Helpdesk Administrator
hace 2 días
Farnham
An established and growing Services business is seeking a reliable and organised Helpdesk Administrator to join its Operational Support Team in Farnham. This is an excellent opportunity for someone looking to build a career within administration, customer service, facilities management, or operational support. Working within a friendly and supportive team, you will assist with the day-to-day management of work orders, document control, data entry, scheduling, and general administrative duties across a variety of commercial and public sector contracts within a service management environment. Key Responsibilities • Managing and updating work orders and job records, • Accurate data entry and maintenance of company systems, • Document control and administration support, • Liaising with clients, suppliers, subcontractors and operational teams, • Monitoring and processing information within agreed timescales, • Supporting the Helpdesk function with day-to-day administration, • Maintaining accurate records and compliance documentation About You • Strong organisational and administrative skills, • Excellent attention to detail, • Confident using Microsoft Office and computer systems, • Professional communication skills with a customer centric approach. The company have an excellent reputation for great customer service which is a result of the culture and amazing people., • A team player who ejoys and contributes to a friendly, collaborative environment., • Able to prioritise workload in a fast-paced environment, • Positive attitude and willingness to learn, • Previous administration, customer service, helpdesk, facilities management or construction support experience would be advantageous Desirable Experience • Administration or customer service background, • Experience with CRM, CAFM, Helpdesk or work order systems, • Document control or scheduling experience, • Microsoft Outlook, Excel and Word proficiency Training & Development Full training will be provided. The company offers ongoing development, mentoring and genuine opportunities for career progression within a long-established and growing business. Additional Information • Office-based role in Farnham, • Successful candidates may be required to undergo security screening, • Excellent long-term career prospects, • Supportive team environment with very low staff turnover If you have not received a call within 5 working days unfortunately on this occassion your application has not been successful