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Business Analyst - Digital Transformation -Liverpool (Hybrid - 2 days a week on-site) - £50,000 - £70,000 + Great bens Ever wanted to be right at the heart of digital transformation - turning messy, high-stakes problems into products and services that actually land? I'm hiring a Product-leaning BA who loves discovery, thrives in ambiguity, and can take a challenge from "we're not sure what we need" to clear outcomes, a prioritised backlog, and delivery-ready stories. This is not a "write tickets and disappear" BA role. You'll be in the room shaping direction, facilitating workshops, and partnering with designers + engineers to build genuinely valuable digital services. What you'll be doing.. • Running/leading discovery: defining problems, user needs, and outcomes, • Translating complexity into user stories, acceptance criteria, flows & impacts, • Working with Product/Design/Engineering to shape options and priorities, • Supporting delivery through refinement, planning, and continuous improvement, • Have BA experience on digital / software-enabled products, • Think in outcomes, not outputs (product mindset), • Are confident in Agile or hybrid environments, • Consultancy background, • Product exposure: discovery, MVP shaping, prioritisation You'll be joining a team that values being Curious, Driven, Collaborative, Brave and Innovative - and you'll be trusted to make things happen, not just document them Sound interesting? If so, please apply to hear more!

Service Designer - Public Sector Digital Transformation If you love designing next-generation digital services that make real impact to 10s of thousands of users monthly, you'll love this Service Designer opportunity, where you'd lead design on a major 3-year public-sector digital transformation. Salary to £70,000Location:Liverpool (3 days on-site for first 6 months, then 2 days) + HybridClearance: SC-clearableOffices: Liverpool + London What You'll Do • You'll lead service design across Discovery, Alpha, Beta and Live for a high-impact national transformation., • You'll have autonomy over service blueprints, user journeys and ecosystem maps, • You'll oversee co-design workshops and turn user insights into service improvements., • You'll support GDS service assessments and champion user-centred design.What We Need, • Strong experience designing services in the UK public sector., • Solid understanding of the GDS Service Standard., • Confident working in complex, multi-stakeholder environments.

User Researcher - Public Sector Digital Transformation Hybrid (Liverpool, 2-3 days/week) | Up to £50k + bonus + benefits Want to lead user research for a major Public Sector digital transformation used by millions? You'll design and deliver the insight that shapes next-generation public services - influencing strategy, informing service decisions, and ensuring solutions are grounded in real user needs. What you'll do • Lead user research across Discovery, Alpha, Beta and Live, • Plan and run qualitative & quantitative research across diverse user groups, • Translate findings into clear, actionable insight that shapes service direction, • Champion user needs across multidisciplinary teams, • Support GDS-aligned delivery and contribute to service assessmentsWhat you'll bring, • Strong experience working in UK Public Sector environments, • Deep understanding of GDS Service Standards, • Skilled across a range of research methods (qual + quant), • Ability to engage vulnerable or hard-to-reach users

We are currently seeking an experienced Java Developer (contract) to join our client's team and support the delivery of key projects. The ideal candidate will have strong hands-on development experience and be confident working within modern frameworks, cloud environments, and agile delivery teams.Your new role • Develop, enhance, and maintain Java-based applications, • Build and consume RESTful APIs, • Work with Spring Framework to deliver secure, scalable services, • Implement front-end components using Thymeleaf and JSON data structures, • Contribute to application design following GDS themes and design principles, • Support microservices-based architecture and best practices, • Manage builds, releases, and CI/CD pipelines via Azure DevOps, • Implement and troubleshoot cookie/session management, • Strong commercial experience with Java, • Solid background in Spring Framework, • Experience with JSON, Thymeleaf, and template-based front-end development, • Proven ability to design and develop RESTful APIs, • Hands-on experience with Azure DevOps (CI/CD, pipelines, version control), • Knowledge of GDS design principles (must have), • Understanding of microservices architecture, • Strong grasp of session and cookie management within web applications, • Contract length: July 2026, • IR35: Inside, • Location: Hybrid (1-2 times a week in the office) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

