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Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Masterchef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Section Chef who has great passion for working with fresh ingredients, takes pride in creating flavourful, vibrant, high quality dishes and wants to be part of a team that delivers excellent service to all our guests. How you’ll drive the success: • Demonstrate your passion for preparing freshly made dishes following our spec, • Ensure smooth kitchen operations from setup to closing., • Maintain exceptional cleanliness and food safety standards., • 70% off food when dining at Wahaca with up to 3 friends, • £100 to celebrate your probation in Wahaca, • Up to £1000 through friend referrals, • Enhanced maternity, paternity, adoption pay, • Free, nutritious meal every time you work, freshly made by our talented chefs, • Cycle to work scheme, • Support from our trained Mental Health First Aiders, • Own development plan and clear career path, • Our very own Masterchef and Cocktail competitions
Camino is the home of Spanish tapas in London, providing a social tapas bar and restaurant experience – the life and soul and tastes of Spain. We’re always on the lookout for warm, friendly people with loads of energy, and a genuine passion for what we do. If you enjoy a lively atmosphere working with great people then Camino is the place for you. We have a fantastic training and development programme for all new starters and offer competitive pay, incentives, industry-standard hospitality qualifications and most importantly, lots of fun! The biggest compliment we get is from staff telling us they regard working here as being part of a family. We are an excellent place in which to grow and improve as a chef. Chef requirements Have previous experience as a Chef de Partie in a busy restaurant Be an outstanding cook, and passionate about producing the finest food they can Previous experiCamino is the home of Spanish tapas in London, providing a social tapas bar and restaurant experience – the life and soul and tastes of Spain. We’re always on the lookout for warm, friendly people with loads of energy, and a genuine passion for what we do. If you enjoy a lively atmosphere working with great people then Camino is the place for you. We have a fantastic training and development programme for all new starters and offer competitive pay, incentives, industry-standard hospitality qualifications and most importantly, lots of fun! The biggest compliment we get is from staff telling us they regard working here as being part of a family. We are an excellent place in which to grow and improve as a chef. Chef requirements Have previous experience as a Chef de Partie in a busy restaurant Be an outstanding cook, and passionate about producing the finest food they can Previous experience with Spanish food is not necessary In Return, We Offer Competitive wages Good working hours - flexible with 2 day off The chance to grow within the company Generous staff discount Staff food
Sourdough Pizza kitchen looking for an experienced Pizza Chef to join the team. We currently have 25-35 hours split across our Bethnal Green and Walthamstow site. Tuesday & Sunday at Bethnal Green and flexible hours at Walthamstow. The teams are tight and se we're looking for someone who enjoys their work as well the social aspect of working in a hospitality team. There's always room for growth and development within the company.
We’re Hiring: General Manager – Le Bab Location: London Salary: £36,000–£42,000 per annum (depending on experience) Employment Type: Full-Time Lead with Passion. Create with Purpose. Welcome to Le Bab. Le Bab is not just a restaurant – we’re a movement. Since 2015, we’ve redefined the humble kebab, crafting dishes that blend global gastronomy with classical fine dining techniques. Think ethically sourced, free-range British meat, vibrant seasonal produce, curated craft beer, and inventive cocktails — all served in a buzzing, modern space where hospitality is the star of the show. Now, we’re looking for a General Manager to lead one of our thriving locations, someone who is passionate, driven, and ready to bring the Le Bab experience to life for our team and guests. About the Role As General Manager, you’ll be the face and force behind daily operations. You’ll lead your team with energy and compassion, drive operational excellence, deliver top-tier guest experiences, and help shape the culture that sets Le Bab apart. This is a hands-on role where you’ll be on the floor, mentoring your team, and making strategic decisions that drive performance. We’re not looking for average, we want someone who thrives in fast-paced environments, loves food and people, and knows how to turn great teams into exceptional ones. What You'll Do Leadership & Culture Inspire and manage a vibrant front & back-of-house team. Foster a collaborative, accountable, and fun work environment. Run regular team meetings, performance reviews & training initiatives. Uphold and spread the Le Bab values of Hospitality, Creativity, Hard Work, and Continuous Improvement. Operations & Execution Lead daily service, manage shift reports, and oversee inventory & stock counts. Maintain operational standards including cleanliness, shift planning, and compliance. Collaborate with the kitchen team and head chef to ensure smooth service and product excellence. Guest Experience Champion unrivalled hospitality and consistently deliver 5-star service. Resolve guest complaints with professionalism and empathy. Ensure review scores remain above 4.5★ and NPS above 