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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Chartered or Senior Fire Engineer Work with or lead a team and help deliver Fire Strategy solutions for clients Location: South East London/ North Kent/ Surrey (Hybrid Working Available) Salary: Up to £110,000 (DOE) + Possible Bonus + Benefits Job Type: Full-Time, Permanent Sector: Engineering / Fire Safety / Fire Protection/ Fire Risk/ Fire Consultancy We're recruiting on behalf of a respected fire eng... ZIPC1_UKTJ

Everyone at Lidl brings something different to the table — but we also have a whole lot in common. Our Degree Apprentices are passionate, ambitious, and love a challenge. \n Just like you. \n Please apply to this opening for roles in the following areas: Kent, Essex and East Sussex \n This isn’t just an apprenticeship, it’s a launchpad for your career in retail leadership. \n Our Degree Apprenticeship is designed to do more than just teach you the ropes. We’ll equip you with the skills and knowledge you need to build a successful career in retail. Imagine yourself running your own Lidl store in four years - that's the kind of potential we see in our apprentices. \n We'll provide you with dedicated off-the-job training, delivered in partnership with Kingston University. Within four years, you’ll have developed a deep understanding of the retail industry and our operations, alongside your hard-earned Retail Leadership BSc (Hons) degree qualification. \n And don’t forget, you’ll earn while you learn and be well rewarded for your hard work. Your salary will grow with your experience, starting as a Customer Assistant and working your way through our store roles until you are a Store Manager-in-Training. \n\n\n\n\nWhat you'll do\n\n\n Here’s a brief breakdown of your Lidl journey. More detail can be found on our Retail Leadership Degree Apprenticeship home page at \n Year 1: You’ll hit the ground running, starting with Customer Assistant training, before joining the store leadership team as a Shift Manager. \n Alongside your role you’ll complete university modules in Retail Business Environment, Retail Culture & Mindset, and Digital Retail. \n Year 2: You’ll build on your leadership experience as you develop your responsibilities from Shift Manager to Deputy Store Manager level. \n Alongside your role, you’ll complete modules in Retail Operations, Retail Marketing Strategy, and Retail Insights & Customer Information. \n Year 3: Continuing your Deputy Store Manager role, you’ll build on your experience and skill set to take even more of an active role in your store’s success. \n Alongside your role, you’ll complete modules in Managing Retail Finance & Value, Responsible & Sustainable Management, and Retail Leadership & transformation. \n Year 4: Here’s where you take on your official title of Store Manager-in-Training. \n \n Alongside your role, you’ll complete a module in Building Retail Strategy, and preparing for your End Point Assessment. \n Once you’ve successfully completed year four, you’ll be awarded with your Retail Leadership Degree Apprenticeship, with BSc (hons) qualification. Having proven yourself in your store, you’ll also be fully equipped to lead a store team of your own. \n\n\n\n\nWhat you'll need\n\n\n\n

Engineering Maintenance Manager (Internally known as Maintenance Team Manager) 📍 Location: South Ockendon, RM15 (Onsite) 🕒 Type: Full time, Permanent (Monday to Friday days) Are you an experienced engineering leader with a passion for safety, reliability, and continuous improvement? Do you enjoy developing high-performing maintenance teams and driving plant performance in a fast-paced, automated manufacturing environment? If so, we’d love to hear from you! CHEP is seeking a Maintenance Manager to lead the engineering function at our South Ockendon Service Centre. This is a key leadership role where you’ll ensure plant equipment and services are maintained safely, efficiently, and in line with operational and compliance standards. You’ll play a critical role in embedding and maturing the site’s Engineering TPM Maintenance Strategy, driving a proactive, reliability-focused culture across the plant. Working in a highly automated environment, you’ll support PLC-driven systems, lead continuous improvement initiatives, and use data and CMMS insights to improve asset performance and uptime. 🎯 What You’ll Be Responsible For • Leading and developing a team of eight Maintenance Technicians, ensuring high levels of capability, engagement, and accountability, • Embedding and continuously improving the Engineering TPM Maintenance Strategy, driving a shift from reactive to proactive maintenance, • Managing breakdowns and planned maintenance activities, deploying internal and external resources effectively, • Developing and delivering a robust Planned Preventative Maintenance (PPM) strategy, ensuring compliance and closing maintenance gaps, • Driving equipment reliability through optimisation, standard procedures, and performance monitoring, • Managing engineering data systems and ensuring strong CMMS compliance and data integrity, • Supporting engineering and capex projects, including specification, installation, and commissioning of new automated equipment, • Owning maintenance budgets and controlling maintenance material spend, • Managing contractors on site in line with legal, safety, and company requirements, • Conducting risk assessments and ensuring full compliance with Health, Safety, and Environmental standards, • Identifying and delivering continuous improvement and business improvement opportunities ✅ What We’re Looking For • Proven experience leading maintenance or engineering teams within a manufacturing or industrial environment, • Strong technical background with experience in mechanical and/or electrical disciplines, • Experience working in automated plants, ideally with exposure to PLCcontrolled systems, • Track record of embedding TPM or reliabilitybased maintenance strategies, • Experience using CMMS systems, with implementation or optimisation experience highly advantageous, • Strong understanding of Health & Safety legislation and best practice, • Experience managing maintenance budgets and P&L responsibilities, • Confident people leader with strong coaching, communication, and stakeholder management skills, • Resilient, proactive, and comfortable leading change in a fast-paced environment 🎓Qualifications Essential: • Completed Level 3 recognised engineering apprenticeship (mechanical and/or electrical), • NEBOSH, • 18th Edition, • PLC experience 💼What’s in It for You? • Certified Top 17 Global Employer, • Annual bonus up to 10% based on company and individual performance, • Private healthcare (single cover), • Flexible working, • 25 days holiday + statutory holidays, with the option to buy/sell 5 additional days, • 7.5% company pension contribution, • Life Assurance, • Employee Assistance Programme