My client is at the beginning of a major 3‑year public‑sector transformation programme and is looking for an experienced Delivery Manager to join right at the start and help set the delivery rhythm from day one. This is a rare opportunity to be part of the foundation of a large‑scale, high‑impact digital transformation, working across multiple discovery workstreams and supporting a blended delivery team. Joining at the start means: ✅ You help shape delivery processes, planning cadence and team ways of working ✅ You build early relationships with senior stakeholders ✅ You influence how discovery → alpha → beta phases are delivered ✅ You embed best‑practice delivery approaches from day one What You’ll Be Doing ➡️ Leading delivery across multiple squads in discovery, alpha and beta ➡️Driving delivery momentum, managing risks, issues and dependencies ➡️Supporting backlog shaping, planning and cross‑team coordination ➡️Ensuring clear communication and alignment across product, design and technical workstreams ➡️ Working closely with senior programme leadership to keep delivery on track What We’re Looking For ✔️ 4–5+ years’ experience as a Delivery Manager in digital environments ✔️ Strong grounding in Agile, Lean and hybrid delivery methods ✔️ Experience delivering complex, multi‑team public‑sector projects (GDS desirable) ✔️ Confident communicator able to manage senior stakeholders ✔️ Proactive, structured and able to operate autonomously ✔️ SC‑clearable (must have lived in the UK 5+ years) Location & Working Pattern Hybrid – Liverpool (3 days/week initially, then 2 days ongoing) Occasional travel to London Salary £55k–£70k depending on experience If you’re someone who thrives on joining meaningful transformation programmes right at the moment they begin, this is a fantastic opportunity.

A leading consultancy partner is seeking an experienced Project Manager to join at the very beginning of a three‑year public sector digital transformation programme for one of their key clients. This is an opportunity to play a pivotal role from day one, shaping delivery approaches and driving progress across a complex, multi‑workstream environment. Joining at the start means: ✅ You influence delivery processes, governance rhythm and planning cadence from day one ✅ You build early relationships with senior public‑sector stakeholders ✅ You shape how Discovery → Alpha → Beta → Live align to GDS service standards ✅ You embed best‑practice delivery, assurance and documentation approaches early What You’ll Be Doing: ➡️ Leading day‑to‑day delivery across a defined service/workstream within a wider transformation programme ➡️ Managing scope, risks, issues, dependencies, plans and delivery milestones ➡️ Ensuring alignment to GDS lifecycle phases (Discovery, Alpha, Beta, Live) ➡️ Facilitating workshops, planning sessions and stakeholder meetings across operational, design, product and technical teams ➡️ Overseeing governance reporting, documentation and public‑sector audit requirements ➡️ Supporting business readiness, transition and operational embedding ➡️ Managing project budgets, forecasts and resource allocations within delegated authority What We’re Looking For ✔️ Proven experience delivering projects in complex public‑sector environments ✔️ Strong understanding of GDS standards and agile delivery principles ✔️ Skilled communicator with confident stakeholder engagement capability ✔️ Able to manage structured governance, reporting and risk/issue frameworks ✔️ Background in consultancy or client‑facing delivery roles ✔️ PRINCE2, MSP, Agile or equivalent certifications (desirable) ✔️Eligibility to secure SC Clearance Location & Working Pattern Hybrid – Liverpool (occasional travel to London). If you're looking to work on high‑impact public services in a collaborative, values‑driven environment built around curiosity, drive, transparency and bravery, then this could be the opportunity for you.

My client is at the beginning of a major 3‑year public-sector transformation programme and is looking for a Programme Manager to join at the start and help shape everything from day one. This is an incredible opportunity to be part of the foundation of a large‑scale, high‑impact digital transformation, working closely with experienced leaders and a blended delivery team. Joining at the very start means: ✅ You help shape the direction of multiple discovery workstreams ✅You influence processes, structure, governance and delivery rhythm ✅You build the initial relationships with senior stakeholders ✅You get to embed best practices from day one What You’ll Be Doing: ➡️ Coordinating multi‑million‑pound programme activity ➡️Managing RAID, reporting, governance and day‑to‑day progress ➡️Supporting a blended client/consultancy team ➡️Working closely with a Programme Lead and engagement leadership ➡️Driving discovery → alpha → beta phases across key service areas What We’re Looking For ✔️ Proven experience delivering public sector digital programmes ✔️ Strong understanding of the GDS lifecycle ✔️ Have experience managing £20–50m programme budgets ✔️Proactive, structured, organised delivery style ✔️SC‑clearable (must have lived in the UK 5+ years) Location & Working Pattern Hybrid – Liverpool (3 days/week initially) Occasional travel to London Salary Around £80k–£85k If you're someone who loves stepping into meaningful transformation at the moment it begins, this is the perfect role.