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Associate Software Engineers Ref. 3604Top of Form \n\n Department \n\n Technology Roles \n\n Location(s) \n\n Cheltenham, Manchester \n\n Hours of Work \n\n Full-time and part-time opportunities (flexible working hours available) \n\n Salary \n\n £33,750 with an additional Concessionary Payment of £2,658 (bringing the total to £36,408). Plus a £2,000 recruitment bonus. \n\n Flexible working: We offer full-time and part-time hours, with a minimum commitment of three days a week. While flexibility is priority, there may be occasions when attendance on specific days for formal courses or in-house training is required. We offer a strong work-life balance, comprehensive benefits, and opportunities for training and certifications. While we’re remote-working friendly, please note that due to the nature of our work, we cannot guarantee regular work-from-home opportunities. \n\n About us \n\n GCHQ is an intelligence, cyber security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analyse, and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ, you’ll take on varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. \n\n GCHQ is offering an exciting opportunity to join our organisation as an Associate Software Engineer. \n\n You’re not expected to arrive with a wealth of knowledge or skills on day one. If you have a passion for technology and are keen to build a career in software engineering, this role is for you. \n\n The role \n\n A typical day as an Associate Software Engineer involves working within an Agile team to tackle real-world problems using a variety of software engineering methods, languages, and frameworks such as JavaScript, Java, C++, Node.js Python, Rust, Go, and .NET. \n\n Initially, you’ll join us as an Associate Software Engineer, with a primary focus on enhancing and expanding your existing technical skills. Our approach on the Foundation Academy Programme combines both classroom-based learning and practical experience, complemented by a variety of project and placement opportunities across the business. \n\n You’ll contribute to large-scale projects and work in diverse environments, including on-premise solutions and Cloud. You’ll always be learning from–and contributing to–the wider engineering community. This role gives you the autonomy to achieve the desired outcomes while continuing to grow your skills along the way. \n\n Our culture is centred on embracing a growth mindset, equality, and encouraging teams and leaders to bring their best self to work each day. \n\n About you \n\n You’ll have the ability to demonstrate knowledge of at least one modern language or framework, such as C++, Golang, Java, JavaScript,.NET,Node, Python or Rust. While the languages we use most at the moment are Javascript, C++, Java and Python, it’s far more important that you can learn new languages and libraries and keep your skills up to date. We’ll value your tenacity and perseverance with problems that seem unsolvable. \n\n To join us, you must have a background in a STEM (Science, Technology, Engineering, or Mathematics) subject at higher education level, such as a diploma, foundation degree, apprenticeship, or ongoing studies. A completed qualification is not essential, what matters most is a genuine interest in technology and a commitment to learning. You’ll also need to have completed a full-stack software engineering bootcamp (typically lasting six months or more), or have equivalent practical experience. This experience could come from a practical software development project, a software engineer-related role, or relevant employment, such as an industry or summer placement. \n\n The ideal candidate will be passionate about technology and thrive in collaborative environments where sharing insights and continuous learning are valued. You should be eager to engage in a structured training programme spanning 6 to 12 months, which includes formal instruction, self-directed learning, and cohort-based development. \n\n Training and development \n\n At GCHQ, we take pride in providing an inclusive and supportive working environment. As an Associate Software Engineer, you’ll receive dedicated support and training. We value and nurture talent, and we’re committed to helping you reach your full potential. \n\n We appreciate your ability to learn and adapt to new challenges, so we’ll invest in your development through your preferred learning methods– whether that’s through books, study, courses, conferences, or engaging team-supported projects. \n\n Training and career development are encouraged, with a minimum of 30% of your work time dedicated to professional growth. We actively support each individual’s pursuit of educational goals–whether that involves obtaining qualifications (such as cloud or framework-specific methodologies), advancing academic credentials like MSc or PhD degrees, or working towards