Digital Trade Assistant
19 hours ago
Falmouth
Our first shop opened in 1981 in Penzance, selling durable clothing to artists and mariners. Today, we’re a modern, data-enabled omnichannel retailer with a growing international presence. We blend heritage with innovation, designing timeliness clothing made from responsibility sourced fabrics, and using technology to improve how we operate, grow and serve customers. As we scale in the UK, North America and Europe (primarily through third-part partnerships), we’re investing in data, systems and digital capability to support our people and our growth. It’s an exciting time to join us! As our Digital Trade Assistant, you’ll play an important part in keeping our websites running smoothly across the UK and international markets. You’ll help make sure products are set up correctly, presented clearly and updated on time so customers can find what they’re looking for. You’ll work closely with the Digital Trading Manager and teams across content, marketing, user experience and merchandising to support day to day trading activity. This role is an exciting opportunity for someone building their career in ecommerce and keen to learn how online trading, merchandising and digital performance all come together to drive sales. Please note that this is a full-time, permanent role. As part of our Seasalt Connected approach to ways of working, this role will be based flexibly across our Cornwall head office locations (minimum 40% of working week but the nature of some roles may require more working time in our head offices) and remotely within the UK. You’ll help us by: • Setting up new products and keeping product details, categories, images and descriptions accurate and up to date., • Supporting on-site merchandising, including product placement, category updates and featured collections., • Working with the Digital Content Manager to maintain and optimise product content and assets., • Preparing site updates linked to the marketing calendar, seasonal launches and key trading moments., • Using website performance data to spot trends, highlight issues and recommend improvements., • Working with the user experience team to help identify, test and implement website enhancements., • Keeping an eye on stock levels and adjusting key pages or imagery where needed., • Sharing stock and trading priorities with the wider ecommerce team to ensure the site reflects customer needs., • Tailoring trading activity for international markets by understanding customer behaviour across regions., • Carrying out regular competitor checks and reviewing our own site to ensure everything is displaying and functioning correctly., • Highlighting insights from product reviews or customer feedback to improve content or merchandising., • Supporting small development or content related fixes by testing and reporting back to the team. Skills you’ll be sharing with the team: • A relevant degree (e.g. in business management, digital, data analytics or a related field) or equivalent professional experience in an office based or retail environment., • Hands on experience using website analytics tools, including Google Analytics., • Good working knowledge of Microsoft Excel., • Strong familiarity of key ecommerce measures such as conversion rate, average order value, traffic and revenue., • Demonstrated ability to analyse data, spot performance trends and identify opportunities for improvement., • Experience working with cross functionally with different teams or departments., • Clear communication skills and a collaborative approach., • Strong organisation skills, able to manage tasks and deadlines in a fast-moving environment., • Self-motivated to learn, adapt and develop within a growing ecommerce team. Why we hope you’ll love working with us: The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us. As well as doing everything we can to support your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing: • Salary: Up to £25,750 dependant on experience (Band 1), • 34 days paid annual leave (including bank holidays), increasing with length of service, • Attractive 50% employee discount, • Flexible benefits allowance to personalise your benefits package, • Private Medical Scheme including 24/7 virtual GP, • Free access to our Employee Assistance Programme through Retail Trust with 24/7 support, • Pension plan with generous 7% employer contributions, • Life assurance programme, • Enhanced family leave policies, • Flexible working opportunities with our hybrid working approach, • Learning and Development opportunities, • Do Good Things with our two days per year paid volunteering opportunities, • Employee networks to develop and provide support to our people, including the Inclusion & Belonging Network, • 100s of savings on top retailers and gym memberships through our discount hub At Seasalt we have a brilliant team of people – they're what make Seasalt a fantastic place to work. We love to celebrate uniqueness and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We're happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at Close date: 17th December IND-468