CST Training LTD, a leading UK-based training company renowned for its commitment to excellence and rapid expansion, We are currently seeking a B2B Business Development Lead. This role is essential for supporting CST's mission to deliver innovative, wise, and straightforward training solutions, contributing to our outstanding reputation for reliability and quality. Reporting To Sales Manager Role Purpose The B2B Business Development Team Lead is responsible for driving revenue growth across CST Training’s business-to-business portfolio. This role combines hands-on new business development with leadership of a small team of Business Development Executives. The postholder will set direction, coach performance, and ensure consistent execution against sales targets while building strong, long-term relationships with employer clients. Key Responsibilities Sales & Revenue Growth • Own and deliver B2B sales targets in line with company growth objectives., • Identify, target, and win new employer clients across relevant sectors., • Develop and execute account strategies to grow existing B2B relationships., • Manage the full sales cycle from lead generation through to close and handover., • Lead, motivate, and coach a team of Business Development Executives., • Set clear individual targets and KPIs aligned to overall business goals., • Conduct regular 1:1s, performance reviews, and pipeline reviews., • Support onboarding and ongoing training for new and existing team members., • Contribute to the wider B2B sales strategy for CST Training., • Analyse market trends, competitor activity, and customer needs., • Work with senior stakeholders to shape sector-specific propositions. Essential • Proven experience in B2B sales or business development, ideally within training, education, or a service-based environment., • Demonstrable success in meeting or exceeding sales targets., • Experience leading, coaching, or mentoring a sales or business development team., • Strong negotiation, communication, and presentation skills., • Confident using CRM systems and sales reporting tools., • Understanding of employer engagement within regulated or compliance-led sectors., • Results-driven with a strong commercial mindset., • Motivational leader who leads by example., • Resilient, proactive, and comfortable working in a fast-paced environment., • Commission Structure, • Bonus, • Car Parking, • Enhanced Holiday

Wilson Brook Consulting has been retained by MEDITE SMARTPLY, a market-leading European manufacturer of engineered wood panels, to appoint a Head of Sales – Industry. MEDITE SMARTPLY supplies construction, furnishing and industrial processing markets across the UK, Ireland and internationally. The business is financially secure, highly invested, and pursuing a clear long-term strategy focused on relevance, sustainability and profitable growth. This is a newly created role, reflecting the importance of a small number of strategically critical industrial / OEM customers within the MEDITE business unit. The Opportunity This is not a traditional regional sales management role. The Head of Sales – Industry will own a defined portfolio of c.15 high-value industrial and processing customers (manufacturers, OEMs, laminators, finishers, kitchen and furniture producers). Many of these customers operate across borders, with the UK as a primary end-market. The role has been created to: • Centralise ownership of key industrial/OEM accounts, • Improve pricing consistency, margin protection and forecasting accuracy, • Build deeper, longer-term customer relationships, • Reduce complexity created by multi-territory trading and currency movement Initially focused on the UK & Ireland, the scope may extend into Europe over time. Key Responsibilities • Own and develop strategic relationships with MEDITE SMARTPLY’s most important industrial/OEM customers, • Act as the single commercial owner for those accounts across territories, • Lead account planning, pricing logic, forecasting and margin discipline, • Align regional sales teams, supply chain, planning, marketing and technical functions, • Provide high-quality market and customer insight to inform commercial and strategic decisions This is a senior individual-contributor role, operating through influence, credibility and judgement rather than large teams. Candidate Profile Wilson Brook is seeking a commercially astute, relationship-led key account professional, ideally stepping up into a richer and more strategic customer portfolio. Suitable candidates are likely to have: • Strong experience managing OEM or manufacturing customers, • A background in industrial manufacturing, building products, automotive, aerospace, electrical or similar sectors, • Proven capability in pricing, margin management, forecasting and negotiation, • The presence and judgement to operate with demanding, sophisticated customers Deep product knowledge is not essential. Commercial acumen and customer credibility are. Location • UK-based; candidates ideally living within reasonable commuting distance to the Dartford office preferred, although we're open to candidates living throughout the South East, Midlands or the North West or South Yorkshire. Candidates living in the North East, deep South West, West Wales or the far North or Scotland would not be suitable., • Regular UK & Ireland travel, with some European exposure Why MEDITE SMARTPLY? • Market-leading, vertically integrated manufacturer, • Significant ongoing capital investment and growth agenda, • Clear sustainability and low-carbon strategy, • Newly created role with real influence and visibility, • Strong opportunity to shape a strategic account model and progress over time To apply please email your CV to

