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Are you passionate about providing exceptional service and creating memorable dining experiences? KOYN is looking for charismatic and experienced Waiters/Waitresses to join our team. If you have experience in high-end restaurants and a friendly, approachable attitude, we would love to hear from you! Key Responsibilities: - Deliver outstanding service to our guests, ensuring a warm and welcoming atmosphere. - Take orders accurately and efficiently, providing recommendations based on menu knowledge. - Serve food and beverages promptly, maintaining a high level of professionalism and courtesy. - Handle guest inquiries and complaints with grace and a positive attitude. - Stay informed about our menu items, including ingredients and preparation methods. - Educate guests on menu options, making personalised recommendations to enhance their dining experience. - Keep up-to-date with new menu additions and seasonal specials. - Adhere to all health, safety, and licensing regulations to ensure a safe environment for guests and staff. - Maintain cleanliness and organisation in the dining area and workstations. - Follow proper food handling and sanitation procedures. Ideal Candidate: · Proven experience as a waiter/waitress in high-end restaurants. · A genuine passion for hospitality · Demonstrated ability to provide top-notch service and handle high-pressure situations with ease. · Charismatic and personable with a witty flair We Offer · A collaborative work environment · Opportunities for professional development and growth · The chance to be part of a fun and forward-thinking team · Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair If you're ready to shake things up and bring your vibrant personality, apply now and become part of our team! Salary: Discussed at the venue
Job Description We are a family-run bakery based in London with a rich history of traditional French baking. We are excited to announce that we will be developing two new income streams in the next few months, and we are currently in the preparation phase. We are looking for a talented freelancer to take on the role of Marketing Manager with experience in graphic design for this project. The scope of work includes enhancing our brand awareness both digitally and physically. Specifically, we need someone who can: - Design the new sections on our website/booking system - Create branded campaigns and advertisements for SM and Google ads, working with our current PR and CRM manager - Design posters and indoor/outdoor signage - Communication Design, come up with strategic launch campaign - Keep up to date with the design of the new website and find strategic plan to increase online sales (such as seasonality) - Strategic plan to target offices. Our goal is to create an unforgettable customer experience, and we believe that a strong marketing strategy and captivating design are crucial to achieving this. Qualifications: Educational Background: Bachelor's degree in Marketing, Graphic Design, Communications, or a related field. Experience: Proven experience as a marketing designer or in a similar role. Portfolio demonstrating proficiency in graphic design and successful marketing campaigns. Experience with website design and management. Knowledge and experience in the Hospitality industry is a must Skills: Strong graphic design skills with proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Proficiency in web design tools and platforms (Shopify). Knowledge of digital marketing strategies, including SEO, PPC, email marketing, and social media marketing. Excellent communication skills, both written and verbal. Ability to create cohesive and visually appealing branding materials. Strong project management skills with the ability to handle multiple tasks and meet deadlines. Creativity and an eye for detail. Technical Proficiency: Familiarity with social media platforms and tools for managing social media campaigns. Knowledge of analytics tools (e.g., Google Analytics) to track and measure the success of campaigns. Personal Attributes: Strong organisational and time management skills. Ability to work independently and as part of a team. Enthusiasm for working in a creative and dynamic environment. Passion for food and an understanding of the bakery industry is a plus. Extra credit for: Experience working with hospitality or food-related businesses. Familiarity with printing processes and materials for creating physical marketing materials (e.g., posters, signage). Knowledge of customer experience strategies and how to implement them in marketing campaigns.
