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Please apply only if you have experience as restaurant receptionist We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using sevenrooms is preferable but not essential. Responsibilities. Manage all reservations, both via the general inbox and phone, in a professional and warm manner. Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all. Manage stationery orders and storage of stock. Work with the kitchen team to finalise menus for regular service and special events. Support with booking in large groups and events. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. Previous experience in a similar environment desirable by not essential. Knowledge of sevenrooms preferable. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests. Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. Cycle-to-work scheme 50% staff discount on food and beverage at all sites. Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip program to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Christmas eve, Christmas day, boxing day & New Year’s Day off. Pay increase every year of service for up to five years. 28 days holiday [including bank holiday]’ per year. Pension provider | The Peoples Pension.
Location(s): Boulebar Spitalfields & Waterloo About Us: Boulebar is a unique competitive socialising bar inspired by the classic game of pétanque. We offer an exciting and social atmosphere where guests can enjoy games, drinks, and delicious food. We are currently seeking passionate and outgoing bartenders to join our dream team! Position Overview: As a Bartender at Boulebar, you will be the face of our establishment, responsible for ensuring an exceptional experience for our guests. Your primary focus will be on interacting with customers through the medium of drinks, bringing our amazing drinks menu to life, introduce the game of pétanque to guests when needed, and ensure the overall satisfaction of our guests and groups. Key Responsibilities: 1. Guest Interaction: Greet guests warmly, engage in conversations, and create a welcoming atmosphere. Provide information about our games, drinks, and food options. 2. Game Facilitation: Organize our pétanque courts, offer guidance to beginners and promote friendly competition. Training on the rules will be given to successful applicants! 3. Group Coordination: Assist in coordinating group events, including reservations, game scheduling, and ensuring groups have everything they need for an enjoyable visit. 4. Customer Service: Address guest inquiries, allergies, and requests promptly and professionally. Be attentive to guest needs throughout their visit. 5. Bar Service: Be that key player within the bar team to ensure efficient service, including taking drinks orders, delivering orders to tables, and maintaining a clean and organized bar space. 6. Safety and Compliance: Maintain a safe environment by following all safety protocols and guidelines. Ensure guests follow safety rules during their stay. 7. Event Promotion: Assist in promoting special events, promotions, and activities happening at the bar to encourage guest participation. 8. Menu Execution: Bring our cocktail menu to life. You will be given a bar manual with recipes and notes on our brand ethos to help you understand the Jack & Boule way Qualifications: - Excellent interpersonal and communication skills. - Enthusiasm for social activities and games like pétanque. - Strong customer service. - Ability to work in a fast-paced and dynamic environment. - Team player with a positive attitude. - Prior experience in a similar role or hospitality industry is a must. - Must be of legal drinking age and able to serve alcohol responsibly if required. Benefits: - Competitive hourly wage. - Opportunity to work in a fun and social environment. - Training and development opportunities. - Discounts on food, drinks, and activities. - Flexible scheduling options (part-time or full-time). If you are a friendly and outgoing individual who enjoys creating memorable experiences for guests, shaking up delicious cocktails and want the best chance to make a career in hospitality, we would love to have you join our team at Boulebar. Apply today ! We look forward to welcoming you to our team!