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Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The purpose of this newly created role in the LAB Operations Team is to create a ‘great place to work’ for our London employees and visiting clients to our office. The London office is a flagship office in our LAB (London, Amsterdam, Brussels) system, being the largest office, and the focus needs to be on creating and maintaining a ‘hub’ and thriving center, not only for our London-based employees but also for visiting employees from Amsterdam and Brussels; a destination place to work. The Facilities & Operations Senior Manager will be responsible for leading the delivery and optimization of a portfolio of best-in-class services and facilities at the local level, that cater for local requirements, and ensure parity with other LAB offices, creating a high-quality experience for the system as whole and encouraging inter-LAB mobility. You will work closely both with the Office Leader for London and local HR & Operations leadership, to support the delivery of their local goals for the office environment, and employee experience, the LAB Operations Senior Director and the rest of the LAB Operations Leadership Team, to deliver LAB-wide projects and improvements for the benefit of all offices. *Your responsibilities will include: * • Lead and execute the delivery of all local services and facilities, including Reception, Catering, Cleaning, M&E, Logistics, • Oversee in-house teams, all London vendor contracts and on-site vendor teams, day-to-day, ensuring SLAs and KPIs are adhered to and the highest levels of service delivery, coaching where required to improve performance, • Continuously look to improve the local office environment, local services and facilities, and employee / visiting client experiences – work in partnership with the Director, Operational Excellence on local/LAB-wide operational improvements., • Exercise sound commercial judgment and effectively track and manage all services within agreed Opex budgets, also local Capex project budgets – liaising with and conducting regular budget reconciliation meetings with local and LAB-Finance teams where required., • HS&E lead and responsible person on-site (internal mandatory training, risk assessment, DSE’s, Accident and near miss investigation) as supported by H&S consultants and Compliance / Auditing., • Active member of the Incident Response Team, regularly updating IRT documentation and organizing the bi-annual table-top exercises, to ensure systems and processes are robust and well maintained., • Oversee the delivery of front of house / reception services to a high standard for all visitors and employees., • Execute the delivery of all events and meetings within the London office, including working closely with internal stakeholders, the building reception to ensure a seamless visitor journey for guests, and IT/AV to ensure a good experience of technology., • Develop and inspire a high performing team of local resources / vendor personnel and grow that capability, as required, either with BCG or vendor resources, to meet the demands of the site., • Define clear roles and responsibilities within the operations team ensuring accountability and ownership and good cross-team working, also partnership with other local BST teams, i.e., IT/AV and HR., • Participate in onboarding and induction of new joiners to BCG, completing office tours and presentations, • As a key member of the LAB Leadership Team, build strong relationships with your peers, contribute actively and with a positive mind-set to any LAB-wide activities, discussions and initiatives, to ensure their success., • Partner with your local Amsterdam and Brussels Workplace Operations Manager counterparts, to understand their needs and provide strategic Operations solutions across all LAB offices. • Ownership and delivery of business improvement projects and office programs, across London, i.e., business continuity planning, incident response, and contribution to large-scale office programs across LAB, when required, i.e., roll-out of new technologies across all 3 sites. • Effective tracking of key operational metrics related to London, i.e., local attendance, space utilization, etc. that affords local leadership a detailed view of their real estate investments; space utilization, employee behaviors, and allows for the aggregation of data to a LAB level for a management dashboard. What You'll Bring • 8+ years’ experience working in an operational / service delivery leadership role in-house in an organization, • Experience working in a fast-paced professional service firm environment, • Extensive technical knowledge in a range of building services disciplines across facilities or estate management, with experience of managing both in-house teams and out-sourced providers, • Extensive knowledge of HS&E obligations, and experience in all practical aspects of deploying HS&E compliance, • Good with data; ability to analyze and interpret both technical and financial information, • Excellent English skills (verbal and written communication), • Excellent communication and presentation skills; confident user of the Microsoft Office Suite, • Ability to influence senior stakeholders with reason and logic, • University degree preferred, • Event management and client-experience related projects preferred, • Given the nature of the role, a typical week will require four days in the office as a minimum. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Friendly and professional attitude. Opportunity to work at one of Somerset's premier sporting venues.

