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Care Manager\n\n£42,717 - 44,965\n\nFull Time, Fixed Term (12 months)\n\nEdgware\n\nTo meet our commitment to providing safe, high quality services to our customers we will complete an Enhanced level background check with the Disclosure and Barring service, once an offer of employment is made which is paid for by MTVH. You will also be added to the DBS updating service which will be renewed every 3 years.\n\nAs the Registered Care & Support Manager is pivotal to the success of our scheme in Harrow where we support 39 customers in an extra Care Service. Each customer has unique support needs and individual care requirements. The focus is on them maintaining independent living and achieving social inclusion.\n\nYou will be responsible for day to day running of the support service we provide. Providing an excellent level of customer service and ensuring that all regulatory and contractual commitments are met. We expect the manager to lead by example and develop a team to deliver the service to its highest standard.\n\nWhat you`ll need to succeed\n\nTo be successful in the role previous experience of working with vulnerable adults to live independently is essential. You will be able to influence the future success of our business and your development. We are therefore seeking individuals with drive and ambition to deliver excellence and support the winning of future business.\n\nAs you will be responsible for ensuring compliance with contractual, regulatory and business requirements you must also demonstrate significant experience within a CQC registered scheme and the associated standards. In addition, you will be effectively managing staff, service budgets and other resources to ensure commercial viability. This should all be evidenced on your CV.\n\nWhat youre interested in this role, take a look at the attached Job Description for more details and if itapply now` to forward an up-to-date copy of your CV, or for more information call us now on (phone number removed).\n\nOur promise\n\nAll employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.\n\n"We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations."\n\nMetropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.\n\nWe also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.\n\nWe deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.\n\nA member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector.\n\nIn October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.\n\nPhone: \nEmail

We are seeking a dedicated and experienced Deputy Manager to join our Residential Children's home team. The successful candidate will support the management team in delivering high-quality care services, ensuring the well-being and safety of residents. The Deputy Manager will oversee daily operations, supervise staff, and ensure compliance with care standards and regulations.\n\nResponsibilities\n\n * Assist the Management team in coordinating and delivering personalised care plans for residents.\n\n * Supervise and support residential staff, ensuring high standards of care and adherence to policies and procedures.\n\n * Oversee medication administration in accordance with legal requirements and organisational protocols.\n\n * Lead staff training programmes, including updates on medication management, and health & safety practices.\n\n * Monitor resident health and wellbeing, responding promptly to any concerns or incidents.\n\n * Ensure compliance with all regulatory requirements related to the home.\n\n * Support the recruitment, onboarding, and performance management of staff members.\n\n * Foster a positive environment that promotes dignity, independence, and quality of life for residents.\n\n * Collaborate with healthcare professionals, families, and external agencies to optimise resident care outcomes.\n\nQualifications\n\n * Proven experience in a children's residential setting.\n\n * Knowledge and experience using ClearCare recording system.\n\n * Strong understanding of care plans, medication administration, and regulatory standards.\n\n * Demonstrable supervisory or management experience within a healthcare or social care context.\n\n * Excellent leadership skills with the ability to motivate and guide multidisciplinary teams.\n\n * Relevant qualifications such as NVQ Level 3 in Health & Social Care or equivalent are highly desirable.\n\n * Ability to work effectively under pressure whilst maintaining attention to detail in a fast-paced environment.\n\nJob Types: Full-time, Permanent\n\nBenefits:\n\n * Casual dress\n\nWork Location: In person

We're delighted to be supporting a well-regarded, values led care provider in their search for an experienced Home Manager for their highly regarded and high performing nursing home in Middlesex.\n\nRated 'Good' by the CQC and boasting excellent customer satisfaction, this home is known for delivering high quality, person centred care with the support of a passionate and well-established team.