Offres customer service supervisor à DurhamCréer des alertes d'emploi

Fleet Hire Desk Assistant 3 Months Contract 8AM TILL 4PM Candidate must be experienced in public facing role using transaction type systems. Accuracy, attention to detail, flexibility and teamworking are essential to this business critical team. Assists the Fleet Services Operations Supervisor and the Fleet Business Manager in all elements of the hiring operation including the Operation’s Team EV controlled assets. Ensuring that the hire contracts managed by Fleet Services are provided to the requirements of the customer and contract, audit and financial compliance is maintained. Incorporates Fuel/EV charge card duties for all user services. DUTIES AND RESPONSIBILITIES SPECIFIC TO THIS POST: Listed below are the responsibilities this role will be primarily responsible for: Co-ordinate and process on & off hire requests, allocation to authorised suppliers and provide the service in accordance with DCC policies and procedures. Utilising ‘off-pricing schedule’ protocols to allocate orders via further competitions in line with contractual and audit requirements. Consult with customers to ensure vehicles, site accommodation, skips, plant and equipment are provided to operational requirements and contractual compliance. Consult with suppliers to ensure vehicles, site accommodation, skips, plant and equipment are provided to contract specification/compliance and meet the requirements of ...

My public sector client based in Durham requires a Fleet Hire Desk Assistant to support the busy Fleet Services Operations Department. The role is paying £13.05 per hour and running through to October 2026. The hours support flexibility on start times and is a standard week of 37.5 hours per week. The role purpose is to assist the Fleet Services Operations Supervisor and Business Manager in all elements of the hiring operation including the Operation's Team EV controlled assets. Ensuring that the hire contracts managed by Fleet Services are provided to the requirements of the customer and contract, audit and financial compliance is maintained. Duties and responsibilities will include: Co-ordinate and process on & off hire requests, allocation to authorised suppliers and provide the service in accordance with DCC policies and procedures. Utilising 'off-pricing schedule' protocols to allocate orders via further competitions in line with contractual and audit requirements. Consult with customers to ensure vehicles, site accommodation, skips, plant and equipment are provided to operational requirements and contractual compliance. Consult with suppliers to ensure vehicles, site accommodation, skips, plant and equipment are provided to contract specification/compliance and meet the requirements of the customer. Accurately and efficiently record vehicles, site accommoda...

My public sector client based in Durham requires a Fleet Hire Desk Assistant to support the busy Fleet Services Operations Department. The role is paying £13.05 per hour and running through to October 2026. The hours support flexibility on start times and is a standard week of 37.5 hours per week. The role purpose is to assist the Fleet Services Operations Supervisor and Business Manager in all elements of the hiring operation including the Operation's Team EV controlled assets. Ensuring that the hire contracts managed by Fleet Services are provided to the requirements of the customer and contract, audit and financial compliance is maintained. Duties and responsibilities will include: · Co-ordinate and process on & off hire requests, allocation to authorised suppliers and provide the service in accordance with DCC policies and procedures. · Utilising 'off-pricing schedule' protocols to allocate orders via further competitions in line with contractual and audit requirements. · Consult with customers to ensure vehicles, site accommodation, skips, plant and equipment are provided to operational requirements and contractual compliance. · Consult with suppliers to ensure vehicles, site accommodation, skips, plant and equipment are provided to contract specification/compliance and meet the requirements of the customer. · Accurately and efficiently record vehicles, site accommodation, skips, plant and equipment hire data on to the Fleet Management System and record as required within a timely manner ensuring effective dataset processing, invoice settlement, query settlement, reporting and recharging. · Liaise with Business Support to facilitate fuel fob allocation, including where changes are required due to exchanges Monitoring and management of vehicle assets to ensure IFRS16 Leasing - Contract Agreements compliance. Working with suppliers and authorised hirers to ensure financial compliance whilst supporting operational requirements. · Liaise with suppliers, authorised hirers, Fleet Workshops as appropriate to ensure all MOTs, LOLER, inspections, including post incident inspections etc are undertaken in line with contractual, audit and management requirements. · Facilitate the updating of vehicles and road legal plant on DCC insurers Motor Insurance database, ensuring vehicles are updated on insurance in accordance with DCC policy and the 4th European Motor Insurance Directive. · Carry out vehicle inspections in accordance with DCC Policy and Procedures. Other tasks include recording non compliances, reporting any damage investigations, accidents of incidents and placing on the internal systems. The ideal candidate must be experienced in public facing role using transaction type systems. Accuracy, attention to detail, flexibility and teamworking are essential to this business-critical team. Please apply with your CV in the first instance to (url removed) Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business