75. Performance & Profitability Manage budgets, labor costs, stock control, and supplier relationships. Drive top-line sales and implement strategies to grow the business. Monitor KPIs and implement data-driven improvements. Health, Safety & Compliance Ensure all training, documentation, and safety procedures are up to date. Liaise with external suppliers and health authorities. What You’ll Bring Proven experience as a General Manager or senior leader in a fast-paced hospitality venue. Exceptional leadership and communication skills; you bring out the best in others. Strong commercial awareness with a keen eye on performance and profitability. A love for great food, drink, and service. Confidence in handling operations, staff development, and customer feedback. A passion for creativity and a genuine desire to grow with the business. Why Le Bab? Competitive Salary: £36,000 - £44,000 per annum (based on experience) Growth Opportunities: We’re expanding, be part of that journey Training & Development: Access to apprenticeships and advanced management training Creative Freedom: We love new ideas and value your input Team Culture: Supportive, inclusive, and full of energy Perks: Staff meals, incentives, social events, and more Apply Now If you’re ready to lead with heart, hustle, and a hunger for quality we’d love to hear from you.
CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktail knowledge, in order to lead the bar service and produce amazing drinks in record time. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to be part of Elite bartender school. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve, and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills and a cocktail list of around 50 drinks. Understand our menus and be able to make recommendations to our guests. Be part of our cocktail masterclass team and even our gin blending team for to experts. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 20h - 40h per week. · Salary £12.42 to £15 per hour
Team Member- Birley Bakery Birley Bakery and The Chocolate Shop are are owned and operated by entrepreneur Robin Birley. They are located in Chelsea Green, London and have a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Team Member to join the Birley Bakery Team. The company benefits our Team Member will receive are: • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical and dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • 20% discount at Birley Bakery, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Team Member are: • To finish, warm up, pack and serve the range of food and beverage offerings of the shop to walk in customers and/or delivered orders., • To work as an effective part of a team to ensure the operational standards as set and expected by the company are achieved and maintained. The Experience & Qualifications required of our Team Member are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Strong customer service experience, • To work as an effective part of a team, • Excellent communication skills The working hours: • The shop is open 7 days per week from Monday- Sunday- 6am-8pm, • 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Team Member at Birley Bakery then apply by forwarding your up to date CV to the link below.
Assistant Manager Wanted – Be Part of Something Big in Kentish Town! Location: Kentish Town, London Venue: Exciting New Gastro Pub Role: Assistant Manager Start Date: ASAP Are you ready to be part of one of the most exciting new openings in North London? We’re on the hunt for an enthusiastic, driven, and hands-on Assistant Manager to help us launch and lead a brand-new gastro pub in the heart of Kentish Town. This isn’t just another pub gig – this is your chance to be part of a flagship venue, with big plans, bold flavours, and a vision to become one of the most talked-about destinations in the city. We're looking for someone who’s hungry for more than just service — someone who wants to build a reputation, lead a team, and put us on the map. Who We Are: We’re a passionate, independent team launching a modern British gastro pub with a twist. Think seasonal menus, craft drinks, community vibes, and events that bring the place to life. We’re building from the ground up – and we want leaders, not followers. Who You Are: A natural leader with assistant management or supervisory experience in hospitality. Comfortable with fast-paced service and high standards — and not afraid to get stuck in. A people-person who can motivate teams, wow guests, and be a key part of the pub’s identity. Organised, reliable, and excited to grow with the venue as we develop our food, drink, and event offering. Ambitious — maybe you see yourself as a future GM, and this is your stepping stone. What You’ll Do: Support the GM with day-to-day operations, staff management, and service standards. Be a key figure on the floor, leading by example and ensuring top-tier customer experience. Get involved in everything from stock and rotas to events and local partnerships. Help shape a vibrant, welcoming culture for staff and guests alike. Why Join Us? Be part of an exciting project and build something from scratch. Work with a passionate team who value creativity, collaboration, and quality. Competitive salary + performance-based bonuses. Real opportunity for career progression in a growing hospitality group. Staff socials, and your name on the door of something special. Ready to roll up your sleeves and make your mark in Kentish Town? Apply now with your CV and a few words about why you’d be a great fit. Let’s build something unforgettable together!
