53 Best front of house manager Jobs in Surbiton (July 2025)

Job Summary We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced environment in a boutique hotel in East Putney. The ideal candidate will possess a passion for hospitality and demonstrate exceptional guest service skills. As a Server, you will be responsible for providing an outstanding dining experience by taking orders, serving food and beverages, coordinating with chefs and ensuring customer satisfaction throughout their breakfast. Responsibilities Greet guests warmly and provide them with menus Take food and drink orders accurately and promptly Upsell menu items to enhance the dining experience Ensure food safety standards are met during food preparation and service Serve food and beverages in a timely manner while maintaining high presentation standards Respond to guest inquiries and resolve any issues or complaints efficiently Collaborate with kitchen staff to ensure smooth service flow Maintain cleanliness of the dining area, including tables, chairs, and utensils Assist in training new staff members as needed Skills Previous experience in a hotel or hospitality setting is preferred Strong knowledge of food safety practices Ability to upsell menu items effectively Basic culinary skills for food preparation tasks Excellent time management skills to handle multiple tables efficiently Proficient in basic maths for handling bills and payments Outstanding guest service skills with a friendly disposition Familiarity with kitchen operations and teamwork Job Types: Full-time, Zero hours contract

The Shop Manager will be responsible for the day-to-day operation and overall management of the Tops Pizza takeaway branch located in Walton. This role requires strong leadership, operational oversight, and excellent customer service skills to ensure smooth running of the store, staff performance, product quality, and customer satisfaction. Key Responsibilities: Operational Management: Oversee the daily operations of the takeaway shop, ensuring timely and accurate food preparation and delivery. Manage stock levels, order supplies, and ensure proper inventory control to avoid shortages or wastage. Ensure cleanliness, hygiene, and safety standards are consistently maintained in accordance with food safety regulations. Handle any on-site issues with equipment, supplies, or service, escalating as required. Staff Management: Recruit, train, supervise, and schedule staff including kitchen crew, delivery drivers, and front-of-house employees. Provide leadership, motivation, and support to the team to maintain high morale and productivity. Monitor staff performance and implement disciplinary measures or performance improvement plans where necessary. Maintain compliance with employment laws, including health and safety, working hours, and pay requirements. Customer Service: Ensure exceptional customer service is delivered consistently across all interactions – in-store, phone, and online. Address customer complaints and feedback professionally and promptly to resolve any issues and maintain customer loyalty. Monitor delivery times and service efficiency to meet or exceed customer expectations. Financial Management: Oversee cash handling procedures and ensure accurate daily reconciliation of sales and expenditures. Assist in budgeting, cost control, and achieving sales targets. Implement promotional strategies to boost sales and improve customer reach. Compliance and Reporting: Ensure compliance with all food hygiene, safety, and licensing regulations. Maintain required documentation including health & safety logs, food temperature records, and delivery logs. Provide regular reports on staff performance, sales trends, and operational challenges to senior management.

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Wimbledon restaurants ltd

Head Waiter / Waitress

Light On the Common is a well regarded neighbourhood restaurant in Wimbledon village. We are looking for a full time waiter/ess to join our amazing team and to perform some supervisor shifts. You must have at least one year’s relevant experience, be customer focused, smiley, lead by example, be proactive, have barista and bar experience, be punctual, hard working and fun to work with. £16-17 per hour

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Home SW15

Head Waiter / Waitress

Serious food & drink brought to you by playful people. - Looking for a FULL TIME HEAD WAITER who can properly boss a section and is looking to take their first step in to management. (40 TO 48 HRS PER WEEK) - GOOD FOOD GUIDE 100 BEST LOCAL RESTAURANTS, UK 2024 - LOCAL RESTAURANT OF THE YEAR 2025, TIME & LEISURE - We are a proudly independent restaurant based in Putney, South West London who are looking for a FULL TIME HEAD WAITER to join Alex and his brigade on the floor. You must have relevant experience working in solid independent restaurants. - THE GOOD BITS - Great team, a lot of whom have worked at the restaurant since opening in 2017. No conveyer belt of people coming and going. Flexible working pattern so every weekend off request isn't a no! Closed Sunday evenings because it's the worst shift in the world and we like to go to the pub like normal people too. Closed over Christmas. No silly early starts or silly late finishes. Cracking staff brekkie & staff lunch. Proper knees up every 3 months. Staff trips to distilleries & vineyards. - If this sounds like a bit of you then do get in touch. Craig & The Home Team

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CURRY LEAVES UK LIMITED

Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.

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