\n\nThis is an exciting opportunity to lead a home that's already thriving and continue driving a culture of excellence, with the backing of a forward thinking senior leadership team and a supportive, close knit group that operates a small number of care homes across the country. \n\nRequirements:\n\nNurse qualified with NMC Pin \nProven leadership experience in a nursing home setting\nStrong understanding of CQC regulations and compliance\nThe ability to inspire and support a well performing team \n\nSalary and benefits:\n\n£70,000 pa + bonus\nWell rated home with strong reputation in the local community\nPassionate, long standing care and nursing team\nExcellent leadership support and clear governance\nA genuine focus on values, quality, and resident experience \n\nDuties include:\n\nRecruit, lead, and develop a multidisciplinary care team to deliver high standards of person-centred care.\nEnsure full compliance with CQC standards and other regulatory requirements, maintaining robust internal quality frameworks.\nManage the day to day running of the home, including staffing, budgeting, and resources to ensure efficient and safe operations.\nOversee the delivery of high quality care, ensuring residents' needs are met with dignity, respect, and compassion.\nBuild strong relationships with residents, families, healthcare professionals, and the wider community to promote the home's reputation and foster a supportive environment. \n\nPlease contact Emma at Bright Selection for more information.\n\nBright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately you have not been successful on this occasion, however we may keep your details on our database for future roles & if we do so you will receive an email letting you know this

RJS RESOURCING LTD is seeking a passionate Registered Manager for a children’s residential home in Harrow. The successful candidate will ensure high-quality care and compliance with regulations, lead a dedicated team, and foster a nurturing environment for children with Emotional and Behavioural D

Graduate Teaching Assistant Role (1:1 SEN Support) Barnet Commencing September 2026 Are you a recent childcare or psychology graduate with a passion for supporting children with special educational needs? Are you considering a career in educational or clinical psychology and want hands-on experience working in a school environment? Looking for a meaningful role where you can apply your knowledge and develop key skills that will support your future career? If so, this Graduate Teaching Assistant role could be the ideal opportunity for you! What You'll Do as a Graduate Teaching Assistant: Work 1:1 with students who have special educational needs such as autism, ADHD, and social-emotional challenges. Use your understanding of psychology to adapt activities and behaviour strategies to meet individual needs. Support the class teacher in creating a safe, engaging, and inclusive learning environment. Observe, monitor, and report on student progress-ideal experience for aspiring Educational Psychologists. Develop strong relationships with students to build confidence, promote emotional wellbeing, and foster academic progress. What We're Looking For in a Graduate Teaching Assistant: A childcare or psychology (or related) degree, ideally with some understanding of SEN or child development. Experience working with children or young people (in schools, care, tutoring, or volunteering). A patient, empathetic and proactive approach. Someone who genuinely wants to make a difference in the lives of young people. Strong communication skills and a collaborative mindset. Whether you're applying for Teacher Training, Educational Psychology training, a Master's programme, or looking to explore a long-term career in education, this graduate Teaching Assistant role offers a fantasic foundation. Reeson Education: Reeson Education is the England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across the UK. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults. Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert. All daily/hourly rates quoted are inclusive of holiday pay at 12.07

Are you passionate about making a difference in the lives of children with special educational needs? We are seeking dedicated and compassionate Special Needs Teaching Assistants (SEN TAs) to join our team in London. Key Responsibilities: Provide tailored support to students with a range of special educational needs, including autism, ADHD, and learning disabilities. Work closely with teachers, therapists, and parents to create a supportive learning environment. Support students in both one-to-one and small group settings, ensuring their safety and well-being. Foster an inclusive and encouraging atmosphere that promotes students' confidence and independence. Help with classroom activities, behaviour management, and personal care where necessary.Requirements: Previous experience working with children with special needs (preferred but not essential). A patient, empathetic, and adaptable approach to working with children. Excellent communication and teamwork skills. A commitment to safeguarding and promoting the welfare of children. Relevant qualifications (e.g., CACHE Level 2/3, SEN training) are desirable. Enhanced DBS check (or willingness to obtain one).If you are a caring and enthusiastic individual looking to embark on a fulfilling career as an SEN Teaching Assistant, we would love to hear from you! How to Apply: Please submit your CV Join us in creating a positive and inclusive learning environment for every child

