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What You’ll Do Plan and deliver engaging, evidence-informed lessons for pupils with SEND and trauma histories Use assessment data to track progress and adapt teaching strategies Promote pupils’ social, emotional, and academic development Maintain high expectations for behaviour

A fantastic opportunity has arisen for an experienced Customer Service Manager to lead a dynamic team and drive exceptional service delivery within a fast‑paced manufacturing environment. If you're a confident leader with a passion for operational excellence and customer satisfaction, this role offers the chance to make a real impact. About the Role As Customer Service Manager, you'll oversee the full customer service function, ensuring customers and stakeholders receive outstanding support across all products and services. You'll manage both direct and indirect reports, champion process improvements, and act as a key link between customer service, sales, and wider business functions. Your insights into customer behaviour and experience will help shape commercial decisions, while your leadership will ensure the team consistently delivers high-quality, efficient service. Key Responsibilities Deliver high-quality service across all customer interactions, including order management, fulfilment, issue resolution, and claims/complaints handling. Lead and optimise customer service processes, identifying opportunities to enhance customer experience and operational efficiency. Oversee order checks, including pricing and ITC verification, with no exceptions. Manage daily routines such as open order follow-up, issue resolution, and meeting customer expectations within agreed commitments. Establish, monitor, and act on KPIs to maintain service quality and performance. Work closely with the sales team, supporting customer visits and coaching your team to maximise every customer interaction. Communicate effectively with senior management, accurately representing customer needs and insights. Ensure strict adherence to customer service procedures, quality standards, and company policies. Support critical business processes and provide backup where required. Drive swift resolution of customer complaints, escalating when necessary and implementing corrective actions. Assist colleagues as needed to maintain service levels. Ensure compliance with health and safety standards in line with local legislation. Build and share strong market and product knowledge within the team. Carry out any additional customer-related tasks as required. About You You'll excel in this role if you're a proactive, detail‑driven leader who thrives in a fast‑moving environment and is committed to delivering exceptional customer experiences. Essential Qualifications & Experience Bachelor's degree in Business Administration, International Trade, or a related field. High‑speed manufacturing experience is essential. Minimum 2 years' experience in a customer service role, ideally within manufacturing. Strong working knowledge of SAP and/or JD Edwards, plus Salesforce. Solid understanding of finance, supply chain, and production processes. Knowledge of international trade (Incoterms, payment terms, transport, letters of credit). Excellent written and verbal communication skills in English. Proficient in Microsoft Office. Strong problem‑solving skills and experience managing action plans. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Gold status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group of companies includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing (Recruitment Consultants) Ltd, Gi Recruitment Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd and Gi Group Ireland Ltd. Gi Group Staffing Solutions Ltd are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

