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We now have an exciting opportunity for a Multi-skilled Maintenance Operative to join our highly regarded Maintenance team based from Dartford, Kent. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. Job Purpose We now have an exciting opportunity for experienced Multi Skilled Maintenance Operative to join our NHS Maintenance team, which delivers a first-class repairs service in partnership with NHS Trusts. You will join our repairs team in a static position based at The Bracton Centre in Dartford, Kent to provide reactive, planned and preventative maintenance for our NHS Clients. As part of this role, you will work in a 'multi-trade' role providing repairs on a reactive basis with a particular emphasis on general maintenance works to include some plumbing works including changing taps and washers, replacing door handles and locks, and some general wear and tear maintenance (filling of holes/retouching, light plastering). In addition to reactive repairs, there will also be some planned maintenance activities such emergency light testing and water temperature checks, along with planned upgrade works and refurbishment as part of our ongoing efforts to ensure a safe environment for service users. You will work in a live secure healthcare environment and as such its important that proper protocols are followed at all times to ensure a safe and comfortable environment for staff and service users. Normal working hours are 8am to 5pm Monday to Friday. There is also the opportunity to participate in an on-call rota system (which offers the opportunity to increase your earnings and be involved in additional urgent repairs). What we can offer you; Competitive starting salary Holiday Entitlement: 33 days per annum (inclusive of bank holidays) Holiday Purchase Scheme: Buy up to an additional 5 days holiday On call standby allowance and overtime paid per call out. Pension Scheme: 4% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Free Flu Vaccinations Full training, ongoing coaching and support Opportunities to progress your career across the business This is a full time permanent position. Normal working hours are 8am to 5pm Monday to Friday. You will also participate in an on call rota for emergency repairs where you will receive a standby allowance and overtime paid per call out. Experience Required Previous relevant experience in the maintenance of buildings is essential, ideally within the NHS (or for a maintenance contractor providing services to the NHS). Alternatively, you will have worked for a maintenance contractor providing a planned/reactive maintenance service in a commercial setting (perhaps a hotel, school, supermarkets etc). You will also have a knowledge of Health & Safety and safe systems of working. You need to hold a full UK Driving Licence (maximum 6 points) You will have the ability to undertake a wide range of general building skills. This could include: plumbing, painting, carpentry, plastering etc. Above all you will have excellent customer service skills and be passionate about providing high quality repairs. This is a genuinely diverse role with excellent scope for personal development. If you have the above skills and experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be forwarded to our dedicated careers page to complete your application. TPBN1_UKTJ

Product Delivery Executive What is this job? You are the person responsible for making sure passengers have a great experience on a cruise ship. Think of yourself as a mix of: • Hotel Operations Manager, • Customer Experience Manager, • Quality Control Manager, • Project Manager Your job is to travel to cruise ships, check everything is working properly, identify problems, improve services, and make sure guests are happy while the company hits its revenue targets. What would I actually do day-to-day? 1. Make sure the guest experience is excellent You'll constantly ask: • Are passengers happy?, • Is the food, entertainment, housekeeping, and service meeting company standards?, • Are there recurring complaints?, • What can be improved? You'll review surveys, customer feedback, and ratings, then work with ship management to fix issues. 1. Visit ships and inspect operations You'll regularly travel to cruise ships and: • Walk around the ship, • Check service quality, • Audit standards, • Speak with managers, • Identify problems, • Ensure company policies are being followed This isn't a desk-only role. Expect travel and time onboard ships. 1. Work with ship managers You'll be the main support person for: • Hotel Directors, • Guest Services Managers When they have operational issues or need guidance on improving guest experience, you'll help them. 1. Improve products and services If passengers complain about: • Entertainment, • Dining options, • Cabin experience, • Guest activities, • Service processes You'll analyse the feedback and recommend improvements. 1. Track business performance The company isn't just interested in happy guests. You'll also monitor: Revenue generated onboard Costs Customer satisfaction scores Operational performance Then you'll prepare reports for senior leadership. 1. Manage refurbishment and maintenance projects You'll help oversee: • Hotel area refurbishments, • Repairs, • Equipment issues, • Improvement projects Basically making sure the passenger-facing parts of the ship stay in good condition. Who would be a good fit? Someone who has: Managed hotels, resorts, or hospitality operations Strong customer service background Experience leading teams and influencing managers Good problem-solving skills Comfortable analysing reports and performance metrics Willingness to travel frequently Cruise experience is a bonus, not a requirement. What are they really hiring for? The role is roughly: 40% Guest Experience & Quality Control 30% Operational Management 20% Stakeholder/Relationship Management 10% Reporting & Analysis "You are the company's eyes and ears onboard the cruise ships, making sure passengers are delighted, operations run smoothly, standards are met, and the business remains profitable." must have full uk driving licence as will be expected to travel as well as a valid passport 1/2 in office based in purfleet . this is an exciting role for someone who wants to travel has organisation skills and is a great people person can see problems and solve them

We now have an exciting opportunity for a Multi-skilled Maintenance Operative to join our highly regarded Maintenance team based from Dartford, Kent. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. Job Purpose We now have an exciting opportunity for experienced Multi Skilled Maintenance Operative to join our NHS Maintenance team, which delivers a first-class repairs service in partnership with NHS Trusts. You will join our repairs team based at The Bracton Centre, Dartford, Kent to provide reactive, planned and preventative maintenance for our NHS Clients. As part of this role, you will work in a 'multi-trade' role providing repairs on a reactive basis with a particular emphasis on general maintenance works to include some plumbing works including changing taps and washers, replacing door handles and locks, and some general wear and tear maintenance (filling of holes/retouching, light plastering). In addition to reactive repairs, there will also be some planned maintenance activities such emergency light testing and water temperature checks, along with planned upgrade works and refurbishment as part of our ongoing efforts to ensure a safe environment for service users. You will work in a live secure healthcare environment and as such its important that proper protocols are followed at all times to ensure a safe and comfortable environment for staff and service users. Normal working hours are 8am to 5pm Monday to Friday. There is also the opportunity to participate in an on-call rota system (which offers the opportunity to increase your earnings and be involved in additional urgent repairs). What we can offer you; Competitive starting salary Holiday Entitlement: 33 days per annum (inclusive of bank holidays) Holiday Purchase Scheme: Buy up to an additional 5 days holiday On call standby allowance and overtime paid per call out. Pension Scheme: 4% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Free Flu Vaccinations Full training, ongoing coaching and support * Opportunities to progress your career across the business This is a full time permanent position. Normal working hours are 8am to 5pm Monday to Friday. You will also participate in an on call rota for emergency repairs where you will receive a standby allowance and overtime paid per call out. Experience Required Previous relevant experience in the maintenance of buildings is essential, ideally within the NHS (or for a maintenance contractor providing services to the NHS). Alternatively, you will have worked for a maintenance contractor providing a planned/reactive maintenance service in a commercial setting (perhaps a hotel, school, supermarkets etc). You will also have a knowledge of Health & Safety and safe systems of working. You need to hold a full UK Driving Licence (maximum 6 points) You will have the ability to undertake a wide range of general building skills. This could include: plumbing, painting, carpentry, plastering etc. Above all you will have excellent customer service skills and be passionate about providing high quality repairs. This is a genuinely diverse role with excellent scope for personal development. If you have the above skills and experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be forwarded to our dedicated careers page to complete your application