Teacher - KS3 & KS4 - Full-Time - Harrow, West London - September Start Are you committed to supporting young people with special educational needs to achieve their full potential? A welcoming and progressive SEN school in Harrow is looking to appoint a dedicated Teacher to join their team from September on a full-time basis. This role offers the chance to teach students across Key Stages 3 and 4, delivering personalised learning experiences that encourage both academic success and personal growth. The Role As an Teacher, you will: Deliver engaging and differentiated lessons tailored to individual learning needs Support student's academic progress alongside their social and emotional development Collaborate with teaching assistants and the wider SEN department Monitor and assess student progress, adapting strategies where needed Foster a structured, inclusive, and supportive classroom environment About You We are looking for a Teacher who: Holds Qualified Teacher Status (QTS) or an equivalent qualification Has experience working with students with special educational needs Understands the secondary curriculum and effective differentiation strategies Demonstrates patience, resilience, and a nurturing approach Communicates effectively and thrives as part of a team Teacher Benefits: A full-time, permanent position starting in September A supportive leadership team and collaborative working culture Access to continuous professional development, including SEN-focused training Well-equipped classrooms and specialist resources The opportunity to make a lasting difference in student's livesIf you're ready to take the next step in your SEN teaching career in Harrow, please get in touch! Reeson Education: Reeson Education is England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across England. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults. Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert. All daily/hourly rates quoted are inclusive of holiday pay at 12.07

SEN Teacher - KS3 & KS4 - Full-Time - Harrow, West London - September Start Are you committed to supporting young people with special educational needs to achieve their full potential? A welcoming and progressive SEN school in Harrow is looking to appoint a dedicated SEN Teacher to join their team from September on a full-time basis. This role offers the chance to teach students across Key Stages 3 and 4, delivering personalised learning experiences that encourage both academic success and personal growth. The Role As an SEN Teacher, you will: Deliver engaging and differentiated lessons tailored to individual learning needs Support student's academic progress alongside their social and emotional development Collaborate with teaching assistants and the wider SEN department Monitor and assess student progress, adapting strategies where needed Foster a structured, inclusive, and supportive classroom environment About You We are looking for a SEN Teacher who: Holds Qualified Teacher Status (QTS) or an equivalent qualification Has experience working with students with special educational needs Understands the secondary curriculum and effective differentiation strategies Demonstrates patience, resilience, and a nurturing approach Communicates effectively and thrives as part of a team SEN Teacher Benefits: A full-time, permanent position starting in September A supportive leadership team and collaborative working culture Access to continuous professional development, including SEN-focused training Well-equipped classrooms and specialist resources The opportunity to make a lasting difference in student's livesIf you're ready to take the next step in your SEN teaching career in Harrow, please get in touch! Reeson Education: Reeson Education is England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across England. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults. Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert. All daily/hourly rates quoted are inclusive of holiday pay at 12.07

Managed Print Service Field Engineer Job Advertisement: Managed Print Service Field Engineer Location: Head office located in City of London, Extensive travel to Essex and Hertfordshire locations 5 days a week from where you are located. Contract Type: Permanent Working Pattern: Full Time Are you ready to elevate your career in the fast-paced world of Managed Print Services? Our client, a leading Managed Service Provider in the IT and Telecommunications sector, is seeking a dynamic Managed Print Service Field Engineer to join their friendly and innovative team. Why Join Us? Imagine working in a vibrant, modern office located right in the heart of Central London, surrounded by multiple transportation hubs. Enjoy a workplace culture that is not just professional but also social and fun! This is your chance to be part of a team that values collaboration and creativity. About The Role: As a Managed Print Service Field Engineer, you will be at the forefront of delivering exceptional service to our clients. Your responsibilities will include: Working daily with top brands like Canon, Ricoh, and Kyocera. Investigating and resolving equipment faults at customer premises, adhering to service guidelines. Performing preventative maintenance and completing work within the designated response schedule. Installing machines, including networking setups and operator training. Building strong, lasting relationships with clients through excellent customer service. Collaborating closely with the Call Control Team to ensure seamless operations. What We're Looking For: To thrive in this role, you should have: A minimum of 2 years of experience in MPS field technical support or equivalent. Proven competence in photocopier maintenance. Completion of manufacturer training