Customer service manager jobs in Welwyn Garden CityCrear alertas

About Us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Want to know more about the company? Take a look here: ___ Role summary: The Applied Engineer delivers services directly to the customer, working on a variety of equipment located at sites across a specific region. As the face of Mitsubishi Electric excellent customer service in conjunction with top quality engineering and problem-solving skills are essential. Applied Engineers report to the Regional Service Manager and will work closely with Service Supervisors, Service Coordinators & the Quality/Warranty Manager to ensure that an efficient and profitable service is delivered. Applied Engineers will carry out a variety of activities on customer sites including planned preventative maintenance (PPM), quoted works, commissioning and emergency callouts, these activities will not be restricted to Mitsubishi Electric or Climaveneta branded equipment meaning that a thorough understanding of all major brands/types of chiller, heat pumps and air conditioning equipment technology will be required. Skills/Responsibilities: • To attend and complete planned site visits and resolve customer issues., • Focus on troubleshooting and repair within set timeframe and according to defined process, service agreements and customer needs., • To provide ‘on site’ advice to the customer related to technical installation and/or service issues., • To document all findings from the visit including the nature of the work carried out, the time taken to complete and any recommendations., • This information will be captured electronically in real time meaning it is instantly submitted to the regional service office to enhance efficiency and customer service., • To assist the Regional Service Manager to develop positive customer relationships and to identify any remedial works required., • Where relevant to act as a technical ‘on the job’ coach for less experienced service team members., • Diagnose and repair system malfunctions requiring specific technical knowledge and relevant qualifications., • To build and maintain a good working relationship with the regional Service Coordinators and to understand their challenges and requirements., • Seek clarification and technical support where needed and escalate issues as appropriate., • To commission and start-up systems in line with defined regulations, standards and processes., • Understand and analyse relevant technical documents (electrical, hydronic, piping, psychometric) and to practically apply this information to resolve the issues encountered on site., • Always working to a high level of customer service, ensuring that the customer is informed upon arrival and before leaving the site and that they receive any necessary updates as the job progresses. Experience Required: • Minimum C&G Level 2 Certificate in Small Commercial Refrigeration and Air Con Systems., • C&G Award in F-Gas & ODS Regulations: Category 1 (C&G2079-11), • IOSH, or equivalent, safety qualification., • Industry time served qualification., • Competent in water chillers and heat pumps, remedial work and commissioning., • Fault finding and diagnostic skills., • Good communication skills (written and verbal)., • Good client engineering interface experience specifically around Water Chillers / Heatpump service, maintenance and commissioning., • IT literate with product engineering software and Microsoft packages – Outlook, Excel, Word., • Competent as working alone or as part of a team., • Ability to work under pressure and use own initiative., • Personal attributes: self-motivated, driven, numerate, organised, punctual, assertive, professional, personable, and resourceful. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year, • Pension, • Life Assurance, • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi, • Access to Mitsubishi’s very own discount platform, • Colleague Referral Scheme, • Holiday Buy, • Long Service Awards, • Cycle to Work Scheme, • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.