recognised professional statuses such as Chartered Engineer (CEng or Engineering Technician (EngTech). \n\n You’ll be encouraged to drive and shape your personal development, with access to learning and development opportunities tailored to your role. You’ll be supported in gaining professional qualifications and certifications (e.g, Scrum Master, CISSP, AWS Certified Developer), with funding provided. \n\n Our training covers a multitude of software disciplines, including front-end design, site reliability engineering, data engineering, solutions architecture, machine learning operations, UX, Agile, and cloud engineering. \n\n Join us to hone your software skills and become an essential part of our world-class engineering team. You’ll have endless opportunities to learn and grow–whether it’s through mentoring, collaborating, or spending time with the wider tech teams. \n\n Rewards and benefits \n\n We provide a base salary of £33,750, plus an additional Concessionary Payment of £2,658 \n\n\n\n • 25 days of annual leave, automatically rising to 30 days after 5 years' service, plus 10.5 days of public and privilege holidays\n\n, • opportunities to be recognised through our employee performance scheme\n\n, • interest-free season ticket loan\n\n, • an excellent pension scheme\n\n, • a cycle to work scheme\n\n, • on-site facilities such as a gym, restaurant and on-site coffee bars (available at some locations)\n\n, • A STEM background in Higher Education that could include a degree, diploma, or apprenticeship. We’ll consider candidates who have completed or partially completed these qualifications.\n\n, • Attended a full-stack software engineering bootcamp (usually lasting 6 months or more) or equivalent experience. This experience could be gained through a practical software project or relevant employment, including an industry or summer placement.\n\n, • Application sift\n\n

Job Summary: The Ticketing Operations Personnel will support the Ticketing Team in a range of tasks from data inputting, data review, production of Ticketing related material (internal and external purpose), reviewing orders within the bespoke system, assigning guests, supporting the event distribution process which could be both digital and/or physical based, ticket resolution during key periods for internal departments and external customers. They will be required to deliver all tasks to a high standard, within the required controls and efficiently within the required timeframe. It is important for the candidate to have excellent attention to detail and proven analytical skills as data is constantly changing, and key decisions will be made based on the data. Key Accountabilities: • Creation, update and management of the ticket related inventory (excel & system based), • Assist with managing inventory based on logging and implementing changes across different sessions and event, • Supporting the seating process which could include the set-up, change management and final implementation, • Assist with the management of seats – allocating, assigning and logging all changes, • Providing support and assistance to other internal departments with their ticketing requirements, including problem solving, customer queries, data management plus others, • Assist with data management and making sure all changes are correctly documented to provide a full end to end overview Requirements (Education/Experience) & Skills, Knowledge and Abilities: • Administrative/clerical ability, with a high level of attention to detail, • Excellent numeracy and analytical skills, • Demonstrated administrative and clerical experience in a professional environment, • Demonstrated ability to work productively using initiative with minimal supervision and as part of a team with good communication skills, • Experience of Microsoft Word, Microsoft Outlook/Teams and advanced knowledge of Microsoft Excel, • Demonstrated organisational and time management skills, • Ability to manage multiple projects, • Self-motivated, organised and professional, • Able to work under pressure and meet tight deadlines, • Good communication and interpersonal skills, • Ability to produce results in a very fast paced environment, • To be considered for the role, candidates must have the right to work in the UK already, • The role is office based with a possible hybrid working of 1 day from home, • The term of role is ASAP to 30 September 2026, • The salary range is £25,500 – £27,000 per annum General: • Working hours are typically 09:00 – 18:00 Monday to Friday. Due to the nature of the business, the candidate may be required to work after hours and at weekends as required., • The nature of this event is such that it may be necessary to amend or add to the candidate’s responsibilities and the candidate will be required to perform any task that is allocated to you by senior management, specific to the projects at hand. Please send your CV’s to .