Location: Dartford (On-site) Reporting to: Managing Director Sector: Industrial / Manufacturing Salary: Competitive with good benefits package The Role Our client, a manufacturer of a first class product and global leader in their field is seeking an experienced HR Manager to lead and deliver HR across their Dartford-based manufacturing operation. This is a highly visible role within a production-led, shop-floor environment, requiring a confident HR leader who is comfortable being on site and closely embedded in the business. The role operates at management team level with a small but experienced team around them and works closely with the parent company in Germany, acting as a key HR contact on labour law, HR systems, compliance, and policy deployment. Essential Experience & Qualifications • MCIPD qualified, • Proven HR leadership experience within an operational business, • Critical: Experience within an industrial or manufacturing environment, ideally with direct exposure to production or shop-floor operations, • Strong generalist HR background, with demonstrable experience handling complex employee relations matters, • Experience operating at management team level and influencing senior stakeholders, • Hands-on experience with HR systems, digitisation, or HR technology projects, • Comfortable delivering both strategic HR and day-to-day HR operations within a small team Working Style & Attributes • Comfortable with a full-time, on-site presence in Dartford, • Pragmatic, commercially focused, and delivery-driven, • Confident operating in an environment with high strategic expectations from the Managing Director, • Strong communicator, able to work effectively with UK and international stakeholders This is a key leadership role within a manufacturing business undergoing transformation, offering significant scope to shape HR strategy, drive digitisation, and operate as a trusted partner at both local and international level. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. If this role isn’t for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you!You can find us on our website or LinkedIn, Facebook, Instagram and x@nagrecruitment We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

Do you have experience in live event project management and touring environments? Are you looking to work in a growing, international, fast paced, exciting and global business working with some of the world’s best known live acts and entertainers? Would you like to work for the world’s largest, most exciting and innovative supplier of laser, special effects equipment and crew? ER Productions delivers SFX, pyro, and laser systems for major world tours and large live events across the globe. Our work spans stadiums, arenas, and festivals, supporting some of the most recognised artists and productions worldwide. We operate internationally, with offices across the US, UK, Europe, Australia, and the Middle East, and regularly manage complex, multi territory touring projects. For the right candidates there are development and career opportunities as our business continues to implement our ambitious long term growth strategy. Our work will truly give you the opportunity to develop your skills and broaden your experience enabling you to develop and grow. We want applicants that have experience in the touring and live events industry, including managing people and project management experience. Have a willingness to learn about laser and special effects and have a brilliant can-do attitude. Show Tech experience is a plus! You will be working in a fast-paced international business across multiple time zones, therefore we are looking for the following Skills and Experience: • Deep understanding of technical stage and rigging drawings and plots and the ability to interpret and implement, • In Depth understanding of live event production equipment and its utilisation, ideally have experience with lasers, pyro or special effects equipment., • Computer literate, understanding of computer networks and IP address, able to navigate server systems and online booking systems, • Attention to detail and analytical thinking, • At least 4 years experience in the live events industry, • At least 3 years experience in the touring industry within a technical department, • At least 2 years experience in a project management role within the live events industry, • A full driving licence As a Project Manager your responsibilities will include: • Liaising with clients and working with ER’s creative department to work on a variety of jobs like tours or installations., • Create technical plans and provide information for the show event, • Creating quotations and negotiate on pricing, • Manage project budgets and suppliers, • Create and provide safety information to clients, • Liaise with ER’s tech team to ensure the event is delivered to the highest standard and meets the clients expectations, • Will be required to attend sites occasionally to form client relationships (locally and internationally)

Job Title: Manufacturing Engineer (NPI) Location: Rochester Salary: £43,000 – £50,000 depending on skills and experience What you’ll be doing: • Working within a highly collaborative, cross‑functional team to develop and deliver advanced aerospace electronic systems, including head‑up displays (HUDs), helmet‑mounted displays, flight control computers, active inceptors/control sticks, and a wide range of commercial and military avionics, • Delivering NPI outputs in line with an Operations project plan, ensuring manufacturing readiness aligns with programme milestones from Bid and Development through Qualification and Initial Production, • Partnering closely with Engineering teams to review, challenge, and influence designs, ensuring they meet Unit Production Cost targets (UPC) and Process Failure Mode Effects Analysis (PFMEA) objectives, • Leading producibility reviews and championing Design for Manufacture (DFM) and Design for Assembly (DFA). Leveraging your own experience and that of subject matter experts to define and manage work packages that improve cost, manufacturability, and process robustness, • Supporting the development of production processes, tooling, and manufacturing instructions for new products. Providing hands‑on support during prototype builds and capturing lessons learned to drive future improvements Your skills and experiences: Essential: • Degree‑level qualification or equivalent experience in an engineering discipline, • Proven application of DFX methodologies across the product development lifecycle, • Experience in creating and delivering compliant manufacturing instructions for electro‑mechanical products, • Working knowledge of 3D CAD tools (e.g. Creo, SolidWorks, CATIA) Desirable: • Experience of working within an EN9100‑compliant environment, • Exposure to APQP/PPAP and associated manufacturing deliverables, • Experience of supporting the introduction of new products within the aerospace sector Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive. The NPI team: As a Manufacturing Engineer in our NPI team, you will help transform innovative designs into cost-effective, manufacturable products. Partnering with Engineering, you’ll embed DFX and APQP principles from concept to production. This high-impact role influences early design decisions and manufacturing strategy across aerospace and maritime programmes. Why BAE Systems? This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 2nd March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-DL1 #LI-Onsite

