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Retail & Hospitality Manager The Secret Truffletier – Woolmer Green, Hertfordshire Since 1911, The Secret Truffletier has crafted exceptional Swiss chocolate with passion, heritage and precision. From our boutique home in Woolmer Green, we offer luxury chocolate experiences, elegant Afternoon Teas, artisan coffee and beautifully curated gifts. As our business continues to grow, we are seeking an exceptional Boutique Hospitality Manager to lead our shop, café and chocolate experience operations. This is not a standard café management role. This is a leadership position within a destination experience business. The Role You will be responsible for the daily operation, team leadership and guest experience across our boutique café, shop and chocolate experiences. You will lead a team of 9 (including weekend & seasonal staff) and ensure that every guest interaction reflects the quality, warmth and refinement of The Secret Truffletier brand. Key Responsibilities Guest Experience & Standards • Lead from the front as a host and brand ambassador, • Deliver exceptional service across café, retail and experiences, • Oversee Afternoon Teas, chocolate workshops and fondue experiences, • Manage, train and motivate staff, • Lead weekend operations (our busiest and most important trading period), • Set clear expectations for service, presentation and behaviour, • Oversee daily opening/closing procedures, • Resos management, responding to customers email & phone, • Updating Shopify with products and pricings and barcodes., • Manage rotas, staffing levels and holiday planning, • Ensure compliance with food hygiene and safety standards, • Maintain exceptional cleanliness and organisation throughout Commercial Performance • Drive sales across retail, café and experiences, • Maximise bookings for workshops and Afternoon Teas, • Monitor stock levels, ordering and wastage control, • Maintain a luxury boutique feel at all times, • Ensure displays, packaging and presentation meet brand standards This role suits someone who combines hospitality leadership with natural hosting ability. You are: • A confident leader who enjoys developing a team, • Highly organised with strong operational control, • Passionate about delivering premium customer experiences, • Detail-focused with high personal standards, • Calm under pressure, especially during busy weekends, • Previous management experience in café, hospitality or retail, • Strong leadership and team management skills, • Experience delivering high-quality customer service, • Experience in premium or boutique environments, • Events, experiences or hospitality-led retail background 40 hours per week • 5 days out of 7 (weekends essential)

Our Vacancy We’re looking for a dedicated and organised Community Manager to oversee the day‑to‑day management of one of our homeownership over 55s housing communities. In this role, you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You’ll be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people. What you’ll do As a Community Manager, you’ll support new residents to settle in, provide information about the scheme, and promote health and safety through regular checks. You’ll manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income. You’ll process purchase orders, handle administration, and manage communal facilities. You’ll also work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support. Occasionally, you may need to respond to emergencies outside normal office hours. What you’ll need • Experience in housing management and working with older people., • Strong interpersonal and customer service skills, with clear written and verbal communication., • Good IT skills, including Microsoft Office, and strong administration abilities., • Knowledge of health and safety compliance and understanding of care and support needs for older people. This is a part‑time role, working 4 hours a day, Monday to Friday. The salary is £17,775 per annum for 20 hours per week (full‑time equivalent salary: £31,107) Why Join Us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What We Offer • 30 days’ annual holiday, plus bank holidays (pro rata), • Two additional paid volunteering days each year, • Flexible benefits scheme, including family friendly benefits and access to a discount portal, • 4 x salary life assurance, • You must have the right to work in the UK; we are unable to provide visa sponsorship. Closing date: 30 April 2026 Interviews will be taking place on Teams Monday 11th May 2026.

Job Title: Production Manager Location: Stoke-on-Trent Salary: Up to £60,000 per annum Hours: Monday to Thursday 07:00–15:50 | Friday 07:00–11:10 About the Opportunity This is an exciting time for a growing manufacturing business, and we are looking for a hands-on Production Manager to join the team. With the company in a growth phase, this is a unique opportunity to put your stamp on operations, drive change, and build a high-performing, motivated production team. You’ll lead shop floor operations, deliver production plans On Time in Full, embed Lean principles, and drive measurable results across Safety, Quality, Delivery, Cost, and People metrics. If you are passionate about motivating teams, managing change, and creating sustainable processes, this role is for you. Key Responsibilities • Lead and manage shop floor operations, ensuring safety, quality, and performance standards are met, • Deliver production plans while improving efficiency, productivity, and cost control, • Build and develop a high-performing, engaged production team, • Champion Lean Manufacturing and Continuous Improvement initiatives, • Optimise processes, reduce waste, and improve flow through structured problem-solving, • Own Health & Safety performance and maintain compliance with ISO9001, AS9100, ISO14001 standards, • Support customer audits and maintain operational discipline across the site What We’re Looking For • Previous experience within electrical / electronics or electro mechanical manufacturing, • Proven track record delivering improvements across safety, quality, delivery, and cost, • Strong technical or engineering background (HNC, HND, Degree, or equivalent), • Hands-on, visible leader with strong communication and team coaching skills, • Experienced in Lean/CI, ERP/MRP systems, and production planning, • Proactive, results-driven, and able to inspire and motivate teams What’s on Offer • Competitive salary up to £60,000, • 23+ days holiday (rising with service), • 4% pension contribution & 3x salary life assurance, • Lead transformational initiatives in a supportive, innovative environment, • Opportunity to make a tangible impact on growth and operations By applying to this job advertisement, you confirm you have read and understood our Data Privacy Statement and give Bolt Technical authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by Bolt Technical, who are acting as an employment agency/business. Your application will be considered in competition with others and we will contact you within 5 working days.