The Production Team Leader is responsible for overseeing a team of production workers and ensuring the smooth, efficient operation of the production area. This role requires strong leadership, attention to detail, and an in‑depth understanding of production processes. The Team Leader will drive continuous improvements using SQCDP measures, promoting a culture of excellence, accountability, passion, and teamwork. Key Responsibilities Communication Conduct structured morning SQCDP meetings and daily team communication to ensure clarity of targets and objectives. Build and maintain strong relationships with customers, ensuring clear communication regarding daily operations. Escalate relevant issues promptly to the Production Manager. Safety Work with the H&S officer and committee to reduce risk through effective risk assessments. Ensure a safe working environment for all staff through regular safety controls audits. Investigate accidents and enforce safety controls, including method statements. Conduct return‑to‑work interviews following staff absence. Quality Conduct full investigations into customer concerns and provide accurate, timely responses in line withSLA: Acknowledgement: 12 hours Containment: 24 hours Corrective Actions: 48 hours Root Cause (with evidence e.g., 8D): 10 days Ensure accurate data capture and daily logging of reject data in the QA system. Conduct audits to ensure all work meets required standards. Cost Implement actions to reduce or mitigate off‑track hours against the visual plan. Record planned downtime accurately, including training and project work. Ensure team engagement with operational targets. Validate and approve production hours in the ERP system. Drive productivity gains through VA activity and waste elimination (8 wastes). Delivery Develop clear visual plans for the team aligned with the work‑to‑list. Advocate for the customer and maintain promised delivery dates. Keep customers and internal systems fully updated regarding delays or revised expectations. Coordinate with other departments to resolve operational issues. People Manage staff performance using QCD measures to maintain and improve standards. Recognise and reward strong performance. Improve team efficiency through effective attendance management, RTWs, and absence review meetings. Identify coaching needs, setting SMART targets to support development. Address conduct issues promptly and professionally, leading by example. Engage team members in CI activities including Kaizen, 5S, and problem‑solving (Project Charters, Challenge Zero). Work with the Production Manager to identify skills gaps using the Versatility Matrix to support: PDR process Training & development plans Onboarding plans Qualifications / Experience Essential Strong experience in a high‑pressure, fast‑paced manufacturing environment. Excellent written and verbal communication skills. Competency in Microsoft applications including Word, Excel, and Outlook. Proven experience leading teams within a production environment. Ability to manage multiple priorities, investigations, and improvement activities. Desirable Knowledge of electrical control cabinets and/or electro‑mechanical assemblies. Competency in Microsoft SharePoint. Formal leadership or supervisory qualifications. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Are you an experienced production leader ready to drive performance, inspire teams, and shape the future of a high‑volume manufacturing site? This is an exciting opportunity for a dynamic Production Manager to take ownership of day‑to‑day operations and deliver excellence across safety, quality, people, and performance. As Production Manager, you will oversee all manufacturing activities within the facility, ensuring operations run safely, efficiently, and to the highest quality standards. Working closely with HSE, Engineering, Quality, and Supply Chain teams, you will lead production teams, optimise processes, and drive continuous improvement to meet customer expectations and organisational goals. Key Responsibilities Safety & Environmental Leadership Champion a safety‑first culture and ensure full compliance with internal policies and regulatory requirements. Lead safety audits and risk assessments, ensuring timely and effective corrective actions. Promote sustainability initiatives, including waste reduction, recycling, and energy efficiency. Operational Leadership Lead daily production activities across multiple shifts to ensure schedule adherence and on‑time delivery. Allocate labour, equipment, and materials to maximise throughput and minimise downtime. Monitor and improve key KPIs, including OEE, throughput, waste, downtime, and labour efficiency. Quality & Compliance Ensure all products meet quality standards, customer specifications, and regulatory requirements. Work with the Quality team to investigate non‑conformances and implement corrective actions. Maintain compliance with ISO, BRC, GMP, and other relevant industry standards. People Management Lead and develop supervisors, line leaders, and production staff. Coach, train, and upskill teams to build capability and support career progression. Manage staffing levels, performance reviews, and recruitment for production roles. Continuous Improvement & Process Optimisation Drive initiatives to reduce waste, improve cycle times, and enhance equipment reliability. Apply lean tools such as 5S, Kaizen, SMED, root cause analysis, and value stream mapping. Collaborate with Engineering and Maintenance on equipment upgrades, line optimisation, and automation projects. Planning & Reporting Develop daily/weekly/monthly production plans with Supply Chain and Planning teams. Track and report performance, identify variances, and implement action plans. Manage production budgets, including labour, overtime, materials, and operational costs. About You You'll bring a strong blend of operational expertise, leadership capability, and commercial awareness. Thrive in fast‑paced, high‑volume environments and enjoy working collaboratively across functions. Essential Skills & Experience Significant experience in operational or production management within a high‑volume, process‑driven environment. Strong technical understanding of manufacturing processes and production capabilities. Excellent knowledge of continuous improvement methodologies. Highly developed leadership and people‑management skills. Strong commercial acumen and financial awareness. Experience partnering across multiple business functions. Employee relations experience, ideally including Trade Union engagement. Project management capability. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Gold status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group of companies includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing (Recruitment Consultants) Ltd, Gi Recruitment Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd and Gi Group Ireland Ltd. Gi Group Staffing Solutions Ltd are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

