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Job Summary The Duty Manager is responsible for managing the building on a day-to-day basis. In particular overseeing the front of house operation and working with paid staff and volunteers. Key Responsibilities • To manage the day to day operation of the building • To ensure that all users of The Farm receive excellent customer service • To manage volunteers • To welcome visitors to The Farm and provide information as required • To support the Box Office • To support FOH sales including catering and retail • To deputise for the Entertainments Licensee in her absence Detailed Job Description 1. Welcome visitors to The Farm including Audiences, Artists, Hirers, Market and Class Attenders. 2. Provide show reports detailing activity and any issues arising. 3. To manage the day to day running of the building 4. To deliver fast, efficient ticket sales from the Box Office* 5. To ensure that the foyer and public areas of the building are always kept clean and tidy. 6. To manage print in the building, liaising with the marketing team 7. To re-set rooms on a daily basis for classes and events. NB This includes manual lifting 8. To engage in other Front of House activity including working with café bar as required 9. To help with seasonal décor in the theatre foyer for school holidays and xmas 10. To deputise for the Licensee in her absence, ensuring strict compliance with all conditions of the building’s Licence and undertaking regular duty management shifts 11. To undertake first aid training and act as one of the venue’s nominated First Aiders 12. To carry out their duties with due regard to Norden Farm’s Equal Opportunities Policy and Health and Safety Policy, and to act in accordance with the Data Protection Act 13. Any other duties as may be required as part of the House Manager function *Training on Spektrix, our computerised ticketing system will be given. Hours of Work Most of the work will be Tues – Sat. Occasional Sundays & Mondays in the year. Most public holidays are part of the working time and are taken as TOIL. Potential additional hours for holiday cover and special projects. Duty Manager Person Specification Essential Candidates must be able to demonstrate: • Experience of working in sales and / or merchandising / point of sale experience • An understanding of high-quality customer service • A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis) • A good level of computer literacy (training on specific software programmes will be provided) • A keen eye for detail • Excellent communication skills, both written and verbal • Ability to work unsupervised and as part of a team • Excellent organisational skills • A genuine interest in the arts Desirable • Duty management experience in a similar environment • Experience of working in a Box Office, particularly operating Spektrix • Own means of transport • First Aid qualification Norden Farm uses Spektrix for box office ticketing, and Microsoft Office for administrative purposes.
The Office Assistant will work within the Recruitment team, based in the office managing back-office requirements while assisting with candidate generation. Full Time or Part Time, 5 days in the Beaconsfield Office. Organising and maintaining office systems. Variety of research for the improvemen...
Reporting to the Office Manager, the key purpose of this role will be to provide support for all back office functions during a busy period where new operational and finance systems are being implemented, and to assist in the smooth running of the office. Are you looking for an exciting immediate...
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Our client is seeking a diligent and proactive Office Administrator to oversee the smooth operation of our facilities and administrative functions. Manage and coordinate facilities and office operations to ensure efficiency. Serve as the point of contact for the building manager and landlord, neg...
Workplace: Office-based role in beautiful open-plan offices in Fitzrovia, London, W1. Our client, a leading central London real estate advisory firm specialising in residential and commercial property, is expanding and seeking an enthusiastic and forward-thinking Office Manager to join their team...
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... supervisor, sales executive, direct sales, field sales, marketing executive, retail, service ... front of house, direct marketing, sales assistant, and any other customer service or sales role
... supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, ... front of house, direct marketing, sales assistant, canvassing and any other customer service or ...
... supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, ... front of house, direct marketing, sales assistant, and any other customer service or sales role
Position: Front Desk Receptionist. The receptionist serves as the first point of contact for students, staff, and visitors at the university's main reception area. The receptionist provides exceptional customer service, handles inquiries, and ensures efficient operations of the front desk. Overvi...
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Experience working as a front office quant analyst/developer. A unique opportunity has arisen at a leading systematic hedge fund to add a Business Product Manager. As a Product Manager, you will have the opportunity to shape the systems that enable the hedge fund to operate globally. ...