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  • Restaurant Supervisor
    Restaurant Supervisor
    13 days ago
    £15–£18 hourly
    Full-time
    London

    Overview Join our dynamic team as a Restaurant Supervisor and lead the charge in delivering exceptional dining experiences! In this energetic role, you will oversee daily restaurant operations, ensure top-notch food quality, and motivate your team to excel. Your leadership will create a vibrant, welcoming atmosphere where both guests and staff feel valued and inspired. This position offers an exciting opportunity to showcase your culinary expertise, hospitality skills, and supervisory experience in a fast-paced environment dedicated to excellence. Duties • Supervise daily restaurant activities, ensuring smooth service flow and high standards of food safety and cleanliness, • Lead and motivate a diverse team of servers, cooks, bartenders, and kitchen staff to deliver outstanding customer service, • Oversee food preparation and cooking processes to maintain quality and consistency across all dishes, • Manage bar operations, including bartending duties, drink service, and inventory control, • Ensure compliance with food safety regulations and sanitation standards at all times, • Assist in training new team members on food production, serving protocols, and hospitality best practices, • Handle guest inquiries, resolve issues promptly, and foster a positive dining environment Skills • Proven supervising experience in a restaurant or hospitality setting with strong team management skills, • Extensive knowledge of food preparation, cooking techniques, and culinary practices, • Ability to perform bartending duties confidently while maintaining excellent customer service, • Familiarity with food safety standards and food production processes, • Excellent leadership qualities with the ability to motivate and develop staff, • Strong communication skills to coordinate between kitchen, bar, and front-of-house teams, • Experience with hospitality operations in hotel or restaurant environments is a plus, • Knowledge of serving techniques, hospitality principles, and barista experience is advantageous Embark on a rewarding journey where your leadership transforms everyday dining into memorable experiences. We’re committed to fostering a lively workplace that values your skills and passion for hospitality!Pay: £15.00-£18.00 per hourExpected hours: 35.0 – 55.0 per weekBenefits: • Company pension, • Discounted or free food, • Employee discount Work Location: In person

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  • General Manager
    General Manager
    1 month ago
    £40000–£45000 yearly
    Full-time
    Hammersmith Broadway, Hammersmith and Fulham

    General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management • Oversee daily operations of both coffee shop and deli services, • Manage inventory, stock levels, and supplier relationships, • Create and update pricing strategies, menus, and promotional campaigns, • Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership • Recruit, train, and manage a team of passionate staff members, • Create staff schedules and manage rotas efficiently, • Foster a positive work environment that reflects our Italian hospitality values Customer Experience • Ensure exceptional customer service standards across all touchpoints, • Manage table service operations and deli counter service, • Maintain high-quality food and product displays, • Handle customer feedback and continuously improve service quality Quality & Compliance • Monitor food safety and hygiene standards, • Ensure product quality and presentation meet our authentic Italian standards, • Manage compliance with health and safety regulations What We're Looking For Essential Requirements • Languages: Fluent in both English and Italian (advanced level required), • Experience: Proven management experience in hospitality, food service, or retail, • Skills: Strong organizational, communication, and leadership abilities, • Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies • Financial management and budgeting experience, • Staff management and development skills, • Customer service excellence mindset, • Problem-solving and decision-making abilities, • Attention to detail and quality standards What We Offer • Competitive salary: £40,000 - £45,000 annually, • Immediate start available, • Opportunity to work with authentic Italian products and traditions, • Leadership role in a growing business, • Staff discounts and benefits, • Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today We are an equal opportunity employer committed to diversity and inclusion. Join our family and help us share the authentic taste of Italy with our community!

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  • Supervisor
    Supervisor
    2 months ago
    Full-time
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate plus service charge About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service and strong leadership are central to everything we do. The Role: Front of House Supervisor We are looking for an experienced, hands-on Front of House Supervisor to help lead our founding team, covering both waitering and bartending duties while overseeing the smooth running of service. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will set the standard for the floor, support and develop the team around you, and be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your leadership is valued and your personality can shine. Key Responsibilities: Team Leadership: Lead the floor and bar team during service, delegating sections, managing breaks, and stepping in to support wherever needed to keep service running smoothly. Service and Cocktail Excellence: Deliver and oversee food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Oversee the organisation and stocking of your section and the bar station throughout each shift, including proactive table resets, restocking, mise en place ahead of peak periods, and spot-checking standards across the team. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, make confident recommendations, and resolve any guest concerns swiftly and professionally. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation, adjusting staffing and flow as needed. Training and Development: Support the onboarding and ongoing training of new team members, sharing product knowledge, cocktail technique, and service standards. Hygiene and Compliance: Ensure daily and weekly front-of-house and bar cleaning protocols are followed, and take responsibility for compliance with food safety, licensing, and responsible service of alcohol regulations across the shift. Team Collaboration: Act as the key link between the bar, floor, and kitchen teams, ensuring food and drinks are delivered together smoothly and any issues are communicated quickly. Requirements Proven experience in a supervisory or senior FOH role within a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Strong technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Experience training, motivating, and managing a small team during live service. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for developing the menu and mentoring the team on original serves. A warm, engaging personality with a natural passion for guest experience and community, and the confidence to lead by example. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one, in a leadership role with real influence over how the team and venue develop. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

    Immediate start!
    No experience
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