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Join our team as a MongoDB Site Reliability Engineer, where you'll be at the forefront of designing and maintaining robust, high-performance systems that power critical financial services. In this dynamic and fast-paced environment, your role will be essential to ensuring our infrastructure remains resilient, secure, and scalable. You’ll work on automating operations, enhancing system observability, and driving continuous improvements that reduce downtime and improve efficiency. If you’re motivated by solving, multi-layered problems and building systems that perform reliably amid shifting priorities, we encourage you to apply. To be successful as a MongoDB Site Reliability Engineer, you should have experience with: • Working in Site Reliability Engineering, DevOps, and MongoDB administration in financial services., • Using MongoDB features like replicaset, sharding, backups, performance tuning, and shell scripting., • Writing scripts in Python or Bash to automate tasks and reduce manual work. Some other highly valued skills may include: • Using Percona, ClusterControl, CI/CD tools, and automation platforms like Ansible or Chef., • Monitoring systems with Prometheus, Grafana, ELK stack, and running containers with Kubernetes., • Building APIs with FastAPI and supporting scalable, high-performance systems. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Knutsford. Purpose of the role To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities • Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders., • Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance., • Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing., • Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes., • Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management., • Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues., • Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Assistant Vice President Expectations • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions., • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes, • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes., • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues., • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda., • Take ownership for managing risk and strengthening controls in relation to the work done., • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy., • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively., • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience., • Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Senior Product Owner Location: (Hybrid 2-3 days per week in office) At Citation Group, our product vision is simple but ambitious: to become an essential part of our clients’ everyday operations. We’re building a connected ecosystem of software and services that help SMEs run more efficiently, stay compliant, and grow with confidence—all in one place. Our product portfolio spans HR, Health & Safety, certification, and beyond. Supporting day-to-day tasks and long-term business goals alike. As a Group Product Owner, you’ll take full ownership of one or more products that sit at the heart of this vision. Whether it's improving onboarding flows, surfacing insights, streamlining certification, or unlocking new value through AI, you’ll help shape intuitive, high-impact experiences that deliver measurable value for clients and the business. The role: • Define and deliver product strategy for one or more product areas, ensuring alignment to group objectives and client needs., • Own product performance - tracking, analysing and improving key metrics such as adoption, engagement, satisfaction, and commercial contribution., • Drive discovery and prioritisation, translating customer insight, business input, and market analysis into actionable product decisions., • Shape product roadmaps that deliver both short-term value and long-term differentiation—balancing ambition with feasibility., • Work directly with your engineering team, ensuring a well-maintained and clearly prioritised backlog that delivers value early and often., • Champion simplicity and usability - ensuring products are intuitive, effective, and enjoyable to use for a range of customer personas., • Embed AI tools and automation into both internal product processes and client-facing features to enhance productivity, insight and decision-making., • Collaborate cross-functionally with Commercial, Service, Marketing and Data teams to ensure joined-up planning and delivery., • Ensure clarity of direction through high-quality briefs, user stories, documentation and communicatio - guiding development with purpose., • Act as the product expert, maintaining a deep understanding of your product’s role, performance, and opportunities for growth. What are we looking for? • Proven experience owning digital products in a tech-enabled or service-oriented environment., • A commercially minded product thinker who blends customer empathy with business acumen., • Strong strategic capability, combined with hands-on delivery experience., • Excellent communication and stakeholder management skills—able to influence at all levels., • Comfort working in environments with multiple brands, systems or legacy constraints., • Fluency in user-centred design principles, with a sharp eye for UX and simplicity., • A pragmatic approach to Agile, focused on outcomes rather than rituals., • Awareness of how AI tools (e.g. generative, predictive, assistive) can be applied to enhance user experience or operational efficiency. Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family., • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best., • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!