Senior Product Manager (Supply Chain) Retail Hybrid: 2 days onsite per week in Welwyn Garden City 3 months initially £600 per day In short: We require a Senior Product Manager to identify and define the requirements for our global supply chain programme during its discovery phase.Supply Chain Technology area The purpose of Supply Chain Planning Technology is to simplify supply chain management for our operational colleagues by enhancing the capabilities of our supply chain management platform. The supply chain planning services enables us to deliver on the customer and colleague promise. The capabilities and innovation within our platform enables us to provide a differentiated experience.Job description & responsibilities As a Product Manager, you will be reporting into a Lead Product Manager. Whilst specific responsibilities will be dependent upon the changing needs of the business, the following provides an overview of the Product Manager's role, key responsibilities and measures: · Have complete ownership of a complex API or engineering platform component involving multiple internal/external stakeholders and drive the Product strategy and execution for that Product. · Help formulate the vision, strategy, and roadmap for the Product Area you own and work with stakeholders across teams to align the strategic priorities, dependencies and roadmap. · Responsible for identifying the key measures of success (OKRs) and the resulting performance/adoption of the product(s). · Leverage your domain knowledge in the area of omni-channel retail and supply chain management to assess new opportunities (gathering ideas, research, carrying out analysis, refining and prioritising new requirements). · Plan and co-ordinate significant product efforts that have dependencies on multiple products and delivery teams. · Create and maintain a prioritised product backlog for the components you own and write user stories. Groom the backlog with the team and ensure a healthy backlog for your area of ownership. · Steer sprint / release planning sessions in conjunction with engineering counterparts to effectively deliver maximum business value with the least effort. · Identify and drive improvements in the performance, and service levels are measured to ensure quality, reliability, and security. · Lead discovery work around minimum viable products (MVP) for any new feature, collaborating with delivery teams and internal / external stakeholders to prototype and validating MVPs. · Help the team in breaking down complex pieces of work and create epics and stories to break down large programmes into smaller, deliverable chunks of value that can be delivered faster. · Identify and remove impediments faced by the team by working with your Head of Product and other stakeholders and proactively flag any risks or delays in your commitments. · Be accountable for the performance / adoption of the Products and work towards increasing the customer base. · This role will best suit an individual who enjoys working as part of a team, is well organised and pragmatic, a lateral thinker with an inquisitive mind and motivated to make change things for the better and, most importantly, puts our customers first.Skills and Experience The ideal candidate will be someone who has an in-depth understanding of Retail supply chain planning, being data savvy and able to comfortably analyse and derive insights from large amounts of data, in addition to being a true user champion defining intuitive workflows to manage supply chain.You'll need to have demonstrated experience of: · Articulating a complex product strategy in terms of consumer and business value. · Experience and understanding of agile methodologies, ceremonies and an appreciation and understanding of technology · Experience in defining user stories, backlog grooming, sprint planning and estimation · Thinking at a conceptual level across a number of platforms (web, mobile, tablets, store apps). · Excellent verbal and written communication skills - you must be able to articulate complex concepts to a diverse audience. · Experience managing work completed from external agencies to ensure the highest standards are met. · The ability to influence without authority. · Having proven success in working on unstructured problems, defining hypothesis, creating MVPs, running experiments and analysing results to drive data-driven decisions. · Product management best practice and methodologies and strong technical acumen. · Technical competence to influence and understand the solution context and approach and aid engineering in estimating the complexity of work being requested. · Understanding the impact tech debt is causing, and the value tech upgrades can bring in, and can hold objective conversations with your technology counterparts to prioritise it during any sprint. · Prioritising and decision-making skills, demonstrating experience of having made good decisions / judgements around business priorities and resource allocation. · Prior Experience of working as a product manager in Retail - especially in Supply Chain Planning and Execution · Familiarity working with multi-cultural, geographically distributed teams Candidates will ideally show evidence of the above in their CV in order to be considered. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS • An achievable 20% bonus scheme - paid quarterly, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Private medical via Vitality, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual General Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Apprenticeships to gain recognised qualifications, skills and progression opportunities, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A BENCH GENERAL MANAGER YOU'LL BE, • Accountable and responsible for your entire store and the people within, • Developing and managing the store team, while supporting the delivery of perfect burgers and fries, • You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Your store will need to run smoothly on the day-to-day operations and think about long term planning, • Spotting potential and developing your team to ensure there is a strong talent pipeline, • Drive the Five Guys culture by always role modelling our values, • Creating an awesome working environment where people are happy to come to work and have fun, • Responsible for reward and recognition, • Demonstrate close attention to detailAS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer service, • Having your people's development at heartINCREDIBLE CAREERS WITH FIVE GUYS, • Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office, • Five Guys isn't just a job - it can be a career!, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us

We're recruiting for a project manager with a strong knowledge of large format printing. You will take ownership of a major account and will need to build and develop strong relationships. This is a hands on position and will require extensive, UK based travel. You will therefore need to be confident working independently, have a commercially sharp mind and be experienced managing multiple projects. The role: * Manage and grow key accounts * Build relationships with stakeholders across client sites and head office * Lead projects from end to end including surveying, quotation, installation and after care * Identify upselling and cross selling opportunities * Handle pricing, quotes and approve timelines * Work closely with the internal design, production and installations teams What are we looking for? * Previous experience with large format print - signage, banners, totems is essential * Experience with sales, account manager, project management or customer service * Strong commercial awareness * Excellent relationship management * Full UK driving licence Are you ready to take the next step on your journey? This role is office based with extensive UK travel to various sites...

GLL is looking for an Assistant Manager to work at Gosling Sports Park in Welwyn Garden City, Hertfordshire. This Assistant Manager opportunity is perfectly suited to a person who will thrive in a hands-on customer facing role where you are coaching and leading your team to deliver outstanding operational standards and the highest possible levels of customer service. Key responsibilities of an assistant manager are the management and development of staff, input to budget management, setting and achieving targets, designing/implementing quality systems, health and safety procedures, and communicating with colleagues and key stakeholders. Assistant Managers play a key part in supporting the smooth running of a leisure centre, youll ensure the health, safety and enjoyment of customers and colleagues alike. Theres no such thing as a typical day as a Assistant Manager. Thats what makes this hands-on role so special. You could be doing anything from producing reports, doing building checks, advising Duty Managers and ensuring compliance with health, safety and fire procedures as well as proactively improving sales figures and service standards. As a Assistant Manager in a demanding environment, youll need to be on the ball with all aspects of your centre, area and the leisure industry as a whole from managing teams to consumer trends. So, if youre ready to go the extra mile, in return, well dev...

