The Help Desk Team Leader plays a pivotal role in driving quality, efficiency, and customer satisfaction by overseeing a team of 5 representatives. This position is integral to ensuring timely ...
FRENCH Help Desk Customer Care Office LOCATION: Hybrid role (3 days in the office. 2 days are wfh) . Location BuckinghamshireOn site Car Parking AvailableLanguage needed : French & English (fluent ...
Can you be the next Help Desk 'champion' at one of Surrey's leading independent school ? Then we should talk ! ESP are delighted to be working again with St George's College Weybridge as they search ...
Previous experience in a service / help desk environment * Previous experience of extended hours shift patterns, or an open-minded approach to work within such a team * A friendly, engaging and ...
Are you looking to build a career in a support Help Desk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We ...
Previous experience in a service / help desk environment would be ideal, but not necessary * Previous experience of extended hours shift patterns, or an open-minded approach and willingness to work ...
... issues but helping with new deployments etc. so an emphasis on configuration for customers ... desk for a computer manufacture for example or similar, answering technical questions about both ...
SQL queries) * experience working on a help desk and working with help desk systems (e.g. Jira or similar) * cloud experience / knowledge (e.g. AWS, Azure) On offerSalary up to £45,000 plus ...
The agents on the desk will act as the first point of contact for these customers, essentially ... Receiving, logging and managing requests for service from Managed Print Service customer Help Desks ...
As a Service Desk Technician, you will be responsible for logging incidents into the helpdesk system, engages customers to understand and address their requirements, provide technical support for a ...
Previous experience in IT technical support, help desk, or service desk roles. * CompTIA A+ advantageous * Basic knowledge of apple Mac & Linux OS * Strong knowledge of computer hardware, software ...
Responding and chasing up on the help desk providing levels of support. * Dealing with automated and proactive alerts. The key responsibilities and accountabilities highlighted in this job are ...
You will be involved with a variety of service desk, desktop, telephone, remote support, and you ... help achieve them. In return, you will be working with a wide range of technologies as part of a ...
As a Problem Manager, you will be someone who has experience of handling SLAs and KPIs to help ... Knowledge, Experience & Skills * worked on an IT service desk. * of managing a team of 5 or more ...
Oversee the helpdesk ticket system and assign staff appropriately * Document IT procedures and create IT admin guides * Deputise for the IT Manager as required IT Service Desk * Ensure the IT Service ...
Are you interested in contributing and helping to shape the future of the world's energy? If so ... As an IT Support Technician , you will play a pivotal role in providing 1st line (Service Desk) and ...
... Desk team, as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at progression into ...
... desk policy to ensure desk are hygienically cleaned vTo be a champion and advocate for CBRE four ... help develop a strong progressive team v v
... to help them to make the most and find value in products and solutions. Client Details Our client ... Attending support calls to discuss issues with the service desk team and client pointing out ...
Provision of 3rd line services within the Service Desk resolving escalated incidents in a timely and efficient manner in accordance with the Helpdesk SLA's * Providing technical expertise on all IT ...
Support with front desk/reception duties * Supporting with answering calls/calling parents (with ... We will also keep your CV on file and continue to help you in your search for your next role. All ...
Do you enjoy not sitting at a desk all day every day? Do you like each day to be varied? Are you ... help. If this sounds like you and you are a car driver, then please do apply and I will get in ...