Hospitality Supervisor
2 days ago
Dartford
About the role Are you a natural leader who thrives on high standards and leading by example? Do you bring energy, positivity, and a sense of fun to everything you do?Were looking for a Driving Range Team Leader to take our operation to the next level. This is more than a supervisory role, youll be acting as a key support to the Range Hospitality Manager, owning the day-to-day operation and helping shape the experience for both our customers and your team.This isnt just about keeping things ticking over, its about driving standards, building a strong team culture, and making sure everything is spot on, every time.What youll be doing: Leading, inspiring, and developing the team to deliver exceptional service in a fun and engaging environment .Taking real ownership of the Driving Range operation, confidently stepping up in the absence of the Range Hospitality Manager.Setting the standard through hands-on leadership. Leading by example every shift.Creating a culture of collaboration , where the team supports each other and succeeds together.Ensuring all areas consistently exceed customer's expectations.Handling customer interactions with confidence, building trust and turning challenges into positive experiences.Driving high standards in health & safety and compliance, ensuring were always audit-ready.What were looking for: A natural leader who builds trust , brings people together, and gets the best out of every individual.Someone with ambition, not just to maintain standards, but to raise them.Positive, energetic, and able to create a fun, motivating atmosphere for the team.A strong team player who values collaboration and leads from the front.Reliable, accountable, and confident taking responsibility for the operation.Flexible to work evenings and weekends (typical shifts 1:40pm 10:10pm, 5 days a week).Experience leading a team in hospitality, leisure, or customer service is a big plus.What were offering: A supportive, energetic team environment where your voice mattersOpportunities to grow, develop, and progress your leadership careerGym (including swim & relaxation facilities)Golf & driving range accessFriends & family discountsCompany pensionInternal training and development28 days holiday, rising to 30 after 3 yearsFood on shift (30-minute break)Monthly discounted food for you and up to 3 guestsFree parkingWhy join us? We believe in Fun, Ambition, Collaboration, and Trust . That means:Work should be enjoyable, we bring energy and positivity every dayWere always pushing to be better than yesterdayWe succeed as a team, not as individualsWe trust each other to take ownership and deliverTPBN1_UKTJ