Sous Chef - Hertford You love real cooking. We love real cooking. Customers love real cooking. It's a no-brainer so you wonder why so many other places don't do it. We do it, and you'll be doing it with us - fresh, customer led, and with high-quality ingredients. As Sous Chef, you'll be the Head Chefs' go-to for support, leading and engaging the kitchen team to deliver 14 great shifts week in, week out. You'll be leading shifts, making sure the kitchen runs effectively and safely. You're as relentless as us about the detail, so you'll be all over things like stocks, Health & Safety and Hygiene, manning the pass to ensure our food goes out on-spec and on-time, and always upholding 5* kitchen standards. You'll be on it. Like a chef's bonnet The Good Stuff • Overtime pay for every hour worked over contracted hours!, • Staff food on every shift, • 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside, • Paid breaks, • 28 days holiday (inclusive of Bank Holidays) pro rata, • Enhanced maternity and paternity pay after 2 years service, • The most talked-about staff party in hospitality - Loungefest!, • Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers), • Company pension scheme, • Long service awards, • Power over your pay with Wagestream, • Emotional and practical support via the Licenced Trade Charity, • Great opportunity for personal development and career progression in a fast growing business, • Achievable bonuses, • Tips shared equally across the team, based on hours worked, • You are probably an existing Sous Chef, or perhaps a Junior Sous Chef/Assistant Kitchen Manager that is looking to take the next step in their career., • You will have experience of working with fresh ingredients and be able to demonstrate good chef/kitchen skills (food prep hot and cold, cleaning, knife skills, good hygiene practices), • Your work ethic is rolling your sleeves up and getting stuck in and leading from the front; playing an active role in delivering excellent kitchen and food standards as part of a high performing team., • Extremely driven and relentless at deconstructing the can't mentality., • Familiar with KPIs and making decisions in the absence of the Head Chef considering labour; stock; food safety requirements plus others., • Epic communication skills with the ability to manage stakeholders and build rapport and trust (that would be with our Ops Chefs and Ops Managers)., • Strong knowledge of best practice around rota scheduling, sales and labour forecasts, reporting, recruitment, HR etc.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: • Contributory pension scheme, • Grow your career with our Career Pathways and MyLearning programmes, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more, • Up to 44% off cinema tickets to enjoy your favourite blockbuster, • Receive cash rewards every time you spend and use them on a wide range of brands, • Un-wind with us with free wellness, mindfulness and exercise classes, • You can share all discounts and offers with your friends and families We're recruiting an experienced Assistant Kitchen Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis. As an Assistant Kitchen Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Could you shine as Chartwells's next Assistant Kitchen Manager? Here's what you need to know before applying: Your key responsibilities will include: • Liaising between the team and manager to ensure we continually exceed expectations, • Motivating the team to keep everyone on task, • Assisting the manager with managing inventories, monitoring budgets and implementing action plans, • Managing the tills and processing payments, • Supporting and training our teams, leading from the front to make sure everyone can excel in their role, • Assisting with paperwork when required, • Be passionate about exceptional customer service, • Have previous experience in a similar role, • Have experience managing teams, • Have excellent communication and organisational skills, • Be an ambitious and motivated individual who is always looking to upskill About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0701/76405001/52758281/R/SU #Lodestone House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

About Us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Want to know more about the company? Take a look here: MITSUBISHI ELECTRIC UNITED KINGDOM Role summary: The Applied Engineer delivers services directly to the customer, working on a variety of equipment located at sites across a specific region. As the face of Mitsubishi Electric excellent customer service in conjunction with top quality engineering and problem-solving skills are essential. Applied Engineers report to the Regional Service Manager and will work closely with Service Supervisors, Service Coordinators & the Quality/Warranty Manager to ensure that an efficient and profitable service is delivered. Applied Engineers will carry out a variety of activities on customer sites including planned preventative maintenance (PPM), quoted works, commissioning and emergency callouts, these activities will not be restricted to Mitsubishi Electric or Climaveneta branded equipment meaning that a thorough understanding of all major brands/types of chiller, heat pumps and air conditioning equipment technology will be required. Skills/Responsibilities: • To attend and complete planned site visits and resolve customer issues., • Focus on troubleshooting and repair within set timeframe and according to defined process, service agreements and customer needs., • To provide ‘on site’ advice to the customer related to technical installation and/or service issues., • To document all findings from the visit including the nature of the work carried out, the time taken to complete and any recommendations., • This information will be captured electronically in real time meaning it is instantly submitted to the regional service office to enhance efficiency and customer service., • To assist the Regional Service Manager to develop positive customer relationships and to identify any remedial works required., • Where relevant to act as a technical ‘on the job’ coach for less experienced service team members., • Diagnose and repair system malfunctions requiring specific technical knowledge and relevant qualifications., • To build and maintain a good working relationship with the regional Service Coordinators and to understand their challenges and requirements., • Seek clarification and technical support where needed and escalate issues as appropriate., • To commission and start-up systems in line with defined regulations, standards and processes., • Understand and analyse relevant technical documents (electrical, hydronic, piping, psychometric) and to practically apply this information to resolve the issues encountered on site., • Always working to a high level of customer service, ensuring that the customer is informed upon arrival and before leaving the site and that they receive any necessary updates as the job progresses. Experience Required: • Minimum C&G Level 2 Certificate in Small Commercial Refrigeration and Air Con Systems., • C&G Award in F-Gas & ODS Regulations: Category 1 (C&G2079-11), • IOSH, or equivalent, safety qualification., • Industry time served qualification., • Competent in water chillers and heat pumps, remedial work and commissioning., • Fault finding and diagnostic skills., • Good communication skills (written and verbal)., • Good client engineering interface experience specifically around Water Chillers / Heatpump service, maintenance and commissioning., • IT literate with product engineering software and Microsoft packages – Outlook, Excel, Word., • Competent as working alone or as part of a team., • Ability to work under pressure and use own initiative., • Personal attributes: self-motivated, driven, numerate, organised, punctual, assertive, professional, personable, and resourceful. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year, • Pension, • Life Assurance, • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi, • Access to Mitsubishi’s very own discount platform, • Colleague Referral Scheme, • Holiday Buy, • Long Service Awards, • Cycle to Work Scheme, • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.