Front of House – Marylebone Health Group. You’ll be the first point of contact for patients, visitors, and clinicians—setting the tone for the level of professionalism and care they can expect throughout their journey with us. Our expert team of medical professionals, physiotherapi

Front of House Receptionist - Private Fertility Clinic. We are seeking a warm, engaging and highly organised Front of House Receptionist to join a high-end private fertility clinic in Borehamwood. You will be the first point of contact for patients, providing a calm, welcoming and professional prese

Previous experience in a Front of House leadership role. Experience in every section of operating a pub restaurant. Serving food made from local ingredients of the highest quality,.

Front of House Manager – Premier Luxury Hotel. Front of House Manager / Luxury Hotel Leadership / Duty Management / People & Operations. This critical leadership role requires you to be the professional core of the operation, managing the Reception, Duty Management, and Night Audit teams to delive

Front of House Receptionist - Private Fertility Clinic. We are seeking a warm, engaging and highly organised Front of House Receptionist to join a high-end private fertility clinic in Borehamwood. You will be the first point of contact for patients, providing a calm, welcoming and professional prese

Front of House – Marylebone Health Group. You’ll be the first point of contact for patients, visitors, and clinicians—setting the tone for the level of professionalism and care they can expect throughout their journey with us. Previous front-of-house or receptionist experience (ideally in heal

Front of House Services Manager£31,107 Per AnnumPlymouth, DevonFull- Time (37. Hours per week)PermanentAre you passionate about creating welcoming spaces and delivering exceptional service?St Lukes Hospice is seek

Front of House & Office Manager. Lead front-of-house operations, being the first port of call and ensuring all guests and clients receive a warm welcome. Associate – Marketing, Events & Front of House.

Director at Front of House Recruitment & Front FM. Front of House Recruitment provided pay range. This range is provided by Front of House Recruitment.

You’ll be the go‑to for building and nurturing relationships with journalists, industry tastemakers, collaborators, influencers and our Founders – and you’ll take full ownership of the House of Hackney brand marketing and events calendar: originating, planning and executing everything from i

A facilities management company is seeking a Workplace Ambassador to manage Front of House services at their Birchwood office. Ideal candidates have previous experience in a similar role and proficiency in Microsoft Office. Responsibilities include assisting visitors, managing meeting rooms, and ens

A prestigious gastro pub in the UK is seeking an experienced General Manager to oversee daily operations and lead a high-performing front-of-house team.

The ideal candidate will oversee front-of-house operations and create unforgettable experiences for customers and staff. A prominent restaurant group in London is seeking a General Manager to lead their team at Canary Wharf. Required qualifications include previous managerial experience, strong dele

A large global law firm seeks a Receptionist to provide exceptional front-of-house services. The position offers a competitive salary of £29,000 to £30,000 along with excellent benefits including bonuses and health insurance. This role involves greeting clients and managing meeting room schedules

A luxury hotel in London is seeking a Rooms Division Manager to lead the Front Office and Guest Services. This full-time position offers a unique opportunity to contribute to the opening of a new luxury hotel and create memorable guest experiences.

Fantastic reception/ front of houseopportunity for a graduate or A Level candidatewho is smart, well-presented, well-spoken and wants to take ownership of a role. The receptionist / front of house will be a confident, poised and friendly individual. This is a perfect opportunity if you have had 6-12

As a key member of the national sales team, contribute to the achievements of the business’s overall growth plan by driving and delivering profitable sales. Demonstrated track record of delivering sales and profitable growth. To build a relevant, growing, and profitable home textile business by ex

House of Hackney is a restoration project rooted in Nature, Craft, Community and Awe! Inspired by nature’s living systems, we use creativity and business as catalysts to regenerate our common home. The manager will work closely with the Digital Product Manager and lead the Ecommerce Coordinator to

This is more than a front-of-house role! The successful candidate will be the spark that kicks off every guest’s experience. Join Our Front of House Team - Bring The Energy, Set The Vibe, Welcome The World To Arcade!. We are proud to work with industry-leading talent and recognise the importance o

The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportun

Driver of innovation, performance, and continuous improvement. Our client is a prestigious, large-scale commercial destination in the heart of London, known for its innovation, architectural excellence, and commitment to delivering outstanding workplace experiences in a multi-tenant environment. Cha

The staff team are fully qualified and experienced and their strength lies in the nurturing, understanding and loving approach they offer to our young people. Expert Training: Two weeks of fully funded induction. Join us and be part of something meaningful.

