Trabajos front of house manager en BeckenhamCrear alertas

Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role Guest Experience Manager About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal—they should leave having enjoyed an unforgettable experience that keeps them coming back and recommending us to others. We're looking for an experienced, confident and passionate Guest Experience Manager to lead our Front of House team and drive exceptional hospitality standards across the restaurant. This is a hands-on leadership role for someone who thrives in a busy environment, leads by example, and understands that outstanding guest experiences are created through attention to detail, consistency and genuine hospitality. The Role As Guest Experience Manager, you will be responsible for the day-to-day management of our Front of House operation, ensuring every guest receives warm, efficient and memorable service. You'll inspire and develop your team, resolve guest concerns with confidence, maintain high operational standards, and ensure the restaurant consistently delivers the Hot N Juicy experience. Alongside service leadership, you'll also oversee key administrative and operational duties that keep the restaurant running efficiently. Key Responsibilities Guest Experience • Deliver exceptional customer service at every touchpoint., • Create memorable guest experiences that encourage repeat visits., • Build relationships with regular guests and recognise returning customers., • Handle complaints professionally and resolve issues quickly., • Monitor guest feedback and implement improvements., • Ensure restaurant presentation and cleanliness remain exceptional throughout service. Leadership • Lead, motivate and develop the Front of House team., • Conduct pre-service briefings and communicate daily priorities., • Coach staff to deliver consistently high hospitality standards., • Monitor staff performance and provide ongoing feedback., • Support recruitment, onboarding and training of new team members. Operations & Administration • Prepare and manage weekly staff rotas., • Respond to customer emails and booking enquiries., • Complete daily and weekly management reports., • Produce end-of-day (EOD) reports and analyse key performance figures., • Monitor labour costs and staffing levels., • Support stock ordering where required., • Ensure company procedures and service standards are consistently followed., • Work closely with the kitchen and management team to deliver seamless service. Compliance • Ensure all health & safety and food hygiene standards are maintained., • Complete daily operational checks., • Support opening and closing procedures., • Ensure licensing and company policies are adhered to. What We're Looking For We're looking for someone who: • Has previous experience managing a busy restaurant or hospitality venue., • Is passionate about customer service and hospitality., • Has excellent leadership and people management skills., • Remains calm under pressure in a fast-paced environment., • Is organised, proactive and solutions-focused., • Is confident using Microsoft Office, email and restaurant management systems., • Has excellent written and verbal communication skills., • Can confidently manage both operational and administrative responsibilities. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive salary., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to help shape one of London's fastest-growing independent restaurant brands.