To be considered for this role, you will be an experiencedTransport Manager with a strong focus on customer service. You must have previous experience in a high-volume transport and warehouse environment. Work closely with the Warehouse and Planning teams.

We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 37. As a Catering Manager, you will be resp

As Store Manager, you'll make sure that your store is an inspiring place to shop; that we're wowing customers with amazing choice and friendly, knowledgeable customer service. As Store Manager you'll create the business plan and develo. An interest in creativity or interior design really helps in th

Job Title: Account Executive Location: Field based (Hertfordshire, Buckinghamshire, and North London) Please note: This role requires some Saturday working out in the field Salary: Base salary c£32,000 - £38,000 dependant on experience (realistic OTE of c£45,000) Benefits: £4K car allowance, mobile phone, laptop & Evolution Funding company benefits The role This is an exciting opportunity to further your experience in business-to-business sales, accelerate your career in the automotive finance industry and learn from some of the industries most accomplished Automotive Finance Account Managers. Our business and growth plans are ambitious, and we would love you to join us on that journey as an Account Executive as we strive to achieve our pioneering vision of being the technology platform of choice, connecting the auto finance ecosystem. The Account Executive compliments and supports the work of the Account Manager who is accountable for the total sales target for the defined territory patch. The Account Executive will play a key role in contributing towards the sales target through: • Building and maintaining dealer relations, • Providing solutions to our dealer partners, • Contributing to the delivery of growth on KPI’s, • Identifying and acquiring new business About you We are looking for an ambitious self-starter, passionate about delivering top tier customer service and with previous sales experience (ideally business to business sales in the automotive finance / automotive dealership industry with an understanding of the regulatory requirements). You will be comfortable in presenting solutions to senior management teams in dealerships of all sizes and be motivated towards developing your career in the automotive finance industry.

A retail company in Welwyn Garden City is seeking a Sales & Service Team Manager to lead their team, shape customer experiences, and drive service excellence. The role requires excellent leadership skills and a passion for customer service. You will be responsible for fostering a sales culture, coac

A local government organization is seeking a Customer Service Manager to lead their teams in enhancing customer service standards. This permanent, full-time role involves overseeing daily operations, fostering a customer-first mindset, and implementing service improvements based on data. Apply by Ja

As the Council’s customer service expert, you will lead by example, setting the tone for customer excellence across the customer service teams and wider organisation. Reporting directly to the Assistant Director (Customer Services & Transformation), you will play a pivotal role in upholding and en

As our Customer Service Manager, you’ll lead the team that customers rely on when it matters most. An experienced customer service or customer success leader. Customers who actively recommend us because of the service they receive.

In this pivotal role, you'll drive profitability through effective sales activities and exceptional customer service. A leading retail company is seeking a Store Manager for their Derby branch.

You don’t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. This is a senior, hands-on role for a customer-focused leader ready to shape how support, onboarding, a

A leading financial services company in the United Kingdom seeks an experienced Assistant Store Manager to ensure outstanding customer service and manage cash handling duties. The ideal candidate will have at least one year of experience in sales or customer service and a high school diploma or GED.

