, • Onboard one new partner effectively, ensuring they are technically enabled, commercially aligned, and supported to bring Ripjar to market, • Work cross-functionally with Marketing, Product, and Sales to develop partner-facing collateral and enablement materials General • Be aware of, and respond appropriately to, issues of data confidentiality, • Support and comply with Company policies, practices and procedures, including Ripjar's Information Security Management responsibilities, • Contribute to the overall ethos and objectives of the Company, • Maintain respectful and effective communication with colleagues and stakeholders, • Comply with health and safety procedures, taking responsibility for yourself and others, • Undertake other duties reasonably assigned by your line manager or senior leaders that are commensurate with the post Requirements What we are looking for: • Solid experience of enterprise B2B SaaS sales or account management experience, with a track record of expanding six- and seven-figure ARR accounts., • Demonstrable success selling into financial services, professional services, or large corporates — ideally in RegTech, compliance, risk, data, or security software., • Fluency navigating complex enterprise buying processes: multi-stakeholder, legal, procurement, InfoSec review, and multi-year contract negotiations., • Strong commercial instinct: ability to build value hypotheses, articulate ROI to CFO- and CCO-level stakeholders, and defend pricing in the face of procurement pressure., • Excellent forecasting discipline and CRM hygiene (Salesforce or equivalent); comfortable operating in a MEDDPICC or similar qualification framework., • Curiosity about the problem space — a genuine interest in financial crime, sanctions, and how AI is changing the compliance stack., • Executive presence: able to hold your own with senior banking, and corporate leaders, and to translate technical capability into business language., • Right to work in the UK; willingness to travel across the UK and Europe (occasional US travel) as needed., • Direct experience selling into MLRO, financial crime, sanctions, or trust & safety functions., • Exposure to AI, data, or analytics products, and comfort discussing model behaviour, accuracy trade-offs, and governance. Benefits Why we think you’ll enjoy it here: • Competitive base salary DOE, • 25 days annual leave + birthdays off, rising to 30 days after 5 years of service, • Christmas shutdown, • Fully remote working, • 35 hour working week, • Flexible working hours., • Private Family Healthcare, • Life Assurance, • Pension salary sacrifice, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • There is a well-stocked pantry with food, snacks and drinks when in the office

A fast-growing UK food manufacturer is looking to recruit an experienced and creative Marketing Manager to lead the development and execution of its brand, retail, and B2B marketing strategies. With distribution across retail, hospitality, and events, the business is looking for a commercially-minded marketer who can drive visibility, customer engagement, and growth across multiple channels. Key Responsibilities: Develop and deliver multi-channel marketing campaigns to support product launches, seasonal promotions, and brand awareness. Manage digital platforms, including website content, email marketing, and social media. Work closely with the sales and NPD teams to create compelling marketing assets and customer materials. Oversee the planning and execution of events, trade shows, and tastings. Manage relationships with external agencies and suppliers (design, PR, digital). Analyse campaign performance and market trends to inform strategy and drive ROI. Lead brand development and ensure consistent messaging across all touchpoints. Candidate Profile: Proven experience in a marketing management role, ideally within food, FMCG, or hospitality sectors. Strong understanding of brand development, digital marketing, and campaign planning. Excellent written and visual communication skills. Creative, data-driven, and results-focused. Confident managing budgets and external partners. Familiarity with tools such as Adobe Creative Suite, Mailchimp, and CMS platforms is a plus.

