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Chief Operating Officer (Ref: 196617) Location: Wokingham Contact: daniel.scott@forsythbarnes.com Salary: £100,000 - £110,000 About Us We are partnering with a fast-growing, technology-led business operating within the retail and B2B services sector, currently undergoing significant operational transformation and international growth. Following a period of sustained expansion, the business has consolidated multiple operating entities into a unified group structure and is now entering the next phase of its evolution. With a major ERP transformation underway, international expansion plans across Europe, Australia and the US, and ongoing acquisition activity, the organisation is investing heavily in operational scalability, governance and customer delivery excellence. The business operates in a fast-paced, high-growth environment, supporting globally recognised brands and retail partners through a combination of technology, operational services and strategic partnerships. As part of its continued growth journey, the business is now seeking an experienced Chief Operating Officer (COO) to join the executive leadership team and play a critical role in scaling operations, driving transformation and building the operational infrastructure required for long-term growth. Job Description Reporting directly to the Group CEO, the Chief Operating Officer (COO) will oversee day-to-day business operations while leading operational transformation, process optimisation and strategic delivery across the organisation. This role will be responsible for ensuring operational efficiency, customer onboarding excellence, service delivery performance and cross-functional alignment across operations, onboarding/client services and project delivery functions. The COO will work closely with the executive leadership team to implement business strategy, improve operational maturity and support the organisation through its next stage of growth and international expansion. This is a highly visible executive leadership position suited to an operationally focused leader who thrives in scale-up and transformation environments. Key Responsibilities Operational Leadership Lead and oversee day-to-day operational performance across the business Drive operational efficiency, scalability and continuous improvement initiatives Ensure customer SLA performance across fulfilment, delivery and operational services Oversee inventory management, stock control and supply chain performance Develop and implement operational frameworks, governance and reporting structures Support the rollout of future operational services and capabilities Customer Onboarding & Client Services Oversee customer onboarding processes to ensure seamless client experiences Improve onboarding efficiency, customer journey and service delivery processes Lead support strategy development across multiple customer sectors Drive optimisation of operational workflows and service processes Project & Transformation Leadership Oversee delivery of operational and strategic transformation projects Ensure projects are delivered on time, within scope and aligned to business objectives Implement structured project governance and accountability frameworks Support ongoing ERP development, optimisation and associated operational programmes Strategic Growth & Partnerships Build and maintain strong relationships with strategic partners and stakeholders Support operational readiness for international growth and market expansion Collaborate with leadership teams across sales, technology, product and finance Identify opportunities to improve operational scalability and customer experience Leadership & Culture Lead, mentor and develop high-performing operational teams Foster a culture of accountability, collaboration and continuous improvement Act as a key member of the executive leadership team Represent the business externally with clients, partners and industry stakeholders Requirements Proven experience operating as a COO, Operations Director or senior operational leader within a high-growth business Strong track record of scaling operational teams and improving operational performance Experience leading operational transformation, process optimisation and business change initiatives Strong understanding of B2B operations, customer onboarding and service delivery environments Experience overseeing cross-functional operational teams Ability to operate effectively within fast-paced, evolving and entrepreneurial environments Strong commercial awareness and strategic thinking capabilities Excellent stakeholder management and leadership skills Experience working alongside executive leadership teams Exposure to ERP transformation, operational systems implementation or large-scale change programmes is highly desirable International operations or multi-market experience would be advantageous Benefits Executive leadership opportunity within a high-growth business Opportunity to play a key role in operational transformation and international expansion High-impact position with direct influence on business strategy and operational direction Collaborative and entrepreneurial leadership environment Competitive executive salary package Hybrid working flexibility following initial onboarding period Other Location: Wokingham, Berkshire Working Pattern: Primarily onsite (4 days per week expected) Reporting To: Group CEO Direct Reports: Head of Operations Head of Onboarding & Client Services Project Manager This is an excellent opportunity for an operational leader looking to make a tangible impact within a scaling, transformation-focused business entering an exciting new phase of growth.