SENIOR CHEF DE PARTIE We are looking for an enthusiastic Senior Chef de Partie to join our fantastic team at Rotunda Restaurant in Kings Place. A good attitude and personality are the main traits we are looking for. Add to that a passion for working in a team and producing great dishes with fresh, seasonal produce. PURPOSE OF THE ROLE To offer support to the department Head Chef in providing a smooth and seamless running of the kitchen operation. Ensuring high standards of food service and food/product innovation in is kept at all times. You will be required to work 7 shifts a week average of 48 hours business dependent. KEY RESPONSIBILITIES OF THE ROLE WILL INCLUDE • Support the Head Chef, and in his absence, the Sous Chef in the day-to-day operation of the kitchens ensuring that set procedures are followed correctly, that the kitchen is ready for service and providing highest level of food quality, taste and presentation. • Assist with preparing, cooking and presenting of dishes • Assist with manging and training any demi chefs and commis chef working in the kitchen areas • Assist with protecting the health and safety of all guests and team members by following the due diligence of food safety, wastage, health and safety, accident reporting, fire alarms, cleaning schedules and general maintenance • Assist with developing new dishes, menus and recipes • Assist with portion control and waste control as well as the necessary due diligence • Maintain fridge temperature, cook-chill and hot hold records amongst others • Maintaining of cleanliness in all assigned areas, including refrigerators and freezers • Controlling costs by minimizing spoilage, waste, proper storage and exercising strict portion control • Ensure that cost control policies and procedures are followed • Attending training sessions • Reporting any equipment on the section which needs repair or maintenance • Ensuring freshness and suitability of products used within your section and that they are stored properly • Ensuring smooth running of the section during service • Establishing and maintaining effective employee relations. • Any other duties pertaining to a kitchen that may be assigned by a senior chef WE OFFER • Annual Salary - Up to 36K • Company Sick Pay • Life assurance benefit (2 x annual salary) • 50% discount in our restaurant and 25% off at our cafes • Up to 33 holiday days through length of Service • One paid day off each year to get involved in any community or charity volunteering activity of your choice as we believe in the power of giving back • Retail, Grocery and Gym Discounts • Cycle to Work Scheme • Refer your friend scheme • Learning and Development Portal and further education with apprenticeship programs • G&F Support Scheme • WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members • Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) We appreciate every applicant who takes time to submit their CV, although due to the high volume of applications only successful candidates will be contacted. Please note you must be eligible to work in the UK.
Green & Fortune is excited to offer a fantastic opportunity for an experienced Waiter/Waitress to join our team at Rotunda Restaurant in Kings Place. We are seeking individuals who thrive in a busy bar and restaurant environment. Ideal candidates will have previous experience in a similar role, excellent communication skills with a strong command of English, and a genuine passion for the industry. A friendly nature, a can-do attitude, and a keen eye for detail are also essential qualities we are looking for. KEY RESPONSIBILITIES OF THE ROLE: - Ensure that guests are greeted and dealt with promptly after being seated at a table and in accordance with the order of service. - Interact with customers to take food and drink orders and provide recommendations - Read the table and upsell items when appropriate. Ensure to accommodate special requests if needed. - Maintain a clean and organized area, ensuring compliance with health and safety regulations - Handle cash transactions and maintain accurate records of sales - Collaborate with the team to ensure smooth operation of the restaurant and overall customer satisfaction - Uphold the highest standards of customer service and professionalism REQUIREMENTS: · Proven experience as a Waiter / Waitress in a similar setting · Excellent communication and interpersonal skills · Ability to work in a fast-paced environment and handle multiple tasks simultaneously · Strong attention to detail and cleanliness WHAT DO WE OFFER IN RETURN? · Company Sick Pay · 50% discount in our restaurant and 25% off at our cafes · Holidays increase with length of service · Loyalty bonuses in line with the length of service. · One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back · Retail, Grocery and Gym Discounts · Cycle to Work Scheme · Refer your friend scheme · Learning and Development Portal and further education with apprenticeship programs · G&F Support Scheme · WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members · Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) We appreciate every applicant who takes the time to submit their CV. However, due to the high volume of applications, only successful candidates will be contacted. Please note that you must be eligible to work in the UK.
