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Design Manager / Technical Lead Genesys Cloud. Youll be part of a forward-thinking Product Management organisation focused on evolving and modernising our Genesys Cloud platform and services.

This role involves setting technical direction and standards for Genesys Cloud services while promoting a culture of quality and innovation.

About Genesys:**Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys is an equal opportunity employer committed to fairness in the workplace. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can a

Genesys Cloud Certified Professional (GCP) and min, 3 Genesys Cloud CX specialist exams, or requirement to become certified within three months. Principal Genesys Cloud Support Engineer. The ideal candidate will be responsible for providing advanced technical support for Genesys Cloud solutions, wit

A leader in customer experience technology in the United Kingdom is seeking a Director of Solutions Consulting.In this pivotal role, you’ll lead a high-performing team to drive sales success and deliver tailored solutions that address customer challenges.The ideal candidate will have over 10 years

About Genesys:**Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Represent Genesys as a thought leader and trusted advisor in the customer experience and SaaS markets. We have an exceptional opportunity for a dynamic and visionary sales l

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. Genesys is an equal opportunity employer committed to fairness in the workplace. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best exp

Stay up to date with Genesys releases, best practices and industry trends to maximise platform capabilities. Act as a key liaison between GIS & business stakeholders, development teams, functional consultants and Genesys administrators in product delivery. Ensure data integrity, security and complia

A global tech company is seeking a Senior Principal CX Advisory Consultant to join their team in London.This role involves engaging executive stakeholders, leading complex transformation programs, and driving adoption of AI-powered solutions to enhance customer experience.Candidates should have exte

We are currently looking for an excellent Genesys Cloud Engineer to join a leading organisation based within the UK. Extensive Genesys Cloud architect flow design and build across Voice, Email and Messaging Channels. Detailed knowledge of IP Telephony: Cloud Genesys Cloud Edge Devices and SIP Trunki

A leading technology company is seeking a Senior Director of Sales for the UK and Ireland Region to drive new logo acquisition.This pivotal role requires a passionate leader with extensive experience in enterprise sales, particularly in SaaS and AI solutions.The successful candidate will shape the s

A prominent IT solutions provider in Hatfield is seeking a Functional Consultant for Genesys Cloud.

A leading technology company is seeking a dynamic Senior Director, Sales for the UK and Ireland Region.This pivotal role requires an experienced sales leader who is passionate about AI transformation and customer experience.The successful candidate will lead high-performing sales teams and drive new

As a Functional Consultant for Genesys Cloud, youll play a pivotal role in guiding customers through the design of their services, ensuring solutions align with best practices and strategic objectives. Functional Consultant GenesysLocation: Hatfield (with Hybrid)<p&g

Senior AI and Experience Orchestration Director focused on the Genesys native AI and Experience Orchestration portfolio, you will bring innovative solutions like Genesys Agentic AI to core account teams and our clients. Show up with subject matter expertise and presence to differentiate Genesys in o

A leading technology firm is seeking a Senior Account Executive in the United Kingdom.The role emphasizes managing sales cycles from lead generation to post-sales support, driving revenue growth, and engaging with clients to align solutions.Ideal candidates will have over 7 years of experience selli

With agentic AI at its core, Genesys Cloud™ is the AI‑Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. Genesys is an equal opportunity employer committed to fairness in the workplace. Genesys empowers organizations of all sizes to improv

A leading cloud solutions provider in the United Kingdom is seeking a Professional Service Engineer to enhance customer experiences with GenesysCloud solutions.

Do you have a passion for creating amazing customer experiences using the latest AI‑powered software capabilities? As a Senior AI and Experience Orchestration Director focused on the Genesys native AI and Experience Orchestration portfolio, you will bring innovative solutions like Genesys Agentic

I am currently recruiting for a Senior Genesys Engineer who can solve a variety of complex problems and furthermore meet critical user requirements. Within this role, the ideal candidate will have an expertise in Genesys Cloud with a wide range of knowledge and be ready to learn new techniques, lang

A leading technology firm is seeking a Senior AI and Experience Orchestration Director to enhance its AI-powered customer experience offerings.This role entails engaging with sales teams, driving innovation through customer interactions, and leveraging AI solutions to meet client needs.Candidates sh

A leading technology firm in the UK is seeking a Director of Solutions Consulting to lead a high-performing team.You will provide strategic leadership, partnering with Sales to drive growth.The ideal candidate has over 10 years in Solutions Consulting and exceptional skills in communication.This rol

A technology services provider based in the UK is looking for a Technical Product Owner specializing in Genesys.

