We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: • Greet and assist customers with warmth, professionalism, and attention to detail, • Handle customer inquiries and take orders in person, online, and via phone, • Upsell and cross-sell products based on customer preferences, • Manage till operations and handle cash/card transactions accurately, • Coordinate with the kitchen team to ensure timely order preparation and delivery, • Assist in maintaining the cleanliness and visual presentation of the front area, • Package cakes with care and attention, • Help manage order tracking and customer follow-ups when needed, • Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: • Friendly, approachable, and confident in engaging with customers, • Excellent communication skills in English (additional languages are a plus), • Detail-oriented and reliable under pressure, • Positive attitude and strong team spirit, • Willingness to learn and grow within a creative, fast-paced environment, • Previous experience in retail, hospitality, or customer service is an advantage, • A natural sense of presentation and appreciation for cakes and aesthetics Note: We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: • Staff discounts on cakes and treats, • Supportive, friendly working environment, • In-house training and development, • Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!
We are a takeaway located on a football ground, and preferably need someone who is familiar with kitchen and serving customers. We need someone who is very punctual and confident to be front of house.
🍽️ Join Our Team at The Hideaway Riverside Restaurant We’re Looking for a Passionate Chef to Join Our Vibrant Kitchen! 📍 Located at the Marina on Portsmouth Road with beautiful views of the riverside. Are you an enthusiastic chef with a love for creating delicious dishes in a lively, fast-paced environment? Do you thrive on variety and the chance to showcase your culinary skills? We want YOU to join us at The Hideaway kitchen team What We Offer: An exciting and dynamic kitchen environment with plenty of variety Beautiful location with stunning views of the golf course Competitive salary Staff meals and discounts Opportunities for growth and career progression A supportive, friendly team of chefs and front-of-house staff Flexible working hours, ideal for those seeking work-life balance Key Responsibilities: Prepare and cook high-quality dishes from our menu, including breakfast, lunch and weekend roasts Work alongside a talented kitchen team to deliver a seamless dining experience Ensure all food is prepared to the highest standards of taste and presentation Maintain a clean, organised kitchen and ensure health and safety standards are met Take pride in creating memorable experiences for our guests, whether it’s a casual lunch or a large function What We’re Looking For: Previous experience in a professional kitchen (ideally in a similar setting) Passion for cooking and a keen eye for detail A love for working in a fun, team-driven atmosphere Ability to remain calm and organised during busy periods Flexibility to work weekends, especially Sundays for the roast service A creative approach to cooking and a commitment to delivering fantastic food If you’re looking for a new challenge where you can show off your culinary talents,The Hideaway Restaurant is the place for you!
We’re on the lookout for friendly, reliable people to join our team as part-time bar staff and waiters. This is a great opportunity for students, young people, or anyone needing flexible work — no experience required. You’ll be working evening shifts from Monday to Saturday, 5pm to 10pm. Your main responsibilities will include taking orders, serving food and drinks, clearing tables, helping behind the bar, and making sure our customers feel welcome and looked after. You’ll also lend a hand keeping the place clean and running smoothly during busy periods. We’re not fussed about your experience — what we care about is your attitude. If you’re friendly, punctual, and up for working hard as part of a team, we’ll give you all the training you need. In return, you’ll get regular shifts, weekly pay, staff food or drink while working, and the chance to work in a fun, lively environment. If this sounds like something you’d enjoy, drop us a message, come by with your CV, or apply online. We’re hiring now, so get in touch!
Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.
We are looking for friendly, energetic, and reliable individuals to join our team as Bartender and Waiter/Waitress. You’ll be responsible for delivering excellent customer service, taking orders, serving food and drinks, and ensuring guests have an unforgettable experience from start to finish.