Helpdesk administrator jobs in Welwyn Garden CityCreate job alerts

Jacob Grey have partnered with a long standing client to hire a new Helpdesk Support Administrator. This is a fantastic opportunity to develop a career in application support in an exciting, respected and growing company which truly puts its people first. Reporting to the help desk manager, your duties will include: • Dealing with a wide range of external customer queries relating to our client's bespoke CRM software package which includes 15 varied modules (full training is provided on these modules), • Guiding customers through anything from simple, quickly resolvable queries to offering more complex advice and solutions relating to specific modules, • Dealing with both 'teething problems' relating to new customers following implementation of the client's software, as well as legacy customers seeking guidance on specific modules, • Escalating queries and matters to other teams (e.g. upgrades to existing software), • Liaising with the other members of the help desk team to resolve higher level queries, • Assisting more junior members of the team where applicable, • Liaising with the sales department and field based training team where applicable, • Ad hoc duties as and when required On offer is a market leading salary and the opportunity to work for a genuinely good business which puts its people first. Over time, for the right person, there will be the opportunity to progress into a team leadership role and/or journey into other parts of the business depending on your skill set/ambitions. You will also be rewarded with a company performance related bonus scheme, and inclusion in the companies Group Life Insurance after the first year. The successful candidate will ideally have 2 years application support experience. But our client is open to individuals with customer service experience or exposure to a similar background. You will also have the ability to manage a wide range of problems in a logical manner, in what can be a challenging and demanding environment. Above all you must be hardworking, upbeat/energetic, and possess excellent communication skills. Beneficial experience would include MS-Windows Operating Systems, Linux Operating Systems, Understanding of networking and TCP/IP and exposure to Financial/Accounting Systems Please note that this is an office-based role so candidates will need to be able to travel to Welwyn Garden City on a daily basis. We look forward to receiving your application.

A well-respected recruitment agency is seeking a Helpdesk Support Administrator in Welwyn Garden City.

AWC Staff Services are looking for a Helpdesk Administrator to work nights 4 on 4 off for our client at Midland Metropolitan University Hospital, Smethwick. Ticket Management: Accurately record, prioritise, and track support requests using a helpdesk system, ensuring timely updates and resolution in

A leading staffing solutions provider is seeking a Helpdesk Administrator for night shifts (4 on 4 off) at Midland Metropolitan University Hospital in Smethwick. This role requires previous helpdesk experience and offers an hourly rate of £15.

Jacob Grey have partnered with a long standing client to hire a new Helpdesk Support Administrator. This is a fantastic opportunity to develop a career in application support in an exciting, respected and growing company which truly puts its people first. The successful candidate will ideally have 2

The Helpdesk Administrator works alongside M&E Helpdesk and Helpdesk Coordinator to form part of the team responsible for the receiving, allocating and the progression of reactive emergency maintenance faults. Cover the helpdesk in the absence of Helpdesk Operative. Adhere to all SLAs/KPIs set again

A leading security services provider based in Solihull is hiring a full-time Security Operations Administrator to manage calls and assist colleagues.

A leading facilities services provider is seeking a Helpdesk Administrator to manage service requests and maintain customer satisfaction. The role involves covering the helpdesk in the absence of the operative, vetting service requests, and ensuring efficient task management.

Due to continued investment and growth, another exciting opportunity for a helpdesk administrator has arisen. This role is ideal for someone with helpdesk experience or a willingness to be trained in a dynamic, upcoming business with a drive to progress further. Prioritise workloads; multitasking is

A recruitment agency is looking for a Helpdesk Administrator to join their team in Enfield.

A well-respected company in St Albans is seeking a Helpdesk Administrator to join their team.

A recruitment agency is seeking a Helpdesk Administrator to join their client in St Albans.

As Helpdesk Administrator, you will be:. As Helpdesk Administrator, you'll have:. Keywords: Helpdesk Admin Facilities.

A leading facility management company in Greater London seeks a Helpdesk Administrator to assist in managing reactive emergency maintenance requests. The role involves covering the helpdesk, vetting service requests, ordering parts, and coordinating work for urgent jobs.

A talent management consultancy in Greater London is looking for a Helpdesk Operator for a 6-month contract. Ideal candidates should possess solid administrative skills, have knowledge of helpdesk operations, and preferable CAFM experience. This position is suited for those with entry-level exposure

We are actively seeking a Helpdesk Administrator to join our client in St Albans. Communicate and collaborate with Helpdesk Operators, Operatives and sub-contractors.

A well-respected and well-established company based in St Albans are looking for a Helpdesk Administrator to join their friendly and close-knit team. Helpdesk Administrator | St Albans | Up to £28k.

Helpdesk Administrator – Enfield (Hybrid Opportunity).