About Us: Join our vibrant and bustling fish and chips restaurant, renowned for delivering classic dishes with a modern twist. We pride ourselves on offering exceptional customer service and high-quality food in a welcoming environment. We are seeking a dedicated and experienced Duty Manager to oversee daily operations and ensure our guests have an unforgettable dining experience. Key Responsibilities: 1. Staff Management: - Schedule and supervise shifts for kitchen, waiting, and cleaning staff. - Conduct training and development programs for new and existing employees. - Address and resolve staff issues and conflicts, maintaining a positive work environment. 2. Customer Service: - Ensure the highest standards of customer service are consistently delivered. - Greet and seat guests, manage reservations, and handle customer inquiries and complaints. - Maintain a clean, organized, and well-presented dining area. 3. Operations Management: - Oversee daily operations, ensuring efficiency and adherence to standards. - Monitor food quality and presentation, ensuring it meets our high standards. - Manage inventory levels, order supplies, and conduct regular stock checks. - Ensure compliance with health, safety, and hygiene regulations. 4. Financial Management: - Perform daily cash-ups and manage cash flow. - Assist in preparing and managing budgets. - Track sales and expenses, providing regular financial reports to the General Manager. - Implement cost-control measures to maximize profitability. 5. Marketing and Promotion: - Assist in developing and implementing promotional strategies. - Manage the restaurant’s social media presence and engage with customers online. - Coordinate special events and community engagement activities. 6. Compliance and Administration: - Ensure compliance with all licensing, health, and employment regulations. - Maintain accurate records, including staff files and financial documentation. - Handle administrative tasks such as payroll and staff scheduling. Qualifications and Experience: - Experience: Minimum of 3-5 years in the restaurant industry, with previous supervisory or management experience. - Customer Service: Proven track record in delivering exceptional customer service. - Skills: Strong leadership, organizational, and multitasking abilities. Excellent communication and problem-solving skills. - Technical: Proficiency with point-of-sale (POS) systems, inventory management software, and basic office software (e.g., MS Office). - Education: Degree or diploma in hospitality management, business administration, or a related field is a plus. - Certifications: Food Safety and First Aid certifications are advantageous. Benefits: - Competitive salary - Opportunity for career growth and development - Friendly and supportive work environment - Employee discounts on meals Join us and be part of a team dedicated to providing the best fish and chips experience in town
CATERING ASSISTANT We have an amazing opportunity for a welcoming and friendly Catering Assistant to join our Green & Fortune team in Southwark. THE PERSON AND ROLE - Below is a list of core responsibilities for this role specifically: - To support the management in preparing and setting up buffets and/or other special food service tables/stations. - Ensuring that food is always handled, transported, and stored in accordance with food safety and Health and Safety standards. - To ensure that all events areas are clean and hygienic in order to comply with the Health and Safety regulations. - To assist with clearing and cleaning where necessary during service. - To assist with topping up guests' drinks when necessary. - To acknowledge and respond to all guest requests and inquiries by bringing them to the attention of the management. - To constantly patrol assigned stations, refill beverages, and remove unnecessary service items and condiments. - To ensure that all banqueting equipment is stored correctly and that all banqueting aisles and storage areas are kept clean and organized. WHAT DO WE OFFER IN RETURN? - We pay beyond London Living Wage - £13.50/h - 50% discount in our restaurant and 25% off at our cafes - Holidays increase with the length of service. - Company Sick Pay - Loyalty bonuses in line with the length of service. - One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back. - Retail, Grocery and Gym Discounts - Cycle to Work Scheme - Refer your friend scheme. - Learning and Development Portal and further education with apprenticeship programs - G&F Support Scheme - WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members - Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) We appreciate every applicant who takes the time to submit their CV. However, due to the high volume of applications, only successful candidates will be contacted. Please note that you must be eligible to work in the UK.