courses. The ability to work both autonomously and as part of a team. What's in It for You? We believe in rewarding our team members for their hard work and dedication. Here's what you can expect: A competitive salary that reflects your skills and experience. A company pension scheme to secure your future. Enjoy 25 days of annual leave, increasing to 27 days with length of service. Eye care vouchers to keep your vision sharp. Opportunity to join a Healthcare cash plan after one year of service. Participate in fun social events that foster camaraderie among colleagues. Take advantage of our cycle-to-work scheme to promote a healthy lifestyle. Ready to Make a Difference? If you are enthusiastic about technology and are passionate about providing top-notch service, we want to hear from you! This is more than just a job; it's a chance to grow your career while being part of a supportive team. Apply Now! Don't miss out on this exciting opportunity to join a thriving organisation in a role that is both rewarding and impactful. Send your CV and let's embark on this journey together! Join us in shaping the future of Managed Print Services - your adventure starts here! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Care & Support Worker - Bank Edgware £12.71 per hour Job purpose: To provide personalised care and support services to a diverse range of customers. To work flexibly to ensure individual needs are met while maximising independence, choice, dignity, privacy and well-being, in collaboration with the senior care and support workers/team leaders. Main accountabilities: Service Delivery· Provide assistance with the personal care and support needs of customers as identified in their care and support plan. · Encourage and support customers to establish and maintain positive relationships with their family and friends and engage in activities which help them to achieve their personal goals. · Provide support and practical assistance to customers with benefits, budgeting, paying bills and accessing appropriate services. · Provide social and emotional support to customers in line with policies & procedures and best practice. · Promote self advocacy and act as the customers' advocate where appropriate. · Be aware of customers' wellbeing, safety and state of health, reporting any concerns. · Provide care and support that is appropriate to the age, gender, disability, race, religion and sexuality of the customer to improve their quality of life and independence. · Ensure all necessary records are accurate and up to date. · Prompt and assist with the ordering, safe storage and administration of medication as detailed in care & support plans, recording as appropriate Working with people: · Contribute to and work as part of a team, including providing cover for absent colleagues to improve service effectiveness and deliver a positive customer experience. · To participate fully in staff meetings, training and other team activities. · Build and maintain effective and productive working relationships with colleagues in the business and a broad range of external stakeholders, to strengthen Metropolitan's reputation as a leading housing, care and support provider. · Achieve high customer satisfaction levels using feedback and customer insight. · Deal with enquiries from family members, Social Workers and health professionals. · Ensure customers are aware of personal health & safety issues, as identified in their Risk Assessments. Managing self and personal skills: · Perform other duties as may be reasonably required by your line manager. · Manage your own continual professional development utilising available learning resources and opportunities and own personal networks. Agree to conduct yourself in line with the general standards of conduct and behaviour as detailed in Metropolitan's Code of Conduct which include awareness of risk, health and safety at work, data protection and embracing the cultural diversity of all colleagues and customers. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

We are expanding our UK Technology Enabled Care channel and are now recruiting for a TEC Business Development Manager for the South East and London region, to join us at a this pivotal time of growth. This is an exciting opportunity to represent marketleading connected care solutions that genuinely enhance people's safety, independence, and quality of life. BASIC SALARY: £50,000 - £60,000 BENEFITS: · 1st year Commission £15,000 (paid quarterly). · Company Car or Car Allowance option. · 23 days Annual Holiday Plus Statutory Days (rising to 26 days holiday after 3 years' service). · Contributory Pension (5%). · Private Healthcare. · Life Assurance x4. · Employee Discount Scheme and Employee Assistance programme. LOCATION: Home-based covering both the South-East and London - overnight stays will be required on occasion. COMMUTABLE LOCATIONS: Luton, Milton Keynes, Northampton, Hertford, St Albans, Peterborough, Cambridge, Stevenage, Chelmsford, Bedford JOB DESCRIPTION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. As our TEC Business Development Manager, you'll build strong relationships across our NHS Partners, Care Providers, Supported Living, Housing Associations, Local Authorities and Contractors, helping them adopt modern, digital-ready assistive technology, for proactive and preventative care. You'll play a key role in transforming how communities deliver safer, smarter care. KEY