Job Summary As Home Finance Adviser, you'll provide customers (UK/Expat/International) with a full advice and recommendation service for Home Finance working in accordance with the Banks values, scope of service, regulatory and compliance requirements whilst maintaining excellent customer satisfaction. Please note - the position is office based with a Hybrid Working policy with flexibility to work from home up to 3 days a week. Key responsibilities • To source and progress Regulated (Home Purchase Plan) and Non-Regulated (Buy to Let) home finance applications through to completion and Working within the agreed SLAs., • The role holder is responsible for making suitable recommendations to the Bank’s credit function to enable growth of the Home Finance book in line with business strategy, whilst ensuring that all finance applications are completed within policy and criteria., • Generate telephone appointment activity in order to achieve new business goals, tracking potential customers and following up on enquiries., • Recommend the most suitable product, term, and payment method to suit the customer’s needs, priorities, and circumstances., • Development of existing customer relationships to ensure business retention and growth., • To achieve set individual targets in a variety of areas and to contribute towards the overall performance of the Commercial and Home finance business, whilst minimising the risk of losses., • Work alongside the Home Finance BDMs., • Provide ongoing MI, tracking lead source and outcomes., • Ensure that market, sector, and Regulatory knowledge is continuously developed and maintained. Senior Managers and Certification Regime This role is in-scope of the Regulators’ Senior Manager and Certification Regime. As such the jobholder will be assessed and certified annually. Your role as Home Finance Adviser is a certified function. You are therefore required to discharge the following governance responsibilities: Regulatory status: Certified Skills required • Previous experience in a Mortgage advisory capacity ideally with broad Broker experience, • Experience within the specialist Mortgages sector., • A detailed understanding of banking credit processes., • Advanced understanding of Mortgage products, • CeMap qualified or equivalent., • Hold a Competent Advisor status About us Founded in 2007, we are a challenger bank that operates in accordance with Shariah principles, with offices in London, Milton Keynes and Wilmslow. We offer personal and corporate savings products and finance for UK residential property, in addition to sourcing and advising on UK real estate investments. Additional Details: We offer a highly attractive reward package; the typical benefits include: • 25 days holiday entitlement increasing with service, • Pension plan, • Private medical insurance, • Group dental insurance, • Income protection, • Life assurance, • Employee referral bonus Gatehouse Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Please be advised that we have an appointed recruitment partner, The Curve Group, to manage our recruitment process and give candidates the best possible experience in pursuing a career with Gatehouse Bank. The personal details you have shared with us may be processed by The Curve Group on behalf of Gatehouse Bank. Full details of their Privacy Policy can be viewed ___.

Enjoy a career without limits, earning up to 75% of your billing. We are seeking legal professionals that are keen to work on a consultancy, fee sharing basis. Taylor Rose is a top 60 law firm with over 25 offices nationwide. We are offering you a unique opportunity to take back control of your life and earnings. Choose to work from home, one of our offices or both! We are looking for individuals and groups of Solicitors, FCILEx or Licensed Conveyancers who have expertise in residential or commercial property in the private and/or public sectors with 4 years PQE + to join our consultancy Why choose us? • Earn up to 75% of what you bill; your split will not drop below 70%., • Referral of larger and established clients, • Immediate access to our accreditations and lender panels, • Choose your own clients, fees, hours and volume of work., • Work from home, 100 days access to hot-desking facilities., • PII cover up to £20 million., • Access to nationwide offices and meeting rooms., • Free calls through our app., • Fully optimised CMS and electronic systems., • Access to business development., • Dedicated liaison team., • Technical head for ops, legal support and training. And much more. So, if you want a career without limits and freedom, then we may be your next move. To find out more, contact us now to chat confidentially with one of our advisors. PS If you have less than 4 years experience you may be able to join us as a fee earning consultant, contact us for more details.

Role Purpose The purpose of this role is to underwrite and process all new home finance applications from receipt of application through to offer. Manage conversations and communications with brokers and internal colleagues effectively to ensure overall positive customer experience. The incumbent will be required to ensure service levels are maintained whilst being mindful of the Credit Risk Governance frameworks in operation within the Bank, such as KYC (Know Your Customer) and Fraud Awareness. Please note - the position is office based with a Hybrid Working policy with flexibility to work from home up to 3 days a week. Role Duties • End to end case ownership to ensure overall positive broker / customer outcome., • Assess and underwrite new business cases in a pragmatic manner and within Credit Policy KYC guidelines to support the aim of the Bank to be recognised as a Specialist Financer by brokers and customers., • Demonstrate a desire to underwrite cases by, where appropriate, suggesting alternative options on how a case may be acceptable whilst still fully complying with Credit Policy and KYC governance., • Compose Finance rationale that ensures Finance decision is clearly structured and documented covering both credit and CDD (KYC/Anti Money Laundering) in line with policies and any potential risks mitigated., • Work cases in an efficient manner utilising the processes and policies in place to contribute to the business meeting agreed Service Level Agreements both internally and externally. Required Skills • Experience in a similar role within a mortgage environment, • Risk awareness and Regulatory standards awareness, • Knowledge of MCOB About Us Gatehouse Bank was established in 2007. With offices based in London, Birmingham, Milton Keynes and Wilmslow, we’re one of the fastest growing banks of our kind in the UK. We are a British, Shariah-compliant bank and follow a set of principles which promote fair play. Our products are transparent, fair and socially responsible. Additional Details We offer highly attractive reward package; the typical benefits include: • 25 days holiday entitlement increasing with service, • Pension plan, • Private medical insurance, • Dental cover, • Income protection, • Life assurance, • Employee referral bonus Gatehouse Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Please be advised that we have an appointed recruitment partner, The Curve Group, to manage our recruitment process and give candidates the best possible experience in pursuing a career with Gatehouse Bank. The personal details you have shared with us may be processed by The Curve Group on behalf of Gatehouse Bank. Full details of their Privacy Policy can be viewed ___.