We are seeking an experienced, strategic, and dynamic Chief Operating Officer to join our client’s executive leadership team. In this pivotal role, you will be responsible for overseeing daily operations, driving efficiency, and ensuring productivity and strategic alignment across the business. Working closely with the CEO, you will translate the business strategy into seamless operational execution, fostering a high-performance culture that supports the company’s rapid growth plans. Key Responsibilities: • Drive continuous improvement and efficiencies through the optimization of processes, systems, and procedures., • Oversee day-to-day operations across the business to ensure maximum productivity., • Contribute directly to the development and rollout of future operational services., • Oversee the successful execution of key operational and strategic projects., • Ensure projects are delivered on time, within scope, and aligned with core business objectives by implementing structured project governance, reporting, and accountability frameworks., • Develop joint operational plans aligned with market expansion and product adoption, proactively resolving issues and identifying new growth opportunities., • Work cross-functionally with Sales, Marketing, Product, and Tech teams to align partner initiatives with wider business objectives., • Lead, mentor, and develop high-performing teams, fostering a culture of accountability, excellence, and mutual support. What we are looking for: • Proven track record of high-level operational leadership and executive oversight., • Experienced in scaling operational departments and mentoring high-growth teams., • Advanced knowledge of commercial B2B dynamics and channel management., • Focused on process efficiency, continuous improvement, and data-driven strategy., • Comfortable leading through rapid scaling, ambiguity, and fast-moving corporate landscapes.

TipTopJob is seeking an experienced Compliance Officer specializing in Data Protection Governance to enhance compliance with UK GDPR across its operations in Doncaster.

In-house tax role based around tax compliance and reporting.Potential succession plan for current head of tax.Tax Reporting & Compliance Manager.Leicestershire (hybrid - 2 days in office).Reporting to the Head of Tax, this role is suited to a technically strong tax professional to lead the preparati

We are seeking an experienced and proactive Compliance Officer specialising in Data Protection Governance to support and strengthen our data protection, privacy, and information governance framework across our UK food manufacturing operations. Data Protection and Governance. Maintain and review data

Provide leadership to compliance officers and operational leads, embedding consistent standards and accountability.

As HR Compliance Manager, you will lead the Eligibility and Compliance Team with responsibility for ensuring all people compliance requirements are met in support of delivering resident and patient safety and quality of care.In this pivotal role, you will be the go-to expert on people compliance, wo

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

We have a rare opportunity for an IT Security Officer to join us on a permanent basis. As the Information Security Officer, you will help develop and maintain cybersecurity and privacy policies, while actively contributing to various team projects. Experience in Information Security with a foc

Temporary Medical Receptionist (Remote).Remote (Supporting a GP Surgery).Temporary 1st June until approximately September (end date TBC).We are seeking a reliable and organised.GP surgery team on a temporary remote basis from.This is an excellent opportunity for someone with previous GP or healthcar

Reporting to the Deputy Chief Risk & Compliance Officer, you’ll lead the development, interpretation and oversight of our regulatory compliance frameworks, with a particular focus on Prudential Regulation Authority (PRA) and prudential requirements. You’ll act as the organisation’s subject mat

You will be providing technical governance and ensuring adherence to company processes.

Working in our Children’s Homes means being a part of a young person’s day to day life.This means being there for the highest highs and lowest lows.Our team leaders enable our young people to get their childhood back and create pathways to become well rounded adults – an incredibly rewarding r

Clear communication and the ability to build strong working relationships are essential to maintaining safety governance and driving timely resolution of issues.

Orthopaedic Scrub Theatre Team Leader .We are currently expanding our theatre department and have exciting opportunities for Orthopaedic Lead Nurse/ODP to join and be part of our exciting journey of growth.Oaks Hospital has recently expanded and there are plans to develop services further.Oaks Hosp

Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers.In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk.Business C

Boden Group are working with a leading national facilities management provider to recruit a.Retail Fuel Technical Compliance Manager.UK petrol filling station estate.This is a highly specialist role, suited to someone with strong experience across.DSEAR, petroleum compliance or hazardous-area enviro

This is a Director-level position, sitting in the second line of defence, with overall responsibility for the financial crime framework and acting as the Money Laundering Compliance Officer (MLCO).

Solicitor / Team Leader – Claims Against Public Authorities.Location Hybrid working – London office (typically up to 2 days per week in-office).This role offers the chance to lead a specialist CAPA team within a nationally recognised practice known for its commitment to access to justice and hig

We’re partnering with a rapidly growing insurance broker looking to hire a Compliance Business Partner to work directly with senior leaders across the business, influencing decisions, supporting growth, and helping shape how the organisation scales.You’ll be the trusted advisor to MDs, Specialis

Location: Warwickshire (Hybrid options available).Help businesses make greener choices & reduce their environmental impact.Looking for a role where your work actually matters?.Our client helps companies across the UK and around the world understand their environmental responsibilities and make bette

Maintain high standards of compliance, data integrity, safeguarding, and information governance.

We are seeking a proactive and detail-oriented International Trade Compliance Officer to play a key role in ensuring our global trade activities remain fully compliant with UK and international export control regulations.

Team Leader — Catastrophic & Serious Injury Solicitor (Claimant Personal Injury [PI], Multi-Track).Remote Working - Leeds Office | Up to £90,000 + excellent benefits & bonus.We’re recruiting for a leading claimant practice seeking a Team Leader to help run a high-performing Catastrophic & Serio

We are working with a specialist legal consultancy to recruit several Compliance Officers to join their growing internal team.

Compliance Manager - Cladding Remediation / Building Safety.Hybrid Working (3 - 4 days office / 1 - 2 days home).We are recruiting for an experienced.This is a key role focused on leading compliance and regulatory strategy across multiple remediation schemes, ensuring all projects align with current

Health, Safety and Compliance Manager.A growing, nationally operating organisation is looking for a hands-on.Health, Safety & Compliance Manager.This is a practical role working closely with operational teams to ensure compliance, deliver training, and maintain high safety standards across a varied

We are looking for a professional and friendly.Receptionist & Administrative Assistant.This role is ideal for someone who is organized, detail-oriented, and enjoys creating a welcoming environment while supporting day-to-day administrative operations.Greet and welcome visitors in a professional and

At Marble Partners, we believe leadership is not defined by titles but by action.True leaders bring people together, raise standards, and create momentum wherever they go.As our organisation grows across London, we are looking for someone who is ready to step forward, take ownership, and inspire oth

Head Receptionist – Luxury Salon (Gielly Green, London).Set the tone for a luxury salon experience - leading a front of house team where standards are everything.We are looking for a Head Receptionist to lead our front of house team and ensure a seamless, polished, and high-end client experience.Y

Sleek Telecom – Field Sales Team Leader Opportunity (B2B & Residential).At Sleek Telecom, we’re scaling fast — and we’re looking for.This is not a build-from-scratch role.You must apply with your own team ready to deploy.Sleek Telecom is a UK-based provider delivering high-demand connectivit

Team Leader – Caller Operations (Remote).We're looking for a Team Leader to take charge of our caller operations across multiple brands.We run both B2B and B2C campaigns, and you'll be managing a large team of callers working across a varied mix of projects.The role covers the full lifecycle: inte

Job Title: Assembly Team Leader.The information below covers the role requirements, expected candidate experience, and accompanying qualifications.About the Assembly Team Leader.We are seeking an experienced and motivated Team Leader to oversee a team within an engineering environment.You will manag

Compliance Officer - electronic trading (12-month FTC). I am looking for a compliance officer to support market-making activities across multiple asset classes, with a focus on surveillance, advisory, and control room functions.

Location: South East (Kent area).Contract: Part Time, 24 hours per week.My client are looking for an experienced Food Safety Team Leader to lead a dynamic Public Protection team.This is an exciting opportunity to work in a forward‑thinking service that values innovation, modern working practices,

Vita Health Group (VHG) - part of wider Spire Healthcare Group - are looking for a clinically focused, confident and forward-thinking Principal Clinical Lead to support the core aspects of clinical service/proposition development, customer focus, clinical oversight and governance within our Mental

A leading retail company in Camberley is looking for a motivated team leader to drive customer service and support store profitability.The ideal candidate will have experience in leading teams, managing performance, and utilizing digital tools to enhance the shopping experience.You will ensure opera

Job Description Closing dateCustomer Team Leader Location: 23 The Market Square , Beaminster, DT8 3AU Pay: £14.Contract: 16 hours per week + regular overtime, permanent contract, part time Work

This is an exciting and diverse role requiring you to work closely with other Public Realm Officers across Babergh and Mid Suffolk District Councils to provide a seamless service, sharing resources to optimise the skills and experience of the team to deliver project outcomes. Working with the Operat

Salary: £37,000- £42,000 Location: Wandsworth, London M-F: 09.Wandsworth office, 1 day at home) Our client, a fantastic family-run business specialising in the manufacture and supply of high-quality sustainable products to the international commercial horticultural industry, is seeking an Account