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Job Title: Head of Partnerships & Programs Role Type: Full Time, Permanent Location: Kingston Upon Thames Start Date: March / April The role in a nutshell: This role exists to build scalable, repeatable, commercial partner-led growth for Tru. As Head of Partnerships & Programs, you will own Tru’s Partnerships, Affinity & Affiliates channel as a full commercial growth engine with clear revenue accountability, forecasting and performance ownership. This is not a marketing role. It is a senior commercial leadership role, responsible for designing, scaling and optimising a partner-led distribution channel that sits alongside Direct and Trade as one of Tru’s core revenue pillars. You will define who Tru partners with, how those partnerships are structured, how they perform commercially, and how the channel scales over time. Why Join Tru? TruTravels exists to create experiences that go beyond the ordinary, for our travellers and for the people who build the brand behind the scenes. We’re a fast-moving, purpose-led company that believes work should be meaningful, collaborative, and challenging in the right ways. We care deeply about the experiences we create, the people we work with, and the impact we have on the world around us. At Tru, you’ll find real ownership, room to grow, and the opportunity to be part of something that’s constantly evolving. We encourage curiosity, back people to take responsibility, and support each other to raise the bar without losing the sense of fun and connection that makes this place special. If you’re looking for a place where you can do work that matters, be part of a genuine community, and help build something that doesn’t settle for ordinary, you’ll feel right at home. What success looks like Success in this role means Partnerships becomes a predictable, scalable and material revenue channel for Tru. You will have: • A clear partner strategy and prioritisation framework, • A diversified portfolio of high-performing partners, • Accurate Sales Production forecasting and revenue visibility, • Strong commercial deal structures, • A team and operating model that can scale Key responsibilities Channel ownership & commercial accountability You own the full commercial performance of the Partnerships, Affinity & Affiliates channels. This includes: • Overall revenue and growth targets for the channel, • SP forecasting and revenue planning, • Channel-level performance tracking and reporting, • Identifying growth opportunities and revenue gaps, • Ensuring Partnerships is treated as a core commercial pillar, • You are accountable for building a partner channel that performs. Affinity, creator & affiliate programmes You own the structure and performance of all partner programmes. This includes: • Designing and scaling affinity partnerships, • Owning creator-led growth initiatives, • Building and optimising affiliate programmes, • Developing repeatable partnership models, • Ensuring partner programmes are commercially viable and scalable, • You turn partnerships into a system, not one-off launches. Partner strategy & prioritisation You define who Tru partners with and why. This includes: • Setting the overall partner strategy, • Prioritising creators, brands, communities and platforms, • Deciding which partnerships are strategic vs tactical, • Aligning partner strategy to Tru’s long-term brand and growth goals, • Ensuring partnerships support Tru’s evolution into a lifestyle brand, • You decide where Tru invests its partnership energy. Commercial terms & deal leadership You own the commercial shape of partnerships. This includes: • Leading commercial negotiations, • Setting deal structures and revenue models, • Agreeing volume expectations and targets, • Ensuring partnerships are profitable and scalable, • Protecting Tru’s commercial interests, • You close and shape the deals that define the channel. Launch calendars & pipeline control You own the channel pipeline and launch cadence. This includes: • Maintaining a clear partner pipeline, • Owning launch calendars and phasing, • Aligning launches with capacity and strategy, • Ensuring the right partners go live at the right time, • Providing visibility across the business on what’s launching and when, • You control the flow of partner activity. Partner performance & portfolio management You own partner-level performance and optimisation. This includes: • Running partner performance reviews, • Identifying underperforming or misaligned partners, • Doubling down on high-performing partnerships, • Managing churn and partner exits, • Building long-term, mutually valuable relationships, • You manage a commercial portfolio, not a list of partners. Team leadership & structure You build and lead the Partnerships & Programs team. This includes: • Managing the Partnerships & Affinity Manager, • Managing the Partnerships Growth & New Business Manager, • Setting clear ownership and accountability, • Developing commercial capability within the team, • Designing a structure that can scale globally, • You build a high-performing commercial unit. Who this role is perfect for This role is ideal for someone who: • Thinks in channels, not campaigns, • Has owned revenue before, • Is commercially and strategically strong, • Enjoys deal-making and negotiation, • Can build systems, not just relationships, • Wants real ownership of a growth engine You might come from: • Partnerships leadership, • Commercial or business development leadership, • Platform or ecosystem roles, • Channel sales or marketplace businesses, • Travel, media, digital or community-led brands Why this role matters at Tru Tru is building more than a tour operator, we’re building a lifestyle brand, community and global distribution platform. Partnerships are how Tru: • Reaches new audiences at scale, • Builds cultural relevance, • Creates diversified revenue streams, • Reduces reliance on traditional marketing, • This role exists to turn Partnerships into a core commercial pillar of the business, not a support function., • You won’t just manage partnerships. You’ll own one of Tru’s most important growth engines for the next decade. We’re All About Diversity, Inclusion, Belonging and Fair Opportunity: We are committed to building a team that reflects the diverse communities we serve. We believe that a wide range of perspectives, backgrounds and experiences makes us stronger and drives innovation. We actively encourage applications from candidates of all backgrounds. We are dedicated to fostering an environment where everyone feels respected, valued and empowered to thrive. If you are excited about this role but your experience doesn’t align perfectly with every qualification and experience listed, we encourage you to apply anyway. How to Apply: Click apply and attach your CV. If you haven’t heard from us within 3 weeks, please consider your application unsuccessful this time around, but we appreciate you putting yourself forward.