The Birds Nest, Brixton is looking for a confident, experienced Front of House Manager to take ownership of our restaurant and bar service. This is a hands-on leadership role with genuine operational responsibility. You will lead the front of house team, own service standards, manage the floor during service, and be the operational point of contact when senior management is not on site. You will be involved in running service yourself, greeting guests, managing sections and communicating with the kitchen and bar, but your primary responsibility is to ensure the entire front of house operation runs to a high standard, consistently, every shift. We are looking for someone who takes ownership without being told, spots problems before they escalate, and holds the team to high standards through their own example and clear direction. Key Responsibilities: Service Leadership • Lead and own the restaurant floor during service, • Manage section allocation so every team member has clear ownership and accountability, • Act as the primary point of communication between floor, kitchen, bar and management during service, • Support the team with greeting guests, taking orders, running food and drinks, clearing and resetting tables, • Monitor guest experience across the whole restaurant at all times, • Keep service calm, structured and professional under pressure, • Make sure staff are working with urgency, staying in section, and meeting service standards, • Handle guest issues calmly, professionally and to resolution, • Conduct pre-service briefings and ensure the team is fully prepared before service begins, • Check bookings, large groups, allergies, dietary requirements and special requests before every service Operational Ownership As Front of House Manager, you will take full responsibility for opening, during-service and closing standards. Some tasks will be delegated to the wider team, but ownership of standards and follow-through sits with you. You will own and maintain key operational documents, including: • Opening Checklist, • During-Service Cleaning Checklist, • Closing Checklist, • Handover Notes, • Incident Notes, • Maintenance Notes, • Delegate tasks appropriately and follow up to ensure nothing is missed, • Report service issues, incidents, maintenance problems and operational concerns to senior management, • Identify recurring issues and proactively work to resolve them, • Maintain cleanliness and organisation throughout the restaurant at all times Team Management • Provide clear direction and support to the front of house team during and outside of service, • Support the onboarding and training of new team members, • Set and maintain high standards of conduct, presentation and service, • Be a consistent, steady presence that the team can rely on What We Are Looking For: • Proven experience in a front of house management or senior supervisory role, • Confident leading a team during service, including during high-pressure periods, • Calm, composed and authoritative under pressure, • Highly organised and proactive: someone who acts without being prompted, • Comfortable giving clear direction to other members of staff, • Warm, professional and genuinely guest-focused, • Strong communicator across floor, kitchen and bar, • High standards on cleanliness, structure and attention to detail, • Comfortable being hands-on whilst still maintaining overview of the floor, • Serious about service quality and consistent operational standards Experience Required: • Previous front of house management, floor management, restaurant supervisor or senior front of house leadership experience required (minimum one year in a lead role), • Strong table service experience in a restaurant or bar environment, • Experience in a fast-paced, high-volume hospitality setting, • Solid understanding of sections, service flow, guest experience and team communication, • Confidence handling guest complaints and supporting junior team members, • Experience owning and maintaining operational checklists, handover notes and shift documentation Hours: This is a full-time role of around 40 hours per week, generally across Tuesday to Saturday. Evening and weekend availability is essential, including Friday and Saturday closes. Exact shifts may vary depending on business needs, events and private hires. Occasional additional hours may be available during busy periods, private hire bookings or special events. Any overtime will be agreed in advance. Benefits: • 75% staff discount on food, • 50% discount on drinks, • 50% discount on Rooftop Saunas sessions, subject to availability and booking policies, • Opportunity to take real ownership in a growing independent restaurant, • Supportive, hands-on management team, • A role where your leadership and standards will directly shape the guest experience Salary: £16.00 per hour plus tips Location: The Birds Nest, Brixton 6 Canterbury Crescent London SW9 7QD

Pay: Competitive hourly rate + service charge Shifts: Flexible, evenings & weekends We’re hiring confident Guest Experience Associates to deliver a high-energy, premium dining experience. This role is about guiding guests, making strong recommendations, upselling food and drinks, and ensuring guests feel looked after in our QR-led ordering environment. You will welcome and engage guests, guide them through the QR menu, recommend signature dishes and high-ticket items, upsell naturally, support smooth service flow, and maintain a clean, organised section. You’ll also be comfortable taking part in social media content such as short videos or photos during service when required. We’re looking for confident, friendly, well-presented team players who enjoy engaging with guests and aren’t afraid to upsell. Hospitality experience is a plus but not essential — attitude matters most. Join a fast-growing brand with great team culture, strong management, and real opportunities to grow.

Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

Line Cook About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we're passionate about delivering bold flavours, high-quality food and an unforgettable dining experience. We're looking for an experienced and reliable Line Cook to join our kitchen team. This is more than just a cooking position. As one of our senior chefs, you'll play a key role in maintaining kitchen standards and, in the absence of the Kitchen Manager, act as the second-in-command, helping lead the team and ensuring service runs smoothly. The Role As a Line Cook, you'll be responsible for preparing and cooking food to company standards while maintaining speed, consistency and presentation during busy services. You'll support the Kitchen Manager with day-to-day operations, supervise junior kitchen staff when required and ensure all food safety and hygiene procedures are followed. Key Responsibilities Kitchen Operations • Prepare and cook menu items to company recipes and specifications., • Maintain speed, consistency and quality during service., • Ensure all dishes leave the kitchen to the highest standard., • Complete daily prep and mise en place., • Minimise food waste through correct portioning and stock rotation. Leadership • Support and guide junior kitchen staff., • Assist with training new team members., • Ensure kitchen standards are maintained throughout each shift., • Act as the senior member of the kitchen team when the Kitchen Manager is absent., • Help coordinate service and communicate effectively with Front of House. Kitchen Management Support • Assist with stock counts and inventory management., • Notify management when stock levels are running low., • Receive and organise deliveries., • Support ordering where required., • Ensure all opening and closing procedures are completed correctly. Food Safety & Compliance • Maintain excellent food hygiene and HACCP standards., • Ensure kitchen cleaning schedules are completed., • Follow all company health and safety procedures., • Maintain a clean and organised workstation at all times. What We're Looking For We're looking for someone who: • Has previous experience working as a Line Cook or Chef de Partie in a busy kitchen., • Can work confidently under pressure., • Has excellent organisation and communication skills., • Can lead a team when required., • Has strong knowledge of food safety and hygiene., • Is reliable, hardworking and takes pride in producing consistently excellent food. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive pay., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to grow within one of London's fastest-growing independent restaurant brands.