RESPONSIBILITIES: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. You will: · Own and deliver a regional growth strategy across Care Providers, NHS, local authorities, housing, supported living, developers and contractors. · Build, manage and convert a strong pipeline of new business and account growth opportunities. · Achieve and exceed sales targets through proactive, opportunity-led activity. · Develop trusted relationships with key stakeholders including C/D Suite, providers and procurement teams. · Lead customer engagement through site visits, demos, trials and solution discussions. · Deliver consultative, solutions-led sales aligned to customer needs and outcomes. · Produce high-quality proposals, presentations and tender responses. · Maintain accurate CRM records, pipeline management and reliable forecasting. · Collaborate closely with technical and delivery teams to scope and implement solutions. · Identify and develop opportunities within new build and refurbishment schemes. · Bring new and innovative assisted living and TEC solutions to market. · Provide market insight, identify trends and support continuous business improvement. · Represent the business professionally at events, meetings and across the sector. PERSON SPECIFICATION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. Essential criteria you will bring to this job: · Proven track record in tech-led sales, ideally within public sector, with consistent target achievement. · Strong interest in, or the ability to quickly learn, telecare and assistive technology and their application in care, housing and health environments. · Experience engaging multiple stakeholders across complex sales cycles, including tenders and procurement processes. · Highly organised and self-sufficient, with the ability to manage your own territory, pipeline and priorities. · Confident working both independently and collaboratively, with a proactive, solutions-led mindset. · Professional, approachable communicator with a clear customer-first approach. · Ambitious, target-driven and motivated by improving outcomes across health and social care. OUR COMPANY: We are a leading force in assisted living and technology-enabled care, delivering smart, connected solutions that improve safety, independence and quality of life. From telecare and remote monitoring to assistive technology, we support organisations across health, housing and care to deliver better outcomes at scale. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Medical Sales Representative, Territory Sales Manager, Account Manager, Business Development Manager - Patient Monitoring Systems, Local Authorities, NHS, MedTech, Supported Living, Medical Devices, Telecare, Telehealth, Digital Health, Remote Monitoring, Nurse Call INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18474, Wallace Hind Selection

About our business Many of us have experienced life in rented housing and understand the uncertainty that can come with not owning your home. ProperTies Living exists to make renting feel like home. Our mission is to create high-quality homes for rent where people can settle, build meaningful connections, and live comfortably in safe, secure environments. We want our residents to feel a genuine sense of belonging and pride in where they live. We have over 900 homes in development and expect to be managing over 450 homes by the end of the year. We also have a pipeline of 2,000 properties currently being acquired. Our growing portfolio reflects our long-term commitment to the rental market and to creating professionally managed communities where residents feel secure, supported, and proud to live. As a business, we are committed to delivering best-in-class customer service that is both effective and responsive across all our operations -from constructing new homes and letting apartments to managing communities. Our objective is to provide professionally managed rental homes that offer security, reliability, and a welcoming environment where residents can create lasting memories. Joining ProperTies Living means becoming part of a new and ambitious team that embraces collaboration, creativity, and professional growth. Supporting our people and providing clear pathways for career development and progression is key to our success. About this role We are seeking an experienced Block Manager to oversee the operational management of residential buildings, with initial focus on sites in Watford and Barking. You will work closely with the site teams, Residential Services hub, the Health & Safety Manager, and colleagues across the wider property team. Your direct line manager will be the Property Manager Team lead, while the Senior Property Services Manager will oversee overall operations. This role focuses on delivering best-in-class customer service, while being flexible for occasional evenings, on-call duties, and travelling between sites. What you will do As a Block Manager, you will be responsible for the effective day-to-day management of residential buildings, ensuring they are safe, compliant, well-maintained, and deliver an exceptional living experience for residents. You will lead on operational delivery across your schemes, managing on-site teams and external contractors, while maintaining strong relationships with residents and internal stakeholders. Operations and Building Management Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard Carry out regular site inspections, including weekly, monthly