At Notpla we’re at the leading edge of sustainable innovation, creating natural alternatives to single-use plastic packaging that’s carefully engineered to create a healthier planet. Founded on the belief that nature knows best, we’re an innovative, ideas and action-oriented scale-up who develop and manufacture uncompromisingly natural packaging solutions from seaweed and plants. As a National or EU Account Manager (depending on background) you will be responsible for building Notpla’s revenue stream through foodservice sales, utilising a combination of existing partnerships and new relationships, to get Notpla’s plastic free packaging solutions into stadiums, restaurants, corporate canteens… everywhere! This is an exciting time to join Notpla, as we are right on the brink of a record-breaking year for revenue and on-track for major growth in the next 18-24 months. We launched our foodservice packaging into the market in 2023, sold 12 million items in 2024 and hope to double that in 2025. Bolstering confidence in our financial performance, we have just secured a Series A+ fundraise for £20million, enabling us to scale our growth and environmental impact faster than ever. Our Sales team sits within our revenue function, working closely with the marketing, business development and finance teams. Led by strong values, all Notpla employees are encouraged to take responsibility for their domain, giving a high level of autonomy. Our aim is to build an inspiring culture that's reflected in our working policies,environment and employees. Besides offering exciting roles and a great working environment, Notpla provides competitive salaries, the potential for EMI Share Options, a zero-carbon pension scheme, discounts with local businesses, and subsidised social activities. Our office first hybrid working policy allows you to work in the manner that maximises your productivity, while still creating a vibrant and collegiate work environment. We are a social business with regular clubs and events, and we are proud of how our diverse workplace has created a community that is all pushing towards the common goal of making plastic disappear. We are looking for someone with direct experience of packaging solutions into the food service industry. You will ideally come with the contacts and relationships required, to help us build further revenue and to expand our market share. The ability to speak multiple languages would be a big advantage. As well as the above, your day to day responsibilities will include: Working with national, regional and international distributors to drive demand for the Notpla product range. Sourcing new potential customers, and responding to incoming leads via the CRM or from the senior leadership team. Working with the design team to drive new SKU production by presenting customer feedback and expectations. Working with the Chief Revenue Officer to give feedback on pricing strategy and proposing commercial rebates or financial incentives as necessary. Creating new business for Notpla by utilising your industry contacts to open up new opportunities for our food service products. Tracking and reporting progress of potential clients on the CRM and in cross-functional team meetings. Develop and operating a comprehensive market map of the potential clients and partners for Notpla, to ensure we are maximising our business development opportunities. Negotiable

Gi Group are proud to be working with a leading company in the commercial laundry equipment sector for a Sales Representative based in Walsall. This is a permanent position with a starting salary of £30,000 per year. Alongside this, there is 5% commission structure, uncapped. Working hours are 8:00am - 4:00pm, Monday - Friday office based Job responsibilities: • Cultivate and nurture relationships with local catering businesses, restaurants, hotels, and food service providers, • Drive sales of premium catering equipment, supplies and services, • Understand the unique needs of each client and provide tailored solutions, • Identify and create new business opportunities within the area to strategically expand the customer base, • Stay informed about industry trends and innovations to provide expert advice and guidance to clients, • Collaborate closely with our sales and marketing teams to develop effective strategies and campaigns tailored to the market The successful candidate: • Will have a proven track record within sales, experience within commercial catering or hospitality sectors is preferred but not essential, • Has strong communication and negotiation skills, with the ability to build rapport with clients, • Ideally has knowledge of commercial catering equipment and industry trends, • Has the ability to thrive in a fast paced, target driven environment, • Is self-motivated with a passion for delivering exceptional customer service, • Is results-oriented and has a drive to exceed sales targets. What we can offer you: • Uncapped commission scheme, • Hybrid working model, • Supportive team environment with ongoing training and development opportunities, • Career advancement and growth within a thriving industry, • Opportunity to work with a leading brand within the sector To apply please submit your CV Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. As Strategic Enterprise Representative for the UK, you will be selling our award winning NoSQL database to the Global 2000 directly. You will be part of an over-achieving sales team that has established Couchbase as a dominant player in the database world. You’ll be driving strategic enterprise opportunities, selling the value of our product and services offering. Responsibilities: • Develop and be responsible for the execution of their Franchise Plan, • Align with pre-sales solution engineering, channel partner strategies to meet individual goals. As well as liaising with SDR teams & sales follow-up of marketing qualified leads, • Create and deliver pipeline generation programs and activities in their territory that leverage buying and developer ecosystems, including events, digital, cloud partner, and our developer relations teams., • Oversee all aspects of the sales process in their territory, pipeline generation, deal qualification, relationship management, closing and contract execution, post sales customer satisfaction., • Maintain and update sales reporting tools sets for forecasting, lead generation and deal management., • Maintain a detailed understanding of the Couchbase platform and demonstrate effective communication of our use cases to their territory prospects and customers in both Cloud SaaS and on-premise environments., • Ability to lead their virtual team to execute their plans, document and communicate strategies to their management team and keep customer and forecasting systems up to date., • Demonstrate ability and passion for customer satisfaction and new customer acquisition to grow their franchise and contribute to the growth of the UK Enterprise business in Couchbase. Preferred Qualifications: • At least 10 years of experience selling enterprise technology in a fast-paced and extremely competitive market, with a proven track record of meeting or exceeding sales quotas., • Ability to evidence experience in closing 1 million USD deals., • Sales experience in database technology or its ecosystem is a strong advantage., • Versatile in selling through partner ecosystems within each country in the UK region., • Experience in cloud providers marketplace is an additional advantage., • Previous experience in selling professional services., • Completion of MEDDIC or equivalent sales methodology training., • Exceptional relationship-building skills with the ability to effectively communicate the value of the Couchbase platform to both customers and prospects., • Experience in SaaS sales or a solid understanding of hyperscalers and as-a-service offerings., • Strong organizational and multitasking skills., • Outstanding written and verbal communication skills., • Proven ability to thrive in a fast-paced environment and work effectively within a team., • Self-motivated, independent, and high-performing individual with a quick learning ability., • Proficiency in English, and within a reasonable travel distance from London is preferred Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for and . Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: • Generous Time Off Program - Flexibility to care for you and your family, • Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*, • Financial Planning - RSU equity program, ESPP program, Retirement program* and Business Travel Insurance, • Career Growth - Be valued, Create value approach, • Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees., • And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: _ _ _ _ Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our and understand your personal information may be processed in accordance with our following guidelines in your country of application.

