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Do you want to be part of a successful family-owned North East business that has been helping to meet the changing needs of UK society since 1976? This role is working for one of the UK’s leading independently owned developers operating in mining, property and housebuilding. We are looking for a front of house receptionist for a fixed term period of 12 months, maternity cover, based at our Head Office in Meadowfield, Durham in the North East of England. Overall Objectives: In your role you will be responsible for providing an efficient and professional reception and administrative support service with a strong focus on customer service to assist in the achievement of business objectives. You will take overall responsibility for the smooth running of the Banks Group Head Office reception function, including all associated duties, to ensure the Company’s image is promoted at all times. Key Duties & Responsibilities Responsible for reception and associated duties, ensuring reception area is maintained to a high standard and always promote a professional image at all times: • Receiving, sorting and logging of incoming and outgoing mail daily., • Postage – ensure franking machine always has sufficient funds, labels, and ink replacements. Maintain associated spreadsheets for Royal Mail & Pitney Bowes, • Maintain a safe and clean reception area, including business lounge, meeting rooms and kitchenette., • Ensure company literature is accurate/up to date and adequately displayed in the visitor’s lounge., • Efficiency of diary system operated ensuring knowledge of staff whereabouts and visitors names., • Manage bookings for internal and external meetings., • Ensure external meetings rooms are appropriately set up prior to meetings with refreshments in place as required and room cleared after meeting is concluded, • Ordering Main Board Director’s lunches and lunches for meetings as required, raising purchase orders, verification of invoices and maintenance of records, providing monthly spend update., • Reception Guidance Notes – Update as required and review on an annual basis, • General typing and admin duties as and when required Deal with telephone calls/visitors and enquiries in an efficient and professional manner: • Answering all incoming calls promptly and transferring accordingly following the Company protocol., • Provide a warm and professional welcome to all visitors (both external and employees)., • Quality, efficiency and accuracy of messages taken and timeliness delivery., • Quality, efficiency and accuracy of enquiries dealt with., • Efficiency of systems operated, i.e. visitor’s book, reception diary. To ensure telephone system is maintained and operated, liaising with the IT department as appropriate: • Efficiency and knowledge of systems operated., • Liaise with the IT Department to enable an accurate and up-to-date list of internal telephone numbers at all times, ensuring all incoming calls are directed correctly., • Produce hard copies of the internal telephone list for senior members of staff as appropriate., • Timeliness of repairs to faults. Banks Website – Accurately maintain and update the Company website with internal and external press releases as required. Stationery – deal with all stationery ordering in a timely manner, making costs savings where possible: • Quality and efficiency of orders for the Group following established Company procedures., • Check and maintain stock for Head Office, • Accurately monitor and reporting of budget, • Email Office Managers with details of spend each month, • Quality and efficiency of orders of Graphics stationery liaising monthly with our Branding Manager., • Carry out Annual Market Testing exercise to ensure best value/service for the business Hotel & Travel – deal with all hotel and travel bookings in a timely manner, making costs savings where possible for the Group: • Quality and efficiency of bookings made following established Company procedures., • Effective and timely communication and liaison with booking agents and staff/clients., • Accurately monitor and maintain budget spreadsheet. Christmas cards/calendars: • Liaise with Chairman’s PA to support the annual process of Christmas card and calendar orders for the Group, • Liaise with all staff to maintain accurate database of contacts – review annually, • Accuracy and timeliness of data provided, • Accuracy, timely and distribution of cards/calendars Ensure high standards of document control in line with the Company’s procedures. Ensure high standards of efficiency and service and provided by constantly reviewing working methods/office procedures: • Ability to assess needs, suggest, liaise and action, • Attendance and quality of contribution at admin meetings, • Quality of team participation The above list is not exhaustive, and there will be a reasonable requirement for you to assist your fellow secretarial teams as well as other professionals, as and when required. This includes but is not limited to undertaking tasks to assist in the efficiency of other teams (eg the project and planning teams) as well as team cover during holidays and other absences. Qualifications, Knowledge & Experience: ESSENTIAL: • Previous experience in a receptionist role, • Excellent knowledge of Microsoft Office packages, including Word, Excel, PowerPoint, Outlook and Teams, • Excellent communication skills both verbal and written, • Ability to multitask, hitting key deadlines as required, • Computer literacy, • Experience of auditing procedures, • Experience of working in a fast-paced and project-centric environment with multiple priorities, • Experience of effective note / minute taking Personal Qualities / Competencies • Ability to handle confidential and sensitive information with absolute discretion, • Professionalism and ability to interact effectively with a variety of internal and external stakeholders, being diplomatic and discreet in approach, • Well organised, efficient and meticulous, • Ability to handle conflicting priorities and work calmly under heavy workload pressure, • Be an active team player, supporting the team and providing encouragement to each other, • Ability to manage own workload and time effectively, • A proactive and positive can-do attitude, • A self-starter, with the willingness to continually develop professional skills, • Resilient to change, • Flexible & responsive, • Comfortable with regular travel, sometimes at short notice, • Excellent attention to detail Employee Benefits: • Competitive Salary: Enjoy a competitive salary., • Generous Leave: Benefit from generous annual leave plus public holidays to maintain a healthy work-life balance., • Pension Scheme: Secure your future with our company pension plan., • Parental Leave: Access enhanced maternity, paternity, and adoption leave to support your growing family., • Wellbeing Support: Utilise our Employee Assistance Programme, health and wellbeing discounts, and the support of qualified health advocates and Mental Health First Aiders., • Sustainable Initiatives: Participate in our Electric Vehicle salary sacrifice scheme, Cycle2Work scheme, and enjoy discounts through our e-voucher program with major retailers., • Financial Security: Benefit from generous life assurance coverage for peace of mind. How to Apply: Using the form below, or send your CV and covering letter detailing your relevant experience to: Don’t delay and apply today!! No recruitment agencies inquiries please.

Limited is seeking an experienced Chief Engineer to oversee maintenance operations at their hotel property in Greater London. The successful candidate will manage day-to-day maintenance, ensuring the safety and functionality of building systems while leading a maintenance team. This role requires a

As a multi‑skilled maintenance engineer you will be responsible for maintaining the functionality, safety and appearance of the hotel. This role involves carrying out a multitude of tasks including, but not limited to tiling, plastering, carpentry, plumbing and electrical works as well as more rou

Imperial London Hotels Group based at Royal National & City Sleeper Hotel. Whether it’s overseeing routine maintenance or responding to urgent requests, you’ll be part of a team of 10 Shift engineers, Responsible for keeping the hotel running smoothly. Each day brings new challenges and opportun

A leading hotel brand based in the Scottish Highlands seeks a Maintenance Technician to manage the upkeep of the hotel. This role requires proven experience in HVAC and general maintenance skills.

A leading hotel group in Greater London is seeking a Maintenance Assistant to support the Maintenance department in ensuring smooth operations. You will work closely with the Maintenance Manager and the hotel team to address maintenance issues and enhance guest satisfaction. Ideal candidates should

A luxury hotel in Greater London is seeking an experienced Shift Engineer to manage maintenance and repairs, ensuring guest comfort and safety. Responsibilities include regular inspections, handling guest maintenance requests, and ensuring compliance with safety regulations. Candidates must have str

We are searching for someone who has experience working in luxury hotels and can get any job done to the highest standard. You’ll be wondering what’s in it for you as a Maintenance Engineer…. Responsibilities as a Maintenance Engineer….

A hospitality management company is seeking a Cluster Maintenance Supervisor to oversee maintenance operations across multiple hotel properties. This role includes ensuring compliance with health and safety standards, implementing preventive maintenance programs, and supervising maintenance staff. T

Berkshire News is looking for a Maintenance Technician at Heythrop Park, part of Warner Hotels. This role involves ensuring the hotel is well-maintained, supporting the guest experience through minor repairs and maintenance tasks.

You will work closely with the Maintenance Officer and Senior Duty Engineer to ensure all hotel equipment operates efficiently and safely. The ideal candidate has at least 3 years of experience in maintenance and holds an ITE/Nitec Certificate in Building Facilities Maintenance, along with strong te

LGH Hotels Management Ltd is looking for a Hotel Maintenance Team Member to join the Derby Mickleover Hotel. The role involves performing a variety of maintenance tasks, ensuring all hotel facilities are in good working order. The hotel features 99 rooms, is located near Derby city centre with great

As a member of the hotel maintenance team, you will be responsible for carrying out a range of maintenance and repair work to ensure that all equipment and facilities are in good working order. Previous experience working in a maintenance role in a hotel or similar environment. Conducting regular in

A leading hotel management company in Greater London is seeking a skilled maintenance engineer. This role involves responding to maintenance requests, performing preventive maintenance, and troubleshooting various equipment, including HVAC and plumbing systems. Working in a fast-paced environment, y

New Forest Hotels is seeking a dedicated Maintenance Operative to ensure the hotel's maintenance and safety. The role involves conducting repairs, preventive maintenance on systems, and managing upkeep of facilities like the swimming pool. The ideal candidate will have experience in maintenance, a p

LGH Hotel Management Ltd is looking for a skilled Maintenance Team Member for the Derby Mickleover Hotel. The role involves performing maintenance and repairs on hotel facilities, responding to issues, and conducting inspections. The hotel is conveniently located near Derby, with excellent transport

As a key member of our Maintenance Department, you will have a hands-on approach taking responsibility for the general maintenance of the property, overseeing and carrying out all installation, repair and upkeep operations of the company’s facilities, ensuring that jobs are completed efficiently t

A luxury hotel collection in the United Kingdom is seeking a Maintenance Engineer to ensure the upkeep of facilities.

The role involves conducting maintenance tasks, adhering to safety regulations, and ensuring excellent guest experiences. Candidates should possess a positive attitude, strong communication skills, and relevant maintenance experience. A leading global hospitality company in the UK is looking for a M

A global hospitality brand in Greater London is seeking a Hotel Maintenance Assistant to ensure the hotel's facilities and equipment are well-maintained. A basic understanding of maintenance techniques alongside strong communication skills is essential. The position offers various employee benefits

A leading hospitality management firm in London is seeking a Maintenance Engineer to maintain high standards in a luxury hotel.

A hospitality management company in the United Kingdom is seeking a Property Manager to oversee daily hotel maintenance and ensure compliance with standards.

A leading hotel management company is seeking a Cluster Maintenance Supervisor to oversee maintenance across multiple hotel properties. This role involves supervising maintenance staff and implementing preventive maintenance schedules to minimize disruptions for guests.

A leading hotel chain is seeking a Maintenance Team Member at their London Angel / Islington location. The successful candidate will be responsible for maintaining hotel facilities, performing repairs, and ensuring a welcoming environment for guests. Candidates with maintenance experience will find

IBIS SINGAPORE ON BENCOOLEN is seeking a Maintenance Engineer to support the Chief Engineer in ensuring operational efficiency of the hotel. Responsibilities include performing preventive and corrective maintenance on hotel equipment, conducting routine inspections, and maintaining safety standards.

A prestigious luxury hotel in London seeks a skilled Shift Engineer to join their Engineering Department. The candidate will ensure maintenance standards and safety across the premises, reporting hazards and enforcing emergency procedures.

A leading hospitality organization in Greater London is seeking a maintenance professional to manage upkeep and repairs across hotel facilities. Responsibilities include conducting preventive maintenance, interacting with various departments, and ensuring safety standards are met.

A luxury hotel in Greater London is seeking an Engineering Manager to oversee engineering maintenance and operations.

Assist as part of the team responsible for the routine maintenance and upkeep of the hotel facilities and refurbishment of hotel facilities and services. Carrying out of maintenance tasks, including preventative maintenance routines as per the departmental requirements in tiling, plumbing, carpentry

Responsibilities include conducting maintenance tasks independently and adhering to safety standards. J D Wetherspoon in England is seeking a proactive individual for a maintenance role.

Customeyes is seeking a dedicated hotel manager to oversee operational activities at a chain of hotels in the United Kingdom. The successful candidate will manage on-site teams, ensure high standards of guest service, and handle maintenance tasks.

A luxury hotel in London is seeking a dedicated Shift Engineer to provide essential maintenance services across the property. The role involves responding to maintenance requests, conducting planned preventative maintenance, and ensuring quality standards are met.

A luxury hotel group in London is seeking a Maintenance Engineer to ensure guests receive top-notch experiences. The hotel offers a supportive work environment, opportunities for development, and numerous employee benefits, including complimentary stays at partner hotels. The role requires a minimum

Maintaining accurate records of maintenance work and safety checks. Basic IT knowledge for maintenance record-keeping. Discount for you and your friends & family in all Accor Hotel worldwide.

A leading hotel group in England is seeking a Maintenance Assistant to ensure top-quality maintenance services across facilities. Responsibilities include executing maintenance tasks, assisting with tiling and painting, and reporting defects.

A well-known hotel chain in Greater London is seeking a Maintenance Assistant to ensure efficient property maintenance and uphold guest satisfaction. The ideal candidate has experience in hotel maintenance and strong communication skills.

IBIS SINGAPORE ON BENCOOLEN is seeking a skilled Maintenance Technician to support the Assistant Chief Engineer in ensuring smooth operations and compliance with safety standards. This role requires at least 2 years of relevant experience and an ITE/Nitec Certificate in Building Facilities Maintenan

Heeton Hospitality UK is looking for a skilled Maintenance Supervisor to oversee the Maintenance team, ensuring efficient operations and adherence to high safety and quality standards. The role involves managing tasks such as repairs and maintenance projects, supervising staff, and liaising with con

In this role, you will be responsible for fault repair and maintenance of equipment, as well as general tasks involving plumbing and installations.

A family-run hotel group in London is seeking a Shift Engineer to maintain facilities and equipment. This hands-on role requires experience in hotel engineering and a strong understanding of safety and building systems. Responsibilities include performing preventative maintenance, responding to emer

A leading UK hospitality company is looking for a Maintenance Operative to ensure the venue is well-maintained and welcoming. You will handle varied tasks, from basic plumbing and electrics to general maintenance, all while ensuring a high standard for our guests. Ideal candidates should have experi

Minimum 3 years’ experience as a Maintenance Engineer or similar position in 5 star Hotel. Strong verbal communication skills – English is the primary language used in our hotel. Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.

Hotel Co 51 is a fast‑growing European hotel operator managing 35+ Marriott‑branded properties across 8 countries. We’re on the hunt for a skilled, hands‑on Maintenance Technician who’s ready to take ownership of the physical and operational upkeep of our hotel. Maintenance Technician [rel

A luxury hotel group in Greater London is seeking a Maintenance Assistant to ensure high standards of maintenance and guest service. The role involves supporting the Maintenance Manager, responding to urgent maintenance calls, and conducting regular safety checks on equipment.

A hospitality services company is seeking a Maintenance Assistant at South Place Hotel in London. Ideal candidates will have experience as a Maintenance Engineer and must be flexible and self-motivated. The role involves general maintenance, repairs, and working closely with management to support re

LGH Hotel Management Ltd is seeking a Maintenance Handyperson for the Derby Midland Hotel, part of the Signature Collection by Best Western. Previous experience in hotel maintenance is essential, along with technical skills and a teamwork attitude. The ideal candidate will be responsible for maintai

Valor Hospitality Partners, LLC is seeking a maintenance professional in the United Kingdom to ensure the smooth operation of hotels. You will be responsible for handling routine maintenance tasks and responding to daily issues, prioritizing safety for guests and team members. The role emphasizes wo

A premier hospitality group is looking for a Full-Time Plumber at the Copthorne Tara Hotel London Kensington. The role involves day-to-day plumbing maintenance, repairing, and ensuring compliance with health and safety regulations. Apply today to join a well-respected hotel brand.