We’re on the hunt for a Health & Safety Helpdesk Administrator who will play a central role in supporting our clients and advisors through exceptional call handling, accurate information management, and high‑quality administrative support. While the core focus of this role is client support and

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

As a Kitchen Assistant at Paternoster House Care home in Waltham Abbey, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them en

Residential Support Worker (Complex Care / Supported Living).Registered Manager / Team Leader.To provide high-quality, person-centred support to individuals with learning disabilities, complex needs, mental health conditions, and behaviours that challenge.The role focuses on promoting independence,

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

Accounts Payable / Receivable Assistant.Abbots Care is an award-winning domiciliary community care provider in Hertfordshire with a CQC rating of Outstanding.Abbots Care has been operating for over 30 years and prides itself on delivering the highest standard of care to individuals in the comfort of

This is a casual, part-time role offering flexible working.As a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files

CAMHS Professionals is recruiting experienced Children's Residential Support Workers to join a bank of professionals supporting children's care homes across Surrey, on behalf of a local authority client.This is a flexible, ad hoc role where we work around your availability.Each week we'll reach out,

We are seeking a highly skilled Social Worker to join our Intensive Support Team in the vibrant area of Medway, UK.This exciting opportunity offers you the chance to work within a supportive and innovative environment, where you will make a meaningful impact on the lives of individuals and families

Our client delivers innovative, high-quality medical and surgical solutions, as well as patient monitoring equipment, across the UK and Europe.The company provides a range of customised services, including warehousing, distribution, and sales and marketing, to support partnered manufacturers of medi

JMC Aviation are working with a.Saffron Walden (relocating to Braintree in July 2026),.This client specialises in component repairs for a wide range of commercial aircraft from electrical to mechanical and interior to welding.The company offers a warm welcoming environment with a great team environm

At Marble Partners, we believe leadership is not defined by titles but by action.True leaders bring people together, raise standards, and create momentum wherever they go.As our organisation grows across London, we are looking for someone who is ready to step forward, take ownership, and inspire oth

We are looking for a motivated, resourceful, and committed individual to join our team as a Male Support Worker at our Learning Disabilities service in Wigan.As a Support Worker you will be providing person-centred care for our service users, supporting them in aspects of everyday life, while also s

Team Leader - Horticulture Do you have the passion and leadership to help plants - and people - thrive? We're looking for a Team Leader to play a key role in the day-to-day running of our busy production nursery.This is a hands-on opportunity to combine your horticultural knowledge with the ch

We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our learning disabilities service in Hertfordshire.Driving is mandatory and sleep in shifts will be required.Making you feel at home here means helping you thrive in every way.That's why we offer a wi

An opportunity is available for an experienced.This is a practical, site-based leadership role suited to someone who enjoys working outdoors, taking ownership of daily operations, and guiding a team to deliver safe and efficient results.Youll be responsible for organising on-site activities, ensurin

Monday - Friday - Fulltime - 9am - 5pm.My client is a well-established provider of high-quality care to young people (aged 16 to 18).Offering Supported Living accommodation for young people.Working directly with young people who may have experienced trauma, family breakdowns or care leaving, helping

We are far more than a worldwide leader.We welcome you as you are and you can find a job and brand that matches your personality.We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limi

The Role We are currently recruiting experienced and motivated Production Line Leaders to join a fast paced manufacturing environment.The successful candidates will be responsible for managing production lines and a team to achieve planned volumes while ensuring all commercial, quality, safety, and

We are the Cambian group, one of the largest independent providers of care and education for children and young people.We believe that everybody has a personal best and we strive to show our young people their potential.An exciting opportunity has arisen in one of our children’s homes for Resident

We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English.Main Purpose of Customer Service Advisor role:.Responding to English and German emails, answering English and German calls,.Dealing with customer quires on our system and translatin

We pride ourselves on being a great place to work, where everyone feels fairly treated and enjoys their work in a welcoming and friendly environment.We're a not-for-profit housing association that has been providing affordable housing in Luton and South Bedfordshire since 1962.We currently have seve

We are looking for a Senior Family Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services.Join South Birmingham’s locality-based counselling service operates from community hubs and outrea

Creative Support is a not-for-profit organisation which provides high quality person-centred social care services for adults with learning disabilities, mental health needs and other support needs.We are looking for enthusiastic, resourceful and energetic Relief Support Workers who are well motivate

Interaction Health and Social Care know that by looking after our Support workers, they will look after our customer's, it really is that simple.We recruit our Support workers based on.As a Support worker, you will commit to Delivering care with our customers enabling them to live independently clos

SEN Support Worker – Basingstoke | Full-Time | Term-Time Role Basingstoke & surrounding areas | Paid to scale based on experience | 8:30am – 3:30pm | 5 days per week GSL Education are seeking a compassionate and dedicated SEN Support Worker to support children with additional needs acr

Support Worker Supported Living & Complex Care.Full-time & Part-time positions available.Up to 33 days holiday per year.Paid induction and comprehensive training (including complex care).Ongoing supervision and development opportunities.Career progression within a growing service.Supportive, inclus

Step Into a Leadership Role in Residential Childcare.Looking for your next career move? This could be it.The home provides care for up to five young people aged 818 who need consistent, compassionate support due to emotional and behavioural needs.As Deputy Manager, youll play a key part in shaping t

Full-Time / Part-Time, Term Time Only.Are you passionate about supporting the wellbeing and personal development of young people? We are currently recruiting a compassionate and dedicated Pastoral Support Worker to join a supportive school community.This is a rewarding opportunity to make a meaningf