and quarterly checks, ensuring high standards of presentation and safety Identify, manage, resolve building defects, liaising with contractors and developers to ensure works are completed to the required standard and within agreed timeframes Manage planned and reactive maintenance, allocating works to contractors and developers to ensure works are completed to the required standard and within agreed timeframes Oversee contractor performance, ensuring compliance with service level agreements Maintain robust Permit-to-Work and contractor control processes Health & Safety Compliance Ensure full compliance with all relevant legislation, including Building Safety Act 2022 and Fire Safety Act 20221 Manage site risk assessment and ensure corrective actions are completed within agreed timescales Work Closely with Health & Safety Manager to maintain compliance requirements records and certification Support the development and maintenance of the Building Safety Case and Golden Thread Lead on incident response, reporting, and escalation where required Carry out regular safety inspections, audits, and monitoring activities Resident & Client management Deliver a high-quality, resident focused service, ensuring a positive customer experience Manage tenancy lifecycle processes including move-ins, move-outs, and unit turnaround (target within 5 days) Handle fees related to apartment damage or dilapidation Deliver a high-quality, resident focused service, ensuring a positive customer experience. While the resident services hub is responsible for handling complaints, it is essential to work collaboratively with their team to ensure swift and effective resolution of issues. Build strong relationships with residents, internal teams, and stakeholders Support community engagement initiatives and resident events Financial & Administrative Management Support budget planning and ongoing financial management of schemes Monitor expenditure and ensure cost control across all services and projects Maintain accurate records, reporting, and documentation in line with company standards Manage asset registers and oversee stock control where applicable General & Portfolio Management Support mobilization of new developments into the portfolio Liaise with contractors and suppliers to ensure services delivery meets agreed standards Attend regular meetings and provide updates to the Senior Property Services Manager Attend and contribute to quarterly defect reviews, ensuring issues are tracked, reported, and resolved Participate in an on-call Rota for major incidents Travel regularly between sites within the regional portfolio People Management Lead, motivate, and develop team members to deliver high performance Support recruitment, onboarding, and training of team members Foster a positive, inclusive, and collaborative team culture You will be required to carry out other duties to assist the team d uring busy periods. You will be required to respond responsibly and promptly to out-of-hours emergencies (only where necessary and possible). About you - your experience, knowledge, and skills. Ideally you will have: Proven experience in block management, or BTR/Flex Living environments Strong understanding of high-rise building compliance and health and safety requirements Experience managing contractors, budgets, and service delivery Knowledge of Building Safety Act 2022 and Fire Safety Act 2021 (essential) Experience managing or supervising teams Strong customer service and stakeholder management skills Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard, utilizing a range of digital platforms and management systems to streamline operations and maintain effective communication. Demonstrate excellent IT skills, including proficiency in Microsoft Word, Excel, and other relevant software Ability to manage multiple sites and priorities effectively Calm and professional approach when handling challenging situations Desirable: IOSH or NEBOSH qualification Membership of a relevant professional body (IRPM, TPI) You will be someone who Is highly customer-focused and committed to delivering excellent service Builds strong relationships with residents, colleagues, and contractors Communicates clearly and confidently at all levels Takes ownership and drives high-standards Works well under pressure and meets deadlines Is flexible, adaptable, and comfortable working across multiple sites What we offer As well as working with a friendly, inclusive, and incredibly supportive team who care about their work and take immense pride in our buildings, we offer: A competitive salary range of £ 40,000 - £45,000 Discretionary bonus 25 days holiday + 8 bank holidays (pro-rated if part-time) Personal Pension Plan (salary sacrifice available) Employee Assistance Program Life Assurance Optical vouchers Cycle and Tech schemes _____________________________________________ Come and join us! Right to Work in the UK: Please note: You must be resident in the UK and eligible to work. At this point in our journey, we are unable to sponsor visas. Equal Opportunities, Diversity & Inclusion: We are committed to building a diverse and inclusive group of talent with a broad range of backgrounds, skills and capabilities and will give full and fair consideration to all applicants. If you have a disability or any other additional need that requires consideration, accommodation or adjustment to the role or recruitment process, please do let us know. TPBN1_UKTJ