JAG Programme Administrator
hace 13 días
Liverpool
JAG Programme Administrator\n\nOur client is seeking an individual with exceptional Administrator/Coordinator \nWe are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator \nStarting immediately for 3 Months \n\nLiverpool- L7 3FA Hybrid working. £14.50-15.28 an hour depending experience \n\nPrevious experience within a similar and fast paced administrative position would be essential.\n \nWho will you be working for?\n\nOur client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK.\nThis role is based in their Liverpool Office; The Spine \n\nThe programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit.\n\nProviding administration for the accreditation programme\n \nSupport services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. \nOrganise accreditation assessments and process applications and results. \nLiaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. \nUpdate other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings\n \nProviding administration for training days, including booking venues and liaising with trainers, colleagues and delegates. \nIssuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. \nPreparing training material including packs and online documentation. \nCollating and reporting on feedback from training days and events. Communications\n \nBeing the first point of contact for external queries by telephone and email and providing an excellent level of customer service. \nRunning a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility\n \nContribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. \nYou will need: \nEssential\n \nExperience of assisting with the planning and coordination of effective meetings and events. \nExperience of supporting formal committee-style meetings including writing high quality minutes of meetings. \nDemonstrable experience of engaging and communicating with stakeholders effectively. \nCustomer service experience Desirable\n \nExperience of administration in a healthcare or related context, such as the NHS \nUnderstanding of confidentiality and data protection legislation including information governance