Grow with us... When restaurant guests arrive at Madera, the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand’s best self. We’re currently seeking a Host/Hostess who understands (and values) the importance of superior service, and leverages it to give guests an unforgettably warm and inspiring welcome. Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. This is perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience. About you... Passionate about hospitality and food and beverage with previous similar work experience. Basic knowledgeable of banquet operations, a team player, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: Designed by Nature work environment Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles; full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & French. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
Want to be part of the UK’s No.1 voted Nail Salon? About Us: Take your career to the next level with Townhouse, a visionary creation founded by Juanita Huber-Millet with a singular goal of elevating the nail salon experience. We have poured heart and soul into perfecting every detail of our brand. At Townhouse, we celebrate flawless treatments, carefully curated from start to finish. This dedication is more than just a display, it is our promise to deliver an exceptional experience for both, our clients and our amazing team members. We are all about creating a unique, personalised journey for each one of you. About the Role: - Step into the spotlight as a Townhouse Nail Artist, where glamour meets professionalism. - As a brand ambassador, you will infuse passion into every treatment, ensuring an exceptional experience for our clients. - Prove your expertise as a Nail Technician, Manicurist, or Nail Artist, bringing your skills to Townhouse. - Demonstrate your commitment to excellence by upholding the highest standards of cleanliness, ensuring our salon is a haven of luxury and perfection. - Play a vital role in the team by assisting in salon upkeep and stock replenishment, contributing to the seamless flow of our exceptional services. - Your exceptional communication style, coupled with outstanding customer service skills, is key to creating memorable experiences for our clients. - Join us at Townhouse, where your journey as a Nail Artist is not just a role—it's an opportunity to shine, to create, and to make every client feel extraordinary. Your talent and passion are the cornerstones of our exceptional nail salon experience! - NVQ level 2 or similar is required. Role Responsibilities: - Deliver high-quality nail services to clients, including manicures, pedicures, and nail enhancements. - Thoroughly clean and sterilise all tools and equipment before and after each use. - Keep the work station tidy and well-organised at all times. - Stay informed about current nail trends and techniques. - Educate clients on proper nail care practices and recommend suitable products. - Ensure customer satisfaction by providing exceptional service Qualifications: - Demonstrate previous experience as a Nail Technician or in a similar role. - Possess a valid certification as a Nail Technician. - Have knowledge of nail products, techniques, and current trends. - Exhibit strong attention to detail and excellent manual dexterity. - Capable of maintaining a clean and hygienic work environment. - Possess excellent communication and customer service abilities. - Work effectively within a team environment. ** Employee Benefits at Townhouse:** - Private healthcare and wellness support – Benefit from the nail industry’s first private healthcare package including free telephone / video GP appointments and treatment in private hospitals if there is a long wait on the NHS. - Shopping discounts - a range of discounts on some of the largest brands to save you money every day. - Birthday Pamper Party: During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles! - Social Budget - Every month your manager gets a budget to spend pampering you and your team. Expect treats, lunch at work or a night out – to be agreed with your manager! - Holiday on us: An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days! - Employee Discount: 75% discount on treatments - Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month. - Refer a Friend: Earn up to £550 for every successful hire you introduce to Townhouse.
Want to be part of the UK’s No.1 voted Nail Salon? About Us: Take your career to the next level with Townhouse, a visionary creation founded by Juanita Huber-Millet with a singular goal of elevating the nail salon experience. We have poured heart and soul into perfecting every detail of our brand. At Townhouse, we celebrate flawless treatments, carefully curated from start to finish. This dedication is more than just a display, it is our promise to deliver an exceptional experience for both, our clients and our amazing team members. We are all about creating a unique, personalised journey for each one of you. About the Role: - Step into the spotlight as a Townhouse Nail Artist, where glamour meets professionalism. - As a brand ambassador, you will infuse passion into every treatment, ensuring an exceptional experience for our clients. - Tailor your schedule with our flexible options (Full Time, Part Time, Weekdays, or Weekends) to suit your lifestyle. - Prove your expertise as a Nail Technician, Manicurist, or Nail Artist, bringing your skills to Townhouse. - Demonstrate your commitment to excellence by upholding the highest standards of cleanliness, ensuring our salon is a haven of luxury and perfection. - Play a vital role in the team by assisting in salon upkeep and stock replenishment, contributing to the seamless flow of our exceptional services. - Your exceptional communication style, coupled with outstanding customer service skills, is key to creating memorable experiences for our clients. Join us at Townhouse, where your journey as a Nail Artist is not just a role—it's an opportunity to shine, to create, and to make every client feel extraordinary. Your talent and passion are the cornerstones of our exceptional nail salon experience! NVQ level 2 or similar is required. Role Responsibilities: - Deliver high-quality nail services to clients, including manicures, pedicures, and nail enhancements. - Thoroughly clean and sterilise all tools and equipment before and after each use. - Keep the work station tidy and well-organised at all times. - Stay informed about current nail trends and techniques. - Educate clients on proper nail care practices and recommend suitable products. - Ensure customer satisfaction by providing exceptional service Qualifications: - Demonstrate previous experience as a Nail Technician or in a similar role. - Possess a valid certification as a Nail Technician. - Have knowledge of nail products, techniques, and current trends. - Exhibit strong attention to detail and excellent manual dexterity. - Capable of maintaining a clean and hygienic work environment. - Possess excellent communication and customer service abilities. - Work effectively within a team environment. ** ** Employee Benefits at Townhouse: - Private healthcare and wellness support – Benefit from the nail industry’s first private healthcare package including free telephone / video GP appointments and treatment in private hospitals if there is a long wait on the NHS. - Shopping discounts - a range of discounts on some of the largest brands to save you money every day. - Birthday Pamper Party: During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles! - Social Budget - Every month your manager gets a budget to spend pampering you and your team. Expect treats, lunch at work or a night out – to be agreed with your manager! - Holiday on us: An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days! - Employee Discount: 75% discount on treatments - Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month. - Refer a Friend: Earn up to £550 for every successful hire you introduce to Townhouse.