Role Description: We are seeking a talented React.js Developer to design and develop high-performing web applications for Client’ digital banking platforms. The role involves building scalable, secure, and responsive user interfaces, collaborating with cross-functional teams, and ensuring exceptional user experiences. Key Responsibilities • Front-End Development: Build and maintain web applications using React.js, ensuring performance, scalability, and responsiveness., • Component Design: Develop reusable UI components and implement best practices for front-end architecture., • Integration: Work closely with backend teams to integrate APIs and services into web applications., • UI/UX Collaboration: Partner with designers to deliver intuitive and visually appealing interfaces., • Code Quality: Maintain clean, efficient code and conduct thorough testing for stability and security., • Agile Delivery: Participate in sprint planning, daily stand-ups, and other Agile ceremonies. Core Skills & Experience • Strong proficiency in React.js, JavaScript (ES6+), TypeScript, HTML5, and CSS3., • Experience with state management (Redux/MobX) and component-based development., • Familiarity with RESTful APIs, JSON, and integration with backend services., • Knowledge of web performance optimization, security standards, and responsive design., • Excellent problem-solving and communication skills. Preferred Qualifications • Experience in Banking & Financial Services domain., • Exposure to Agile methodologies and tools like JIRA, Confluence., • Familiarity with CI/CD pipelines and cloud platforms (AWS/Azure).

Managed Services Solution Consultant Location: Flexible, hybrid working position | Business Area: Managed Services | Salary Details: [Competitive salary dependant on experience (plus quarterly bonus scheme) We’re looking for an experienced Consultant that specialises in ICT Managed Services and Solutions. You’ll join our growing team of Consultants to support our different sales teams in retaining and growing business. You’ll bring a strong, consultative process to the sales lifecycle by offering your technical and commercial knowledge to enhance the Chess Sales experience. “a great place to work, a great place to be a customer” Responsibilities, not limited to: • To work across the different Sales and Services teams to define Managed Service solutions for our customers (New Business and Contract Renewals)., • To directly engage with customers and capabilities within the business to propose and design services across the full portfolio of managed and professional services., • To provide sales support and collaboration with the technical teams, as required throughout the sales lifecycle., • To assist in developing and configuring Managed Service solutions across our solution areas of Connect, Cloud, Devices, Modern Workplace and Security, including more complex and cross-solution area deals., • Engage directly with customer stakeholders, TAs, and Services Team to validate service requirements, explore solution options and to identify service integration requirements., • Define Managed Service solutions that meet agreed requirements., • Work closely with our TA and Services Teams to realise service and solution estimates in accordance with Chess Commercial governance., • Identify all service costs and populate cost models accurately to ensure an accurate estimation of delivery costs over the term of the contract., • Create and document a solution plan engaging internal stakeholders as required., • Support to identify and mitigate solution risks., • Participate in major bid reviews, covering scope, approach, costs, and risk., • Present the solution approach and methods to client stakeholder groups., • Support the development of deal specific pricing and commercial strategies and commercial modelling., • Manage sales development activities, proposals, demos, presentations., • Draft the solution elements of contracts and participate in contract negotiation, where required., • Plan for and support service implementation, service transition and service introduction activities., • Establish and maintain effective working relationships with Chess Sales Leadership, Operations, Service Delivery, Projects, Commercial and Technical teams., • Build and maintain strong working relationships with relevant 3rd party service suppliers and partners., • Research new products to upgrade/enhance standardised Managed Services solution offerings., • To support with the go-to-market strategy, marketing events and supporting collateral design., • Work closely with the commercial team, play a key part in client and vendor discussions – designing, expanding or closing opportunities., • Assist in vendor management in relation to business review meetings, target tracking,, • accreditation evaluation and reporting. The Candidate: • Strong skills in relationship management: ability to establish, maintain and manage strong working relationships with colleagues, partners, suppliers, and senior customer personnel., • Communication: demonstrate a structured and considered approach to written and oral communication and presentation, • Negotiation: ability to articulate a reasoned argument on potentially complex issues, • People Management: experience of working with (virtual) teams and mentoring individuals against their assignment goals, demonstrable capability to motivate individuals and drive high performance teams. Technical: • Experience and knowledge of Service Introduction, Service Delivery and Service Management (in a Managed Services or Outsourcing context), including:, • Competency in Solution Planning methods, • Competency in Infrastructure and Application Managed Service delivery techniques., • Competency in key aspects of Service Management, Service Transition and Service Delivery Management., • Competency in key aspects of Service Integration., • Experience of implementing Service Solutions against ITIL standards or equivalent., • Experience of managing service partners and subcontractors., • Experience of service, financial, quality, risk, and adoption change management methods. Salary Details: Competitive base salary up to £80,000 per year, with a quarterly bonus scheme. Benefits: • Healthcare support – UK Healthcare, eye tests, flu jabs, onsite health screens, • Enhanced Pay: Maternity, Paternity, Adoption Leave and Shared Parental Leave, • Access to employee benefits, rewards and recognition platform, Perkbox. This gives you access to hundreds of ‘Perks’ with great discounts. Whether it be days out, your weekly food shop, a clothes shopping spree on the high street and many more., • Hybrid working support - Allowance towards a home desk and chair, • Access to our Future Fit benefits package – including Mental, Physical and Financial support, • Buy & sell Holiday scheme – 2 opportunities per year to buy or sell up to 5 holidays, • Additional holidays: Half Day Fridays and a Wellbeing Day, • £100 per year matched charity donation, plus payroll giving options Hours: A standard week is 37½ Monday to Friday. Working location: Flexible, hybrid working position. This is a flexible hybrid position; however, you will be required to attend Chess hubs or customer sites as requested in advance by your leader. These visits will be scheduled with reasonable notice and are considered an essential part of your role to support collaboration, customer engagement, and team alignment. Why Join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in 'The 100 Best Companies to Work for' list 2018, and we continue to celebrate more than 17 years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. Equal Opportunities Statement At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you. We believe that "if you're not growing, we're not growing."

