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  • Cafe Manager
    Cafe Manager
    15 hours ago
    £13–£15 hourly
    Full-time
    Hounslow

    We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Operations Supervisor
    Operations Supervisor
    15 days ago
    £3800–£4800 monthly
    Full-time
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

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  • Nail Technician
    Nail Technician
    1 month ago
    £12.7–£14 hourly
    Full-time
    Ickenham

    Nail Technician – Full Time / Part Time Orane Ickenham – Luxury Nails, Lashes & Spa Location: 87 High Road, Ickenham, UB10 8LH Transport: Free parking available | Only 2 minutes' walk from West Ruislip Station About Us Orane Ickenham is a luxury beauty salon offering premium nail, lash, beauty and Japanese Head Spa services in a modern, welcoming environment. We are passionate about delivering exceptional customer experiences and maintaining the highest professional standards. As our salon continues to grow, we are looking for a talented and enthusiastic Nail Technician to join our team on either a full-time or part-time basis. Key Responsibilities You will be expected to perform a wide range of nail services to a high professional standard, including: • Acrylic nail extensions and infills, • BIAB (Builder in a Bottle) applications and maintenance, • Builder Gel extensions and overlays, • Gel polish / Shellac applications, • Nail art and bespoke nail designs, • Manicures and luxury manicure treatments, • Pedicures and luxury pedicure treatments, • Nail preparation, shaping and cuticle work, • Maintaining excellent hygiene and salon cleanliness standards, • Delivering outstanding customer service and client care, • Recommending suitable treatments and aftercare products Essential Requirements • Minimum NVQ Level 2 in Nail Services (or equivalent recognised qualification), • Proven experience performing Acrylic, BIAB and Builder Gel treatments, • Competent in manicure and pedicure services, • Strong nail art skills and attention to detail, • Excellent customer service and communication skills, • Professional appearance and positive attitude, • Reliable, punctual and team-oriented Preferred Qualifications • VTCT Level 3 Diploma in Nail Technology (preferred), • Previous experience working within a luxury salon environment, • Additional beauty qualifications would be advantageous What We Offer • Competitive salary (depending on experience), • Free on-site parking, • Excellent transport links (2-minute walk from West Ruislip Station), • Luxury salon environment with premium clientele, • Ongoing training and development opportunities, • Career progression within a growing business, • Supportive and friendly team culture, • Opportunities to learn additional services and expand your skill set Working Hours Full-Time and Part-Time positions available Flexibility to work weekends and late appointments may be required. How to Apply If you are passionate about nails, beauty and delivering exceptional client experiences, we would love to hear from you. Please send your CV, qualification details and examples of your work/Instagram portfolio to apply. Orane Ickenham

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