Sweet Jerk is all about good food, good vibes, and real Caribbean flavour. We serve tasty, feel-good food fast — not fancy, just proper flavour done right. We’ve been open in Beckenham for just over a year and we’re growing fast — with big plans to open more sites. This is your chance to join a team that’s building something special and help shape how our kitchens run. The Role We’re looking for a Kitchen Crew Lead — someone who’s worked in a busy kitchen and knows how to run a smooth shift. If you’ve led or trained others in places like Nando’s, Wingstop, Five Guys, or McDonald’s, this will feel familiar. You’ll be the one keeping the kitchen organised, supporting your crew, and making sure every meal hits Sweet Jerk standards. You’ll also help new starters learn the ropes, keep on top of prep, and make sure the kitchen always runs clean, safe, and smooth. Key Responsibilities • Lead and motivate the back-of-house team to deliver high-quality, consistent food at speed., • Manage prep levels, ticket times, and service flow for smooth, efficient operation., • Train and develop team members to follow Sweet Jerk standards in quality, safety, and presentation., • Oversee daily stock checks, par levels, and deliveries, keeping waste low and efficiency high., • Ensure food-safety, SFBB logs, and hygiene standards are met at all times., • Support rota planning, shift cover, and clear communication with the front-of-house team., • Jump on the line when needed — lead by example and bring positive energy to every shift. What We’re Looking For ✅ 2 + years’ experience in a fast-paced kitchen.✅ 1 + year in a supervisory or management role (e.g. Kitchen Crew Lead, BOH Supervisor, Shift Leader, Assistant Manager).✅ Strong organisational skills and the ability to stay calm under pressure.✅ A natural motivator who builds positive team culture.✅ Flexibility to work evenings and weekends.✅ A passion for Caribbean food, culture, and customer experience. Why You’ll Love Working at Sweet Jerk ⭐ We’re building a brand from the ground up — you’ll help shape it.⭐ Big opportunities for growth as we open more restaurants.⭐ Supportive, family-style team culture (we call our team Jerk Stars).⭐ Great food, great people, and plenty of good vibes.⭐ Free staff meals and training provided. How to Apply If you’re a natural leader who loves a fast-paced kitchen and wants to help grow something fresh, we’d love to hear from you.Apply now with your CV and a short message telling us why you’d be a great fit for Sweet Jerk Job Type: Full-time Application question(s): • What experience do you have with Caribbean cuisine, and if none, what interests you in working with it?, • Are you available to work evenings and weekends? Experience: Kitchen management: 1 year (preferred)

About the Role We are seeking a skilled and passionate Chef to join our pub kitchen team. The successful candidate will be responsible for preparing high-quality meals, maintaining food safety standards, and helping deliver an excellent dining experience for our customers. Key Responsibilities Prepare, cook, and present menu items to a high standard. Ensure consistency, quality, and portion control in all dishes. Maintain a clean, safe, and organized kitchen environment. Follow food hygiene, health, and safety regulations at all times. Assist with menu development and seasonal specials. Monitor stock levels and help with ordering and inventory management. Minimize food waste and control kitchen costs. Work effectively with kitchen and front-of-house teams during busy service periods. Support the training and development of junior kitchen staff where required. Requirements Previous experience as a Chef, Cook, or similar role in a pub, restaurant, or hospitality setting. Knowledge of food preparation, cooking techniques, and kitchen operations. Understanding of food hygiene and HACCP principles. Ability to work under pressure in a fast-paced environment. Strong organizational and time-management skills. Team player with a positive attitude and good communication skills. Food Safety Certificate (preferred). What We Offer Competitive pay and opportunities for progression. Flexible working hours. Staff meals during shifts. Employee discounts. Supportive and friendly working environment. Ongoing training and development opportunities.

Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal. They should leave having had an experience they want to talk about and return to again and again. We are seeking an experienced and passionate Guest Experience Manager to lead our Front of House operation and champion exceptional hospitality standards throughout the restaurant. This is a hands-on leadership role for someone who understands that guest experience goes beyond service and is about creating memorable moments, anticipating needs and building genuine relationships with guests. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required, • Weekend working is essential, • The successful candidate will be expected to work most weekends due to the nature of the business, • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance Essential Experience Applicants must have: • Previous experience within hospitality management, • Strong guest experience or customer experience background, • Experience leading and developing Front of House teams, • Experience dealing with guest complaints and service recovery, • Excellent communication and interpersonal skills, • A strong understanding of premium hospitality standards, • Confidence working in a fast paced restaurant environment Hospitality Experience Required We are looking for someone who truly understands hospitality. This means: • Greeting every guest warmly and creating a welcoming atmosphere, • Anticipating guest needs before they ask, • Understanding special occasions and making them memorable, • Building rapport with returning guests, • Creating a seamless dining journey from arrival to departure, • Leading by example and inspiring the team to deliver exceptional service every day Key Responsibilities Guest Experience • Lead the guest journey and ensure every guest receives outstanding service, • Handle guest concerns professionally and effectively, • Monitor guest feedback, reviews and implement improvements, • Create memorable experiences that encourage repeat visits, • Drive service standards across the restaurant Team Leadership • Lead, coach and motivate the Front of House team, • Conduct training and regular performance conversations, • Manage staff attendance, punctuality and standards, • Ensure company policies and procedures are followed, • Foster a positive and professional team culture Operational Responsibilities • Oversee daily Front of House operations, • Manage reservations and table management systems, • Work closely with kitchen and bar teams to ensure smooth service, • Ensure restaurant presentation standards are maintained at all times, • Support rota planning and labour management where required What Success Looks Like Success in this role means: • Guests consistently receive exceptional service, • Positive online reviews and guest feedback increase, • Strong staff morale and low turnover, • Smooth and efficient service periods, • High standards are maintained every day, • Guests leave saying, "That was an experience, not just a meal." Why Join Us Hot N Juicy Shrimp LDN is entering an exciting new chapter, focusing on elevated, adult-centred dining experiences, memorable hospitality and continued growth. This is an opportunity to help shape the future of our guest experience and become a key part of our leadership team. If you are passionate about hospitality and believe every guest deserves an unforgettable experience, we would love to hear from you.

Join nook! We are seeking passionate and skilled individuals to join our team as Smash Burger Chefs and Front of House Staff. You will be essential in creating exceptional smash burgers and delivering an outstanding customer experience in our fast-paced and exciting kitchen environment. Your Responsibilities: • Prepare and cook premium smash burgers to consistently high standards., • Master the unique smash technique to achieve the perfect crust and flavour., • Maintain high standards of food quality, presentation, and portion control., • Ensure strict adherence to food hygiene and safety standards at all times., • Manage grill station setup, stock rotation, and cleaning duties., • Work efficiently and effectively during busy service periods., • Support the wider kitchen team to ensure seamless operations. What We’re Looking For: • Previous experience as a burger chef, grill chef, line cook, or a similar role., • Alternatively, experience in a front of house position., • We also welcome candidates with a strong passion to learn, even without prior experience!, • Knowledge of food safety and kitchen hygiene procedures., • Ability to thrive under pressure in a fast-paced setting., • Strong attention to detail and a genuine pride in producing quality food., • A positive attitude, reliability, and a collaborative team spirit., • A passion for burgers and the vibrant street food culture. Experience is valued, but a keen desire to learn and grow within our team is equally important!

