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ZEDRA is looking Business Systems Support Manager who enjoys managing people and technology, ensuring our core systems run smoothly every day. In this role, you’ll guide a talented support team, build strong relationships with stakeholders and vendors, and drive continual improvements across our business systems. If you’re ITIL‑qualified, experienced in IT service management, and passionate about helping teams grow while keeping systems reliable, this could be the perfect next step in your career. Key Accountabilities • Responsible for delivery of timely, effective support provided by the BST to business stakeholders via the helpdesk. This includes:, • Daily monitoring of production services., • First line issue analysis and intra team escalation., • Workload balancing for the BST., • Timely provision of service requests., • Key relationship management., • Attend Service Delivery sessions with key jurisdictional and group stakeholders to ensure support standards are maintain., • Be responsible for the relationships with key Business Application vendors but attending regular meetings and escalating issues as required., • BST Staff management., • Perform weekly 1:1 sessions to ensure team members are fulfilling their job roles., • Create, monitor and implement training and personal development plans to ensure that the team is capable of providing the required levels of support., • Own the annual performance review process in line with ZEDRA procedures., • Input into and with the Head of Business Systems manage the Continual Improvement (CIP) pipeline of works and staff allocation, this will include., • Incremental changes to existing systems & processes., • Creation of new processes / adoption of new functionality (where the scope falls below the threshold of a formal project)., • Provide routine KPIs from the helpdesk to the Head of Business Systems as required to support senior management reporting., • Represent the BST on the Change Authority Board (CAB), responsibilities include., • Act as Change Manager for the team’s proposed changes., • Promote best practice for Change Management within the team., • Ensure changes are progressed and updated, ensuring ZEDRA procedure adherence including the correct use of test environments in line with best practice., • Ensure that the Group Technology knowledgebase is maintained for BST related items, • Technical support guides., • End user documentation., • Work with Head of Business Systems & Program Managers Office to assist with Business Systems resource allocation to project work, ensuring that Service Delivery is maintained. Knowledge and Experience Professional and Technical Experience • Proficient in ITSM with demonstrable experience running a support team., • Strong managerial experience – focused on growing team members., • Demonstratable knowledge of business systems in an enterprise environment., • Knowledge of Zedra’s core ERP system NavOne (Business Central) would be an advantage., • Ability to learn and apply new technologies or concepts quickly., • Strong knowledge of reporting measures and data analyst skills to produce and review relevant MI. Base Requirement: • University degree or have IT related qualifications, • ITIL Qualified., • Qualified candidates must have a minimum of 7 years’ experience working in a similar role., • Has experience of working, and managing personnel in multiple jurisdictions & a mixture of cultures., • Effective communicator – Ability to communicate with non IT staff at all levels., • The role holder is required to have strong written and verbal communication skills in English, other languages an advantage. For more information or to request a copy of the full job description, please email All agency emails and queries should be sent to

Job Description Join The Gym Group - and achieve your Personal Best Do not wait to apply after reading this description a high application volume is expected for this opportunity. Are you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive environment? At The Gym Group, we're not just a gym-we're a nationwide community making fitness accessible to all. With over 240 locations across the UK, we lead the way in providing a high value, 24/7 fitness experience that's inclusive, innovative, and engaging. Why Choose The Gym Group? We put people first-our members and our trainers! Here's why joining us is the best move for your career: Unrivalled Growth & Training - Our industry-leading induction and ongoing development programs give you the confidence and skills to grow your career and unlock new opportunities. . Flexibility that Works for You - Choose the hours that suit your lifestyle, with financial security through a guaranteed salary. Cutting-Edge Facilities - We invest millions every year in refurbishing our gyms and keeping them fitted out with the latest equipment. Official Hyrox Partner - Be part of the latest fitness trends with dedicated Hyrox training sessions in 120+ gyms nationwide. Supportive & Inclusive Community - Be part of a team that celebrates diversity, champions collaboration, and helps you succeed. Your Benefits as a Fitness Trainer (Employed Role): Guaranteed Salary & Financial Security - Enjoy a stable income while doing what you love. Flexible Contracts - You can choose the hours you are contracted to. Funded First Aid Qualification - We've got you covered. Free Gym Membership for you + a friend or family member. Work-Life Balance - With holiday pay, sick pay, and an Employee Assistance Programme for mental health and financial support. 24/7 GP Access - Skip the queues and get expert advice anytime. Tooth Fairy - Your smart dental companion - Supporting your oral health with expert guidance. Exclusive Discounts at top retailers. Pension Scheme & Share Options - Plan for your future with confidence. Want to Offer Personal Training Services too? We've Got You Covered with our Personal Trainer Rental Agreement: Zero-Risk Start - First month's rent 100% free! Keep 100% of Your Earnings - being self-employed means no cut for us, no limits, and no sneaky licence fees. Ongoing Career Development - to advance your learnings and grow your earnings! Free Promotion & Support - Get your name out there with in-gym advertising and social media exposure. Ready to take your PT career to the next level? Join a community that supports your growth, celebrates your success, and helps you thrive. Apply now and let's get started! Need assistance? xrnqpay If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!

A financial services company based in Heald Green seeks an FP&A Finance Manager to provide commercial analytical insight and support business decisions in Personal Finance.The ideal candidate should have a strong background in Financial Planning and Analysis, excellent communication skills, and rele

Social Services Occupational Therapist within Children’s Services in Totton, UK, earning up to £38 per hour Hourly. You will be joining a supportive team dedicated to providing exceptional occupational therapy services. Not only will you earn a competitive hourly rate, but you will also have acce

Financial Services Personal Assistant. We are seeking a highly organised and efficient Personal Assistant to support the Managing Director of a Mortgage Brokerage. Proven experience as a Personal Assistant or similar role.

Locum Job Opportunity: Occupational Therapist – Adaptations (Social Services) Team in Bootle, UK, earning £35. This is an exciting chance to leverage your skills as an Occupational Therapist specialising in adaptations within social services. Collaborate with social services teams, clients, and t

A leading accountancy firm in Harrow on the Hill is looking for a Tax Senior to manage a mixed portfolio of personal and corporate tax clients.

Social Services Occupational Therapist – Community. Social Services Occupational Therapist within Community in Cornwall (UK), earning up to £27. This exciting opportunity is based in the beautiful county of Cornwall, offering a fantastic professional and personal experience.

Lead Pharmacist – Oncology & Haematology Services.

Job Title: Care Home Deputy Team Manager – Adults Services Location: Solihull, UK Salary: £19. As a crucial member of the team, you will be at the helm of providing high-quality care management in the adults’ residential services sector. Care Home Deputy Team Manager – Adults Services.