Hybrid role - 2 days a week in the Wilmslow office, 3 days from home Role Purpose The purpose of this role is to underwrite and process all new home finance applications from receipt of application through to offer. Manage conversations and communications with brokers and internal colleagues effectively to ensure overall positive customer experience. The incumbent will be required to ensure service levels are maintained whilst being mindful of the Credit Risk Governance frameworks in operation within the Bank, such as KYC (Know Your Customer) and Fraud Awareness. Role Duties • End to end case ownership to ensure overall positive broker / customer outcome., • Assess and underwrite new business cases in a pragmatic manner and within Credit Policy KYC guidelines to support the aim of the Bank to be recognised as a Specialist Financer by brokers and customers., • Demonstrate a desire to underwrite cases by, where appropriate, suggesting alternative options on how a case may be acceptable whilst still fully complying with Credit Policy and KYC governance., • Compose Finance rationale that ensures Finance decision is clearly structured and documented covering both credit and CDD (KYC/Anti Money Laundering) in line with policies and any potential risks mitigated., • Work cases in an efficient manner utilising the processes and policies in place to contribute to the business meeting agreed Service Level Agreements both internally and externally. Required Skills • Experience in a similar role within a mortgage environment, • Risk awareness and Regulatory standards awareness, • Knowledge of MCOB

Product Manager - Screening Location: WFH - Fortnightly travel to Wilmslow, Exeter or Reading. We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow. Citation Screening covers two of the UKs leading screening businesses, uCheck & TrustiD. Between them, we work One of the UK’s leading employment screening services, working with tens of thousands of businesses and delivering millions of checks to help them make better recruitment decisions. With our clients in the forefront of our mind whilst developing our growth strategy, we knew it was important to gain some extra firepower. So, in 2022, we teamed up with The Citation Group to allow us to offer a broader set of high-quality products and services whilst also getting investment in our own technology. In fact, we’ve been able to invest close to £1m to improve our technology since working with them! The role: We are going through an exciting time of growth via consolidation and internationalisation and want to take our employee screening portfolio to another level. To achieve this, we are looking for a Product Manager who has genuine passion for product ownership, has an integral role in influencing the product roadmap and will develop our screening products, market offering and platform(s) to differentiate, grow market share and deliver client value. We are looking for an individual that is passionate about demystifying complexity and helping businesses to find solutions to complex challenges. You’ll possess a blend of business and commercial savvy and a desire to deliver, to make the product vision a reality. You must enjoy spending time in the market to understand client and stakeholder problems and find innovative solutions for the broader market. As product manager, you will work in a strategic role, driving tasks through other parts of the business as well as having your own tactical tasks, such as creating communications and other product documentation. You’ll work with the business to define new products, packages, features and content, so will be able to confidently communicate at all levels. You’ll work with Marketing to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer and generally serve as the internal and external evangelist for our screening product. • Understand the local and international screening markets, ever changing client expectations, legislative needs and screening product/content trends., • Gather market insight from customers, prospects and partners that will shape and define the screening product., • Develop the screening product strategy and roadmap including new products, packages, content and platform to ensure it meets market needs and remains competitive., • Management of the product life cycle from initial idea, planning, project management through to delivery. Driving a solution across a development team, set of business stakeholders and/or external partners, • Acting as a product champion, liaising with both internal and external clients to build product propositions and devising go to market plans, • Provide monthly reports on current progress against strategy/roadmap and contribute to monthly trading meetings., • Be accountable for reporting on Screening content KPI's n Screening platform usage KPIs such as client logins, number of checks, dormant clients etc, • Liaise closely with the local platform Product Owner and Client Services Teams to help capture future product development requirements based on competitor analysis and client feedback., • Be a key stakeholder in working party and content review sessions., • Manage 3 Product Owners to deliver the agreed roadmap., • Be part of the Leadership team for the screening business., • Work with the Screening MD and group M&A team to establish where M&A can help us deliver our long-term