The Electrical Engineer will set and implement electrical maintenance strategy, manage consultants, contractors, and engineering teams, and act as a Senior Authorised Person with responsibility for operational switching and out of hours emergency response. Role: Electrical Engineer Location: Stanfo

You'll provide practical, commercially minded HR support to managers and employees, ensuring strong, consistent people processes. Key responsibilities include partnering with managers to guide and coach them, shaping HR strategy, improving organisational capability, developing policies and processes

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . Energise your career. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your role: Centrica is looking for a Head of Econometrics to put robust, data‑driven insight at the centre of how we invest, plan, and grow. You'll lead our Marketing Mix Modelling strategy, working with marketing teams and agencies to quantify effectiveness, explain ROI, and guide smarter budget decisions. Your impact goes beyond marketing. You'll shape forecasting across the business-financial performance, energy demand, and consumption, bringing macro‑economic and market drivers into our planning. To thrive here, you'll need sharp commercial instincts, strong stakeholder influence, and the confidence to advise senior leaders. Location : Windsor & London UK, hybrid working (circa 2 days per week in the office). Responsibilities of the role: Marketing Mix Modelling & Marketing Effectiveness * Own and evolve Centrica's MMM capability across brands, channels, and products. * Partner with marketing teams and external agencies to design, review, and challenge modelling approaches. * Translate MMM outputs into clear explanations of marketing ROI, effectiveness, and marginal returns. * Support marketing budget planning and optimisation, ensuring spend decisions are grounded in robust evidence. * Drive a true effectiveness culture, where Brand & Marketing's role is recognised across British Gas as being a growth engine for the business * Managing and interpreting a range of qualitative and quantitative research into customers and market context and trends Forecasting & Economic Insight * Lead and support econometric and time-series forecasting for financial performance, demand, and customer behaviour. * Contribute to energy consumption and demand modelling, incorporating weather and behavioural drivers. * Embed macro-economic factors into modelling and scenario planning to inform strategic decisions. Stakeholder Leadership & Governance * Act as the senior econometrics partner to Marketing, Commercial, Finance, and MD-level stakeholders. * Present complex analysis in a clear, decision-focused narrative. * Ensure high standards of model governance, transparency, and analytical rigour. Capability & Team Leadership * Set best-practice standards for econometrics across the organisation. * Coach and develop econometricians and analysts, fostering a culture of analytical excellence. * Shape the future roadmap for econometrics, tooling, and integration with wider analytics and AI capabilities. Here's what we're looking for: * Extensive experience in econometrics and Marketing Mix Modelling within complex organisations. * Strong understanding of media, marketing, pricing, and promotional levers and their commercial impact. * Expertise in time-series analysis, regression, and forecasting methodologies. * Strong macro-economic awareness and ability to link external trends to business outcomes. * Proven ability to influence senior stakeholders with clear, evidence-based insight. * Self-driven, resilient, and comfortable operating in ambiguous, high-impact environments. Why should you apply? Thinking of applying? Do it! A better you, paves the way for a better tomorrow. That's why last year, over 3,000 colleagues made an internal move across Centrica - we're proud to champion squiggly careers because your journey is just as important as ours. If you bring your energy, we'll give you a platform to energise your career. Why don't you visit our ___ and explore our digital learning offering for any material which can upskill you in your current role - and get you ready to interview for your next one? Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. Chat to your manager too - it's important they understand your goals and can help support you.

A leading food manufacturer in Dartford is seeking a Head of Technical to lead and shape the food safety and quality strategy. Ideal candidates will have significant technical leadership experience in UK food manufacturing, a relevant degree, and strong leadership skills.

A regional healthcare provider is seeking an HR professional committed to providing exceptional HR support. The role focuses on strategic and operational HR, with a strong emphasis on driving continuous improvement and ensuring an inclusive workplace.

Pro Carrier is poised for significant growth, with a strategy to grow to double in size over next three years, with Pro Carrier being at the forefront of that plan. Pro Carrier’s growth has been underpinned by a commitment to a set of shared values that creates a high-performance culture. Find out

A leading healthcare provider is seeking an experienced Principal Pharmacist for their Cardiology department at Darent Valley Hospital.