GTG Training is looking for an Automotive Heavy Vehicle Mechanic who's ready to take the next step. No teaching experience? No problem - we'll train you to become a qualified Technical Trainer. If you're passionate about the trade and want to share your knowledge while helping develop the next generation of technicians, we'd love to hear from you. Why choose us? 33 days' annual leave (which includes bank holidays) Salary is subject to qualifications, experience, and successful completion of KPIs but ranges from £35k - £40k Additional bonus and yearly salary review also subject to meeting targets Vocational CPD opportunities Private healthcare Life assurance Generous discounts on new and used cars Hours Full time: Monday - Friday 8am - 4.30pm About the role As an Automotive Heavy Vehicle Technical Trainer, you will be responsible for training apprentices or commercial delegates to the highest standards at GTG's training centre as they work towards industry accredited qualifications. The ideal candidate will have a proven track record of working in heavy vehicle maintenance and be able to demonstrate knowledge regarding the latest technology, including electrical diagnosis. Previous training experience is preferred, but not required, as all training will be given to the right candidate. All applicants must hold and have proof of a recognised qualification in Heavy Vehicle Maintenance and Repair Level 3 or equivalent and be occupationally competent, which is to be demonstrated at interview. Day-to-day duties Carrying out training and education in a safe manner, subject to health and safety, COSHH and other mandatory regulations Always using appropriate training and education methods Preparing and using training aids wherever appropriate Assisting the Team Leader and Automotive Training Manager in maintaining discipline and ensuring all trainees comply with company policy Mapping progress, underpinning knowledge and completing awarding body documentation Assessing trainees' knowledge skills and behaviours according to standards set by awarding bodies and the Sector Skills Council, while they stay in line with the EIF as laid out by OFSTED Assisting the Team Leader and Curriculum Manager to further develop training and assessment processes and resources Ensuring that all trainees receive training using current methods and keep up to date with technological developments and vocational CPD Providing welfare support and guidance to apprentices and employers Essential skills You must hold an industry-recognised qualification in Heavy Vehicle Maintenance and Repair Level 3 or equivalent English and Maths at Level 2 or equivalent A proven track record with electrical diagnosis and ability to use modern automotive technology Strong communication skills Ability to use Microsoft Office, including Word, Excel and PowerPoint Enthusiasm and commitment Hold full UK driving licence for subject specialism Desirable skills Teaching qualification (training and qualification will be offered if not) Recent English and Maths experience (training and qualification will be offered if not) Experience of working with apprentices or young people Assessing or TAQA qualification First aid Our Culture Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals. To find out more about Life at Arnold Clark , visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. TPBN1_UKTJ

To read the full Ofsted report for Newcastle and Stafford Colleges Group, please visit the Ofsted Government website, select Find an Inspection Report and search for Newcastle and Stafford Colleges Group. There has never been a better time to join our Engineering Team at Newcastle & Stafford Col

Locum Team Leader – Civil Litigation. Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates. Locum Team Leader (Civil Litigation) – 6-12 months+ – Full Time – Predominantly Remote Working – Up to £65 per hour – Midla

Key skills and experience for Electronics Team Leader job, based in Surrey: Proven experience of mixed signal electronics design Proven experience at a senior / leadership level i. To apply for this Electronics Team Leader job, based in Surrey, please send your CV to (url removed), or for more info

Up to £70,000 depending on experience and skills.Join BAE Systems and youll be part of something bigger.As a valued member of our global colleague network, youll bring your unique skills and perspectives to help pioneer progress and protect what matters most.Youll be trusted to play your part in de

Due to significant growth, they are seeking an Electronics Team Leader to be responsible for engineering and R&D for highly regulated products. Key skills and experience for Electronics Team Leader job, based in Surrey:. Proven experience at a senior / leadership level i.

As an IDVA Service Team Leader, youll oversee the day-to-day running of our Derbyshire IDVA Service. Service Team Leader - IDVA (Domestic Abuse).

The Production Team Leader is responsible for overseeing a team of production workers and ensuring the smooth, efficient operation of the production area. This role requires strong leadership, attention to detail, and an in-depth understanding of production processes. The Team Leader will drive cont

Due to promotion, we have an exciting new hybrid role that would be suitable for an experienced residential conveyancer (min 3 yrs PQE)looking to move into a management role as full training and support will be given.You will be nurturing a team of 5 in this friendly and dynamicteam.If youre looking

As a Housekeeping Team Leader, you will play an integra.

An excellent opportunity has arisen to work for our established client in Thatcham as a Catering Team Leader.

Requisition ID 63566Position TypeFT PermanentWorkplace ArrangementAbout the role Reporting to the Operations & Continuous Improvement Manager, the Production Group Leader plays a critical role in delivering safe, efficient, and high-quality manufacturing performance.