Front of House Supervisor £14 per hour | Monday - Friday | Rotating between morning and evening shifts We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for an exciting new experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor 45 hours per week To work under our store managers To lead one service a day To assist in efficient food preparation To help manage our team members To implement & improve service processes To monitor & implement hygiene best practices To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy Ability to steady the ship and prevent issues before they happen Leadership and communication skills Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect Strong organisational skills Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour 30 days holiday package (including bank holidays) Performance based bonus £100 ‘Refer a Friend’ scheme Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
We’re Hiring: Full-Time Bar Manager for an Exciting New Pub Opening! Location: Kentish Town Start Date: ASAP (but we’ll wait for the right person!) Are you ready to lead the bar at the best new pub in town? We're opening a brand-new, independently-owned pub in the heart of London, and we’re on the hunt for a passionate, experienced, and hands-on Bar Manager to help bring our vision to life. You’ll be a key part of shaping something special from the ground up. What You'll Do: -Lead day-to-day bar operations with energy, style, and a smile -Build and manage a high-performing front-of-house team -Help create an outstanding drinks menu (think local craft, seasonal cocktails, and quality classics) -Maintain stock, manage ordering, and keep costs under control -Ensure exceptional customer experiences – every time -Uphold licensing, health & safety, and hygiene standards What We’re Looking For: -Previous bar or hospitality management experience (ideally 2+ years) -A natural leader who thrives in a fast-paced environment -Strong organisational and people management skills -Passion for drinks, customer service, and building a great pub culture -A creative streak – we welcome fresh ideas and initiative! What You’ll Get: -Competitive full-time salary + performance-based bonuses -Creative freedom to help shape the bar’s identity and offer -A fun, supportive, and ambitious team to work with -Opportunities to grow with the business -Staff perks, socials, and more Sound Like You? We’d love to hear from you. Send your CV and a brief note about why you’re a great fit! Let’s build something brilliant together!
Job Description The Advertising Manager will lead Canting Fusion’s advertising and promotional activities to drive restaurant awareness, customer footfall and revenue growth. This role requires fluency in both English, Cantonese and Mandarin to effectively target and engage multicultural customers, especially within the local community, visiting business and tourist clientele. Key Duties and Responsibilities • Develop, plan and execute comprehensive advertising campaigns across online (social media, Google, WeChat, etc.), print and out-of-home channels to promote the restaurant and special events., • Liaise with media outlets, designers and vendors to coordinate delivery of promotional content in English, Cantonese and Mandarin., • Manage the advertising budget, ensuring maximum ROI and regular reporting on spend and results., • Monitor and analyse the effectiveness of campaigns (using analytics, feedback and sales KPIs), adjusting strategies to meet revenue and customer acquisition targets., • Conduct ongoing competitor and market research and observation to identify promotional opportunities within the hospitality sector and the Chinese community in London., • Oversee the creation, translation and localisation of advertising content to ensure cultural relevance and accuracy for Chinese-, Cantonese- and English-speaking customers., • Support the restaurant’s digital presence by managing website content, online listings and paid advertising campaigns., • Build relationships with local businesses, corporate offices, Chinese community groups and influencers to increase brand visibility., • Organise promotional events, partnerships, or collaborations to boost footfall. Essential Skills and Qualifications • Fluency in English, Cantonese and Mandarin (spoken and written), with strong copywriting ability in these languages., • Minimum 3 years’ experience in advertising, marketing or promotions, ideally within hospitality, food or retail., • Demonstrated ability to plan, execute, analyse and evaluate successful advertising campaigns across digital and traditional media., • Strong skills in data-driven marketing, campaign management, ROI analysis and digital advertising tools., • Excellent organisational, interpersonal and project management skills., • Creative flair with a commercial mindset., • Previous advertising experience in a bilingual or multicultural environment., • Experience with WeChat/Chinese social media, digital ad placements and London hospitality marketing., • Ability to work flexibly, sometimes outside standard hours to support campaign launches or events. This role is crucial for building Canting Fusion’s brand profile and driving measurable increases in revenue and market reach.
