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 Develop and implement HR strategies aligned with organizational goals.  Forecast workforce needs and manage recruitment plans to fill skill gaps.  Act as a point of contact for employee concerns, grievances, and conflict resolution.  Promote a positive and inclusive workplace culture.  Oversee the recruitment process, including job postings, interviewing, and on boarding.  Partner with managers to identify role requirements and select top candi dates.  Implement systems to monitor employee performance and productivity.  Coordinate performance appraisals, feedback sessions, and career devel opment plans.  Draft, implement, and update HR policies and procedures to comply with laws and regulations.  Communicate policies to staff and ensure consistent application.  Develop and administer salary structures, incentive programs, and benefit schemes.  Ensure compliance with legal standards and competitiveness in the market.  Identify skill gaps and design training programs to enhance employee per formance.  Foster leadership development and succession planning initiatives.  Ensure adherence to labor laws, workplace safety regulations, and employ ment standards.  Handle audits and investigations related to HR practices.  Maintain accurate employee records, including attendance, payroll, and per sonal information.  Use HR systems to generate reports and insights for decision-making.  Creating and implementing training sessions for employee conduct

Learning & Development Coaches are responsible for welcoming and supporting our new starters in their Selection day at the SP Academy. The role includes: Delivering 1-2-1 and 1-2-2 on the job training, on all things front of house Assessing skills and abilities in new employees against criteria Working with L&D, HR, Operations & General Managers, communicating Academy pass/fail status’, preparing your TMs for their first day in store and anything related to the development of our TMs Assessing and reporting in-store observations, and highlighting consistent skills gaps that are impacting the employee and customer experience Stepping away from store operations, and working as a trainer across your designated area Bi-weekly and Monthly meetings with various departments to share SP Academy updates with key stakeholders Work as a team across the business to develop new ideas and solutions Key skills required: Excellent communication skills An interest in developing/training others Experience in the Front of House roles [ideally as a supervisor within SP] Flexibility in travelling to multiple locations Operating as an example when in stores (specifically around compliance, being professional, welcoming and friendly)

Our client is a fast-growing, values-led provider of domiciliary and supported living services across the UK. They support people with complex needs — including learning disabilities, autism, brain injuries, and mental health conditions — to live safely, independently, and with dignity. We’re looking for a commercially astute, proactive Business Development Manager who thrives on sales, strategic partnerships, and making a tangible difference. This isn’t a desk-bound role: you’ll be meeting commissioners, building referral networks, winning tenders, and opening up new revenue streams in both public and private markets. If you’re energetic, target-driven, and eager to transform lives through better care partnerships, this could be your next move. What you’ll be doing 1. Generating new business & building networks 2. Identify, qualify, and secure opportunities with local authorities, NHS Trusts, ICBs, GP practices, hospitals, private clients, and community groups. 3. Build and manage a robust sales pipeline — from prospecting to closing deals. 4. Develop strong referral partnerships with health professionals and community organisations. 5. Work with operational teams to mobilise new packages of care. 6. Tendering & strategic partnerships 7. Lead or support persuasive bid submissions for NHS and local authority contracts. 8. Build trusted relationships with commissioners, discharge teams, and procurement leads to position our client as a provider of choice. 9. Help develop strategies to expand into adjacent healthcare sectors. 10. Marketing-led growth 11. Create and deliver cost-effective marketing activities: LinkedIn campaigns, referral packs, digital content, community events. 12. Represent the brand at conferences and sector networking events. 13. Collaborate on outreach campaigns to boost brand profile. 14. Market insight & reporting 15. Analyse trends, competitor activity, and service gaps to guide strategy. 16. Track and report KPIs on leads, conversions, revenue, and partnership outcomes. 17. Contribute ideas to shape the long-term business development roadmap. 18. Cross-team collaboration 19. Partner closely with clinical, operational, and finance teams to deliver contracts effectively. 20. Lead quarterly business reviews with key partners and distributors. What Promiserecruitment is looking for our client Proven success in business development or sales (ideally within domiciliary care, supported living, complex care, or related healthcare). Excellent communicator — able to build trust with commissioners, clinicians, families, and senior stakeholders. Self-starter with a field-based mentality — enjoys networking, relationship building, and closing deals. Skilled in bids, tenders, negotiations, and partnership development. Commercially minded, data-driven, organised, and resilient. Full UK driving licence and willingness to travel regularly. Desirable: Existing relationships with NHS discharge teams, commissioners, or care distributors. Familiarity with CQC frameworks, Care Act 2014, and social care commissioning. Experience with CRM tools (e.g. HubSpot, Salesforce, Pipedrive). Degree or professional qualification in Business, Marketing, Social Care, or similar. 🎉What’s on offer £30,000 DOE base salary + commission (realistic first-year OTE £40–50k; uncapped for high performers). Flexible, home-based working when not travelling. Travel expenses, pension, laptop & phone. Gym membership. Direct impact on a growing, quality-driven care provider. Supportive team culture that values innovation, ethics, and empowerment. In summary: If you’re target-driven, strategic, love being on the move, and want to make a genuine difference in the lives of people who need support — we’d love to hear from you.

