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• Bespoke training and development opportunities, • Apprenticeships opportunities for all experience levels, • Pension and life insurance, • Discounts available on our Perkbox app; high street shops, holidays & cinema, • Access to employee assistance programme, • Cycle to work scheme Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Head of Sales & Marketing who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a Head of Sales & Marketing who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you! • The Head of Sales & Marketing will lead the Sales and Marketing department, set the commercial direction for the venue and personally drive new business. The role will take ownership of sales strategy, business development, major accounts, agency relationships, marketing activity, brand awareness, pipeline management and revenue forecasting., • This is not a desk-based management position and it is not simply an escalation point for incoming enquiries. The successful candidate will be expected to be visible in the market, build relationships, open doors and convert opportunities., • Create the structure, standards and commercial discipline needed for the team to perform consistently., • The immediate priority is to secure at least £200,000 of additional external business by 31 July in the first year. Alongside this, the postholder will build the client base, qualified pipeline and market presence needed to support annual external conference revenue of £1 million in the following financial year, with a longer-term ambition to grow beyond £2 million., • Strong experience in a senior sales, commercial or business development role within conference venues, hotels, meetings and events, hospitality, venue finding or a closely related sector., • Clear evidence of personally winning new business, developing high-value accounts and delivering measurable revenue growth. Applicants should be able to explain the sales actions they took and the results achieved., • Experience of leading and developing a sales, events or commercial team, including setting objectives, reviewing performance, coaching individuals and creating clear accountability., • Strong proactive business development skills. This must include prospecting, networking, account planning, negotiation, proposal development, closing and maintaining relationships after the first sale., • A working understanding of sales and marketing as connected commercial functions. The successful candidate must be able to turn marketing activity into awareness, qualified demand, client engagement and revenue., • Strong pipeline management and forecasting capability, with confidence using CRM or booking systems to manage opportunities and report performance accurately., • Commercial confidence with budgets, pricing, targets, conversion, average booking value and revenue reporting., • Credibility with senior clients, university stakeholders, agencies, partners and internal leaders. The postholder must be able to present a clear commercial case and handle challenging conversations constructively., • Excellent written and verbal communication skills, including proposal writing, client presentations, commercial reports and team communication., • Good judgement. The role requires someone who can balance immediate revenue opportunities against operational capacity, margin, client experience and long-term account value., • A full understanding of the conference and events sales journey, from lead generation and qualification through to proposal, negotiation, contracting, handover and rebooking. For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. #J-18808-Ljbffr

An exciting role has arisen to work as a Technical Coordinator within the defence sector to support administration and stakeholder coordination in Coventry. This is an initial 12-month contract offering a fully on-site working environment in a front of house-facing role with the Business Operations Team. Key Responsibilities: - Providing efficient administrative and coordination support including working closely with the security team - Support the management of site facilities - Acting as a professional first point of contact for internal and external stakeholders including coordinating with the security teams - Managing communications, information and documentation accurately and effectively - Coordinating meetings, actions and follow-up activities to support operational delivery - Maintaining organised records and ensuring information is shared with the appropriate teams Building positive working relationships with stakeholders at all levels - Order and arrange IT accounts in readiness for new starters - Be responsible for desk allocation and managing the desk plan for the office - Manage shared inboxes effectively - Use SAP to carry out purchasing activities and keep track of budgets - Supporting the wider team with general administration and coordination tasks as required Job Requirements: - Experience in administration, office management, facilities coordination or a similar office-based role - Strong organisational skills and excellent attention to detail - Confident communication skills, with the ability to manage stakeholder relationships professionally - Ability to prioritise tasks and manage competing deadlines - Proficiency in Microsoft Office applications including Word, Excel and PowerPoint. We are seeking a proactive, multi-tasker with excellent communication skills who is able to prioritise and deal with reactive tasks whilst following policies and processes. Previous experience working in a defence environment would be an advantage. Apply now to join our client's team in Coventry. Morson is acting as an employment business in relation to this vacancy. Administration filing e-filing GDPR secretarial data entry data input Excel Word Outlook Access MS Office booking system business support database management diary management minute taking TPBN1_UKTJ