We are looking for a Head of Developer and Wholesale Services to lead our Developer Services, Wholesale, and Non-Household (NHH) customer operations. Reporting to the Director of Customer Experience, this is a senior, strategic leadership role responsible for elevating our D-MeX and BR-MeX performance, strengthening commercial outcomes, and delivering exceptional end-to-end experiences for developers and NHH customers. You will lead a function of approximately 60 colleagues, shaping a high-performing, customer-centric operation that balances commercial efficiency, regulatory compliance, and operational excellence. Ensure all your application information is up to date and in order before applying for this opportunity. The Role You will own the strategic direction and delivery of Wholesale Services, Developer Experience, and NHH customer performance. Youll set clear expectations, build strong partnerships across the business, and use data, insight, and governance to drive improvements, reduce complaints, enhance service quality, and deliver financially sustainable outcomes across AMP cycles. You will act as a visible leaderinternally and externallyrepresenting Affinity Water across industry bodies, influencing best practice, and ensuring we are recognised as a top-three performer in D-MeX and BR-MeX. Key Responsibilities * Set and deliver the Wholesale & Development Experience strategy, ensuring alignment to regulatory obligations, customer expectations, and corporate goals. * Lead performance across key measures including D-MeX, BR-MeX, NHH revenue collection, complaint reduction, PCC/demand reduction, and income assurance. * Manage commercial relationships with delivery partners, ensuring quality, compliance, and operational resilience. * Act as Affinity Waters external ambassador, influencing industry forums, NAVs, SLPs and Water UK committees. * Ensure full compliance with all regulatory licences, charging rules, codes, and competition law. * Provide financial leadership, managing a circa £20m annual budget (Totex-neutral approach across Opex and Capex). * Lead a function of ~60 FTE, fostering a high-performance culture built on accountability, collaboration, and continuous improvement. * Oversee customer experience, charging, revenue, governance, and risk, ensuring transparency, fairness, and trust. * Champion health, safety and wellbeing across the function, ensuring suppliers meet CDM standards and Affinity Water policies. * Participation on Emergency Controller standby rota About You Were looking for a decisive, strategic, and customer-focused leader with deep experience in Developer Services, NHH markets, or regulated customer operations. Essential Experience * Senior leadership in regulated, customer-facing environments * Strong understanding of Developer Services, NHH retail market, charging frameworks and regulatory expectations * Evidence of delivering customer experience improvements and strong MeX performance * Experience managing commercial partners and supply chains * Financial and commercial acumen, including revenue-focused operations * Outstanding communication and stakeholder influence, including senior forums Desirable Experience * Experience presenting to Executive and Board-level audiences * Track record in emerging or competitive market environments * Experience delivering operational change in complex or regulated settings Skills & Attributes * Customer-first mindset and strategic thinking * Strong judgement, decision-making, and problem-solving skills * Ability to inspire teams and lead change at pace * Confident, clear communicator with excellent written and verbal skills * Collaborative, relationship-focused leadership style Benefits * Salary circa £100,000 dependent on skills and experience * Car allowance * Minimum 2 days per week in our Hatfield office * Learning and development opportunities including mentoring, formal courses, and open learning resources * Entry into the Senior Manager bonus scheme * 2630 days annual leave, rising with service, plus the option to buy up to 5 extra days * A personal Celebration Day for a religious or cultural occasion important to you * Generous double-match pension scheme (company contribution capped at 12%) * Enhanced family policies including Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave, and paid Carers Leave * Menopause and Reasonable Adjustments policies * Access to our Wellbeing Centre for physical and mental health support * Discounts on retail, dental, and medical insurance through Tap4Perks * Up to 4 Affinity Days per year to volunteer in the community * Life Assurance Disability Confident As a Disability Confident employer, we offer interviews to disabled candidates who meet the essential criteria and opt in on the application form. If application numbers are very high, we will take a fair and proportionate number of disabled candidates through. A full job description is available from the Talent Acquisition team. xrnqpay Affinity Water is committed to building a diverse, inclusive workforce that reflects the communities we serve and where everyone can thrive.

Life on the team Have you got what it takes to succeed The following information should be read carefully by all candidates. An exciting opportunity has arisen for a Partner Manager to join our dynamic and fast paced GMS Partner Management team. The Partner Manager is responsible for assessing and qualifying Computacenter Group opportunities and driving effective in-life management of our vendor ecosystem within the Managed Services business. This includes overseeing commercial performance, contractual compliance, and operational delivery with our vendor partners to ensure they provide the capabilities and outcomes required to support our services and customer commitments. What youll do Relationship Management 40%: • Build, develop, and maintain strong relationships with key vendors, negotiating pricing, promoting adherence to service expectations, governance frameworks, and continuous improvement initiatives., • Serve as the primary business-as-usual point of contact for vendor queries and escalations, ensuring issues are managed through appropriate internal channels., • Support operational teams by responding to vendor-related questions across commercial, service, and delivery domains., • Prepare for, lead, or support regular vendor review meetings, ensuring performance insights, actions, and improvements are tracked and executed. Opportunity Management 40%: • Act as a point of engagement for new bids, providing initial qualification and support., • Collaborate with CSD teams to support in the pre-sales stage of bids, into transition and run. Working with the Senior/Principal Partner Managers or Group Managers where required to provide partner pricing to support the opportunity., • Utilisation of Partner rate cards or direct engagement with partners to obtain customer specific quotes based on the defined service requirements., • Negotiate discounts for Computacenter to maximise Computacenter's profit margin., • Proactively raise any deal risks to the Group Manager or Senior/Principal Partner Manager., • Provide general support and guidance on Partner Coverage and Capability. Transition and Change Management 10%: • Support service transitions that require vendor-delivered components, ensuring smooth onboarding of new vendors and delivery readiness for new or expanded services., • Manage the vendor onboarding process, including contractual setup, governance alignment, and operational readiness for domestic and international engagements., • Develop Statements of Work (SoWs), Amendments, and customer-specific contractual documents using approved templates and liaising with Legal where necessary., • Ensure accurate management of in-life contract changes, approvals, and documentation updates. Document Management, Governance and Compliance 10%: • Maintain accurate vendor information, internal trackers, templates, and process documents to ensure relevance and alignment with corporate governance standards., • Create standard contractual documents for new vendors and coordinate with internal teams to complete system setup and due-diligence checks., • Monitor vendor adherence to compliance requirements, including Supplier Codes of Conduct, regulatory obligations, and contractual commitments. xrnqpay, • Oversee vendor contract lifecycle management, ensuring alignment with business needs, commercial frameworks, and compliance expectations. What youll need • Strong commercial acumen and negotiation skills, • Customer-focused mindset with a track record of delivering high service standards, • Ability to develop and maintain relationships with partner and internal stakeholders, • Analytical thinking, • Strong communication skills (verbal and written), • English skills, • Ability to work in virtual teams, • Proficiency in Microsoft 365 and SharePoint, • Professional experience of at least 3 years or specialised further training

