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Second Line Support Engineer (Tier 2) Salary is dependent on experience (£28,000 - £34,000)Office based work - across 3 site locations (North / East London)Strong experience across 2nd Line Service Desk SupportFull right to work in UK - Must hold a UK Driving License If you are a 2nd Line Supp...
Job Outline The Lexmark Enhance Service Desk (ESD) provides first and second line technical support to Lexmark International’s key Managed Print Service customers. The agents on the desk will act as the first point of contact for these customers, essentially representing Lexmark and its core v...
The Help Desk Team Leader plays a pivotal role in driving quality, efficiency, and customer satisfaction by overseeing a team of 5 representatives. This position is integral to ensuring timely ...
FRENCH Help Desk Customer Care Office LOCATION: Hybrid role (3 days in the office. 2 days are wfh) . Location BuckinghamshireOn site Car Parking AvailableLanguage needed : French & English (fluent ...
Can you be the next Help Desk 'champion' at one of Surrey's leading independent school ? Then we should talk ! ESP are delighted to be working again with St George's College Weybridge as they search ...
Previous experience in a service / help desk environment * Previous experience of extended hours shift patterns, or an open-minded approach to work within such a team * A friendly, engaging and ...
... issues but helping with new deployments etc. so an emphasis on configuration for customers ... desk for a computer manufacture for example or similar, answering technical questions about both ...
Are you looking to build a career in a support Help Desk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We ...
Previous experience in a service / help desk environment would be ideal, but not necessary * Previous experience of extended hours shift patterns, or an open-minded approach and willingness to work ...
The agents on the desk will act as the first point of contact for these customers, essentially ... Receiving, logging and managing requests for service from Managed Print Service customer Help Desks ...
SQL queries) * experience working on a help desk and working with help desk systems (e.g. Jira or similar) * cloud experience / knowledge (e.g. AWS, Azure) On offerSalary up to £45,000 plus ...
As a Service Desk Technician, you will be responsible for logging incidents into the helpdesk system, engages customers to understand and address their requirements, provide technical support for a ...
Previous experience in IT technical support, help desk, or service desk roles. * CompTIA A+ advantageous * Basic knowledge of apple Mac & Linux OS * Strong knowledge of computer hardware, software ...
Join our team as a Second Line Service Desk Analyst and become a key member of our tech problem ... You get a buzz out of helping customers. Why join the team at Lumina Technologies in Hemel ...
Responding and chasing up on the help desk providing levels of support. * Dealing with automated and proactive alerts. The key responsibilities and accountabilities highlighted in this job are ...
It would suit someone who was working as 2nd/3rd level on a Help Desk, with some experience of implementing Projects. Alternatively, someone with good knowledge of 365 who is looking to grow skills ...
Support the internal service team and help desk on a regular basis * Provide comprehensive sign off containing accurate detailing on completion of jobs * Perform monthly stock check and ensure car is ...
Liaise with and respond to the Help desk ensuring that urgent maintenance tasks are responded to within appropriate timescales. The Ideal Candidate: * ONC/OND, NVQ Level 3 or equivalent in Mechanical ...
You will be involved with a variety of service desk, desktop, telephone, remote support, and you ... help achieve them. In return, you will be working with a wide range of technologies as part of a ...
Oversee the helpdesk ticket system and assign staff appropriately * Document IT procedures and create IT admin guides * Deputise for the IT Manager as required IT Service Desk * Ensure the IT Service ...
As a Problem Manager, you will be someone who has experience of handling SLAs and KPIs to help ... Knowledge, Experience & Skills * worked on an IT service desk. * of managing a team of 5 or more ...
... Desk team, as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at progression into ...