Job Title: Supervisor for Argentinean Steak House Location: London, United Kingdom Company: Malevo Tower Bridge Job Type: Full-time About Us: Malevo Tower Bridge is a premier dining destination known for its exceptional Argentinean cuisine, welcoming ambiance, and outstanding customer service. We are committed to providing our guests with an unforgettable dining experience. We are currently seeking a dedicated and experienced Supervisor to join our team and help maintain our high standards of quality and service. Job Description: Position Overview: As a Supervisor at Malevo Tower Bridge, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and efficient work environment. You will be responsible for supervising staff, managing customer satisfaction, and ensuring that our steak house operates smoothly and efficiently. Key Responsibilities: 1. Staff Supervision and Management: - Supervise and support front-of-house and back-of-house staff, ensuring they perform their duties effectively and efficiently. - Manage employee time and attendance. - Provide training, guidance, and ongoing support to team members. - Conduct performance evaluations and provide constructive feedback. 2. Customer Service Excellence: - Ensure all guests receive exceptional service and have a positive dining experience. - Address customer complaints and concerns promptly and professionally. - Monitor dining area and service quality, making adjustments as necessary to maintain high standards. 3. Operations Management: - Oversee daily restaurant operations, including opening and closing procedures. - Ensure compliance with health, safety, and sanitation standards. - Manage inventory levels and coordinate with suppliers to ensure timely delivery of goods. - Assist in maintaining the cleanliness and organisation of the restaurant. 4. Financial Management: - Assist in managing restaurant finances, including cash handling, daily sales reports, and expense tracking. - Monitor and control labor and operational costs to meet budgetary goals. 5. Team Collaboration: - Foster a positive and collaborative work environment. - Communicate effectively with kitchen staff and other team members to ensure seamless operations. - Participate in team meetings and contribute to the continuous improvement of restaurant operations. Qualifications: - Previous supervisory or management experience in a restaurant setting, preferably in a steak house or fine dining environment. - Strong leadership and interpersonal skills. - Excellent customer service and communication skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Knowledge of food safety and sanitation regulations. - Proficiency in restaurant management software and point-of-sale (POS) systems. - High school diploma or equivalent; additional education or training in hospitality management is a plus. Benefits: - Competitive salary based on experience. - Paid time holiday. - 50% Employee discounts on dining. - Opportunities for career growth and advancement. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to this app or our email with a headline "Supervisor Application – MTB.” We thank all applicants for their interest, but only those selected for an interview will be contacted. Malevo Tower Bridge is an equal opportunity employer and welcomes applications from all qualified individuals. Join our team and help us deliver an exceptional dining experience to our guests!