As a Functional Consultant for Genesys Cloud, you’ll play a pivotal role in guiding customers through the design of their services, ensuring solutions align with best practices and strategic objectives. Act as the primary functional consultant and customer liaison for Genesys Cloud engagements, en

A leading telecommunications provider is looking for a Principal Genesys Cloud Support Engineer to provide advanced technical support for Genesys Cloud solutions. Ideal candidates will have over 8 years of experience and be Genesys Cloud certified.

The ideal candidate will have over 5 years of experience in Genesys environments and possess strong stakeholder management skills.

A cloud solutions provider in the UK is searching for a Professional Service Engineer to lead customer onboarding projects and configure GenesysCloud solutions. Essential qualifications include GenesysCloud Professional certification and proven experience in delivering complex cloud projects.

A leading technology services provider is seeking a Functional Consultant for Genesys Cloud in Hatfield.

A leading cloud service provider in the UK is looking for a Professional Service Engineer to onboard new clients and enhance service delivery using Genesys Cloud technology.

Candidates should possess a Bachelor's degree and at least 5 years of experience with Genesys platforms.

A leading technology company located in the UK is seeking a dynamic Senior Director to lead sales in the UK and Ireland.This role involves managing a skilled team, shaping the sales strategy, and engaging with C-level clients.Candidates should have extensive experience in enterprise sales leadership

A leading technology and services provider in the UK is seeking a Design Manager / Technical Lead to manage a team of consultants focused on Genesys Cloud.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‑powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personaliz

You’ll be part of a forward-thinking Product Management organisation focused on evolving and modernising our Genesys Cloud platform and services. Set and own technical standards, design principles, and best practices for Genesys Cloud services. Strong technical background in Genesys Cloud or simil

A leading technology company in the UK seeks a Senior Principal CX Advisory Consultant to engage with executive stakeholders and lead AI-driven transformation initiatives.The role requires 10+ years in CX consulting and the ability to design complex projects, mentor teams, and apply change managemen

Join Us:Apply now and join Genesys in delivering exceptional experiences rooted in empathy and innovationIf a Genesys employee referred you, please use the link they sent you to apply. About Genesys:**Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee e

Contribute to Genesys thought leadership (articles, webinars, events). Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, s

As a Functional Consultant for Genesys Cloud, you’ll play a pivotal role in guiding customers through the design of their services, ensuring solutions align with best practices and strategic objectives. Act as the primary functional consultant and customer liaison for Genesys Cloud engagements, en

A leading technology services provider in Greater London is seeking a Professional Service Engineer with extensive experience in delivering GenesysCloud projects. The ideal candidate will possess a minimum of GenesysCloud Professional certification, strong telephony knowledge, and the ability to cre

Senior AI and Experience Orchestration Director focused on the Genesys native AI and Experience Orchestration portfolio, you will bring innovative solutions like Genesys Agentic AI to core account teams and our clients. Show up with subject matter expertise and presence to differentiate Genesys in o

Genesys Specifics: While not essential if you have strong experience with other CCaaS platforms, a Genesys Cloud Certified Professional (GCP‑GC) certification is beneficial. Experience with diverse CCaaS platforms: Patients with strong familiarity and hands‑on experience with various Contact Cen

A leading recruitment firm is seeking a Genesys Cloud Engineer for a fully remote position. This mid-senior level role requires expertise in Genesys Cloud solutions, particularly in architecting flows across multiple communication channels.

About Genesys:**Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Join Us:Apply now and join Genesys in delivering exceptional experiences rooted in empathy and innovationIf a Genesys employee referred you, please use the link they sent yo

You’ll be part of a forward-thinking Product Management organisation focused on evolving and modernising our Genesys Cloud platform and services. Set and own technical standards, design principles, and best practices for Genesys Cloud services. Strong technical background in Genesys Cloud or simil

I am currently recruiting for a Senior Genesys Engineer who can solve a variety of complex problems and furthermore meet critical user requirements. Within this role, the ideal candidate will have an expertise in Genesys Cloud with a wide range of knowledge and be ready to learn new techniques, lang

Youll be part of a forward-thinking Product Management organisation focused on evolving and modernising our Genesys Cloud platform and services. Design Manager / Technical Lead Genesys CloudBased in Hatfield - with Hybrid.