Our Relationship Managers are expected to develop business to business relationships with Appointed Representatives (ARs) by providing objective advice and assistance relating to the strategy, structure, management, and operations of their business so they can maximise the development of their busin

A leading global technology firm is seeking an experienced Finance Director to oversee the international finance function.The role involves leading financial strategy and a multi-disciplinary finance team during a period of growth.Key qualifications include being a qualified accountant and having pr

Develop and grow our Corporate Affinity Partnerships by securing new accounts and developing our existing relationships to uncover new opportunities that support the Business Development strategy. Work in conjunction with the Business Development Director and Head of Affinity Relations to deliver th

A prominent healthcare organization in Dartford is seeking an experienced HR professional who is passionate about creating values-based, people-focused HR teams.The ideal candidate will have a Chartered Member of the CIPD qualification and a proven track record in both operational and strategic HR r

Assistant Marketing Manager – Dartford, Kent.As the Assistant Marketing Manager you will take ownership of the company’s marketing strategy and execution.You will manage a small marketing team, oversee multi‑channel campaigns, and ensure brand consistency across all materials.This is a hands��

Assistant General Manager A GBP 45,000:A GBP 47,000 Central London + Various Locations. The Optical Express team work together, collectively and consistently striving for excellence. Strategy & Operations Senior Assistant Manager.

A dynamic marketing consultancy in Dartford seeks an experienced Assistant Marketing Manager to lead and develop the marketing team. The ideal candidate possesses a strong background in digital marketing, communication, and project management. This role involves planning and executing integrated mar

Balfour Beatty Highways maintain, manage and operate major highway networks across the UK and support local authorities creating communities where people want to live work and play.We provide high quality asset strategy, management and planning consultancy services to a wide range of public and priv

Head of Projects Facilities Management Location: Dartford Salary: Up to £85,000 + benefits A leading facilities management provider is looking to appoint an experienced and commercially astute Head of Projects to take full ownership of its projects division, based from the Dartford head office. This is a senior leadership role with responsibility for running the department end-to-end, managing budgets, developing people, and delivering high-value M&E projects across a diverse client portfolio. This role would suit a strong operational leader with a solid technical groundingideally from a mechanical pipefitting backgroundwho is comfortable balancing hands-on project oversight with strategic, commercial and people management responsibilities. The Role As Head of Projects, you will lead the Projects department, overseeing all aspects of delivery, commercial performance, and team development. You will be accountable for departmental budgets, P&L, and forecasting, while driving standards, efficiency, and growth across the function. Key Responsibilities Take full responsibility for running the Projects department, including strategy, structure, performance and growth Lead, manage and develop the Projects team, providing clear direction, coaching and support Manage departmental budgets, P&L, forecasting and financial controls, ensuring strong commercial performance Oversee recruitment, appraisals, performance management, training and ongoing staff development Ensure projects are delivered on time, to specification, within budget and to client satisfaction Drive margin protection, cost control and effective commercial risk management Manage and maintain strong relationships with key clients, supporting repeat business and new opportunities Oversee multiple contracts and project portfolios simultaneously Manage subcontractors and suppliers, ensuring compliance with QSHE, contractual and safety requirements Plan and allocate resources to ensure teams are competent, trained and appropriately resourced Support tendering activity, bids and the identification of new project opportunities Ensure high standards of professional correspondence, reporting and project documentation Skills & Experience Strong background in facilities management, building services or M&E projects Mechanical pipefitting background highly desirable Minimum 5 years experience in a senior projects leadership role delivering M&E projects (£100k£1.5m) Proven experience managing teams, subcontractors and multiple client contracts Demonstrable responsibility for budgets, P&L and departmental financial performance Strong knowledge of health & safety, QSHE and compliance standards Experience in recruiting, training and developing technical and project staff Excellent communication, leadership and organisational skills Relevant technical qualification (mechanical, electrical or HVAC) preferred Ideal Profile Confident, hands-on leader with a strategic mindset Commercially driven with strong financial and governance awareness Experienced in building, running and improving a projects function Comfortable managing senior client stakeholders Supportive and motivational manager who develops and retains talent TPBN1_UKTJ

Estimator Civils & Groundworks North Kent Permanent Major Civils & Infrastructure Contractor Were supporting a long-established civil engineering and infrastructure contractor with a significant presence across Kent and the South East. The business delivers complex groundworks, infrastructure civils, remediation and enabling works for major developers and public-sector clients. Due to continued growth within their civils and infrastructure division, theyre now looking to appoint an Estimator to strengthen their commercial team. The Role Prepare tenders for groundworks, infrastructure civils, remediation and enabling packages Take-offs, measurements, BOQs and detailed cost build-ups Review drawings, specifications and client requirements Liaise with engineering, planning and operational teams to support accurate pricing Engage with supply chain partners and assess subcontractor quotations Support bid submissions, value engineering and commercial strategy Work closely with senior commercial leadership on tender reviews and pricing decisions Requirements Experience estimating groundworks, civils, or infrastructure packages Strong understanding of take-offs, measurements and tender processes Ability to interpret drawings and technical information confidently Good commercial awareness and attention to detail Comfortable working within a fast-paced, high-standards commercial environment Package Competitive salary + benefits Opportunity to join a major contractor with a strong, secure pipeline Long-term progression within a respected civils & infrastructure division If youre an Estimator with a background in civils or groundworks and youre based in North Kent or the surrounding area, Id be keen to speak with you confidentially TPBN1_UKTJ