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We are looking for a motivated, curious, and enthusiastic Product Manager to join our growing product team. This is not a role where we expect you to have seen it all before or be an expert in every discipline. We believe great product instincts combined with the right attitude will take you far, and this role is designed to be a launchpad for your career. Product management at Ripjar is beautifully varied, and we want you to find your own strengths. While you will get a solid grounding in the entire product lifecycle, you will have the flexibility to lean into the areas that excite you most as you develop: • The Tech and Delivery Side: Partnering closely with world-class engineers and architects to build cutting-edge systems., • The Commercial and Marketing Side: Shaping product strategy, exploring pricing models, and helping position our products in the global market., • The Operational Side: Working on how our complex AI systems are deployed and implemented effectively for our clients. Bring Your Ideas to Shape How the World Fights Financial Crime with AI AI is at the heart of what we do. We don't just want you to manage a roadmap; we want you to bring your own creativity and ideas to the table. You will help us think about how we can leverage the next generation of AI tools and processes to make a meaningful difference. If you are fascinated by the fast-moving world of artificial intelligence and want to apply it to real-world challenges, you will thrive here. What you'll be doing: • Lead and Shape Initiatives: Be responsible for key product features from concept through to launch, working alongside UX designers, engineers, and QA specialists., • Listen and Learn: Engage directly with our customers and internal teams to deeply understand user needs and domain challenges., • Build Momentum: Act as an Agile product owner by writing user stories, collaborating team ceremonies, and helping the team deliver., • Experiment with Strategy: Contribute fresh ideas to our product development, marketing strategies, and pricing approaches. Requirements What we're looking for: We are keeping things simple. We aren't looking for a long list of certificates; we are looking for potential, adaptability, and commitment. • Some Product Experience: You have a solid grounding in product management principles, perhaps as an Associate PM, Product Analyst, or a closely related role in a fast-moving tech environment., • B2B or SaaS Exposure: You have some familiarity with how enterprise software or SaaS products are built and delivered., • Curiosity Around AI: You don't need a degree in data science, but you should be genuinely excited by AI technology and eager to explore how it can solve complex problems., • Strong Communication: You know how to collaborate cross-functionally, listen to different perspectives, and build trust with a team., • Bonus Points: Any exposure to financial services, compliance, or RegTech is a great plus, but absolutely not a requirement. Benefits Why we think you’ll enjoy it here: • Competitive base salary DOE, • 25 days annual leave + birthdays off, rising to 30 days after 5 years of service, • Christmas shutdown, • Fully remote working, • 35 hour working week, • Flexible working hours., • Private Family Healthcare, • Life Assurance, • Pension salary sacrifice, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • There is a well-stocked pantry with food, snacks and drinks when in the office