Full-time Team Leader vacancy at GAIL's - Ruislip.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised

Full-time Team Leader vacancy at GAIL's - Ruislip.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised

Participation in an annual individual performance review, including taking responsibility for maintaining record of own personal and/or professional development. Alert other team members to issues of quality and risk. Respect the privacy, dignity, needs and belief of patients, carers and colleagues.

Provide a warm, welcoming, and professional front-of-house service, greeting patients and managing incoming calls. With advanced facilities, modern technology and a multidisciplinary team of leading healthcare professionals, the clinic offers comprehensive services including maternity, gynaecology,

Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. No day will ever be the same, and yo

Support your store manager by deputising when they’re not working and delivering a variety of HR processes. Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan. We’re proud to be part of the Disability Co

As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As the first point of contact for almost ever

You will also be at the forefront of engaging with residents, businesses, and stakeholders to promote understanding, encourage participation, and ensure compliance with new waste collection services. BENEFITS: Our client offers excellent terms and conditions of employment including:. Our client is l

You will hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalentHave experience of working with young people affected by experiences of trauma and lossHave experience of

Support your store manager by deputising when they’re not working and delivering a variety of HR processes. Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan. We’ll look to you to help lead the store te

Today, hundreds of thousands of visitors do the same — and each one relies on their Sales team to help make their visit memorable, whether they’re purchasing tickets, upgrading to membership, or choosing a souvenir to take home. You’ll support the delivery of training, coach team members in ef

Be responsible for the safe keeping of technical and other equipment required for the efficient performance of duties, including operating expertise and interpretation of results. To act as lead officer holding responsively for dealing with complex operational delivery, enforcement and educatio

To join us you will need to demonstrate an understanding of the complexity of needs related to homelessness, especially mental ill-health, alcohol and substance misuse and offending, and a working knowledge of Safeguarding in this context. Our properties are places of safety, Psychologically Informe

Alongside this, you will offer day-to-day leadership and guidance to a team of Employment Specialists, modelling best practice and driving performance to achieve programme outcomes. Lead, support and motivate a team of Employment Specialists to champion customers and promote their value to employers

Take part in household duties and encourage independence. Work in partnership with families, social workers, and professionals. As a Team Leader you'll help create a safe, supportive, and enriching environment that promotes the physical, emotional, and social development of the young residents.

At least 1 year of manufacturing experience (35 years preferred). Key Responsibilities of the Production Team Leader.

We are seeking a Team Leader to support the Home Manager, Deputy Manager and Assistant Manager in all aspects of the home's management.

We provide warehouse and distribution alongside fresh, food manufacturing, co-packing and bonded divisions, working in partnership with some of the biggest household names in the food and drink sector. With over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of

With the inclusion of exclusive, world-class guidance from some of the world's most successful business mentors, it's no wonder this team is at the forefront of modern sales solutions within marketing. That's why their opportunities offer fantastic paths of progression with exceptional people. One o

Lead and participate in cross-departmental meetings with Transport, Warehouse, and Customer Service teams.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer s.

Airfreight Import Operations Team Leader 4 on 4 off days. Perform regular warehouse walk-throughs and bond checks; document and resolve discrepancies.

Lead and inspire a team of support staff, ensuring high standards of care and support are delivered consistently. We are looking for a motivated and experienced Support Team Leader / Service Manager to oversee our 6 bed supported living service in North Tyneside. Supervise, mentor, and develop staff

You'll be rectifying defective iron work, highway defects and interim reinstatements whilst working as partof a 2 man team. Were problem solvers with over 140 years of combined experience in engineering and infrastructure.