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  • Duty Manager
    Duty Manager
    6 days ago
    £14–£14.5 hourly
    Full-time
    Bluewater

    Job Title: Duty Manager Objective: A Duty Manager here at Ballerz is responsible for leading high-energy, seamless shifts within a fast-paced, sports-led hospitality venue. This is not a traditional restaurant management role, it is an entertainment-led position focused on delivering an experience, not just a service. At Ballerz, the Duty Manager oversees a dynamic environment that combines live sport, interactive gaming, and high-volume hospitality. You will be responsible for creating atmosphere, managing energy levels in the venue, and ensuring every guest has a memorable, engaging visit. You will act as the face of the venue during your shift, leading from the front, inspiring your team, and maintaining exceptional standards across service, product quality, safety, and commercial performance. What Makes This Role Different • Live sports environment where atmosphere and energy are key, • Interactive gaming experiences, • High-volume peak periods driven by live matches and events, • Large group bookings and social occasions requiring strong coordination, • A focus on creating a vibrant, engaging guest experience rather than traditional table service Key Objectives • Deliver consistently outstanding, high-energy service during every shift, • Create and maintain an engaging, vibrant atmosphere aligned with live sports and events, • Maximise sales and profitability through proactive leadership and commercial awareness, • Ensure all operational, legal, and brand standards are met at all times, • Lead, motivate, and develop a high-performing team on the floor Experience & Knowledge • Passion for hospitality and creating great guest experiences, • Confident personality with the ability to engage both team and customers, • Strong interest in food, drink, sport and social environments, • Commercially aware with a proactive, driven mindset, • Experience leading a team or running shifts in a fast-paced venue Core Responsibilities • Lead and manage the shift to ensure smooth, efficient operations, • Maintain high standards of food, drink, service and cleanliness, • Set up and close down the venue in line with company standards, • Deliver clear and engaging pre-shift briefings, • Be visible on the floor, supporting the team and engaging with guests, • Monitor service and resolve issues quickly and professionally, • Ensure cleaning schedules and daily tasks are completed, • Handle guest feedback and complaints appropriately, • Keep the team informed on events, promotions and updates, • Work closely with kitchen, bar and reception teams, • Support staff training, onboarding and development, • Ensure compliance with health & safety, licensing and company procedures, • Drive sales and maximise performance during each shift Personal Attributes • Positive, energetic and engaging personality, • Strong communication and leadership skills, • Able to work well under pressure in a fast-paced environment, • Organised with good attention to detail, • Team player with the ability to take initiative, • Flexible to work evenings, weekends and busy event periods, • Passion for sport, hospitality and customer experience This role requires a hands-on approach, with the Duty Manager actively involved in service, team support, and guest interaction throughout the shift. This job description is a guideline only and is not exhaustive. You may be required to perform other duties in line with the general purpose of the role. The company reserves the right to amend this description as required.

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  • Trainee Scaffolder
    Trainee Scaffolder
    2 months ago
    £10–£15 hourly
    Full-time
    Orsett

    Looking for an exciting opportunity working in Enfield? You must live in Enfield. We're recruiting for Trainee Scaffolders to work on a temporary but long-term basis. You must have: COTS trainee card (or H&S touchscreen pass) Day Shifts, Monday - Friday, 7:30am Starts - 3:30pm Role Description This is a full-time, on-site role for a Trainee Scaffolder, based in Enfield. The responsibilities include assisting in the installation, maintenance, and dismantling of scaffolding systems in compliance with safety standards. Trainee Scaffolders will work under the supervision of experienced scaffolders, participate in training programs, and gain hands-on experience in working at heights and using scaffolding tools. The role requires a willingness to learn, a focus on safety, and the ability to work collaboratively in a team environment. Qualifications Basic understanding or willingness to learn skills related to working at height and confined spaces Experience or certification in CSCS (Construction Skills Certification Scheme) and fall protection measures Knowledge or training in scaffolding practices, techniques, and safety standards A strong commitment to safety, teamwork, and customer satisfaction Physical fitness and the ability to work in varying weather conditions A proactive attitude with a willingness to complete required training and certifications Prior experience in construction or scaffolding is a plus but not mandatory

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