We are looking for an Account Manager to join our rapidly growing team. The ideal candidate will be hungry for growth - both personally and professionally. Someone who isn't afraid to get out of their comfort zone, can adapt quickly, and thrives in a fast-paced environment. In this role, you’ll manage day-to-day client relationships, coordinate the delivery of campaigns, and ensure our work meets the highest standards. You’ll act as the primary contact for clients, translating their needs into clear briefs for our content & creative teams. Key Responsibilities • Manage the delivery of campaigns from brief to execution, ensuring deadlines and budgets are met., • Attend client meetings, take briefs, and present work., • To work with the wider team to develop effective campaigns for our clients., • To have your finger on the pulse with our clients’ industries to ensure we are always 10 steps ahead., • To provide monthly insight reports to the Account Director regarding progress across all managed accounts., • Identifying best practices to refine the company’s marketing playbook., • To bring your own thoughts and ideas to the table as to how we can improve as a partner and an agency., • Monitor campaign performance and prepare client reports., • Spot opportunities to grow accounts and upsell services. What We Are Looking For • Experience in a client services or account management role, ideally within a marketing or creative agency., • Excellent communication and presentation skills., • Strong organisational and time management skills., • Ability to manage multiple projects simultaneously., • Understanding of the marketing mix., • Commercial awareness and an eye for opportunities., • Someone who is self-motivated with a big work ethic and a desire to learn., • A deep understanding of marketing (particularly in the B2B space). Above all, we want someone who has personality, ambition and a genuine drive to deliver for us and for our clients. We're not looking for someone to fill a gap, we're looking for someone who is going to buy into what we are doing and who we are. What We Can Offer You • Flexible working hours, • A company MacBook, • Mentoring for personal and professional development, • The opportunity to work in a fast-paced startup environment How to apply: Send: → A short CV + cover letter → Examples of your work/experience → 3 bullet points on why this role and our company excite you To: and make the subject line "Account Manager - noticed | 2025". Note: Feel free to get creative with your applications.