Job Profile for Design Manager - TP45788 Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Position: Design Manager Location: Hertford / Thetford Salary: £55,000 - £65,000 Design Manager required. Our client is a well-established and leading design and manufacturer of sheet metal fabricated products for the construction industries. Due to ongoing success and growth of the business they are seeking an experienced Design Manager / Drawing Office Manager to manage close knit design teams in their Thetford and Hertford facilities. Design Manager Job Overview • Taking overall responsibility for the Hertford and Thetford drawings offices, • Planning and delegating design work throughout both drawing offices to ensure drawings are produced in accordance with timescales, quality and customer requirements, • Liaising with stakeholders to ensure that designs meet commercial, quality and statutory requirements, • Reviewing current processes and software's, and seeking opportunities for improvements, • Overseeing recruitment, training, disciplinary and one to one meeting within the design teams, • Experience with AutoCAD and 3D software such as Inventor or Solidworks, • Excellent communication and leadership skills, • Experience in a sheet metal fabrication environment, with a knowledge of CAM software such as Radan or TruTops, • Willingness to travel between the Hertford and Thetford sites, • Salary £55,000 - £65,000 - depending on experience, • Company Laptop & Phone, • 25 days holiday, plus bank holidays (3 days to be taken at Christmas), • Private Health Insurance after the qualifying period., • Pension., • Death in Service Benefit. xrnqpay Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

HGV Workshop Manager / HGV Service Manager If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Location: Hertfordshire Basic Salary: £50,000 - £55,000 + Company Car + Bonus + Great Company Benefits Hours: Monday -Friday Are you an experienced HGV Workshop Manager, Service Manager, orAftersales Manager looking for a new challenge? We are recruiting aHGV Workshop Manager to work witha specialist, reliable and reputable Commercial Vehicle Company based around the Hertfordshire area. Our client is looking for a passionateand dedicated HGV Workshop Manager to expand theirgrowing team. This is a fantastic opportunity to work for and be part of an industry-leadingcompany that looks after and values its employees. Responsibilities as a HGV Workshop Manager: Oversee the daily runningand planning of the workshop and workload. Booking inwork and prioritising workloads to meet customer needs. Managing Technicians, Workshop Supervisors,and support staff. Liaising with Transport and customers. Oversee all health and safety regulationsadhered to within the workshop Good technical and mechanical knowledge Package and Salary details: Competitive Package Company Car Bonus Based on Performance Great Company Benefits Safe & Friendly working environment Training & Progression Opportunities If you feel you have all the required skills and experience for this position, ideally as HGV Workshop Manager / Service Manager / Aftersales Manager, then please forward an up-to-date CV to Yiannis at Caledonian Automotive. xrnqpay If this role is not quite right do not hesitate to contact Yiannis at Caledonian Automotive Recruitmentfor more suitable opportunities! HGV Workshop Manager / Service Manager / Aftersales Manager / Dealer Point Manager / Depot Manager / Workshop Controller / Workshop Manager / Workshop Supervisor / HGVWorkshop Controller / HGV Manager

The Bar Manager will oversee daily bar operations, manage staff, maintain inventory, and ensure exceptional customer service. This is a full-time, on-site role for an experienced Bar Manager at Brickendon Grange Golf Club, located in Hertford. Responsibilities include training and supervising the ba

A leading IT service provider in the UK seeks a Senior Project Manager to deliver complex, high-risk Data Centre and HPC projects.This role requires managing the entire project lifecycle, ensuring alignment with customer requirements, and fostering stakeholder relationships.The ideal candidate will

A leading bookmaker in Hatfield is seeking an Assistant Sales Manager to enhance customer experiences.The role involves processing bets, handling queries, and maintaining a welcoming environment.Candidates should have outstanding customer service skills and be comfortable working flexible hours.The

A leading dog charity in Welwyn Garden City is seeking a part-time Assistant Store Manager. This position involves inspiring a team of volunteers to provide excellent customer service, overseeing shop presentation, and driving performance to maximize profits.

A leading betting company in Welwyn Garden City is seeking a Shop Manager to oversee shop performance and ensure a high standard of customer service.