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The IT Service Manager is accountable for the end-to-end performance, governance and continual improvement of a portfolio of IT services, including management and development of the Service Desk function, its team and platform as the single front door for all incidents and service requests. Operating as the senior service management interface for the Head of IT the role translates business priorities into measurable service outcomes, establishes effective governance and ensures services remain resilient, secure, compliant and commercially sustainable. The role oversees ITIL-aligned governance across incident management, service request fulfilment, problem management, change enablement, service transition and service level management. It drives continual improvement in service management capability to deliver a consistently high-quality, measurable customer experience. • Own the Service Desk platform and the operational front door for all incidents and service requests, ensuring effective intake, triage, routing, prioritisation, communication and fulfilment through consistent processes and service standards., • Manage, lead and develop the Service Desk team, including Service Desk Agents and the Service Analyst, setting clear objectives, clarifying accountability, coaching performance and building consistent service management capability., • Accountable for end-to-end service performance, customer experience, resilience, risk and value, using KPIs, SLAs, experience measures and trend analysis to drive informed decisions and corrective action., • Analyse service data and produce accurate dashboards and regular reports covering incident and request volumes, backlogs, SLA performance, resolution times and customer satisfaction. Identify trends, recurring issues and improvement opportunities, translating findings into actionable recommendations and tracking the impact of service improvements., • Champion the effective and responsible use of automation and artificial intelligence across service management processes to reduce manual handling, accelerate incident and service request fulfilment, improve service quality and deliver a faster, more consistent customer experience., • Provide leadership during major incidents and critical service escalations, ensuring decisive ownership, effective communications, appropriate business continuity and timely restoration of service., • Ensure robust problem management and post-incident governance, holding owners to account for root cause analysis, corrective actions, risk reduction and measurable prevention of recurrence., • Own service change governance and represent service interests in change approval, balancing pace of delivery with operational risk, control, readiness and service stability., • Set service acceptance and transition standards for new and changed services, ensuring support models, ownership, security, monitoring, capacity, continuity, documentation, knowledge and funding are in place before go-live., • Maintain a prioritised continual improvement portfolio that delivers measurable gains in service quality, automation, efficiency, resilience, customer satisfaction and business value., • Manage supplier service performance and commercial outcomes, challenging underperformance, validating obligations, coordinating improvement plans and supporting contract, renewal and sourcing decisions., • Maintain oversight of service budgets, forecasts, consumption and cost drivers, identifying opportunities to improve value, control demand and optimise the total cost of service., • Own the service risk and control position, ensuring audit actions, data protection, cyber security, backup, recovery, disaster recovery and operational resilience requirements are understood, evidenced and addressed., • Chair service reviews and governance forums, presenting concise performance, financial, risk, compliance and improvement updates to senior business and IT stakeholders., • Develop trusted relationships with business leaders, acting as the senior point of accountability for service matters and converting business demand into clear service priorities and outcomes., • Own and maintain the project roadmap for service initiatives and improvements, ensuring priorities, dependencies, resources and delivery milestones are aligned with business and technology objectives., • Own the service management strategy and operating plan for assigned services, ensuring priorities, investment and improvement roadmaps align with business objectives and technology strategy., • Substantial experience managing a portfolio of business-critical IT services in a complex, multi-stakeholder and supplier-supported environment, • Demonstrable accountability for service strategy, governance, performance, customer experience, risk, financial management and continual improvement, • Experience owning and developing IT service management (ITSM) platforms, with a proven track record of evolving technology through the responsible use of automation, AI and continual service improvement to reduce manual handling, accelerate service delivery and improve customer experience, supported by measurable outcomes, • Experience managing and developing a Service Desk function, including Service Desk Agents and Service Analysts, setting direction, managing performance and building capability across direct and matrix teams, • Strong track record of influencing senior stakeholders, chairing governance forums and presenting complex service matters as clear business decisions, risks and outcomes, • Experience managing strategic suppliers and supplier governance, service contracts, performance obligations, improvement plans and commercial negotiations to optimise service value, • Experience overseeing service budgets, forecasts, cost optimisation, demand management and investment cases, • Proven leadership of major incidents, high-impact escalations, problem management and service recovery in pressured environments, • Strong practical knowledge of ITIL-aligned governance across incident management, service request fulfilment, problem management, change enablement, service level management, service design and transition, and continual improvement, • ITIL certification is essential, • Ability to define service measures and translate operational, financial and customer data into insight, priorities and evidence-based decisions, • Supporting technical and control knowledge covering monitoring, asset and software management, lifecycle planning, backup and recovery, disaster recovery, continuity planning, operational and service resilience, cyber security, data protection and governance controls, • Visible and credible leader who sets clear direction, creates accountability and develops high-performing teams, • Strategic thinker able to connect technology services, business priorities, customer experience and commercial outcomes, • Confident and influential communicator, effective from operational teams through to executive leadership, • Decisive under pressure, with sound judgement and the ability to balance service, risk, cost and business priorities, • Commercially aware and financially literate, with a strong focus on value, outcomes and responsible use of resources, • Skilled in negotiation, constructive challenge and conflict resolution across internal teams and external suppliers, • Analytical and evidence-led, able to turn complex information into clear priorities, decisions and executive messages, • Customer-focused and pragmatic, maintaining strategic perspective while ensuring operational commitments are delivered, • Resilient, adaptable and comfortable leading through ambiguity, organisational change and competing demands, • Committed to continual improvement, professional standards and building a mature, measurable service management culture Ensure adherence to: • ITIL Framework, • Quality (ISO 9001), • Information Security (ISO 27001), • Cyber essentials & Cyber essentials +, • Environmental Management (ISO 14001 / ESG) Consistently demonstrate Axians' UK core values: • Trust, Solidarity, Responsibility, Entrepreneurial Mindset & Autonomy, • Salary is based on experience and location., • Benefits include:, • Company Shares Scheme, Pension, Medical Insurance, Financial Planning Support, Death in Service, Medicash Healthcare Cash Plan, Permanent Total Disability Insurance, Enhanced Maternity/Paternity/Adoption Pay, Company Sick Pay, Hybrid Working, Investment in personal and professional training, Professional Memberships, Health checks, Wellbeing training and support, Employee Assistance Program, Flu jabs, Eyecare and of course paid holiday. Axians is a fun and growing business both in the UK and globally. We are part of a network of businesses where you can learn from and work with peers worldwide to help you achieve your ambitions. Supporting our employees and customers is at the heart of who we are. This means we can support a hybrid work environment, but we always work best in teams in person, either in our offices or on customer sites. Axians UK is a technology services partner that delivers transformative solutions to accelerate our customers' ambitions in today's ever-changing world. Whether they need tried-and-tested platforms or cutting-edge innovation, we commit to customer excellence and invest in long-term thinking. The strength of Axians' global network as part of VINCI Energies means our customers can rely on our incredible people to deploy technology that achieves critical operational outcomes, wherever you are and whatever your need. #J-18808-Ljbffr