strategy. About you: We are seeking a dynamic and strategic Product Manager with a deep passion for product ownership and a proven ability to drive the development and execution of innovative product strategies. You should be excited by the challenge of transforming complex problems into simple, market-ready solutions that resonate with both internal teams and external clients. You should be data driven and curious about understanding how customers interact with our business & platform. The ideal candidate will have a strong blend of business and commercial acumen, with a track record of translating product visions into actionable roadmaps that deliver measurable results. You will thrive in a collaborative environment, adept at gathering insights from customers, partners, and competitors to shape product offerings that meet market demands and exceed client expectations. Knowledge of the HR ecosystem or employee background screening would be a significant plus but is not a requirement for the role. Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best., • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!

Recruitment Resourcer Location: Wilmslow HQ 3 days per week, 2 days from home. Training: Training included, apprenticeship pathway available (completely optional). We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost cutting or tying people up in bureaucracy. We don’t do politics – we want people focused upon actions and delivery. We don’t do micro management – we empower, support and innovate. We are leaders, not empire builders and we love our business. The Citation Group has grown rapidly over the past few years and have big ambitions for the future. As a Private Equity backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions. If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are the Company you should come and grow with. So if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details. So, who are we looking for? Ready to take your first step into the world of internal recruitment? We’re on the lookout for a driven and ambitious Recruitment Resourcer who’s eager to kickstart their career, make a real impact, and grow within a supportive in-house team. You don’t need prior experience to join us. We are looking for character, personality, and drive. We can help with the rest… Recruitment is a challenge, and that’s what makes it exciting. The market is constantly changing, and we are looking for someone to ride the roller-coaster with us, from market research to onboarding to everything in between. Your role is to proactively seek out these individuals and engage them in conversations about the exceptional career opportunities we offer. It really is an exciting time to join our business, so come grow with us! A bit more about what you will do: • Advertise vacancies by writing and placing adverts on a range of platforms such as job boards and social media., • Candidate Sourcing – identify and approach suitable candidates using various methods., • Manage the recruitment inbox of applications from referrals to direct applications., • Use of ATS to track data and talent pipeline., • Qualify / interview candidates over the phone to assess suitability., • Coordination – Schedule interviews between candidates and hiring managers, ensuring a smooth and efficient hiring process., • To be a Brand Ambassador – You will truly believe in the Citation culture and will sell the amazing opportunities to both experienced and graduate candidates, • Act as that support between Recruitment, HR and IT with new starters and report back any updates, • Market Research – stay up to date on industry trends., • Reporting (Data is King) - Keep on top of your metrics, we use this to measure success., • Support with all aspects of social media – we are not experts, so any guidance or knowledge would be greatly appreciated. Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family., • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best., • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!

Enjoy a career without limits, earning up to 75% of your billing. We are seeking legal professionals that are keen to work on a consultancy, fee sharing basis. Taylor Rose is a top 60 law firm with over 25 offices nationwide. We are offering you a unique opportunity to take back control of your life and earnings. Choose to work from home, one of our offices or both! We are looking for individuals and groups of Solicitors, FCILEx or Licensed Conveyancers with 4 years PQE + to join our consultancy. Why choose us? • Earn up to 75% of what you bill; your split will not drop below 70%., • Choose your own clients, fees, hours and volume of work., • Work from home, 100 days access to hot-desking facilities., • PII cover up to £20 million., • Access to nationwide offices and meeting rooms., • Free calls through our app., • Immediate access to our accreditations., • Fully optimised CMS and electronic systems., • Access to business development., • Dedicated liaison team., • Technical head for ops, legal support and training. And much more. So, if you want a career without limits and freedom, then we may be your next move. To find out more, contact us now to chat confidentially with one of our advisors. PS We have more avenues for professionals wanting to be office-based, working as part of a team or have different qualification levels!