A leading company in HVAC services is looking for a Service Account Manager to manage customer portfolios and enhance service delivery.The role requires proven experience in account management and strong collaboration skills.Ideal candidates are data-driven and capable of fostering long-term client

A leading technology retailer is seeking a Sales Manager in Digswell.In this role, you will coach and lead a high-performing team, ensuring they deliver outstanding customer service and achieve sales targets.The ideal candidate will have management experience in a sales-driven environment, with prov

Retail & Hospitality Manager The Secret Truffletier Woolmer Green, Hertfordshire Since 1911, The Secret Truffletier has crafted exceptional Swiss chocolate with passion, heritage and precision. From our boutique home in Woolmer Green, we offer luxury chocolate experiences, elegant Afternoon Teas, artisan coffee and beautifully curated gifts. As our business continues to grow, we are seeking an exceptional Boutique Hospitality Manager to lead our shop, café and chocolate experience operations. This is not a standard café management role. This is a leadership position within a destination experience business . The Role of Retail & Hospitality Manager You will be responsible for the daily operation, team leadership and guest experience across our boutique café, shop and chocolate experiences. You will lead a team of 9 (including weekend & seasonal staff) and ensure that every guest interaction reflects the quality, warmth and refinement of The Secret Truffletier brand. Key Responsibilities Guest Experience & Standards Lead from the front as a host and brand ambassador Deliver exceptional service across café, retail and experiences Oversee Afternoon Teas, chocolate workshops and fondue experiences Ensure every guest journey feels personal, indulgent and memorable Team Leadership Manage, train and motivate staff Lead weekend operations (our busiest and most important trading period) Set clear expectations for service, presentation and behaviour Create a positive, professional and high-performing culture Operations Oversee daily opening/closing procedures Resos management, responding to customers email & phone Updating Shopify with products and pricings and barcodes. Manage rotas, staffing levels and holiday planning Ensure compliance with food hygiene and safety standards Maintain exceptional cleanliness and organisation throughout Commercial Performance Drive sales across retail, café and experiences Maximise bookings for workshops and Afternoon Teas Monitor stock levels, ordering and wastage control Support visual merchandising and product presentation Brand & Environment Maintain a luxury boutique feel at all times Ensure displays, packaging and presentation meet brand standards Continuously look for ways to elevate the customer experience Who Were Looking For This role suits someone who combines hospitality leadership with natural hosting ability . You are: A confident leader who enjoys developing a team Highly organised with strong operational control Passionate about delivering premium customer experiences Detail-focused with high personal standards Calm under pressure, especially during busy weekends Commercially aware and motivated to grow the business Essential Experience Previous management experience in café, hospitality or retail Strong leadership and team management skills Experience delivering high-quality customer service Weekend availability (FridaySunday essential) Desirable Experience in premium or boutique environments Events, experiences or hospitality-led retail background Interest in chocolate, coffee or artisan food Hours 40 hours per week 5 days out of 7 (weekends essential) TPBN1_UKCT

Product Mobilisation Lead Location: Hybrid Hertfordshire HQ with travel to school sites across our growing south-east region and increasingly national presence, as required. Salary Range: £39,809 - £42,971 per Annum (DOE) Hours: Full-time, 37 hours per week Contract: Permanent HCL is a leading specialist school caterer, transforming how children experience food. Every day, HCL makes a difference to thousands of children's lives we cook delicious, nutritious meals; we run workshops that teach the next generation how to eat well and never settle for less. HCL has its own Citrus technology product which supports allergen food safety management for pupils and food ordering for parents, and which we have a strong and committed roadmap to develop further The Product Mobilisation Lead is the market-facing ambassador of the Citrus platform. They ensure every school, parent community, kitchen, and HCL contract manager experiences a smooth, confident and high-quality one-stop-shop experience of Citrus. Customer Citrus Mobilisation Leadership Work with the HCL Citrus Sponsors, HCL Mobilisation Manager and Citrus Platform Specialist to ensure client needs and expectations are clearly understood and accurately translated into the configured Citrus environment. Conduct school operational readiness checks including hardware commissioning, Wi-Fi viability, device login validation and general site readiness. Deliver user onboarding for school office staff and other relevant users. Support parent communication and activation steps with the Contract Manager to ensure a smooth go- Lead go-live preparation and on-the-day support, ensuring operational confidence across all user groups. Provide structured mobilisation-phase hypercare and complete mobilisation only when stability, satisfaction, and agreed success measures are met. Maintain accurate mobilisation status and communicate risks and issues to internal stakeholders. Client Experience Management Act as the primary HCL face of Citrus during mobilisation, providing a high-quality customer experience for schools, parents, contract managers, and internal teams. Support schools in understanding key Citrus processes, ensuring confidence in day-to-day operations. Assists in the triage of mobilisation-phase issues, directing school environment issues to Support Desk or say school ICT, workflow and training gaps, and genuine platform defects to the Citrus Platform Specialist. Collaborate with the HCL Mobilisation Manager to ensure Citrus delivery aligns with wider customer mobilisation activity. Operational Support Ensure schools understand upcoming menu or operational calendar events and are fully prepared for them. Support users in understanding how Citrus reinforces School Food Standards and allergen safety principles. Product Development Support Provide real-world field feedback to inform Citrus improvements, surfacing user behaviour, usability challenges, and opportunities for improvement and simplification. Work with the Citrus Platform Specialist and Product team to channel school and parent insights into continuous improvement. Skills & Competencies Strong organisational and mobilisation skills with the ability to lead multiple go-lives in parallel. Excellent communication and stakeholder engagement abilities with non-technical users. Understanding of data privacy principles from an operational user-handling perspective. Ability to translate user needs and behaviours into actionable improvements. Problem-solving mindset, adaptable, with strong customer empathy and attention to detail. Experience Requirements Proven experience in SaaS onboarding, service delivery, or client-facing solution implementation roles. Experience working with non-technical user groups in education, public sector or operational environments desirable. Familiarity with allergen management or compliance-led environments is advantageous. Qualifications Degree or equivalent experience in business, IT, education, or related field. Project management qualification is desirable but not essential. Behaviours / Cultural Fit Can Do One Stop Shop attitude Customer-first mindset, focused on delivering agreed promises. Highly adept at problem solving to ensure the highest level of customer outcomes for each mobilisation. Collaborative and adaptable, working across boundaries, in HCL aswell as in the marketplace. Genuine passion for improving school food experiences and wellbeing. Success Measures Citrus deployments delivered on time and to agreed mobilisation standards. Parent activation rate at Day 30. Staff training completion rate and evidenced readiness. Kitchen/admin daily usage compliance during first 20 school days. Hypercare exit within 5 school days (max 10), with clear triage accuracy. Launch satisfaction score from headteachers and admin leads. Reduction in adoption-phase issues through proactive readiness work. Why Join HCL? A company vehicle will be supplied to support the on-site nature and requirements of the role. Competitive salary Generous holiday entitlement Good pension scheme Life assurance & Employee Assistance Programme A values-driven organisation committed to quality, innovation and community Strong focus on personal development and leadership growth Apply Now TPBN1_UKCT