1st Step Solutions are supporting a building services engineering company who have an opportunity for a Mechanical Estimator based in Grays, Essex. (with site visits as required) Our client delivers Mechanical, Electrical & Plumbing solutions across commercial, industrial and residential sectors. Job Overview Responsible for preparing accurate and competitive tenders for mechanical services packages. This includes reviewing specifications, mechanical drawings, carrying out detailed take-offs, liaising with suppliers/subcontractors, and producing full cost plans for HVAC, plumbing and public health systems. Key Responsibilities Prepare mechanical estimates for HVAC, heating, cooling, ventilation, domestic services, drainage and associated plant. Analyse tender documentation including drawings, specifications, schedules and scope of works. Produce material and labour take-offs, bills of quantities, pricing schedules and tender summaries. Obtain, evaluate and negotiate quotations from suppliers and specialist subcontractors. Identify project risks and include appropriate allowances. Support the development of pre-construction budgets and cost plans. Work closely with electrical estimators, design engineers, project managers and the commercial team. Attend internal tender review meetings and contribute to tender strategy. Prepare tender clarifications, exclusions and assumptions. Produce detailed and clearly structured final tender submissions. Maintain accurate estimating records and update internal cost databases. Skills & Experience Required Proven experience as a Mechanical Estimator within building services or mechanical contracting. Strong understanding of mechanical building-services systems Ability to interpret mechanical drawings, schematics and specifications. Competency with estimating and digital take-off tools. Excellent numeracy, commercial awareness and attention to detail. Desirable Experience in MEP estimating or combined services tenders. Qualifications HNC/HND, NVQ, or Degree in Electrical Engineering or Building Services (advantageous). Proven track record in electrical estimating (required). CSCS card (or willingness to obtain). Full package available TPBN1_UKTJ

1st Step Solutions are supporting a building services engineering company who have an opportunity for a Head of Estimating based in Grays, Essex. Role Overview Our client is seeking an experienced Head of Estimating to lead and develop their estimating function. This senior role will be responsible for managing the full tendering process, building a high-performing estimating team, and driving profitable growth across mechanical and electrical projects. Key Responsibilities Lead, mentor, and develop the estimating team Set estimating strategy aligned with company growth objectives Implement best practice processes and systems Work closely with senior management on pipeline planning Oversee all MEP tenders from enquiry through to submission Review specifications, drawings, and contract documents Ensure accurate take-offs and pricing of labour, plant, and materials Develop competitive yet commercially sound bid strategies Manage risk and opportunity assessments on all bids Attend pre-tender meetings and client interviews Build strong relationships with clients, consultants, and supply chain Negotiate with suppliers and subcontractors to secure best value Support commercial team during contract award and handover Assist in value engineering and cost-saving initiatives Maintain and improve estimating software and databases Track tender success rates and provide performance reports Maintain cost data and benchmarking systems Skills & Experience Required Proven experience in a senior estimating role within MEP / building services Strong technical knowledge of mechanical & electrical systems Track record of winning projects in commercial, residential, or industrial sectors Excellent commercial awareness Strong leadership and people management skills Ability to manage multiple bids under tight deadlines Advanced Excel and estimating software experience Excellent written and verbal communication skills Desirable HNC/HND or degree in Building Services, Engineering, or Quantity Surveying Professional membership (CIBSE, RICS, etc.) Experience implementing estimating systems and procedures Knowledge of NEC & JCT contracts Package Competitive salary Performance-related bonus Company car / allowance Pension scheme Career progression opportunities Private health care TPBN1_UKTJ

Nationwide Platforms are looking to seek a Business Development Manager – Construction & Infrastructure Projects for the East londonarea. As Business Development Manager you will be responsible for the management, development, and growth of an agreed portfolio of Major Construction & Infrastructure Projects. The role requires a strategic, commercial and a forward-thinking approach to Project Management that will deliver profitable revenue growth, both with the Main Contractor and their supply chain. Based within the London region in return you will receive: Competitive Salary with OTE of 30%, Company Car or Car Allowance, 25 days annual leave plus bank holidays, Life Assurance, Auto Enrolment Pension Scheme, BUPA Health insurance. Responsibilities include To manage, retain and grow a portfolio of Major Projects that provides NWP long term, profitable market share growth and additional strategic opportunities. To deliver revenue and share of wallet targets set against each project. Identify and research significant “Major Projects” through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these with the relevant NWP account manager. Use information to accurately forecast future revenue streams and operational support. To achieve the agreed Major Project Manager Key Performance Indicators including Revenue, Activity and Machines on Hire. Develop, in collaboration with the associated Customer and their Project Team(s), a detailed Project Mobilisation Plan that sets specific actions to address the business objectives of both NWP and their client.and, through effective use of management techniques including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI's), customer satisfaction and revenue trends. Gather and present service delivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques to include aligning key stakeholders from NWP with those of the Customer and Project Team. Individual roles and responsibilities to be defined and progress/adherence monitored. Awareness of associated customer's debt levels and provide proactive support in achieving on time payments. Maintain a pipeline of all opportunities and share this with the NWP Regional Stakeholders. Maintain and update SalesForce, (in-line with Company Compliance) and individual Project Mobilisation Plans for each target project. Work with regional NWP's teams to agree and deliver an effective sales approach and service support. These aspects must be measurable. Understand the impact of each commercial agreement in place or being bid, considering all aspects of NWP's business. To create value adding “Managed Service” partnerships that provide market leading solutions to Strategic Clients across all aspects of the Major Projects. The agreements should always incorporate continuous improvement and be flexible to meet the ever-changing customer needs. The value added through this service must achieve improvements in hire rates, NWPs share of wallet and ultimately the mandatory use of NWP. Create strategic partnerships with likeminded “Safety & Sustainability” driven clients that offer companywide long-term opportunities. Develop an in-depth knowledge of the associated sector to the Major Project (as an example Warehouse and Distribution and Nuclear New Build) and individual customer(s). Fully understand current and future sector requirements and use this knowledge to steer NWP to develop relevant added value products and services (including Sustainability, Safety, Environment). Provide NWP detail of future product and service requirements based on customers corporate objectives, legislation and build type. This will used to support NWPs areas of future investment. To ensure each project has the appropriate contact plan with key stakeholders and influencers, prerecorded in SalesForce. Ensure that all existing customers are regularly visited to cement good relationships, prevent competitor gains and seek repeat business. Resolution of customer issues with relevant NWP stakeholders. Utilise Net Promotor Score (NPS) data and customer feedback to drive improvement in customer satisfaction levels. Ensure that you meet on a regular basis with your NWP operations counterparts in your area, and that there is a focus on cohesive and collaborative working practices. Monitor and proactively contact (where agreed with the account manager) any open quotes and be able to report to the Field Sales Manager all lost business with reasons. Understand outside influences (political, financial) and their potential impact, recognising areas of growth and opportunity but also those of decline and risk. The ideal candidate will have/be Strong experience in working at a “Strategic Account” level, with a successful track record of growth and retention. Consultative and strategic selling experience with a proven record of exceeding sales targets. Financially and commercially astute with a proven ability to develop effective proposals and strategies that win profitable business. Strong negotiation and communication and presentation skills. Results driven, responsive, passionate, and persistent. Confident, ambitious and willing to take initiative. IT literacy including: Microsoft Office suite and knowledge of CRM systems, (preferably Salesforce.com). Holds gravitas and builds strong, long term relationships with key decision makers that achieve jointly agreed objectives through shared actions. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment TPBN1_UKTJ