Do you have passion for hospitality and exceptional customer service? Join our Team as a Headwaiter/ess and be part of an exciting journey! About Jason Atherton Restaurants – The Social Company: Jason Atherton started The Social Company in 2011, and it has grown into a globally renowned restaurant group, with a portfolio of worldwide restaurants and recognised brands across the world, with a strong presence in London, England including City Social, Little Social as well as the Blind Pig Bar, Berners Tavern – named ‘the defining restaurant of the decade’. The group has expanded its Restaurant portfolio to include Sael in St James’ Market, Three Darlings in Chelsea’s Pavilion Road and Row on 5 on Saville Row. The Social Company has a global presence in Shanghai, Dubai, Mykonos, and St Moritz. Jason Atherton's dedication to culinary excellence and philanthropy has positioned The Social Company as a leader within the hospitality sector. About City Social: Located on level 24 of Tower 42 in the heart of London and boasting magnificent views across the city, City Social features a beautiful modern-British menu created by Jason Atherton. City Social also houses a relaxed bar, Social 24, offering cocktails inspired by the famous London landmarks that can be spotted from the panoramic views. About you: We are recruiting for a talented and experienced Head Waiter/ Waitress to join our Team. As a Head Waiter/Waitress you would have an eye for detail and be proactive in the Restaurant ensuring that the Front of House Team are offering an excellent and consistent service that is in line with our standards. You will go beyond and above the call of duty to ensure that every guest receives a lasting and memorable experience. What We Offer: Competitive salary package: Negotiable, depending on experience Employee benefits: 28 days of annual leave plus annual increments to the maximum of 33 days Complimentary meals whilst on duty Generous food & beverage discounts Company events & days out Career Development Opportunities: We believe in fostering growth and offer opportunities for professional development within The Social Company Training & Development Opportunities: We are committed to enhancing your skills and knowledge so that you can be the best that you can be. Responsibilities: Handle guest complaints and feedback effectively and professionally Be aware of reservations, seating arrangements, and table service Training Waiters/ess and Commis Waiter/ess on standards operating procedures Contribute to the development and implementation of new initiatives and ideas. Qualifications: Proven experience as a Head Waiter/Waitress Excellent communication and interpersonal skills Supervisory experience and the ability to motivate and inspire a Team Passion for customer service and a commitment to delivering exceptional experiences Knowledge of Food & Beverage service standards Ability to work under pressure and maintain a positive attitude. Person Specification: Bring in a positive and can-do attitude Been a Team Player Honesty and integrity. Start Date: Immediate Start
Join Our Team! Are you outgoing, social, and love the nightlife scene? We’re looking for energetic and motivated club promoters to join our team (full training provided) Responsibilities: • Promote our club events through social media, word-of-mouth, and networking., • Bring in new guests and maintain a regular crowd., • Create hype and excitement about our events., • Build relationships with VIP guests Requirements: • Must be 18+, • Outgoing personality with strong social skills., • Active on social media, • Reliable, responsible, and self-motivated., • Experience in promotions, sales, or hospitality is a plus but not required. Perks: • Competitive commission and bonuses., • complimentary drinks /table and VIP access., • promote top DJs ,artists /celebrities live performance and, • Fun and exciting work environment., • Access to an luxury lifestyle ,fine dining at the top Mayfair restaurants, • celebrities live performance, • exclusive after parties
About us Fare Restaurant is a small business in London. We are social, customer-centric, fun, and our goal is to Deliver great food and service in a relaxed environment. We like to look after our team as a small family business. We like hard workers and fast learners as we look to build a team that respects and enjoys working together. If you are that person then apply here and join our crew.. Our work environment includes: • Food provided, • On-the-job training, • Lively atmosphere We are looking for a Bartender / Server to join our team and provide excellent customer service to our guests. If you have previous experience working in a restaurant or hospitality environment, we encourage you to apply. Responsibilities: • Greet guests, • Take food and drink orders, • Serve food and drinks, • Handle credit card transactions, • Bus tables and clean dining area, • Sanitize work areas, • Bartending experience preferable Requirements: • Basic math skills, • Excellent guest service skills, • Ability to work in a fast-paced environment, • Ability to stand for long periods of time, • Ability to lift up to 25 pounds, • Ability to work in a team environment, • Previous experience working in a restaurant or hospitality environment is preferred, but not required Benefits: • Flexible scheduling options, • Opportunities for career advancement within the company If you are interested in joining our team as a Server / Bartender, please submit your application today! Job Type: Full-time Pay: £12.50-£13.50 per hour Additional pay: • Tips Benefits: • Staff discount Schedule: • 12 hour shift, • Holidays, • Monday to Saturday, • Night shifts, • Weekend availability Work Location: In person