Entry Level Sales and Customer Service Role - Immediate Starts Full-Time Equivalent Position (£24,000 - £30,000 OTE) Looking for a role that will support you and develop your skills within a fast-paced sales and customer facing environments? Join a growing and thriving sale and customer service team in London! Sales / customer service - Our client a well-established sales and marketing company, located in London, is currently on the lookout for ambitious individuals to support their ongoing growth and rising client demand. The key attributes they are looking for are; • Positive and pro active, • Professional manner and appearance, • High customer service standards, • Willingness to travel both nationally and internationally What You'll Be Doing; • Generating new customer base for their clients, • Collaborating with a motivated sales team, • Customer Service, • Sales Acquisition The Rewards of Joining This Team; • Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities., • Enjoy a lively work environment with plenty of social events, • Successful and established Sales and Customer service team to support you, • Completely uncapped earnings + enticing incentives (income is commission-based), • Travel opportunities They are currently holding informal chats for their new sales and customer service role. Send your CV to the recruitment team today for this immediate start opportunity, and they’ll reach out if you're selected for the next steps. Openings involve dealing with customers face to face within field sales environments in and around the London area. Experience is not necessary in this full time equivalent, self-employed, commission-based role, due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week. If you feel you meet these requirements APPLY NOW!! (Immediate Starts Available) • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Job Title: Partnerships Growth & New Business Manager Role Type: Full Time, Permanent Location: Kingston Upon Thames Start Date: March / April The role in a nutshell: This role exists to build the future revenue engine of Tru’s Partnerships, Affinity & Affiliates channel. As Partnerships Growth & New Business Manager, you’ll be responsible for identifying, sourcing and shaping new commercial partnerships that can drive scalable revenue for Tru. You’ll spend your time in the market, building relationships with creators, communities, brands and platforms and turning those conversations into real commercial opportunities. This is a pure growth role. Your job is to create high-quality deal flow and feed a constant pipeline of new opportunities into the Partnerships team. If you’re commercially minded, confident on the phone, excited by outbound and motivated by building something from scratch, this role puts you at the front line of one of Tru’s biggest growth engines. Why Join Tru? TruTravels exists to create experiences that go beyond the ordinary, for our travellers and for the people who build the brand behind the scenes. We’re a fast-moving, purpose-led company that believes work should be meaningful, collaborative, and challenging in the right ways. We care deeply about the experiences we create, the people we work with, and the impact we have on the world around us. At Tru, you’ll find real ownership, room to grow, and the opportunity to be part of something that’s constantly evolving. We encourage curiosity, back people to take responsibility, and support each other to raise the bar without losing the sense of fun and connection that makes this place special. If you’re looking for a place where you can do work that matters, be part of a genuine community, and help build something that doesn’t settle for ordinary, you’ll feel right at home. What you’ll be responsible for: What success looks like Success in this role means Tru always has a strong pipeline of new, high-quality partners entering the business. You’ll be generating consistent outbound momentum, shaping commercially viable partnership concepts, and ensuring the Partnerships team is never reliant on a small number of partners or platforms for growth. In simple terms: you’ll make sure Tru always has more opportunity than capacity. Key responsibilities: New partner acquisition & outreach You’ll own outbound partner sourcing across creators, communities, brands and platforms. This includes: • Building prospect lists and target partner segments, • Running outreach via email, social, referrals and warm intros, • Booking and leading discovery calls, • Qualifying opportunities based on commercial potential, • Creating a steady flow of new partner conversations Partner market mapping You’ll develop a deep understanding of the partnership landscape and where Tru should play. This includes: • Mapping creator ecosystems, communities and lifestyle brands, • Identifying new categories and partnership models, • Tracking competitor activity and emerging trends, • Bringing new partnership ideas and concepts into the business Deal origination & concept shaping You’ll turn early interest into real commercial opportunities. This includes: • Pitching Tru’s partnership proposition, • Co-creating partnership concepts with prospects, • Shaping volume assumptions and revenue potential, • Stress-testing ideas for scalability and fit, • Handing over qualified opportunities to the Head of Partnerships for commercial closing Channel diversification & growth strategy You’ll actively ensure Tru’s partnership revenue is diversified and future-proofed. This includes: • Reducing reliance on a small number of partners or platforms, • Exploring new geographies and audiences, • Bringing in a mix of short-term wins and long-term strategic partnerships, • Feeding strategic insight back into the Partnerships leadership team, • You are building a portfolio of revenue streams, not just one-off deals. Who this role is perfect for This role is ideal for someone who: • Loves outbound, networking and deal creation, • Is commercially confident and comfortable pitching, • Enjoys building relationships from scratch, • Thinks in opportunities, not tasks, • Wants ownership over a revenue pipeline, • Is motivated by growth, not operations You might come from: • Partnerships / business development, • Creator management or influencer agencies, • Affiliate or platform partnerships, • Sales or commercial roles in digital, media or travel We’re All About Diversity, Inclusion, Belonging and Fair Opportunity: We are committed to building a team that reflects the diverse communities we serve. We believe that a wide range of perspectives, backgrounds and experiences makes us stronger and drives innovation. We actively encourage applications from candidates of all backgrounds. We are dedicated to fostering an environment where everyone feels respected, valued and empowered to thrive. If you are excited about this role but your experience doesn’t align perfectly with every qualification and experience listed, we encourage you to apply anyway. How to Apply: Click apply and attach your CV. If you haven’t heard from us within 3 weeks, please consider your application unsuccessful this time around, but we appreciate you putting yourself forward.

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