Location - Oval, South London (Onsite) ** Type -** Full-Time Start Day - Immediate ** Salary -** £30,000 - £35,000 (top end reserved for outstanding candidates) ** Headquarters -** New York, NY, USA ** About Quant.ai** Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia ** The Role** As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. ** What You’ll Do** - Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco) - Calm and resolve customer frustrations when the AI couldn’t resolve their problem - Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations) - Conduct light QA and error analysis across transcripts and system logs - Collaborate with product managers and engineers to improve AI flows - Participate in project management cycles for continuous iteration and model training - Learn the ins and outs of agentic systems, prompt design, and conversational logic - Help shape a brand new category of support – Human-AI collaboration ** What We're Looking For** 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required 2. Excellent written and verbal communication 3. Ability to empathize with frustrated customers and stay calm under pressure 4. Strong problem-solving mindset and curiosity – especially around how things work 5. Comfortable working with technical teams (no coding required – training provided) 6. Highly organized, proactive, and detail-oriented 7. Eagerness to learn AI technologies, tools, and workflows ** Nice to Have (But Not Required)** ** ** ** Why This Role Matters** This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.

London Lash Studio, a beauty salon specialising in lash and brow treatments based in Fulham, is looking for an experienced Lash Artist to join our team. Full-time and part-time employed positions available. Salary: £13.50 - £14 per hour depending on experience. Potential for salary increases based on performance. Required Skills & Experience - Classic lashes: Minimum 1 year’s experience. Must be able to apply a full set with complete coverage and no "stickies" in 1 hour 45 minutes. - Russian volume lashes (2D–6D): Able to apply a full set in 2 hours 15 minutes. - Excellent customer service skills - Reliable and punctual - Able to work independently Desirable (Training may be provided): - Lash lift - Mega volume lashes (9D+) - Eyelash and eyebrow tinting - Eyebrow shaping - Brow lamination or HD Brows Benefits - 5.6 weeks paid holiday (pro-rated based on the number of days worked) - Company pension - Client tips - No back-to-back bookings - 15 minute gaps between clients - Guaranteed full-day pay, even if the salon's quiet - Potential for additional shifts in busy periods (if desired) To apply, please contact us with: - Recent photographs of your work - A list of the services you currently offer - Your availability (days/hours) & when you could start If selected for an interview, you will be asked to complete a trial set on one of our models so we can assess your skills. We look forward to receiving your application and seeing how you can contribute to our talented team!

Job Description: We are seeking an experienced and driven individual to join our team as a Client Acquisition Specialist. In this role, you will be responsible for identifying and acquiring new clients for our delivery services. Your primary focus will be on building strong relationships with online businesses, especially those selling on platforms like eBay, and introducing them to the benefits of our delivery services. Responsibilities: - Identify potential clients in the e-commerce sector, particularly online sellers on platforms such as eBay. - Establish and nurture relationships with clients through effective communication and personalized interactions. - Collaborate with the sales and operations teams to ensure seamless onboarding and delivery processes for new clients. - Drive revenue growth by converting leads into satisfied, long-term clients who regularly utilize our delivery services. - Monitor industry trends and competitor activities to identify new business opportunities and market gaps. Requirements: - Proven experience in client acquisition, preferably in the logistics or e-commerce industry. - Strong communication and interpersonal skills to effectively engage with potential clients. - Ability to understand client needs and offer tailored solutions that drive value for their businesses. - Goal-oriented mindset with a focus on achieving revenue targets and expanding the client base. - Familiarity with e-commerce platforms like eBay and an understanding of online selling processes is a plus. Join Us: If you are passionate about forging relationships, driving business growth, and playing a key role in the success of online businesses, we want to hear from you. Join us in revolutionising the delivery experience for our clients and becoming an integral part of our dynamic team.