This role, starting immediately, focuses on delivering excellent customer service and driving sales. A retail company is seeking a Department Manager for their Menswear Department in South Kesteven.

Account Manager (Salles and Customer service). Account Manager (Salles and Customer service). One of our prestigious clients in Bedford is recruiting for an account Manager to join their team.

A leading consumer finance company in the UK seeks a Customer Account Manager. You will engage customers directly, assess their loan needs, and guide them through the loan process. The ideal candidate should possess excellent communication skills and customer focus.

A leading networking solutions provider in the United Kingdom is seeking a Service Manager to oversee the end-to-end customer experience and ensure service levels meet expectations. Candidates should have a degree and extensive experience in service management, preferably with ITIL qualifications. T

Customer Service Advisor (Part-Time). Proven customer service experience. Join Müller UK & Ireland as a Part-Time Customer Service Advisor.

Full-time Team Leader vacancy at GAIL's.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As app

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. The service in Luton provides person-centered, holistic and accessible wellbeing services which are flexible and creative, easy to access and navigate and responsive to the needs o

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment. Support with other duties as requested by the line

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. Our ideal Customer Services Assistant will:. Display passion for delivering excellent customer service.

Our Guest Service Manager closely supports the Active and General Manager. Previous experience in customer service within the hotel and hospitality industry is crucial. Guest Service Manager - Summer 2026 - Various Mediterranean Resorts.

As a Team Leader you will be working in collaboration with the Registered Managers, Staff Nurses and Home Support Workers with.

We are actively looking to secure a Service Manager candidate to join Experis.

Supporting the Supervisor/Manager with day-to-day operations of the tooling shop.

Manage resources, budgets, and performance to deliver high-quality, timely services. Champion a customer-focused approach and continuous improvement. Our teams are passionate about delivering high-quality services and shaping a better future for Sheffield.

As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. Join us as a Customer Team Lead

The organisation is looking for a Service Manager to lead one of their Supported Living services, providing high-quality accommodation and person-centred support for customers with diverse needs, including young people, people with mental health needs, learning disabilities, and those experiencing h

You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. You'll be a familiar face in th

Their services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. Build your career with a leading property services company, where they recognise that diversity of thought and talented people are key to success. Joining them as a supervisor, you w

We are seeking a Team Leader to support the Home Manager, Deputy Manager and Assistant Manager in all aspects of the home's management.

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. As

You may have experience in the following: Care Team Leader, Senior Support Worker, Lead Support Worker, Care Supervisor, Support Services Team Leader, Senior Care Worker, Supported Living Team Leader, Health & Social Care Team Leader, Shift Leader – Care, etc.

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. Fr

Field Service Manager (Electrical) - EV Charging -Remote (UK) - Competitive Salary/ Car / Car allowance + Future share scheme. Field Service Operations Manager (Electrical). Work that directly impacts safety, reliability and customer experience across UK EV charging.

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with. Youll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helpi

Field Service Manager (Electrical) - EV Charging -Remote (UK) - Competitive Salary/ Car / Car allowance + Future share scheme. Field Service Operations Manager (Electrical). Work closely with leadership to improve delivery and customer outcomes.

DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. We are a leading independent parcel, mail and logistics services company operating throug

To lead, direct, supervise and support staff working within the service in providing a network of services which can respond flexibly to the needs of the service users as individuals. We aim to empower the people we support by promoting independence and well-being through high-quality support servic

Through a culture of continuous improvement to lead a motivated engineering team to deliver sustainable reliability of equipment through proactive maintenance and speed of response.Take ownership of the department whilst on shift maintaining systems essential to the operation of an efficient enginee

Joining them as a supervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPI’s.

Redline has been retained by a leading process instrumentation manufacturer who are looking for a Engineering Manager to join their R&D team based in Surrey.

In this key role, you will lead, manage and develop a team of Administrators, ensuring the delivery of high-quality service to our prestigious clients, which include market-leading global companies.

Support the Registered Manager and Deputy Manager in implementing care plans, policies, and quality standards.

Create a team that delivers outstanding, friendly and helpful service to all our customers. Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career?. We are looking to recruit Team Leaders to lead our Morrisons Daily and drive our perform