Job Title: Supervisor for Argentinean Steak House Location: London, United Kingdom Company: Malevo Tower Bridge Job Type: Full-time About Us: Malevo Tower Bridge is a premier dining destination known for its exceptional Argentinean cuisine, welcoming ambiance, and outstanding customer service. We are committed to providing our guests with an unforgettable dining experience. We are currently seeking a dedicated and experienced Supervisor to join our team and help maintain our high standards of quality and service. Job Description: Position Overview: As a Supervisor at Malevo Tower Bridge, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and efficient work environment. You will be responsible for supervising staff, managing customer satisfaction, and ensuring that our steak house operates smoothly and efficiently. Key Responsibilities: 1. Staff Supervision and Management: - Supervise and support front-of-house and back-of-house staff, ensuring they perform their duties effectively and efficiently. - Manage employee time and attendance. - Provide training, guidance, and ongoing support to team members. - Conduct performance evaluations and provide constructive feedback. 2. Customer Service Excellence: - Ensure all guests receive exceptional service and have a positive dining experience. - Address customer complaints and concerns promptly and professionally. - Monitor dining area and service quality, making adjustments as necessary to maintain high standards. 3. Operations Management: - Oversee daily restaurant operations, including opening and closing procedures. - Ensure compliance with health, safety, and sanitation standards. - Manage inventory levels and coordinate with suppliers to ensure timely delivery of goods. - Assist in maintaining the cleanliness and organisation of the restaurant. 4. Financial Management: - Assist in managing restaurant finances, including cash handling, daily sales reports, and expense tracking. - Monitor and control labor and operational costs to meet budgetary goals. 5. Team Collaboration: - Foster a positive and collaborative work environment. - Communicate effectively with kitchen staff and other team members to ensure seamless operations. - Participate in team meetings and contribute to the continuous improvement of restaurant operations. Qualifications: - Previous supervisory or management experience in a restaurant setting, preferably in a steak house or fine dining environment. - Strong leadership and interpersonal skills. - Excellent customer service and communication skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Knowledge of food safety and sanitation regulations. - Proficiency in restaurant management software and point-of-sale (POS) systems. - High school diploma or equivalent; additional education or training in hospitality management is a plus. Benefits: - Competitive salary based on experience. - Paid time holiday. - 50% Employee discounts on dining. - Opportunities for career growth and advancement. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to this application with the subject line "Supervisor Application – MTB.” We thank all applicants for their interest, but only those selected for an interview will be contacted. Malevo Tower Bridge is an equal opportunity employer and welcomes applications from all qualified individuals. Join our team and help us deliver an exceptional dining experience to our guests!
We are currently seeking a talented and passionate Cocktail Bartender to join our dynamic team at the Rotunda Restaurant at Kings Place. The ideal candidate should have a strong background in mixology, excellent customer service skills, and the ability to work in a fast-paced environment. KEY RESPONSIBILITIES OF THE ROLE: · Prepare and serve a variety of high-quality cocktails with precision and creativity · Interact with customers to take drink orders and provide recommendations · Maintain a clean and organized bar area, ensuring compliance with health and safety regulations · Handle cash transactions and maintain accurate records of sales · Collaborate with the team to ensure smooth operation of the bar and overall customer satisfaction · Uphold the highest standards of customer service and professionalism REQUIREMENTS: · Proven experience as a Cocktail Bartender in a similar setting · Extensive knowledge of spirits, cocktails, and mixology techniques · Excellent communication and interpersonal skills · Ability to work in a fast-paced environment and handle multiple tasks simultaneously · Strong attention to detail and cleanliness WHAT DO WE OFFER IN RETURN? · Company Sick Pay · 50% discount in our restaurant and 25% off at our cafes · Holidays increase with length of service · Loyalty bonuses in line with the length of service. · One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back · Retail, Grocery and Gym Discounts · Cycle to Work Scheme · Refer your friend scheme · Learning and Development Portal and further education with apprenticeship programs · G&F Support Scheme · WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members · Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) A LITTLE BIT ABOUT US Green & Fortune is a company that encourages people to bring their own personality to the table. And this is exactly what we want in Rotunda, our busy bar and restaurant, people with bags of personality. Rotunda is a British restaurant with a large bar situated in the vibrant music and arts hub of Kings Place in King’s Cross. It has a great canal side location, a multi-functional private dining room and an extensive outside terrace. Since launching in 2008, Green & Fortune has established itself as an award-winning independent hospitality company operating across both retail and events. We operate in four iconic London venues that consist of Kings Place in Kings Cross, Sea Containers and Rose Court on South Bank and Central Hall in Westminster. If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role. We are fully committed to supporting individuals with disabilities in applying for our vacancies. If you have a disability and require support throughout the recruitment process, please contact our People team and let us know what adjustments you may need. We appreciate every applicant who takes the time to submit their CV. However, due to the high volume of applications, only successful candidates will be contacted. Please note that you must be eligible to work in the UK.