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning: Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation: Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management: Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack: Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence: Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy: Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing: Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs: Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling: Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : • Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end., • A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption., • Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences., • A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy., • Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers., • A good working knowledge of sales compensation design and practices., • The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip., • Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team., • A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting., • Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies • Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions., • Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent)., • Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • Full Christmas shutdown, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 62 million fresh meals to over 270,000 happy, healthy cats across the UK. Our team of over 150 spans several locations, including London, USA, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. If you want to join an ambitious, mission-driven, high-growth startup that’s making a genuine difference to cats’ (and their people’s) lives, you’ll love working at KatKin. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. We’re a small, entrepreneurial, creative team, focused on the mission to give all cats the food they deserve - 100% fresh human-grade meat. As a Business Development Principal, you’ll have end-to-end ownership of high-impact work and projects that are critical to driving our growth and innovation. Reporting directly to the co-CEO and founder, you will work cross-functionally to answer the big questions, identify opportunities and develop and implement strategies to unlock new revenue streams, improve operational efficiency and deliver value for our customers. In our fast-paced start-up environment, you’ll need to be scrappy, resourceful, and hands-on. You should be comfortable wearing multiple hats and making decisions in ambiguity. You’ll play a pivotal role in shaping KatKin’s future with your ability to manage complexity, influence stakeholders, interpret data and deliver results. KatKin Business Development initiatives to date have included management of large scale production change, launching new acquisition channels (direct sales and influencer marketing), key support on fundraising, launching and scaling retail in UK and EU, scoping international DTC expansion, reviewing and owning internal initiatives such as company-wide employee survey and onboarding. End-to-End Initiative Ownership: Autonomously lead high-priority, cross-functional initiatives from ideation to execution, delivering measurable business impact - first initiative will focus on Fresh and Pantry product NPD, building on product strategy work currently underway. Strategic Problem Solving: Tackle complex business questions using a hypothesis-based approach (e.g. what should our Fresh product range be?). Where relevant, synthesize internal and external data, leverage team expertise, and conduct market research to bring clarity and direction in ambiguity. Stakeholder Management: Build strong relationships with internal teams and external partners, aligning priorities, securing buy-in and driving collaboration to achieve objectives. Scrappy Execution: Take a practical, hands-on approach to overcome resource constraints, adapting quickly to shifting priorities and challenges, while still delivering high quality results. Data Analytics: Leverage data to support story telling, inform decision-making, measure impact, and optimise initiative performance. Influence and Leadership: Act as a thought leader within the organisation, fostering a culture of innovation, ownership, and excellence. Team management: Oversee direction and delivery of work of the Business Development Manager who will report directly to you. Experience in strategy and business planning: Ideally, you have a background in strategy consulting combined with hands-on experience working within a business environment. Proven track record of delivery: You have owned the scoping, planning and delivery of high impact commercial and/or operational initiatives Problem solving ability: You thrive solving problems in a fast-paced environment, bringing structure to complexity and simplifying in ambiguity. You are able to apply a hypothesis based approach to your work to quickly get to the right answer. Project management skills: You are organised and excel at managing multiple projects and stakeholders simultaneously in a time-sensitive, fast-paced environment. Analytical mindset: You excel at distilling data into key insights and actionable takeaways to support your work. You can effectively present them in a way that is easily understood by others. Effective stakeholder management: You can collaborate with diverse stakeholders, leveraging strong influencing skills to secure alignment and buy-in. High Bias for Action: You combine big-picture thinking with a practical ability to execute, quickly identifying and acting on "two-way door" opportunities. High growth potential: You are driven and looking to continue to develop and grow as a senior leader at KatKin. High performance personality: Demonstrated achievements in demanding work, academic, sporting, and/or personal extracurricular pursuits. Thrive in an in-office setting: You value face-to-face connections, collaborative teamwork, and dynamic energy that comes from working alongside passionate people Alignment with Core Principles: You align strongly with KatKin’s core operating principles: Think Big, Relentlessly High Standards, Never Give Up, No Egos, Urgency Matters and One Team. Career-Defining Opportunity: Play a pivotal role in scaling KatKin quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension EMI equity option grant Culture and Perks: A small, close-knit team with no egos 33 holiday days each year (including bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Discount on KatKin fresh meals Cat (and dog) friendly office

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

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