WAITER / WAITRESS - up to £15 PER HOUR INC. TRONC 30h-40h/week The Cheese Bar are looking for experienced waiting staff to join the Front of House team at Pick & Cheese, at Seven Dials Market (Covent Garden). We’re dedicated to celebrating the best in British Cheese, working with suppliers from all around the country to create our signature grilled cheese sandwiches and other classic cheese-focused dishes – all seasonal, and made with the best quality produce. Pick & Cheese is the world’s first cheese conveyor belt. 25 different British cheeses, individually paired with a unique condiment and small producer wines. We are busy all year long, so you’ll need energy and a positive attitude. We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality, understand what fantastic customer service is all about, and love cheese as much as we do, we want to hear from you. We’re looking for experienced, enthusiastic and reliable waiting staff, who have a natural talent for hospitality and a desire to pursue a career in this industry. Full training is provided, along with a range of benefits, and professional development opportunities are available within the company for those who show initiative. If this sounds like you, please get in touch. Key Responsibilities: • Deliver the company steps of service to the highest standard, creating positive experiences for our guests and colleagues., • Continuously improve product knowledge and understanding of our company ethos, conveying this to our guests where possible., • Promote a positive perception of the company at all times, both internally and externally. Benefits: • 28 days holiday per year, • Monthly British cheese box, • Quarterly Bonus, • Producer visits, • Free staff meals & trader discounts, • 50% off meals on your days off, • Full training & tastings, including Academy of Cheese qualifications, • Staff socials Requirements: • 1 year+ restaurant experience, • Basic wine knowledge, good general food and beverage knowledge (British cheese knowledge a bonus but not essential), • Superior customer service skills, • Thrives in a busy, fast-paced working environment, • Keen to learn whilst working, with a passion for good produce, • Hard working, with a pro-active attitude, and uses their own initiative
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
We are seeking an experienced and enthusiastic Floortender/Waiter to join our team at Big Penny Social and Flukes. In this role, you will be responsible for driving guest experience through the successful management of floor service, ensuring that the dining experience is smooth, pleasant, and meets the Big Penny standards: • Experience in a similar role within hospitality, entertainment, or a similar guest-focused environment, • Strong customer service skills with the ability to create a fun, welcoming, and engaging atmosphere, • A hands-on and proactive approach with the ability to work in a fast-paced every changing environment, • Confidence in handling guest interactions, managing bookings requests, and resolving any issues professionally, • Ability to work flexibly, including evenings, weekends, and peak times, • A passion for hospitality, entertainment, and delivering high-quality experience, • Achieving and maintaining high quality guest feedback scores, • Increase the sales on the floor by using table service/upselling, • Excellent communications skills
Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Master chef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Prep Chef who has great passion for working with fresh ingredients, takes pride in creating flavourful, vibrant, high quality dishes and wants to be part of a team that delivers excellent service to all our guests. How you’ll drive the success: • Demonstrate your passion for preparing freshly made dishes following our spec • Ensure smooth kitchen operations from setup to closing. • Maintain exceptional cleanliness and food safety standards. • Work alongside your team to create a lively and efficient kitchen environment. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: - 70% off food when dining at Wahaca with up to 3 friends - £100 to celebrate your probation in Wahaca - Up to £1000 through friend referrals - Enhanced maternity, paternity, adoption pay - Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: - Free, nutritious meal every time you work, freshly made by our talented chefs - Cycle to work scheme - Support from our trained Mental Health First Aiders - Time off for when needed; like your child’s first day at school DEVELOPMENT AND SOCIAL: - Own development plan and clear career path - Our very own Masterchef and Cocktail competitions - Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we’d be thrilled to have you join our team! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy