Business Centre Manager
19 days ago
Harlow
BLW Recruitment are working with a leading flexible workspace provider to recruit an experienced Centre Manager to oversee the day-to-day operations of a busy business centre. This is a hands-on role combining customer service, sales, operations, and team leadership, ideal for someone commercially driven with a passion for delivering an outstanding client experience. The role would suit someone who has operational experience within hospitality, or someone who has been a hotel manager and looking to transfer their skills to a role that offers more sociable hours! The Role • Manage the daily running of the centre, ensuring high standards across service, presentation, and operations, • Deliver exceptional customer service and build strong client relationships, • Drive occupancy, sales activity, and revenue growth, • Conduct viewings, handle enquiries, and convert new business opportunities, • Lead, motivate, and develop a small on-site team, • Oversee maintenance, facilities, and health & safety compliance, • Manage budgets, control costs, and support overall profitability About You • Proven experience in a customer-facing management role, • Strong sales and commercial awareness (B2B experience preferred), • Excellent leadership and organisational skills, • Confident, proactive, and able to work independently, • High standards of customer service and attention to detail What’s in it for you? • Opportunity to manage a thriving business centre, • Autonomy and variety in a fast-paced environment, • Clear opportunity to make a commercial impact