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine.Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.Delivering essential infrastructure services for life, while being safety first, and client

Job Description:The Build Quality Team Leader is a key new position for the hypercar engine facility at Cosworth.

Claims Transformation Leader UK Salary: Up to £90k + 25% Bonus + Excellent Benefits Location: Leeds or Manchester with national travel (Hybrid)IPS is supporting a leading Global Insurer in their search for a Digital Transformation Claims Leader to join the UK Claims Leadership team.

Locum Legal Services Team Leader – Planning & Environment, East Midlands Local Authority, 6-9 months initial contract. Demonstrate proven team leadership or supervisory experience. This is a fantastic opportunity for an experienced Planning Lawyer seeking a leadership-focused interim role within a

Surface Mount Technology Team Leader. Confident team leader with strong mentoring skills. If you're looking to combine technical leadership with cutting-edge electronics manufacturing in a fast-paced motorsport environment, this is a standout opportunity.

Come and join the Agincare family as a Care Team Leader!Where you'll be workingClick here to view the care home Care Home in Bexhill-on-Sea | St Peter's Park Retirement Vil.

Job Title: Warrant Recovery Team LeaderLocation: Remote/ Chandlers FordSalary: £35,000 Per Annum plus Bonus schemeHours: 40 hours per weekSponsorship: Unfortunately, we are unable to offer sponsorship for this role.

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine.Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.Delivering essential infrastructure services for life, while being safety first, and client

Join our friendly, supportive and inclusive team at Beauchamp House to help us make a real difference in the lives of our residents.Nights) + enhancements + paid sickness scheme33 average hours per week + opportunity for additional hoursAre you an experienced Care professional looking to develop you

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired!Job DescriptionAs a Transport Team Leader you will be responsib.

Line Leader Coalville (LE67, Bardon area) £12. Barker Ross are currently recruiting for a Line Leader to join a fast-paced co-pack operation in Coalville. This is a fantastic opportunity to step into a leadership role with a world-leading food and beverage company offering stability, development, a

Join our friendly, supportive and inclusive team at Cranmer House to help us make a real difference in the lives of our residents.Days) + enhancements + paid sickness scheme38 average hours per week + opportunity for additional hoursAre you an experienced Care professional looking to develop your ca

Come and join the Agincare family as a Care Team Leader!Where you'll be workingClick here to view the care home: Care Home in Buckinghamshire | Care Home Buckinghamshire Sw.

Are you looking for a new opportunity within the Care Sector? Do you have an NVQ Level 3?We are actively recruiting exceptional, caring individuals who want to join our team at Woodland View Lodge, Topsham, Exeter! Your role will be based in Woodland View Lodge!Crystal Care Collection are focused on

We are hiringTeam Leaderfor our Residential Children's Home inManchester.

Are you looking for a new opportunity within the Care Sector? Do you have an NVQ Level 3? We are actively recruiting exceptional, caring individuals who want to join our team at Ponbay Lodge, Hastings, East Sussex! Your role will be based in Ponbay Lodge! Crystal Care Collection are focused on makin

Progression: If career development is your thing, most of our team leaders and managers have been promoted from within our group plus you could join our Aspire future managers programme. Compassionate, emotionally resilient, and supportive, youll also be able to provide the leadership that inspires

Production/Manufacturing Team LeaderSalary: Competitive salaryBenefits: Company share save scheme, Pension up to 8% matched, Life insurance up to 4x salaryLocation: DealWays of Working: Site basedHours of work: 4 on 2 off 6am 4pmContract T

Section Leader - Multiple ShiftsSalary:Competitive salaryBenefits:Company share save scheme, Pension up to 8% matched, Life insurance up to 4x salaryLocation:SpaldingWays of Working:Site basedHours of work:Please see below

A leading insurance provider in the UK is seeking an Innovation Senior Business Analyst.This hybrid role involves shaping the Technology Innovation and GenAI roadmap, acting as a bridge between business and technology.Key responsibilities include facilitating workshops, identifying innovation initia

A prominent financial services company in the United Kingdom is seeking a Strategic Relationships lead to drive key partnerships in insurance and finance.This role involves setting strategic directions, ensuring regulatory compliance, and optimizing partner performance.Candidates should have experie

The ideal candidate will have a strong background in SAP service management, excellent leadership skills, and the ability to analyze performance data effectively.