Our client is a specialist Company providing important services to their clients. They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Outbound Sales team. Hours: (BASED IN THE NICE NEW OFFICE IN KNUTSFORD) • 9-5 Mon-Fri which includes 1 late shift 12-8pm, • Every 5th week the late will be a Friday which is 10-6pm, • 1 in 3 Saturdays 9-5, • Roughly 1 in 15 Sundays 10-4 Summary Duties and Responsibilities of Role: • To make outbound calls to customers who have recently enquired through various marketing channels., • Achieve department sales conversion targets whilst delivering excellent customer service., • Sale calls to be made in line with the Company’s process and FCA regulations. Key Skills Required: • Communication?- Possess a professional telephone manner with proven experience. Have excellent listening and communication skills to be able to answer customer questions, deliver outstanding Customer care; being especially aware that some customers may be vulnerable., • Productivity?- Be results driven with ability to achieve work towards KPI’s set on production, quality and customer service skills., • Accuracy?- Must have the ability to record information in an accurate way and ensure that all process and procedures are adhered with in a methodical and compliant way., • IT Skills?- computer literacy and knowledge of MS Office., • Customer Champion?- Act in a manner that ensures the Customer receives a positive experience of the Company. Personal Capabilities Proven Track record of: • Telephone sales experience (preferred minimum of 1 year), • Success within a target driven environment, • Delivering excellent Customer Service, • Working in accordance with detailed procedures, • Excellent interpersonal, communication and listening skills at all levels, • Able to demonstrate empathy, sensitivity, kindness and patience, • Resilient with a real desire for success and helping others, • Can-do attitude, self-motivated, • High level attention to detail and accuracy

Our client is seeking an experienced Senior Business Systems Analyst to join their Application Services team. Senior Business Systems Analyst - Cheshire. Working closely with subject matter experts across the organisation, the Senior Business Systems Analyst will act as the conduit between business

White Raven Resourcing Ltd are acting as a recruitment agency in relation to permanent recruitment services. Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Our client provides a wide range of services to brokers, intermediaries, SME's, insurers, solicitors and their customers across various sectors and industries. As a New Business Development Manager, you will: • Build xrnqpay and strengthen broker relationships to drive new opportunities in both e...

We are working with a medical, biopharma consultancy who are looking to bring in a Client Services Manager (remote, WFH role), to work closely with the Head of Client Services to manage client relationships, guarantee client satisfaction, and generate new projects. Client Services Manager // Project

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day.The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, F

Client Services Manager – SWAY Hair Extensions. You’ll be the key force behind developing our customer service function, empowering the team, and ensuring our clients receive exceptional support every time they interact with us.

What you'll do: Drive growth through service excellence, cross-sell and upsell Strengthen senior relationships and expand our footprint beyond rolling stock Ensure first-class delivery, compliance and workforce planning Own the strategy and delivery across our key rail clients Lead and develop

Client Services Manager – SWAY Hair Extensions. You’ll be the key force behind developing our customer service function, empowering the team, and ensuring our clients receive exceptional support every time they interact with us.

Industrial Disease caseload is required * A complete case handler mindful of statutory legislation, CPR and relevant case law * An ability to work as a team * Ability to keep calm and deliver results in a performance driven environment * Good IT skills * Excellent communic

The role involves leading the Client Services team, managing client relations, and contributing to strategic marketing initiatives. A leading asset management firm in London is seeking a Director of Client Services with over 7 years of experience in Investor Relations.

Managing Partner - Client Services. In this newly created role, you’ll work with the Head of Project Leadership to lead and inspire our teams, drive client success and profitability. To be successful, you’ll demonstrate experience delivering complex integrated marketing projects for global brand

A leading marketing and communications firm in Greater London is seeking a Head of Client Services to lead a team of Account Managers. The ideal candidate will possess a strong background in Direct Mail and transactional services with a client-centric approach. Responsibilities include managing clie

A leading beauty company is looking for a Head of Client Services to drive strategic relationships for their in-house creative agency. This role requires exceptional leadership and client management skills, ensuring high-quality project delivery while fostering a high-performing team. The ideal cand

A leading beauty company is seeking a Head of Client Services to manage critical client relationships and oversee project delivery. The ideal candidate will have extensive experience in client services, the ability to present to senior leaders, and skills in conflict resolution. This role involves l