Job Title: General Manager – Suuyar Restaurant (Peckham) Location: Peckham, London (multi-site role covering 2 restaurants + street food) Type: Full-time, permanent About Us Suuyar Restaurant is a thriving Nigerian/African-inspired spot in Peckham, known for authentic suya and a popular all-you-can-eat buffet on Fridays–Sundays. With two restaurants and a busy street food operation, we’re growing fast and need a strong leader to help us scale while delivering excellent food and service. The Role You will take full operational responsibility for day-to-day running across our sites, reporting directly to the owner. This is a hands-on leadership position perfect for someone who wants to run venues like their own business. Key Responsibilities: Lead, schedule, train, and motivate staff teams; handle recruitment and performance. Manage staff shifts and ensure smooth front-of-house and kitchen operations. Oversee social media engagement, Google reviews, and guest feedback. Maintain accurate records for bookkeeping, stock, VAT, and daily finances (support from accountant provided). Ensure full compliance with health & safety, fire regulations, food hygiene, and alcohol licensing obligations (critical). Act as (or support) the Designated Premises Supervisor. Drive performance during peak times, including the busy weekend buffet. Work with the owner on business improvements and problem-solving. Requirements: Proven experience as a General Manager, Operations Manager, or senior role in a busy restaurant/pub/hospitality setting (multi-site advantage). Valid UK Personal Alcohol Licence (essential) and experience as DPS. Strong knowledge of UK licensing laws, health & safety, and food regulations. Excellent leadership, communication, and customer service skills. Organised with good IT/admin skills (rotas, basic reporting). Right to work in the UK. Passion for African cuisine or hospitality a big plus! What We Offer: Competitive salary and bonus tied to performance. Opportunity to shape a growing local business. Supportive owner who wants to step back from daily ops. Meals on shift and a vibrant team environment. If you’re a proactive leader ready to take ownership and help us thrive, apply with your CV and a short note on why you’re a great fit.

Assistant General Manager (AGM) Role Summary Mimosa is a multi-level restaurant, cocktail bar, rooftop, and late-night venue in the heart of Clapham. We are looking for an experienced Assistant General Manager to support the General Manager in leading a high-volume, wet-led operation. This role is ideal for someone with strong experience in cocktail bars, late-night venues, rooftop bars, clubs, or other drink-led hospitality businesses. You will be responsible for driving sales, leading teams, maintaining licensing compliance, and delivering exceptional guest experiences. Key Responsibilities • Support the General Manager in the day-to-day running of the venue., • Lead high-volume restaurant, bar, rooftop, and late-night operations., • Drive wet sales performance, upselling, VIP bookings, and guest engagement., • Manage and develop front-of-house and bar teams., • Ensure compliance with licensing laws, Challenge 25, and venue procedures., • Work closely with security teams to maintain a safe and controlled environment., • Support recruitment, training, scheduling, and performance management., • Monitor stock control, labour costs, cash handling, and daily reporting., • Handle guest feedback, complaints, and service recovery professionally., • Act as Manager on Duty when required. Requirements • Minimum 3 years' management experience in a high-volume, wet-led hospitality venue., • Previous experience as an AGM, Bar Manager, Duty Manager, Senior Floor Manager, or similar., • Strong knowledge of UK licensing regulations and Challenge 25., • Proven experience managing late-night operations and busy service periods., • Strong commercial awareness, including wet GP, labour control, and stock management., • Experience working alongside door supervisors and security teams., • Excellent leadership, communication, and organisational skills., • Flexible availability, including evenings, weekends, and late-night shifts. Salary: £45,000–£50,000 + Service Charge Location: London SW4 Job Type: Full Time Start Date: Immediate

We’re looking for an energetic, reliable bartender to join our team full time. What you’ll do: • Make drinks quickly and accurately according to recipes, • Greet customers, take orders, and keep the bar area clean and stocked, • Handle cash and card payments, manage tabs, • Follow alcohol serving laws and safety rules, • Work with kitchen and wait staff to keep service smooth Requirements: • Previous bartending or barback experience preferred, • Good memory, fast pace, and positive attitude, • Able to work weekends, holidays, and late nights, • Must be 21+ and legally eligible to work Shift timing • Evening shift: 4:00 PM to 11:00 PM Full time means you’ll work a mix of these shifts to cover 25 or 30 hours per week. Schedule varies weekly. If interested, send your name and experience to the bar.

Restaurant Manager | 6 shifts (42hrs) | £40k - 42Kannual salary. We are currently looking for a passionate Restaurant Manager to join our lovely team at The Begging Bowl in Peckham. Our FOH are known for their friendly, warm and knowledgeable service and we are looking for someone who is a genuine people person, who loves food and has great organisation and attention to detail. You will need at least 1 years management experience. The Begging Bowl is an independent modern Thai restaurant which opened in 2012 by Jamie Younger. Our kitchen serves exciting dishes for sharing using a combination of quality local produce, authentic Thai ingredients and traditional Thai processes. All our pastes and sauces are made from scratch down to our homemade coconut cream. We are a small team and you will have plenty of room to share your ideas and grow within the restaurant. We offer a great work life balance with 28 days holiday a year including 4 days for Christmas and NYD off. We also offer 50% discount for you and a friend when dinning once a month. We look forward to hearing from you :-)