Customer Experience Manager – Ecommerce Drinks Business – Up to £30,000 – North West My client is an innovative and aspiring drinks brand sweeping through the United Kingdom. This company has a passion for wellbeing and an ambitious plan to expand Nationwide. The client has a large following and some excellent exposure through brand recognition. We’re looking for a proactive and energetic Customer Experience Manager to join a fast-growing retail and brand-building business in the drinks industry. This is a hands-on role with real influence — you’ll lead customer service, manage subscriptions and orders, and drive loyalty initiatives that turn first-time buyers into lifelong fans. This role would be ideal for a candidate with experience in Ecommerce, FMCG or customer service. This will be a hybrid role with 3 days in a North West office! What’s in it for you: • Competitive salary and employee discounts., • Hybrid working (3 office days, 2 home days)., • Monthly gym allowance., • The chance to make a genuine impact in a dynamic, high-growth business. Key Responsibilities: • Lead and improve all customer service operations across email, phone, chat, and social., • Manage subscriptions and orders, ensuring smooth fulfilment and customer retention., • Proactively resolve issues and run outbound loyalty and sales campaigns., • Champion the customer voice across the business, feeding insights into product, operations, and marketing., • Develop strategies to improve NPS, retention, and customer satisfaction. The Ideal Business Development Manager candidate: • Experience in customer experience, service, or account management (retail/e-commerce a plus)., • Confident communicator, both written and verbal., • Proactive, solutions-driven, and passionate about delivering exceptional customer service., • Comfortable with outbound customer engagement and relationship building., • Organised, detail-oriented, and highly motivated., • Experience with CRM and subscription platforms (e.g. Shopify, Skio, Klaviyo) is desirable If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website ___ or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Job Summary As Home Finance Adviser, you'll provide customers (UK/Expat/International) with a full advice and recommendation service for Home Finance working in accordance with the Banks values, scope of service, regulatory and compliance requirements whilst maintaining excellent customer satisfaction. Please note - the position is office based with a Hybrid Working policy with flexibility to work from home up to 3 days a week. Key responsibilities • To source and progress Regulated (Home Purchase Plan) and Non-Regulated (Buy to Let) home finance applications through to completion and Working within the agreed SLAs., • The role holder is responsible for making suitable recommendations to the Bank’s credit function to enable growth of the Home Finance book in line with business strategy, whilst ensuring that all finance applications are completed within policy and criteria., • Generate telephone appointment activity in order to achieve new business goals, tracking potential customers and following up on enquiries., • Recommend the most suitable product, term, and payment method to suit the customer’s needs, priorities, and circumstances., • Development of existing customer relationships to ensure business retention and growth., • To achieve set individual targets in a variety of areas and to contribute towards the overall performance of the Commercial and Home finance business, whilst minimising the risk of losses., • Work alongside the Home Finance BDMs., • Provide ongoing MI, tracking lead source and outcomes., • Ensure that market, sector, and Regulatory knowledge is continuously developed and maintained. Senior Managers and Certification Regime This role is in-scope of the Regulators’ Senior Manager and Certification Regime. As such the jobholder will be assessed and certified annually. Your role as Home Finance Adviser is a certified function. You are therefore required to discharge the following governance responsibilities: Regulatory status: Certified Skills required • Previous experience in a Mortgage advisory capacity ideally with broad Broker experience, • Experience within the specialist Mortgages sector., • A detailed understanding of banking credit processes., • Advanced understanding of Mortgage products, • CeMap qualified or equivalent., • Hold a Competent Advisor status

Group Junior HR Business Partner Location: Wilmslow - Hybrid split of 4 days office, 1 day at home Salary: Competitive The Citation Group are one of the top 30 companies in the UK to work for with thousands of very happy customers (Our 5* Trustpilot and Glassdoor reviews speak for themselves!). We

