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About us Part of London Regional HotelsThe Lensbury Resortis located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club a 155 bedroom hotel meeting and events space restaurant and bar Spa and 25 acres of gardens and grounds. The Role We are looking for an experienced and personable Reception Manager to lead the Front of House team at The Lensbury Club. As the face of the Club you will ensure all members and visitors receive a warm professional welcome and enjoy seamless service throughout their visit. You will support the Leisure Operations Manager in day to day operations and play a key role in training and developing the team to uphold our high service standards. Key Responsibilities • Supervise and support the Reception team to deliver an exceptional efficient and friendly service at all times., • Act as the first point of contact for member and guest queries resolving issues promptly and diplomatically., • Maintain accurate records of member interactions bookings and system entries using our club management software., • Liaise closely with other departments (including Fitness Spa Hotel F&B Racquets Watersports and Membership) to ensure a joined-up experience, • Monitor and manage member feedback to ensure all feedback is responded to by appropriate manager provide monthly KPI reporting along with qualitative data to provide valuable insight in driving service standards and member offering., • Ensure payment handling till reconciliation and reporting procedures are correctly followed., • Lead the training and on boarding of all Reception team members., • Oversee shift planning team rotas and breaks to maintain optimum staffing levels., • Train coach and mentor team members to deliver consistently excellent customer service., • Drive the leisure retail offering ensuring member needs and brand standards are met; management of stock levels regular auditing and presentation of stock. Essential: • Previous experience managing a front-of-house or Reception team in a premium leisure hospitality or private members club., • A passion for customer service., • Confident leadership and team development skills., • Outstanding interpersonal and communication skills., • Professional appearance and conduct., • High attention to detail and organisational ability., • Strong IT literacy and experience with Reception or Membership systems., • First Aid at Work certificate, • Team member discounts at The Lensbury and across the LR portfolio, • Use of some leisure facilities including gym & swimming pool, • EAP with 24/7 helpline for you and your family, • Benefits portal with Hospitality Rewards offering discounts across many major brands, • Staff Awards and Social events throughout the year, • Free meals whilst on duty, • Cycle to work scheme, • Free parking, • Refer a Friend programme, • Paid annual leave of 28 days including public holidays Required Experience: Manager Key Skills Corrosion Inspection,In House Legal,Aircraft,DCS,Biology Employment Type : Full-Time Experience: years Vacancy: 1

We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satis

Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Front of House Supervisor based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. Lead by example – ensure Front of House team members u

Daytona Sandown Park is recruiting for Front Of House Assistants. Daytona Sandown Park is currently looking for friendly, confident, enthusiastic & reliable Front of House staff to join our fun and busy team. Ensure all Front of House and customer facing areas are always maintained and well presente

Heading up the Front of House operations, leading the concierge and porter team in their provision of a 5* luxury service to residents and their guests. Senior Concierge / Front of House Chelsea c£38k. On one site, in Chelsea, they are now looking to appoint Senior Concierge / Front of House as f

Laduree Front of House with Barista Experience - Job Description. As a Ladurée Front of House, you play a crucial role in delivering Ladurées renowned luxury dining experience. Greet guests with warmth and professionalism, creating a welcoming atmosphere that reflects Ladurées elegance and sophis

CATERING OPERATIONS LEAD / FRONT OF HOUSE TEAM MEMBER Are you passionate about hospitality and looking for an exciting role at Greater London's premier outdoor karting venue? Daytona Sandown Park, part of Daytona Motorsport – the UK's leading outdoor kart racing provider since 1990 &n

Acting as both Front of House Manager and Deputy to the Client Services Manager, you will be a key partner in driving service innovation, people engagement, and seamless collaboration across departments. Front of House & Deputy Client Services Manager. You will be looking after a large team of 28 ba

Acting as both Front of House Manager and Deputy to the Client Services Manager, you will be a key partner in driving service innovation, people engagement, and seamless collaboration across departments. Front of House & Deputy Client Services Manager. You will be looking after a large team of 28 ba

CATERING OPERATIONS LEAD / FRONT OF HOUSE TEAM MEMBER. Catering Operations Lead/Front of House Team Member. You'll oversee all aspects of the catering department, including:.

CATERING OPERATIONS LEAD / FRONT OF HOUSE TEAM MEMBER. Catering Operations Lead/Front of House Team Member. Are you passionate about hospitality and looking for an exciting role at Greater London's premier outdoor karting venue? Daytona Sandown Park, part of Daytona Motorsport the UK's leading outdo

Our Market Kitchen departments are challenging and fast-paced, you'll prepare and serve fresh meals to a high standard, while working with our front of house team to deliver great quality dishes to our customers on time. Our store teams are at the heart of the local community and our colleagues prov

Are you passionate about hospitality and looking for an exciting role at Greater Londons premier outdoor karting venue? Daytona Sandown Park, part of Daytona Motorsport the UKs leading outdoor kart racing provider since 1990 is hiring aCatering Operations Lead/Front of House Team Membe

Our Market Kitchen departments are challenging and fast-paced, youll prepare and serve fresh meals to a high standard, while working with our front of house team to deliver great quality dishes to our customers on time. Our store teams are at the heart of the local community and our colleagues provi

Job Description CATERING OPERATIONS LEAD / FRONT OF HOUSE TEAM MEMBER Are you passionate about hospitality and looking for an exciting role at Greater London's premier outdoor karting venue? Daytona Sandown Park, part of Daytona Motorsport the UK's leading outdoor kart racing provider since 1990 i

The Front of House Team for Orleans House Gallery and Richmond Arts Service provides a crucial role in ensuring visitors have an enjoyable and safe visit to a beautiful cultural space situated just off the banks of the Thames in Twickenham. Some posts may be exempted under the Rehabilitation of Offe

As a key member of the national sales team, contribute to the achievements of the business’s overall growth plan by driving and delivering profitable sales. Demonstrated track record of delivering sales and profitable growth. Awareness of market and undertake regular market research to ensure corr

Front of House Assistant: a typical day. With live-in roles across hospitality, housekeeping, gardening, spa, and operations, you’ll build new skills while surrounded by the breathtaking beauty of the Isles of Scilly. Undertake front of house duties, ensuring a superb customer service experience.

This role requires a proactive professional with a strong Front of House or hospitality background, exceptional customer service skills, and a keen eye for detail. We are seeking to appoint a Facilities & Events Assistant to join our dynamic team, responsible for the execution of all facilities and

A hospitality company in the Isles of Scilly is looking for a Front of House Assistant. This role offers the chance to work in beautiful surroundings with accommodations included.

The Front of House Team for Orleans House Gallery and Richmond Arts Service provide a crucial role in ensuring visitors have an enjoyable and safe visit to a beautiful cultural space situated just off the banks of the Thames in Twickenham. The Richmond Arts Service is looking for Gallery Front of Ho

A leading workplace catering company is seeking a hands-on General Manager for their site in Bristol. The ideal candidate will have a robust management background, a passion for customer service, and the ability to lead the team in delivering exceptional food and coffee experiences.

A staffing agency in the United Kingdom is seeking Front Of House Event Staff for a series of December events at a well-known distillery. The position offers an hourly rate of £12.

Are you passionate about hospitality and looking for an exciting role at Greater London's premier outdoor karting venue? Daytona Sandown Park, part of Daytona Motorsport the UK's leading outdoor kart racing provider since 1990 is hiring aCatering Operations Lead/Front of House Team Memberto help xxu