HGV Workshop Manager / HGV Service Manager Location: Hatfield Basic Salary: £50,(Apply online only) - £65,(Apply online only) + Company Car + Bonus + Great Company Benefits Hours: Monday - Friday with Flexible weekend on call Are you an experienced HGV Workshop Manager, We at Interaction Recruitment are recruiting a HGV Workshop Manager to work with a specialist, reliable and reputable Commercial Vehicle Company. Our client is looking for a passionate and dedicated HGV Workshop Manager to expand their growing team. This is a fantastic opportunity to work for and be part of an industry-leading company that looks after and values its employees. Responsibilities as a HGV Workshop Manager: Oversee the daily running and planning of the workshop and workload. Booking in work and prioritising workloads to meet customer needs. Managing Technicians, Workshop Supervisors, and support staff. Liaising with Transport and customers. Oversee all health and safety regulations adhered to within the workshop Good technical and mechanical knowledge Package and Salary details: Competitive Package Company Car Bonus Based on Performance Great Company Benefits Safe & Friendly working environment Training & Progression Opportunities If you feel you have all the required skills and experience for this position, ideally as HGV Workshop Manager, please apply with your CV INDTE

Deputy Manager Award-Winning Gastro Pub Were looking for an experienced and motivated Deputy Manager to support the leadership of a busy, award-winning gastro pub . This is an excellent opportunity for a hands-on leader to help run daily operations, manage a passionate team, and ensure outstanding guest experiences. Whats on Offer for a Deputy Manager: Competitive salary + performance-based bonus Career progression opportunities Staff perks and benefits Work in a vibrant, welcoming, award-winning gastro pub environment and many more... Key Responsibilities of the Deputy Manager: Assist the General Manager in overseeing all pub operations Lead, motivate, and develop front-of-house staff Ensure consistently high standards of service and hospitality Support scheduling, budgets, and stock management Maintain compliance with health, safety, and operational procedures Handle guest feedback professionally and efficiently What Were Looking For in a Deputy Manager: Proven experience in a supervisory or deputy management role in hospitality, ideally pubs or gastro pubs Strong leadership and team management skills Excellent communication, organisational, and problem-solving abilities Hands-on, proactive approach with a commitment to high standards Passion for delivering exceptional customer experiences If youre ready to take the next step in your hospitality career and support the management of a thriving gastro pub, wed love to hear from you! TPBN1_UKCT

Position: Area Sales Manager Location: Remote, UK Benefits: Competitive Salary, Bonus, Company Vehicle and Standard UK Benefits Profile: The candidate we are looking for has a flair for sales, is highly motivated, has proven techno-commercial skills, and the ability to promote and position our Automation Systems for the Offshore Wind Segment within Europe. The selected candidate will be part of a high performance international and professional team. Roles & Responsibilities: Achieve sales and growth targets within the assigned markets and accounts, including pipeline development, management, and forecasting. Lead cross functional teams/capture teams to present a competitive, differentiated solution and bids to customers. Define bid pricing, positioning, and channel strategies. Lead technical and commercial discussions, negotiations, and deal closing. Proactively position systems, solutions, and new technology through customer seminars and workshops using the Presales resources. Maintain excellent relationships with key players in the allocated market – End Customers, EPCs, Local Sales Units. Gather market information to ensure updated market knowledge for planning and implementing appropriate market strategies. Support the development of business strategies, sales, and growth plans for the Offshore Wind business. Ideal Background: Electrical /Electronic Engineering background with proven experience in sales in the Utility Sector. Offshore Wind projects experience will be an added advantage. Proven sales record in the systems business in power grid automation. Strong know-how in the field of Substation Automation, Control, and Protection. Know-how in telecommunications Systems will be an advantage. Result-oriented, customer-focused with strong interpersonal skills. Conversant with commercial aspects of contracts in export business. Self-driven with strong initiative, team player with ability to manage external and internal stakeholders. Fluent in both written and spoken English. The Company: NES Fircroft are currently working on behalf of a global power technology business which have a presence in almost 100 countries. Leading innovation for over a century, they partake in offering products, solutions and services within the energy industry. Helping their customers, improve efficiency, optimize resources, and reduce emissions. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients

NexGen Consultancy LTD are currently recruiting for an Operations Manager for a CNC manufacturer. Our client are a market leading sub con specialising mainly within the Aerospace and Automotive sector. Job Summary: The Operations Manager will drive improvements throughout the business ensuring goals are met in a timely fashion by efficiently and effectively managing personnel and resources. The Operations Manager position requires involvement with the production and materials function, as well as customer service and support processes. Working closely with the Quality Manager, Supervisors, the Purchasing Progress Co-ordinator, the Production Planner, youwill oversee there is appropriate communication and management information is given to attain the efficient and correct manufacturing of goods and process operations. Skills: • Being able to drive improvements in all areas of the business, • Being able to manoeuvre and develop business procedures, • Work within and promote a team environment, • Problem solving skills, • Manage, communicate and provide leadership to staff, • Be able to manage teams and employees, • Skilled in understanding, creating and analysing SFDC reports and KPI's Responsibilities: • Administer daily operations and on time delivery. Flag it up in a report to the MD if on time delivery schedules will not be met., • Create, review and implement shop floor procedures, • Work with all of the management team, • Plan company activities with the Managing Director & Finance Director. It is up to you to arrange regular planning meetings. Discuss current and future expenditures with the Finance Director. This can be done along with the planning meeting., • Overseeing /analysing tooling equipment costs for the business, which includes but not limited to the following; frequency of use, cost of the tooling, control and maintenance of the Supply-pro and Auto crib system. Tooling costs can be discussed at the planning meeting., • Drive continuous improvement in labour costs through waste reduction, production efficiency, and operations improvement. This should be discussed at the planning meeting., • Work with the Finance Director on financial budgets., • Liaise with the Unit Supervisors to ensure production budgets and delivery targets are being met., • Communicate any delivery\production issues to both the Customer and the Managing Director. You will oversee and mange customers communications by delegating this function to the Production Planner., • Schedule all machine maintenance requirements and attending to breakdown requirement., • Assist in the recruitment, training and assess staff including disciplinary measures as necessary., • Attend meetings, training, and in particular chair and follow up action points of Production meetings., • Travel to sub-contractors and third-party suppliers when necessary in conjunction with the Quality Manager., • Involved on a daily basis with all aspects of Health and Safety requirements and compliance., • Deal with any adhoc issues as they arise at the scheduled daily meeting with the MD. If you feel you are the right candidate for the role, apply now

GLL is looking for a Lifeguard to work at Hatfield Swim Centre. If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career. A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard. As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy. What youll do: You will experience regular pool rotations Supervising and cleaning the pool area Setting up equipment Deliver first-class customer service Deal with customer queries When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people ask your line manager for details or check out the Intranet About GLL: As the UKs largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and childrens centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is More than a Job, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, youll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to peoples lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location. TPBN1_UKTJ

GLL are currently recruiting a Senior Lifeguard to join our team at Hatfield Swim Centre If you have the skills and ambition to join us as a Senior Lifeguard, there has never been a more exciting time to join us. This is more than a Senior Lifeguard job, it's a career. As a Senior Lifeguard, youll oversee a team of lifeguards, acting as a mentor and role model, and be responsible for some staff training. Senior Lifeguards have real attention to detail as youll be ensuring the safety of our customers as well as the cleanliness of the pool environment. Senior Lifeguards are responsible for the maintenance and preparation of areas and equipment as appropriate, so youll need to be hard working and have a conscientious attitude. Excellent communication and social skills are necessary as youll often be the first point of contact for customers. Health and safety is paramount, therefore attendance at regular pool training sessions is a must. A Senior Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop your career with the UKs leading leisure provider. What youll do: Supervise the lifeguard team. You will experience regular pool rotations. Supervising and cleaning the pool area. Setting up equipment. Deliver first-class customer service. Deal with customer queries. When not poolside, you will be a key support to your team on a daily basis from preparing Studios, Gyms, or Sports Halls for various activities to the general cleaning and upkeep of the centre. As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else. What you need: A can-do attitude. A real focus on customer service. Passion and personality. Knowledge of health and safety. Be a great team player. Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up-to-date NPLQ training records. If not, the NPLQ training can be provided subject to passing a swim test. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a full time permanent position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people ask your line manager for details or check out the Intranet About GLL: As the UKs largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and childrens centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is More than a Job, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, youll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to peoples lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location. TPBN1_UKTJ

Graduate/Entry-Level Customer Advisor Are you a bright, enthusiastic graduate (or entry‑level candidate) looking to kick‑start your career in a fast‑paced role where every day is different? Do you love helping people, solving problems, and keeping things running smoothly? If so, this is a brilliant opportunity to join a friendly, close‑knit Utilities team where excellent customer service is at the heart of everything we do. We’re looking for someone switched‑on, proactive, and eager to learn, someone who enjoys juggling multiple tasks and building genuine rapport with customers and suppliers. If you’re naturally curious, confident, organised, and thrive in busy environments, we’d love to meet you. What You’ll Be Doing • Managing and resolving a wide range of utility‑related customer queries within agreed timeframes, • Handling varied enquiries (including more complex issues) with professionalism and a strong customer‑first mindset, • Coordinating tenancy changes and ensuring supplier records are updated accurately, • Building great working relationships with utility suppliers and internal teams, • Checking contract details, reviewing invoices, and ensuring all information is accurate, • Processing contract terminations and following up on supplier objections, • Keeping up‑to‑date with industry changes and sharing relevant updates with the team, • Maintaining clear, accurate records across internal systems, • Supporting the Utilities Team Manager with admin tasks, ad‑hoc work, and small projects What We’re Looking For • A genuine passion for customer service — you enjoy helping people, • Strong attention to detail and excellent organisation skills, • Good numeracy and solid administrative ability, • A proactive, curious, self‑motivated mindset, • Confidence to challenge suppliers when needed, • Ability to multitask and stay calm in a fast‑moving environment, • A natural team player who wants to contribute to shared goals You'll be joining a supportive team with ongoing training, development, and great company benefits. The environment is relaxed but professional and you even get your birthday off! Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience

Deputy Retail & Hospitality Manager The Secret Truffletier Woolmer Green, Hertfordshire Since 1911, The Secret Truffletier has crafted exceptional Swiss chocolate with passion, heritage and precision. From our boutique home in Woolmer Green, we offer luxury chocolate experiences, elegant Afternoon Teas, artisan coffee and beautifully curated gifts. As our business continues to grow, we are seeking a hands-on Deputy Retail & Hospitality Manager to support the leadership of our boutique café, shop and chocolate experience operations. This is not simply a supervisor role. This is a key support leadership position within a destination experience business. The Role of Deputy Retail & Hospitality Manager You will work closely with the Retail & Hospitality Manager to ensure the seamless day-to-day running of the boutique. You will act as the second-in-command , leading shifts, supporting the team, and stepping into full management responsibility in the Managers absence. You will play a critical role in maintaining standards, delivering exceptional guest experiences, and supporting commercial performance. Key Responsibilities Guest Experience & Standards Lead shifts as a host and brand ambassador Deliver exceptional service across café, retail and experiences Support the delivery of Afternoon Teas, chocolate workshops and fondue experiences Ensure every guest interaction reflects warmth, quality and attention to detail Handle customer queries and resolve issues professionally Team Support & Leadership Support training and onboarding of staff Lead by example in service, presentation and attitude Supervise team performance during busy periods, especially weekends Provide feedback to the Manager on team development and performance Help maintain a positive, motivated and professional team environment Operations Take responsibility for opening and closing procedures when required Assist with rota implementation and daily staffing adjustments Manage reservations, emails and phone enquiries Support Shopify updates (products, pricing, barcodes) Ensure food hygiene, safety and cleanliness standards are consistently met Maintain organisation across café, retail and experience areas Commercial Support Drive sales through excellent service and product knowledge Upsell retail products, experiences and Afternoon Teas Support stock control, replenishment and waste reduction Assist with visual merchandising and product displays Monitor daily performance and report insights to the Manager Brand & Environment Uphold the luxury boutique feel at all times Ensure displays, packaging and presentation meet brand standards Maintain attention to detail across all customer-facing areas Support continuous improvement of the guest experience Who Were Looking For This role is ideal for someone ready to step up into management or currently working as a strong supervisor or assistant manager. You are: A natural team leader who enjoys supporting others Highly organised and proactive Passionate about delivering premium customer experiences Detail-oriented with high personal standards Confident taking responsibility in a fast-paced environment Calm and solutions-focused under pressure Essential Experience Previous experience in hospitality, café or retail environments Experience in a supervisory or senior team member role Strong customer service skills Ability to lead shifts and manage a team Weekend availability (FridaySunday essential) Desirable Experience in premium or boutique environments Exposure to events, experiences or hospitality-led retail Interest in chocolate, coffee or artisan food Hours 40 hours per week 5 days out of 7 (weekends essential) TPBN1_UKCT

Jacob Grey have partnered with a long standing client to hire a new Helpdesk Support Administrator. This is a fantastic opportunity to develop a career in application support in an exciting, respected and growing company which truly puts its people first. Reporting to the help desk manager, your duties will include: • Dealing with a wide range of external customer queries relating to our client's bespoke CRM software package which includes 15 varied modules (full training is provided on these modules), • Guiding customers through anything from simple, quickly resolvable queries to offering more complex advice and solutions relating to specific modules, • Dealing with both 'teething problems' relating to new customers following implementation of the client's software, as well as legacy customers seeking guidance on specific modules, • Escalating queries and matters to other teams (e.g. upgrades to existing software), • Liaising with the other members of the help desk team to resolve higher level queries, • Assisting more junior members of the team where applicable, • Liaising with the sales department and field based training team where applicable, • Ad hoc duties as and when required On offer is a market leading salary and the opportunity to work for a genuinely good business which puts its people first. Over time, for the right person, there will be the opportunity to progress into a team leadership role and/or journey into other parts of the business depending on your skill set/ambitions. You will also be rewarded with a company performance related bonus scheme, and inclusion in the companies Group Life Insurance after the first year. The successful candidate will ideally have 2 years application support experience. But our client is open to individuals with customer service experience or exposure to a similar background. You will also have the ability to manage a wide range of problems in a logical manner, in what can be a challenging and demanding environment. Above all you must be hardworking, upbeat/energetic, and possess excellent communication skills. Beneficial experience would include MS-Windows Operating Systems, Linux Operating Systems, Understanding of networking and TCP/IP and exposure to Financial/Accounting Systems Please note that this is an office-based role so candidates will need to be able to travel to Welwyn Garden City on a daily basis. We look forward to receiving your application

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

A leading global digital infrastructure company is seeking a Senior Manager for Customer Success & Service Management in Greater London. This role requires proven experience in managing teams to enhance post-sales customer experiences and operational excellence. You'll lead a team to ensure customer

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A leading property services company is looking for a Customer Service Advisor in Liverpool to manage property portfolios and ensure high-quality customer service. This role includes coordinating repairs, assisting tenants and landlords, and providing exceptional customer care.

Manager, Customer Service — London, United Kingdom. Leading, motivating and developing the Customer Service Team. We are seeking an experienced leader with a strong background in customer service.

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. Working closely with internal t

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. W Talent are working in partnership with a global manufacturing organisation to appoint a Training and Customer Excellence Manager based from their facility in Derb

Customer Service ManagementManage theCustomer Service department, ensuring efficient handling of calls, emails and booking requests. We are seeking an experiencedOperations Managerto oversee multiuser warehouse operations, additional services, and customer service funct

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. The CSM is accountable for execut

A leading tire and automotive service company in the United Kingdom is seeking a Customer Service Manager to drive store sales, manage staff, and enhance customer satisfaction. You will be responsible for tracking payroll, budgets, and store goals, all while ensuring a positive experience for custom

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A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices. Applicants should have over 7 years in Service D

In this pivotal role, you'll drive profitability through effective sales activities and exceptional customer service. A leading retail company is seeking a Store Manager for their Derby branch.

As our Business Development / Customer Service Manager, you will be the heart of our customer interactions, ensuring that every experience is top‑notch. Are you ready to embark on an exciting journey with us? We're a leading name in the manufacturing & production industry, and we're on the lookout

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Drive regional customer feedback loops to inform service value propositions. Continuously refine and

A leading automotive service provider in the United Kingdom is seeking an experienced Assistant Centre Manager to support daily operations. The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. Candidates should have strong leadership skil

A leading footwear retailer in St Albans is looking for an Assistant Manager to oversee retail operations and deliver exceptional customer service. This role is pivotal in ensuring that customers receive high-quality service while meeting business goals.

As the PMO lead, you will optimize and harmonize customer service processes, manage CRM (Service Cloud/Salesforce) and SAP-related initiatives, and turn customer insights into impactful action. Own regional customer service processes, acting as the expert and driving optimization, harmonization, and