Estate Agent Branch Manager £31,000 Basic Salary Company Car or Car Allowance £50,000 - £55,000 OTE Holiday Commission, 33 days Holiday + birthday off, Pension, Life Insurance, Private Healthcare, Company Rewards / Incentives, Progression, plus more... Full UK driving license essential This is an exciting opportunity for a Top Class Estate Agent to develop their career with an established and successful independent Estate Agency. You will manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Branch Manager - What's in it for you? A competitive salary package and benefits (see below) with uncapped rewards and a brilliant career path A company that values customers and colleagues alike (currently 4.5/5 on Trustpilot) A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+) A company that invests in its people from Day 1 with the best ongoing training and development Ongoing professional continuous development with like-minded people who are keen to share their experiences to help you be the very best you can be! A company that embraces change and moves with the times Exciting incentives and treats for award winners across the year Helping the community is high on our agenda and we definitely put our money where our mouths are! We have raised £millions over the years for many deserving causes and we even pay entrance fees for our colleagues who want to get involved with raising money for local or national charities Estate Agent Branch Manager - The Role: Our customer's experience starts with YOU! In providing that personal, professional estate agency expertise and advice, you help us make sure our customers get the best possible service at all times Managing your own business both in relation to profitability and business development Identifying new leads and generating new business to improve performance Motivate, inspire, and manage your team, running morning meetings and coaching sessions Successfully list a targeted number of properties, advising and helping our vendors sell their homes for the best price Keep abreast of current market conditions and have a good knowledge of your local market Work closely with your team and agreeing a suitable strategy to match up potential purchasers Estate Agent Branch Manager - What are we looking for in an individual? Ability to build great relationships and a fantastic record for turning valuations into listings and sales Drive, determination, pace, passion, and enthusiasm! Ambitious and self-motivated Getting stuck in and making things happen Our company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust, and respect. You too will need a great work ethic and matching values with heaps of positivity and energy Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of... Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PAs. Visit Kings Permanent Recruitment Estate Agents website for online Estate Agency vacancies. TPBN1_UKTJ

Job Opportunity: Strategic Property Surveyor Thurrock Council | Competitive Day Rate | Hybrid Working ? Thurrock Council is seeking an experienced and forward-thinking Strategic Property Surveyor to join our Corporate Property Team. This is a pivotal role, reporting directly to the Head of Property, and will play a key part in shaping the future of the council's property portfolio. As a Strategic Property Surveyor, you will support the development and delivery of the Corporate Property Strategy, providing high-level professional, technical, and strategic advice across all council departments. You will influence decision-making at a senior level and contribute to the efficient, sustainable management of the council's diverse property assets. Key Responsibilities ? Provide expert strategic property advice to senior leadership and service areas ? Support the formulation, implementation, and monitoring of the Council's Corporate Property Strategy ? Lead on strategic asset reviews, property evaluations, and optimisation projects ? Work collaboratively with internal stakeholders to ensure property solutions meet service needs ? Oversee key workstreams relating to acquisitions, disposals, lease management, and asset planning ? Ensure property decisions align with legislation, best practice, and value-for-money principles ? Contribute to long-term planning, service transformation initiatives, and corporate projects About You We are looking for a professional who is: ? A qualified Property Surveyor (MRICS preferred or equivalent experience) ? Skilled in strategic asset management and informed decision-making ? Confident advising senior stakeholders and presenting complex information clearly ? Experienced in managing public sector, commercial, or mixed-use property portfolios ? Highly analytical, proactive, and able to balance strategic priorities with operational demands Property Surveyor Property Surveyor Property Surveyor Property Surveyor Property Surveyor TPBN1_UKTJ