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You will provide front of house support, coordinate facilities-related activities, and assist with events and meeting room management to ensure the smooth day-to-day operation of the building. The role requires 2+ years in reception/front of house, exceptional customer service, and strong organisati

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As a Front of House Team Member at our gym, you'll bring great communication skills, both face-to-face and over the phone. As a Member of the Front of House Team, you will:.

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Barista Maestro (Team Leader) - Join the UK's Largest Costa Franchise.Love coffee? Love people even more? Then this might just be the most rewarding move you'll make in your career.Costa Coffee franchise in the UK.Barista Maestros (Team Leaders).UK's favourite coffee brand for over a decade.Our miss

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Legends Global is redefining excellence in sport, entertainment and live events.With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality.We take a 360-degree, data-driven approach across Part

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering. Front of House duties include:. Previous experience working front of house in a hospitality or customer facing environment.

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Reception Team Member - Dublin.Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay.With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for th

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Team Member - Bar - Marston Green.Are you looking for a fun and fast paced environment to work in, with great benefits?.Could you help us create lasting memories for our customers by providing outstanding customer service?.Join Hollywood Bowl Group as a Team Member, in return you'll get:.The opportu

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We're currently recruiting in our Dublin Airport Premier Inn Hotel.Working 30 hours per week, paying up to €15.Nights Team Member – Dublin Airport Premier Inn Hotel .Come and be a Nights Team Member at Premier Inn in Dublin Airport.As the go-to for our hotel overnight guests, use your calm p

From stock checks to shift plans, you'll help keep things ticking behind the scenes so the front runs like clockwork.

Sedgemoor - Team Member - McDonald's.As a team member in McDonald’s you will be part of a team who creates and serves world famous burgers and amazing drinks while providing a clean and friendly environment for our travelling customers.In McDonald’s we are passionate in delivering a 5 star custo

As a Front of House Team Member (or Waiter), you set the tone. We want you front and centre, as you are, from day 1. Front of House Team Member - Molesey.

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From our amazing front-of-house team, our talented chefs, our hard-working housekeeping team and our welcoming receptionists, everybody plays a vital part.

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We're currently recruiting in our Guernsey St Peter Port (Admiral Park) location.Working 20 hours per week, paying up to £13.Hotel Team Member – Guernsey St Peter Port (Admiral Park) .Only applicable to on island applicants with the correct housing license & Right to work.You are the first perso

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We're currently recruiting in our Guernsey St Peter Port (Admiral Park) Premier Inn.Working 20 hours per week, paying up to £15.Kitchen Team Member – Guernsey St Peter Port (Admiral Park) Premier Inn.Only applicable to on island applicants with the correct housing license & Right to work.You’

Zizzi started in 1999 with a little wine, a big oven, and a dream of doing Italian food, our way.We don't do bland food, people or restaurants.You'll know us for bubbly pizza, fresh pasta, and good times.We can't open the doors to our guests without you.We're looking for a reliable Cleaner who takes

We're currently recruiting in our Dublin City Centre (North Docklands) Premier Inn.Working 15 hours per week, paying up to €15.Housekeeper – Dublin City Centre (North Docklands) Premier Inn.Come and be a Housekeeper at Premier Inn in Dublin City Centre (North Docklands).You’ll join a fun house

Maintenance Team Member - Dublin 8.Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay.With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal fo

Evening Cleaner - Warwick, Warwickshire.The Club Company is a premium collection of golf and country clubs across the UK.We blend golf, fitness, and wellness to offer a complete lifestyle.Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, e

General Assistant / Cleaner - Netherfield.Help Create an Exceptional Fitness Environment.At Everlast Gyms, we're committed to delivering outstanding fitness experiences for our members.Our clubs are built on high-quality facilities, exceptional service and an environment where people can train with