Represent Digital Platforms for Client facing APIs, especially Open Banking, within the broader IWPB and Technology community, focusing on engineering controls, resiliency, and operational stability. Significant technology leadership experience in Software development, ideally including open banking

A growing client services firm in Greater London is looking for a proactive Head of Client Services. The ideal candidate will possess strong leadership skills and experience in client management, ensuring projects run smoothly and clients feel valued. This role involves managing a team, strengthenin

You will lead a dynamic client services team, manage high-level client relationships, and drive the agency's sales and marketing efforts. A leading recruitment agency in Greater London is seeking a Head of Client Services for an independent content agency. Ideal candidates have notable client manage

In this pivotal role, you’ll be the strategic link between our clients and our internal teams—ensuring every project runs smoothly, every opportunity is maximised, and every client feels valued. Opportunity to shape the client services function and influence business growth. Act as a trusted par

As the Head of Client Services, you’ll play a key role in our wider inter‑agency ecosystem, working collectively and across the aisle with other agency leaders to facilitate best‑in‑class delivery across specialties, always putting the brand and client needs at the heart of everything you do

A leading global financial services provider is looking for a Head of Client APIs to drive the execution of Open Banking API standards and strategy globally.

A leading asset management firm seeks an experienced Client Services Manager to lead a dedicated team within Investment Solutions. The role involves managing client relations, delivering exceptional service, and overseeing multiple functions like investor relations, marketing, and events. The positi

A specialist services provider for asset management is looking for a Director to lead and manage Client Services within its Investment Solutions division. Responsibilities include overseeing client services, investor relations, events, and more to deliver exceptional service. The ideal candidate wil

Manage Account Managers and their clients assigned ensuring that the company is presented as a value-added solution provider to all our clients. With over 40 years' experience in the direct marketing, CRM and transactional communication industries, they take great pride in providing their clients wi

A global financial services firm is looking for a Head of EMEA/APAC Cash Client Services to lead their cash management operations. The ideal candidate will have over 8 years of financial services experience, specifically in client-facing roles, including expertise in money markets. This role involve

A leading health communications agency is seeking a dynamic individual for a critical leadership role in advertising in London.This position involves driving financial performance, developing advertising strategies, and fostering a high-performance culture within the team.The successful candidate wi

You will manage the day‑to‑day activities of State Street Investment Management’s European Cash Client Services operations, be responsible for the satisfaction of our cash clients invested in our money market products, work closely with distribution teams to support our revenue goals, and cont

Looking for your next big step in a place that is creative, inclusive and genuinely exciting to be part of? Our client, an award‑winning content agency working with world‑class B2B and B2C brands, is on the hunt for a Head of Client Services to join their growing team. You’ll lead a brilliant,

What this means is that you’ll play a pivotal role in leading and developing teams, whilst working closely with clients to deliver creative excellence, client satisfaction and profitability. McCann is the founding unit of McCann Worldgroup marketing services company, part of the Interpublic Group

A leading advertising agency in the United Kingdom seeks a Managing Partner for Client Services to lead teams and drive client success. Ideal candidates will have robust experience in integrated marketing projects, strong people management skills, and the ability to foster client relationships.

A Solicitor is needed to manage industrial disease cases, requiring legal expertise and client care.

Client Services Manager – SWAY Hair Extensions. You’ll be the key force behind developing our customer service function, empowering the team, and ensuring our clients receive exceptional support every time they interact with us.

A Solicitor is needed to manage industrial disease cases, requiring legal expertise and client care.

By owning commercial clarity, client value creation, and market relevance, the Client Services Director ensures we grow where we’re strongest, retain the right clients, and continue to build long-term value for both clients and the business. Significant experience in a senior client services, comm

We are hiring a Client Services Director to expand our existing global portfolio within technology (No new business). Strengthen long-term client relationships and identify growth opportunities. Financial Services, Energy Trading, Commodities, Renewables, and now a fast-growing Technology division.