Corporate Account Manager We’re looking for a driven and results-oriented Corporate Account Manager to join our expanding Corporate Sales team, with a sharp focus on new business acquisition and hunting for new logo customers. Reporting directly to the Head of Corporate Sales, this role is ideal for a natural sales hunter who thrives on identifying, engaging, and converting new business opportunities. You’ll play a pivotal role in driving revenue growth by building relationships with UK-based business clients, generating new leads, and closing high-value deals. “a great place to work, a great place to be a customer” Responsibilities, not limited to: • Drive new business sales across specialist service areas including Voice, Data, Cybersecurity, ICT, Cloud Telephony, and Network solutions. • Proactively create and convert opportunities for the full Chess product portfolio, aligned with our strategic growth objectives. • Identify and win new logo clients within targeted customer profiles, delivering consistent new business success. • Build and nurture strategic client relationships, acting as a trusted advisor and key interface between the customer and Chess ICT. • Deliver tailored, accurate proposals that reflect customer needs, business goals, and technical requirements. • Confidently present solutions to stakeholders at all levels, from operational teams to boardlevel decision-makers., • Understand and manage complex project opportunities, including timelines, milestones, and delivery expectations. • Conduct in-depth client profiling to uncover strategic objectives and align IT solutions with business vision. • Translate corporate strategy into technology solutions, demonstrating clear ROI and business impact. • Collaborate closely with technical architects to shape and deliver compelling, scalable solutions. • Achieve and exceed monthly, quarterly, and annual profit targets, contributing to overall team success. • Act as a mentor and role model within the sales team, sharing best practices and supporting team development. • Maintain strong knowledge of enterprise and infrastructure architecture, staying ahead of industry trends and innovations. Your Profile: • Ideally, you will have a firm grasp of the Telecoms industry and have strong knowledge and awareness of Chess’s product portfolio. • Excellent communication skills at all levels., • Customer facing and presentation skills., • Strong negotiation skills and experience., • Active listening and open-questioning skills., • Avid commercial and market awareness., • Great numeracy and literacy skills., • Training/mentoring/coaching experience., • Self-driven, works on one’s own initiative., • Creative – makes opportunities happen with your own ideas., • Ability to work under pressure. Why join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 360 skilled people across the UK, supporting over 21,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in 'The 100 Best Companies to Work for' list 2018, and we continue to celebrate more than fourteen years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. We believe that “if you’re not growing, we’re not growing”. Salary details: Up to £40,000 dependent on experience, uncapped commission and monthly car allowance. Benefits include: Health & Wellbeing • UK Healthcare (opt-in) for access to private healthcare support, • Healthcare support – eye tests, flu jabs, on-site health screens, • Mental health support for your wellbeing, • Wellbeing Day – available after 1 year, • Half-Day Friday, • Hybrid Working Support – allowance towards a desk and chair, • 20 days paid holiday, increasing with service to 24 days, plus public holidays, • Buy & Sell Holidays Scheme – 2 opportunities per year to buy or sell up to 5 holidays Rewards & Recognition • Access to Perkbox: hundreds of discounts on shopping, travel, fitness and much more., • Loyalty Point Scheme – Earn yearly points based on your tenure, starting from your second year, to unlock enhanced benefits and rewards • £100 matched charity donation annually, plus payroll giving options, • Recognition platform – celebrating your achievements and milestones Career Growth & Culture • Learn 2 Earn Scheme – bespoke development to boost your salary, • Regular team engagement events – from socials to celebrations, • A culture that values tenacity, creativity and collaboration Hours: A standard week is 37½ Monday to Friday At Chess we offer many flexible working options, and we have both full-time and part-time working hours available. Chess pride themselves on being an inclusive employer, so if you want to find out more about our flexible working arrangements this can be discussed with your application. Working location: Flexible, hybrid working position - Allowing you to enjoy the flexibility of working from home whilst also collaborating with your team and the wider-business at one of our many local hubs spread throughout the UK. Ad-hoc travel to offices within the group and other locations may be required on occasion. Is Chess the place for you? If you are looking for a career that brings exciting challenges and opportunities, then Chess is the place for you. Please email your CV and covering letter to our Recruitment Department at: . Upon submission of your completed application to Chess, either through direct application or speculative, you hereby agree to the processing of your personal information as per the guidelines set out within our Privacy Policy and to allow for the seamless and secure processing of your information throughout Chess’s recruitment and hiring practices.

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