Job Vacancy | Groundwork South Customer Engagement Manager Location: 5 Waterside Court, Galleon Boulevard, Crossways, Dartford, DA2 6NX Contract: Fixed Term Contract – March 2027 Salary: Circa £35k Hours: 37.5 hours per week ________________________________________ Join Groundwork South as a Customer Engagement Manager! Be part of a dynamic team committed to social and environmental regeneration. The Role: As a Customer Engagement Manager, you’ll play a pivotal role in delivering our Water Efficiency Programme, ensuring a seamless and high-impact engagement strategy. You'll be responsible for driving the success of domestic and non-household water efficiency services across London and the South of England, in collaboration with various water companies. This position is responsible for overseeing high-quality outbound and inbound customer engagement activities, as well as other promotional efforts, to secure work for our field-based teams of water efficiency advisors and plumbers. You will manage the day-to-day operations of a large customer engagement team, working closely with three Customer Engagement Team Leaders to ensure performance targets are consistently met each week. About Groundwork South: Groundwork South is a leading social and environmental regeneration charity dedicated to building sustainable communities where individuals and enterprises thrive. We work with key partners to drive impactful change, and we’re seeking a passionate and proactive Customer Engagement Manager to join our Water Efficiency Programme team. For key requirements of the role please see the personal specification attached to the Job Description on our website. In return we offer you: • A competitive salary • Generous holiday entitlement of 25 days per annum plus public holidays • Health Cash Plan and 24-hour Healthline • Employee Assistance Programme - including mental health helpline and face to face counselling. • Salary sacrifices schemes including cycle to work and pension contributions • Family friendly policies to support work/life balance with time off in lieu for out of hours activities • Business travel expenses We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team. Groundwork South Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working. We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change. Apply now! To apply, please read the Job Description and send your CV and covering letter (explaining how you meet the requirements of the JD) quoting reference ‘CEM26’ to For further information and to discuss the role please contact Dion Bachmann at

FM Conway is looking for a Workshop Team Leader to take charge of our busy workshop operations, overseeing all aspects of plant maintenance, repairs, and inspections across our diverse fleet. In this role, you will be responsible for ensuring that all equipment is maintained to the highest standards, leading the workshop team, and supporting the smooth and efficient running of our plant operations. This is a full-time, permanent position based in Dartford, Kent. The duties of the Workshop Team Leader role will include: -Managing and overseeing all plant workshop staff, equipment, and daily work activities -Creating job cards in Freeway, allocate tasks to staff, and review asset history to identify required maintenance, services, or inspections -Monitoring workshop and staff efficiency by reviewing job card accuracy -Ensuring all plant is maintained to a high standard to minimise maintenance-related breakdowns -Reviewing and challenging spare parts requests to confirm they are necessary and justified -Liaising with the Parts Department regarding outstanding parts and delivery timelines -Identifying potential warranty issues and support discussions with manufacturers to progress claims What skills and experience do you need? We are looking for a Workshop Team Leader that holds a full UK driving licence, along with City & Guilds Levels 1, 2, and 3 or an equivalent vehicle maintenance qualification. You will have strong technical knowledge of a wide range of plant and small tools, including pavers, planers, excavators, telehandlers, compressors, and rollers. Excellent communication skills are essential, with the ability to liaise effectively with both colleagues and customers, ensuring clear, professional, and confident interactions at all times. What benefits will you receive? As our Workshop Team Leader, we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, company pension, life assurance and opportunities for internal and external training and access to a wide range of shopping discounts through our Rewarding Great People platform. We will also offer you a range of health and well-being benefits including 24-hour advice lines and support from our mental health first aiders. A brief introduction to FM Conway and our Plant and Workshop Division FM Conway is a business of families with over 60 years' experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care , Innovation , Integrity and Excellence . The heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family. We manufacture a comprehensive range of high-quality aggregates, asphalt and concrete products to serve our clients and we have developed a portfolio of specialised manufacturing plants and a large fleet of delivery HGV and LGV vehicles. Our Plant and Workshop division are an essential part of our projects, without the correct plant or HGV/LGV vehicles we wouldn't be able to transport our materials from our depots to our sites. Our team work hard maintaining our wide range of heavy plant and small tools which include Excavators, Dumpers, Rollers, JCB's, Bulkers, Low Loaders, Grabs, Tippers, Bitumen Tankers, Relocate lorries, Volumetric Mixers Pavers and Planers. So, if you would like to Join our Family as our Workshop Team Leader then please click ‘apply' today . Closing Date: 06/03/2026 FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. EDI-Strategy At our heart we are a business that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for. We believe in people, not algorithms. That's why every application is personally reviewed by a member of our Recruitment Team - never by AI. We look forward to receiving your application! TPBN1_UKTJ